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HP-Bench-Briefs-1978-01-04


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                                              SERVICE INFORMATION FROM HEWLETT-PACKARD
                                                                                                        JANUARY-APRIL 1978


           r'

      I~T~UMENT                                    HP customer setvice is based on the         technical assistance. You are wel-
?`    S  ICE
                                                   capabilities of highly skilled and spe-     come to call an HP repair center for
                                                   cially trained people in a large number     advice.
                                                   o well equipped, fully stocked repair
                                                    f
      What`s Available,                            centers around the world. High-speed        PARTS SUPPORT
      And How to Get I t                           communication and shwing channels
                                                   link these faciliies to HP factories and    Each repair center maintains its own
                                                                rs 50 that we can respond      large parts inventory.
                                                               your stmice R88ds.
                                                                                               When ordering a replacement part,
                                                   IW w service program m t of      &s         please spedfy:
                                                   five elements, with a wide range of         0 The HP part number
                                                   options available. These five elements         The complete part name (as listed
                                                   are:                                           in the operating and senrice man-
                                                      Repair Centers                              ual).
                                                   0 PaftssUpport                              W you need help identifying either the
                                                   0 S  e Agreements
                                                          w                                    name or number, call UIP tr amk-
                                                                                                                             o
                                                   0 Training                                  tam.
                                                      Documentation
                                                                                               If you have an urgent time-critical re-
                                                   REPAIR CENTERS                              pair, you can request special handling
                                                                                               and premium freight via the HP "hot-
                                                   HP instrument repair centers are lo-        line" to obtain the part in the shortest
                                                   cated in major industrial areas around      possible time. (There`b a premium
                                                   the wrld.                                   freight charge for this senrice.) If yaur
                                                   When sending in equipment, you              equipment is located in remote amas
                                                   shouid clearly describe the problem         or if the instrument d m t i m e b M-
      When you purchase Hewlett-Packard                                                        cal, you might also consider pwrchas-
      test and measurement instruments,            and the type o work desired. If a serv-
                                                                 f
                                                   ice quotation is required by your Pur-      ing a spare parts kit.
      HP places its comprehensive cus-
      tomer service organization at your           chasing Department or if you are try-        Perhaps you prefer to stock parts at
      disposal. Both of us have a mutual           ing to make a repair vs. buy decision,      your own facility. If so, Hewlett-
      interest in quick, efficient, high quality   HP will be glad to oblige by offering        Packard wiH be glad to provide assis-
                -
      repairs whether we do it,or you do it        either a verbal or written estimate or a    tance with stocking recommendations
      -so HP supports you with parts, serv-        quotation.                                  based on your instrument inventory.
      ice information, training, and advice.       An estimate, provided without
      This applies to both warranty and            charge, is an approximate figure and
      out-of-warranty situations. Our service      not a firm price commitment.                          IN THIS ISSUE
      program will ensure that your instru-        A quotation is a firm price commit-
      ments are kept properly adjusted and         ment for the service work requested. A               SERVICE TRAINING
      calibrated and that any necessary cor-       nominal charge is made for this quota-             SEMINARS & CALENDAR
      rective maintenance is carried out.          tion, which includes repair details and
                                                   is applied against the cost of repair.         j   HP-IS PROGRAMMING
       EVM `if production of your instrument
                                                   (Quotations are supplied without                          HINTS
       is no longer active, HP service is. HP
                                                   charge for calibration or repair w q k in
     '9
      provides full support for a period of at
       least five years after the manufacture
       of a particular model has been discon-
                                                   those cases where standard repair
                                                   prices are already established for
                                                                                                        SERVICE TRAINING
                                                                                                           LITERATURE
      tinued. Service, thereafter, continues       each model.)                                        NEW SERVICE NOTES
       on a best-effort basis until parts ob-       Occasionally, in the course of doing              SAFETY SERVICE NOTES
       s o l w n c e and technological change       your own HP instrument          '
       make repairs uneconomid.                     pay have a question or
 I                                                        WWW.HPARCH1VE.C
        e
   .I


                                                                                                            Informal Training is also available
                                                                                                            from the regional HP repair centers.
                                                                                                            You can arrange to have an HP serv-
                                                                                                                                                         3
A continuous maintenance program                                                                            ice specialist visit your facility to pro-
assures you of maximum performance                                                                          vide one-to-one coaching on mainte-
and accuracy with minimum interrup-                                                                         nance and repair of specific products.
tion for repair. Therefore, Hewlett-
Packard offers several optional serv-
ice plans to maintain your equipment                                                                        SERVICE DOCUMENTATION
for an economical, predetermined
charge.                                                                                                     Of course, last but not least is docu-
                                                                                                            mentation. Each Hewlett-Packard in-
Calibration Agreements supplement                                                                           strument has an operating and service
the warranty for new instruments and                                                                        manual that contains operation, calib-
help ensure on-going performance for                                                                        ration, troubleshooting, diagnostic,
older instruments. Calibration will be                                                                      and repair procedures with circuit
performed at either HP-recommended         TRAINING
                                                                                                            diagrams and a table of replacement
intervals or at intervals which you                                                                         parts.
specify.                                   If you prefer to maintain equipment
                                           yourself, let us train your service per-                         Companies with a large inventory of
Repair Agreements are the equiva-          sonnel. HP offers several factory and                            HP instruments may choose to sub-
lent of a health insurance policy for      local training seminars each year.                               scribe to the new microfiche service
your instrument. HP will repair all in-                                                                     library. For a flat fee, you can pur-
strument failures except those result-     Product Service Seminars deal with                               chase the existing documentation on
ing from abuse.                            specific HP instruments. These                                   microfiche for all HP instruments.
These agreements allow the flexibility     courses typically are 2 to 5 days in                             Then for a yearly subscription fee, you
of using your own in-house lab for         length. Topics covered include theory                            will receive new documentation up-
routine calibration, while relying on HP   of operation, service theory and tech-                           dates on microfiche every three
                                                                                                            months. The HP microfiche library is a
for repair. For out-of-warranty instru-
ments, inspection/calibration may be
                                           niques, calibration, troubleshooting,
                                           and component level repair.                                      complete reference source in conven-
                                                                                                            ient, easy-to-store, easy-to-access
                                                                                                                                                         ;3
required prior to entering into an
agreement of this type.                    Digital Troubleshooting Seminars                                 form. The Instrument Service Library
                                           are available which address funda-                               can be ordered as HP No. 5951-6523.
                                           mental troubleshooting procedures.                               The associated update subscription is
Full Service Agreements cover both
                                           The first seminar, "Basic Digital Trou-                          ordered as HP No. 5951-6529.
calibration and repair service de-
scribed above.                             bleshooting," deals with fundamental
                                           digital concepts. The second seminar,
Blanket Purchase Orders are also           "Troubleshooting Microprocessor De-
available to cover service. This can be    signs," provides insights and skills in
a local agreement to cover service for     repairing ASM and microprocessor-
all HP instruments at a given facility     controlled instruments.
under predeterminedterms and condi-        Many of these seminars are announced
tions, or a national blanket purchase      here in Bench Briefs or you can con-
order. The latter is a convenient, effi-   tact your local HP office for schedules
cient means of servicing a widely dis-     and prices. You can also arrange to
persed population of instruments.          have product service or digital trou-
Equipment service is performedat var-      bleshooting seminars taught in-house
ious HP repair centers, but repair         at your own facility.
costs are invoiced to your central
accounting department for easy             Video Tape Training is a cost-
budgeting and cost control.                effective alternative to live seminars.                          As part of after-sale support, HP pro-
                                           HP produces video tapes on specific                              vides supplementary information
On-Site Service Agreements are             product maintenance, measurement                                 through Service Notes and Bench
available for various fixed installation   technology, and general service. Two                             Briefs. Service notes are documents
and HP-IB instrument system prod-          tape series of particular interest to                            that convey technical service informa-
ucts. These agreements are tailored to     service personnel are "Transistor                                tion about specific products. In addi-
the instrumentation involved and your
specific requirements.
                                           Basics'' and "Digital Troubleshooting."
                                           For a catalog of HP video tapes, call
                                           your local HP office.
                                                                                                            tion, Safety Service Notes report on
                                                                                                            recommended safety procedures.               3
For more information about any of                                                                           Bench Briefs is a periodic newsletter
these service plans, contact your local    For more informationon service please order the fo//owing frea   filled with handy servicing and safety
HP office. They will be happy to supply    documents. You can use the service note order form at the rear
                                           of Bench Briefs;just pencil in the numbers.
                                                                                                            tips, Service Note summaries, and
details, recommendations,and prices.       5952-0061               5952-0062                 5952-0063      other articles.
                                                            SERVICE TRAINING CALENDAR
                                                                                               lL.--1 I: , . I
                                                                                                           :
                                                                                                                        I.




                                           VICE SEMINAR TRAINING CALENDAR




            and the United States in an         1978. Detailed course outlines are




    DATE                       CONTENT                        LOCATION                      TUITION        COORDINATOR

                               Foursslr Analyzers
                               W    S we d


    September 25 thw 28, 19
                                                                                                           Cobrado Springs
                                                              Colorado Springs, CO 80907
                                                              (303) 59&1900
    October 2 thru 5, 1978     Oscilloscope Maintenance       Worado Springs Div.         $300/Student     Di
                               Models 1740N1741   A           1900 ogrden of the Gods Rd.                  cslarado springs
                                                              Colorado Springs, CO 80907
                                                              (303) 598-1900
    October 9 thru 11, 1978    Logic State Analyzer           Colorado Springs Div.       $250/Student     Dick Browne
                                            -
                               Maintenance 1600N1607A         1900 Garden of the Gods Rd.                            ...
                                                                                                           Colorado Sorinas
                                                              Color
                                                              (31x3)
    October 16 thru 18, 1978   Logic State Analyzer           cdor-ado springs Div.         $25Q/StUden         Browne
                                            -
                               Malntanance 1611A              1900 Garden of the Gods Rd.                      rad0 Springs
                                                              colorada SpFTngS, CO 80907
                                                              (303)598-1900
    May 15 thru 16, 1978       Small Screen Display           Colorado Springs Div.       $200/Student     Dick Browne
    October 23 thru 24, 1978   Maintenance -                  1900 Garden of the Gods Rd.                  Colorado Springs
                               1332A/1333A/1335A              Colorado Springs, CO 80907
                                                              (303) 59+1900
    May 18 thru 19, 1978       Large Screen Display           Colorado Springs Div.       $2oO/St
    October 26 thru 27, 1978   Maintenance  - 1310N           1900 Garden of the Gods Rd.                  Colorado Springs
                               131lN1317N1321A                Colorado Springs, CO 80907
                                                              (303) 598-1900
    September 11 thru 15, 1978 R640AM/FM Signal Generator     Stanford Park Div.            $350/Student
                               8660 Synthesized Signal        1501 Page Mill Road                          Tom OConnor
                               Generator                      Palo Alto, CA 94303                          333 Logue Ave.
                               436 Power Meter                (415) 856-3414                               Mt. View, CA 94042



i
,
                                                                                                           (415) 968-9200
    September 18 thru 22, 1978 8505A RF Network               Santa R o s a Division      $350/Student
                               Analyzer                       1400 Fountain Grove Parkway
                                                              Santa Rosa, CA 95404
4
                                                              (707) 525-1400
    October 19 thru 20, 1978   Serial Network Analyzer        Colorado Springs Div.       $200/Student     Dick Browne
                               Maintenance - 1640A            1900 Garden of the Gods Rd:                  Colorado Springs
                                                              Colorado Springs, CO 80907
                                                              (303) 598-1900
                                  CUSTOMER SERVICE SEMINARS
                                                                                                                              II

SIGNAL                                                                                     PREREQUISITES      -   Basic knowl-
                                                                                              edge of digital logic circuits and
GENERATORS                                                                                    general knowledge of electronics
P A L 0 ALTO,                                                                                 including operational amplifiers
                                                                                              and phase lock circuits.
CALIFORNIA
SEPTEMBER 11-15,                                                                           PRESTUDY - Review digital logic
                                                                                               and block diagram information in
1978                                                                                           8640, 8660 and 435/436
                                                                                            . manuals.
This one-week customer seminar on
Signal Generators takes place at the                                                       Read pages 1-48 in "Signal Generator
HP manufacturing facility in Palo Alto,               COURSE CONTENT                       Seminar" testbook.
California which is approximately 30                                                       View video tape 90030-566
miles south of San Francisco, or 20           LECTURE                                      (Optional).
miles north of San Jose, both having a        I. Introduction
major airport and car rental facilities.
                                              11. Features and Model Options
Attendance is limited to 20 participants      111. Front Panel Features
so file your applicationsearly (registra-          A. VideoTape
tion cut-off date is August 11) to avoid           B. Demonstration
disappointment. The application form          IV. Theory
is on the last page of BENCH BRIEFS.               A. Block Diagram
                                                   B. Assembly Locations
The course objective is to teach front             C. Schematic
panel control operations, circuit
theory, interpretation of signal wave-        LAB
forms and voltage levels at test points,      1.   Adjustments
how to efficiently perform critical ad-
justments during calibration, and how         II. Performance Tests
to isolate troubles to individual circuits.   111. Troubleshooting


RF NETWORK                                    (registration cut-off date is August 11)     VII. A2 Frequency Control
                                              to avoid disappointment. The applica-              A. Circuit description
ANALYZERS                                     tion form is on the last page of BENCH             B. Circuit alignment
SANTA ROSA,                                   BRIEFS.                                            C. Troubleshooting
CALIFORNIA                                                                                 VIII. A3 Signal Processor
                                              The course objective is to teach front             A. Circuit description
SEPTEMBER 18-22,                              panel control operations, circuit                  B. Circuit alignment
                                              theory, interpretation of signal wave-
1978                                          forms and voltage levels at test points,
                                                                                                 C. Troubleshooting using Signa-
                                                                                                    ture Analysis
                                              how to efficiently perform critical ad-
                                              justments during calibration, and how        IX. Option 001, HP-Interface Bus
                                              to isolatetroubles to individual circuits.         A. Circuit description
                                                                                                 B. Troubleshooting using Signa-
                                                       COURSE CONTENT                               ture Analysis

                                              LECTURE
                                              1.   Introduction                            LAB - The lecture is given in a lab
                                                                                              environment. Attendees make
                                              11. Specifications, features, and               measurements during circuit
                                                   options                                    alignment and troubleshooting
                                              111. Simplified Block Diagram                   sessions.
                                                                                           PREREQUISITES - Basic under-
 This one-week customer seminar on
 Network Analyzers takes place at the
 HP manufacturing facility in Santa
                                              IV. Front Panel Operation

                                              V. Detailed Block Diagram
                                                                                              standing of network analysis.
                                                                                              Good understanding of digital
                                                                                              logic circuits.
                                                                                                                                   a
 Rosa, California which is approxi-           VI. A1 SourcelConverter
 mately 60 miles north of San Fran-               A. Circuit description                   PRESTUDY - Application Note 219,
 cisco. Attendance is limited to 20 par-          B. Circuit alignment                        "8505A Network Analyzer Basic
 ticipants so file your applications early        C. Troubleshooting                          Measurements".
                                                         WWW.HPARCHIVE.COM
                                                          CUSTOMER SERVICE SEMINARS
                                                                                                   11::: i 1 I:              I .
                                                                                                                             1.


    OSCL~OSCOPES                                            for other instruments          1332N1333A11335A SMALL
    COLORADO SPRINGS,                                                    local I-W         SCREEN MSPLAYS
                                                                        -   ~~             May 15-16, 1978
    COLORADO                                                              O      w   for    c m
                                                                                           Ot 23-24, 1978

                                                                                           Thege                   displays are of-
                                                                                           fered in a 2 t k y class condsting o 1
                                                                                                                               f
                                              1715N1725A OSClLLOSCOPE                           Of thm      oduding            per-
    Hewlett-Packard, Colorado Springs                                                      sistence and storage) and 1 day of
    Division, offers the folloyring Service   &dl 17-20, 1978
                                              aptember 2s28, lg78                          calibration, troubleshooting and repair.
    Training Seminars to customers. All
    trainingwill be conducted at Colorado                                                  1310N1311Al1317N1321A
    Springs, Colorado on the dates indi-
                                                                                           LARGE SCREEN DISPLAYS
                                                                                           May 10-19, 1978
                                                                                           October 26-27, 1978




    tial amplifiers, integrators, corn-
    parators and basic logic devices.         The 171SN1725A Oepdlloscope semi-
                                              nar is taught to component-level of
                                              troubleshooting and repah. Popular
                                              options such as state-dtspfay and
    In case of insufficient enrollment,       di@aI-nwl&n@er and AT aption$ are
    daws may be cancelled.                    included. Class dwatlon is 4 days.


    FOURIER ANALYSIS                                                                           D. Gqnerate and modify key-
                                                                                                  board programs.
                                                                                               E. W e use of variable parame-
                                                                                                  tr and other "Gold Key"
                                                                                                   e&
                                                                                                  f-
                                                                                                  u.
                                                                                               F. To sort, analyze and manipu-
                                                                                                  late data.
    The Fourier Analyzer 5-Day User
    Training Course is geared primarily for
    54516 users, although 54519 users
                                                                                       I   II. .Provide the attendee with:
                                                                                               A. Basic measurement princi-
    will also find it relevant.
                                                                                                   WS.
    The course emphasizes meas-                                                                B. A basic understanding of
    urements, applications, and system                                                            keyboard programming prin-
    operation. Pre-study material will be                                                         ciptes.
    mailed prior to the course to bring all                                                    C. A basic appreciation of the
    attendees up to a basic theoretical un-                                                       system architecture and the
    derstanding. Each day includes lab                                                            various programming levels.
    exercises with time for discussion and
    review of key points.
I

           COURSE OBJECTIVES                                                               PREREQUISITES        -Basic under-
                                                 B. Perform and understand all                standing of Fourier Analysis and
    1.   Enable the attendee to:                                                              Time and Frequency Domain
                                                    "standard" calibrated time
                                                                                              measurements.
I        A. Utilize documentation to:
            1. Cold start the system.
                                                    and
                                                    urements.
                                                             frequency     meas-
                                                                                           PRESTUDY       - Application Note
            2. Find qpmprlate data and           C. Utilize Mass Store, Zoom and              140.0 (part no. 02-5952-0651),
               ins-       formats.                  Graphics Software.                        Fourier Analysis Training Marmal.
                                                    WWW. H PARCHIVE.COM
                                      SE RVlCE NOTES



                                                             W20A/B DC DIFFERENTIAL                               37WA IF/BB RECEIVER
                                                             VOLTMETEWRATIOMETER                        3790A4A. All serials. Prefened replacementfor
                                                     3420-A.   Ail serials. Modification to accept        Al5CW3.
                                                       neWtypebC+WieS.                                  37908-7. Serials 1741U-00156 and below. Un-
                                                                                                          derrated resistor in power supply assembly
                                                             3155A DIGITAL VOLTMETER                      A15Fi33.
                                                     3455A-7. Serials 1622A01505 and below.             379OA-8. Serials 1825U-00121 and b&w. Re-
                                                       Twn-on reliabif(ty improvement.                    moval of + 15V and - 15V rectifiers from A15
                                                     345539-8. SW 1622A01655 and below. Im-
                                                                e                                         PC board to reduce temperature on PC
                                                       provement in AC heat sensitivity.                    board.
                                                                                                                 3-A     INSTRUMENTATION
NEED ANY SERVICE                                             3575A WINPHASE METER
                                                     3575A-48. All M a l s . Description of different                  TAPE RECORDER
                                                       configurations of panel meters and intercon-     3964A9-11/3968A-1 All serials. Troubleshoot-
                                                                                                                            1.
                                                       nect boards.                                        ing tables.
                                                     3               $Mats. Interchangeability of       3-A-12.     Serials 1714A and above. NW ad-
                                al safety hazard.                   and Interconnect boards.
                                                                                                        3
       41SA DC NULL VOLTMETER                                 37028 W/BB RECEIVER
419A-9A. Serials 09484\05863 and below. Pm-          37028.99. Serials 1737U-02166 and below.
  fened battery replacements.                                                    resistor in I.F.                3A
                                                                                                                  -    NSTRUMENTATION
419A-10. Serials 0948A05830 to 0948A08037.                                                                          TAPE RECORDER
  Battery charger modifh!ion.                                                                           3984A-1I--1       1. All ssrial~.Troubleshoat-
                                                                3705A DlIWERWTIAL                         ing W se.
         455A POwEa                                              PHASE DETECTOR                         3968A-12. Serials 1714A and above. Option 21
                      and below. Fuse re-            3705A-6. Serials 1218U-01777and below. Pos-          adjustments.
  placement.                                           sible problems when replacing A1MC1,             3968A-13/8868A-11. Serials 1637A and below.
43s-U-3. Serials 173lU and below. Fuse re-             AlMC2 (1820-0595).                                 FM backdating supplement.
  plsoement.
435A4. Wals 1750A and below. Power supply                    3710A WBB TRANSMITTER                            5004A SIGNATURE ANALYSER
                                                     3710A-17. Serials 1637U-01688 and below.           5004A-1. !%rials 1736 and above. Data probe
                                                                    +
                                                       Removal of 15V and -15V rectifiers from            threshold voltage adjustment and
                                                                                                          compensation.
                                                       AIS PC board to miuce rempmature on PC
626A-9. Serials 1                                      board.
  to improve pulse jitter.                           371OA-18. Serials 1637U-02155 and below.                   M S A DIGRAL IC TESTER              *

                                                       Recommended replacement resistor in              5045A4A. All serials. Installation and operation
           745A AC CALIBRATOR                          power supply assembly Al5FM3.                      of monostable multivibretor adapter.
745A-17-S. Serials 0741-00101 through                371OA-19. Serials 1$37U-C12271 and below.          5045A-5A. serials 1748 end above. New and
  1319AO1670.745A-Hl8 serials 1319A01671               Reoommended replacement resistom in I.F.           improved "Relays Check" magnetic cards.
  and above. DstedEon and &minetion of a               amplifier assembly (A6R28, A6R29, A6R33).        5045A-8. All serials. Revised A9 4MHz CW
  potential safety hazard at the 745A counter                                                             frequency adjustment.
  output. Supersedes 745A-lOB-S, 745A-                        3716A BB TRAHSMI`I'TER
  1264, 745A-135s.                                   3716A-10. Serials 135OU-01259 and below.                   5160A THERMAL PRINTER
                                                       Modification to prev6nt Mowing -15V fuse in      515OA-1. aption 002 BCD intertace a# serials.
            1332A k Y DISPLAY                          3710A when removing and inserting 3116A            To improve immunity to spurious print
1332A-7. All serials. Eliminate potential CRT          with 3710A switched on.                            signals.
  damage.
                                                                3721A CORRELATOR                              5328A UNIVERSAL COUNTER
      1811A LoOK STATE ANALYZER                      3721A-15. Serials 1544U-00645 and below.           5328A-9A. Serials 1728A05785 and below
1611A-5. Serials 1723A00896and below. Trace            Preferred replacement for AlQ16.                   (standard instrument); 1744A05710 and
  point o t u correctian.
          upt                                                                                             below (option 096). A2 power supply
1611A-6. Serials 17'23A-00700 and below.                     374WB SELIfGtlVE LEML                        adjustments.
  Modification to eliminate random incorrect                                                            5328A-11. Option 010 oven osdllator serials
  triggering.                                                                                             1728AO3235 and W w ; serials 1719U and
             ,                                                                                            below. Preferredreplacement for A3C5.
           ll4OA OSCILLOSCOPE                                                                           S328A-12. Option 011 HP-If3 a#serials. Missing
174OA-14. Serials 1729A and below. Modifica-                                                              decimal paint in 5328A option 011 output.
  tion to eliminate intermittent vertical or hori-                                                      532BA-13. Option 041 pro
  zontal jitter.                                                                                          module and option 096 (53
                                                                                                          Revision of DAC adjustment
           1741A OSCtUOSCOPE                                                                            5328A-14. Option 041 program
1741A-5. Serials 1704A W belaw. Modification                                                              module all serials. Revision of i
  to eliminate intermittent vertical or horizontal                                                        formam check.
  jitter.                                                                                               5328A-15. Serials 1804A05786 and
1741A-7. Serials 1739A and below. CRT re-                      3762A DATA GENERATOR                       standard instrument; serials 1804
  placement and wiring change.                       3762A-1. Serials 1738U-00140                         and above, option 096. New A2 power w p l
                                                                                                                                                 up  y
                                                       ification to improve performan                       essembly.
           1743A OSCILLOSCOPE                                                                           5328A-16. Option 096 all serials. Revision of
1743A-1. Serials 1740A and below. Modification          37708 TELEPHONE LINE ANALYSER
                                                                                                          in-cabinet perfmame check.
  to eliminate intermittent vertical or horizontal   37706-13. All serials. Preferred replacement of
  jitter.                                                                                                      534OA FREQUENCY COUNTER
                                                       A34C5.                                           534QA-11.HP-I8 verification programfor 5340A
   332oNB FREQUENCY SYNTHESIZER                                                                           opt. 011.
                                                           3780A PATTERN GENERATOW
332W6-38. All serials. Modification to improve                   ERROR DETECTOR
  air capacitor reliability.                                                                                       55OOC LASER HEAD
                                                     378OA-14. Serials 162OU-00211 and above.           55OOC-1. All serials. Interpretation of zero
33208-7. All serials. Improved stability for D/A       Possible incorrect detection of systematic
  converter.                                                                                              warm-up time.
                                                       errors.
                                                     378OA-15. Serials 162OU-00211 and below.
                                                                I
                                                                                                                   5501A LASER HEAD
       33% LEVEL GENERATOR                             Preferred replacement of A20,A36 and A37
332OC-5. All serials. Improved stability for D/A       assemblies.                                      5501A-3. All serials. Interpretation of zero
  converter.                                                                                              warm-up time.
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    I                                                                       SAFETY SERVICE NOTES




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         7oIIIvTwsA X-Y RECQRDERS
    7044A-4/7045A-4. Serials 1739A (HILI below.
      Mode brklge rectifier repleGement to discrete                                               pbmtent kit, HP part
                                                                                                   66350NC o s ~ r ~ MODULE~ r d     ~
                                                                                                WX%M-5. All serials M O re




    SAFETY-RELATED                                    745AC CALIBRATOR
    SERVICE NOTES                                     Safety Senrice Note 745A-17-S has
                                                      been published to revise and compile
                                                      all previous safety service notes
                                                      regarding the Calibrator. 745A-17-5
    Service Notes from HP relating to per-                      the installation of an isola-
    sonal safety and possible equipment                         former in the COUNTER
    damage are of vital importance. To                OUTPUT circuit. The transformer kit is    A8TP1 for the intensity limit adjust-
    make you more aware of these impor-               available at no cost with a small         ment. TP1 may be the High Voltage
    tant notes, HP has recently modified              charge for installation. Please contact   Test Point (HVTP) as documented in
    the Safety Service Note format. The               your local HP Sales and Service Of-       the schematic Service Sheet 32.
    note is now printed on paper with a red           fice.
    border, and a "-S" suffix has been                                                          The test point that should be moni-
    added to the note's number. In order                                                        tored when setting the intensity limit is
    to make you immediately aware of any                                                        TP2 and is located towards the bottom
    potential safety problems, we are high-           8565A SPECTRUM ANALYZER                   of the circuit board assembly, approxi-
    lighting safety-related Service Notes                                                       mately one inch (2% cm) above PC
    here with a brief description of each             An error in the 8565A Operating and       Board Connector P1 pin 1. The HVTP
    problem. Also, in order to draw your              Service Manual, HP pln 0865-90014         is located at the top of the assembly.
    attention to safety-related Service               could lead to a shock hazard.
    Notes on the Service Note order form                                                        Page 5-19,5-20 has been revised and
    at the rear of Bench Briefs, each ap-             Page 5-20, paragraph 5-13 steps J         is available with the 8565A-2S service
    propriate number is highlighted by                and L, and Figure 5-5 call for oscillo-   note. Both may be ordered from your
    being printed in color.                           scope probe to be connected to            local HP Sales and Service Office.
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1: :      il
LOGIC PROBLEMS                                                                         LONGER-LIFE
Do you have a favorite logic p u l e or   the Hudson-Palmer Electronic Corpo-
                                                                                       BATTERIES
problem? Send it along (with the an-      ration. An easy way to solve the prob-
swer please) and ifappropriate, 1'11 be                                                Several battery-powered instruments,
                                          lem is to build a matrix of division         including the 204C/D Oscillator, 4038
glad to print it.                         numbers, products, production %, and         AC Voltmeter, 419A DC Null Voltme-
                                          profit % and then line out the combina-      ter, and 34MB Differential Voltmeter,
Last issue's problem, courtesy of Len     tions in the matrix when the clues rule      now have available an improved niclde
Kraska, Hewlett-Packard, concerned        it out. The answers are:                     cadmium (NI-CAD) rechargeable cell.
-
       Dfvislon         Product            Production %                Profit %        These new NI-CADSshould be substi-
                                                                                       tuted if shortened battery life occurs
          1           Calculators                   15                      18         due to continuous chargingldis-                  I

          2          Oscilloscopes                  10                      11         charging cycles.
          3            Counters                     25                      33                                                          1
          4           Computers                     20                      16         The conversions, which require a mod-
          5            Printers                     30                      22         ification kit, are described in sewice
                                                                                       notes 204C/D-3, 403B/BB-9, 419A-
                                                                                       9A, and 3420B-8A. Use the order form
The name of this issue's problem' is                                                   at the rear of Bench Briefs.
"Petals Around The Fbe." It comes
from Advanced Computation's News-
letter by way of the IEEE Grid It`s a                                                  WHAT'S A % DIGIT
simple probtem; It was, in fact, in-                                                   DVM?
vented by a four-year-old child. Look
at the illustrations below, and try to                                                 Most everyone knows that the 1/2 digit
determine the pattern which deter-                                                     part of a voltmeter means that its most
mines the "value' of the dice. When                                                    significant digit can be either a one or
you think you know the secret, identify
the remaining examples and write
your solution in the space provided.
                                           THISISA            1   THLS ISA-
                                                                                       a zero. For example, while a 3-digit
                                                                                       voltmeter has a maximum reading of
                                                                                       999, a 3% digit meter has a maximum
                                                                                       reading of 1999.
                                                                                                                                    a
Think: Petals Around The Rose.
                                              m        i q So
                                          p i -I I r i - ~ ~
                                           T H I S IS A           T H I S IS A
                                                                                          what is the maximum reading of a
                                                                                       3%-digit voltmeter? What value can
                                                                                       the meter's most significant digit as-
                                                                                       sume? What it boils down to is you
                                                                                       can't really know. The % digit could be
                                          keyboard; and a mass memory device           a 3; so a 3% digit meter couM have a
ASK A COMPUTER                            that uses floppy disks, plus a micro-        maximum reading of 3999. That%very
HOW TO REPAIR                             processor. A few disks can store all         common. But the % digit could also be
                                                                                       a 4, or a 5 (4999 or 5999).
DEFECTIVE                                 the troubleshooting data normally con-
                                          tained in a large stack of manuals.
EQUIPMENT                                                                              The plain fact is that while the 1/2 digit
                                                                                       clearly tells you the maximum meter
                                          A technician simply selects the appro-       count the % digit doesn't. The only
(Editor's Note: The following article     priate disk, loads it into the system and    purpose the Y digit serves is to indi-
                                                                                                      4
appeared in the SciencelScope             types in the problem. In less than two       cate that the meter will read higher             4


periodical, and is reproduced with        seconds, the video unit displays a           than the Y2 digit but lower than the next
permission of Hughes Aircraft             series of pertinent questions. After the     full digit.
Company.)                                 technician provides the answers, the
                                          system pinpoints the failure, the part
                                          needing replacement, shows its loca-         CORRECTION!!!
Printed repair manuals may soon be        tion, and tells how to replace it. It also
replaced by an electronic display, part   explains what tools and test equip-          Safety Service Note M58-S, con-
of the Technician's Maintenance In-       ment are needed, and how to use              cerned with "Littlefuse" brand of 3AG
formation System (TMIS) developed         them. With this method, many techni-         slo-blo fuses, contains a list of HP in-
by Hughes. It can direct the repair of    cians will no longer require extensive       struments in which we recammendthe
equipment as complex as a radar unit      technical training or cumbersome             fuses be changed. Two Instruments
simply by asking the technician to de-    stacks of data. By cutting troubleshoot-     should be deleted from the list. Models
scribe the problem. The system            ing and repair time to a small fraction      13251A and 132518 DC Power Con-
comes in two portable packages: a         of present requirements, costs can be        versions for the 7970 Magnetic Tape
video display with an electronic          reduced drastically.                         Drive.
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                                                                                   ~~




                                                            SER VICE INFO R MA T I 0N




SERVICE TRAINING
LITERATURE
A whole series of Service Training
Manuals on signal generators and
spec;tntm analyzers have been pro-
duced for technicians. These manuals
are self-contained service tr
                                                  <:
                                                  .!




The training manuals m e r features,
options, specifications (what they
meah), front panel controls, theory,




below.



HP-IB                                  Here's a beginner`s manual destgned     !59307A UHFSwitch
                                       to help you program a 982519 or         593088 Timing Generator
PROGRAMMING                            9s33oA/B desMop computer to oper-                Digital Clock
HINTS                                  ate many popular HP instruments via     5940399 Common Carrier Interface
                                       the Hewlett-Packard Interface Bus
FOP                                    (Hp-18).

                                       The manual contains a wide variety of   Some of the topics covered are:
                                       tastgd gxample pmgmms, in a dtm
                                                                    d ii          Getting St&tgd    - con~ration,
                                                                                                        ,rsonnectiqbus
                                                                                   cabhi.
                                                                               e


                                                                                   Statusandmanym.
                                       3438A DMM                               e Programming Measuring Instru-
                                       3455A DVM                                          -
                                                                                   ments use of the "time", "trg",
                                       3 9 5 A Scanner                             "on en"', "ram", "em", and "erl"
                                       3571A spectrum Analyzer                     statements.
                                       53288 Universal Counter                 0   Programming Stimulus, Display,
                                       534OA Microwave Counter                     Computation and hntrol Devices.
                                       5345A Plug-In Counter
                                                                               e Transmitting HP-IB Information
                                       5W1A DlA Pwr. Sup. Prog.
                                       982549 Desktop Computer                     Over Long Distances.
                                       983OA/B Desktop Computer                To order a copy of this.programming
                                       9871A Printer Plotter                   guide, contact your HP Sales and
                                       5 W A Numeric Display                   Service Office .and specify HP part
                                       59306A UniversalSwitch                  number 593ocb-wToo5.
                                            WWW. HPARCHIVE.COM
                             SERVICE INFORMATION




For Selected HP-IB Instruments
HP-IB VERIFICATION PROGRAMS


                 Many Hewlett-Packard instruments         documented with instructions, listing,
                 with HP-I8 capability have test pro-     flowchart, check points, etc. The veri-
                 grams available that can save you        fication programs listed below can be
                 considerable time in verifying instru-   ordered from your local HP Sales and
                 ment operation. Each program is fully    Service Office.



                 Model                                                                 Prog. Documentation
          ASCIl/Parallel Converter                                                    Service Note 59301A-2
          D to A Converter                                                            Service Note 59303A-1
          Numeric Display                                                             Service Note 59304A-1
          Relay Actuator                                                              Service Note 59306A-4
          VHF Switch                                                                  Serv'w Note 59307A-3
          Timing Generator                                                            Service Note 59308A-1
          Digital Clock                                                               Service Note 59309A-3
          A to D Converter                           59300-10001 (9825A)
                                                                                      59313A Manual 59313-91999
          Universal Counter (Opt. 011)                                                Service Note 5328A-17
          Freq. Counter (Opt. 011)                                                    Service Note 534OA-11
          Freq. Counter (Opt. 011)                                                    5341A Manual 05341-90005
          pwave Freq. Counter (Opt. 011)                                              5342A Manual 05342-90004
          Electronic Counter (Opt. 011)                                               Service Note 5345A-9
          Time Synthesizer                                                            5359A Manual 05359-90001

0W2A      Synth. Sig. Gen.                           11712-10001 (983OA)              Kit Manual 11712-90001

          Spectrum Analyzer                          08568-10001 (-5A)               8568A Manual 08568-90005
          Network Analyzer                           85030-10002 (-A]                8507A Manual 85030-90001
                                                                                     8507A Manual 08507-90005
          Network Analyzer                           85030-10007 (9825A)             85078 Manual 85030-90005
                                                                                     85078 Manual 08507-90022

W   A     Network Analyzer                           03042-90211 (9825A)             3042A   Manual '03042-90204
304%      Spectrum Analyzer                          03045-10001 (9825A)             3045A   Manual 03045-90203
30600     Voltmeter System                           03050-90230 (9825A)             30508   Manual 03050-90223
                                                     03050-90212 (983OA)             30508   Manual 03050-90200
          Voltmeter System                           03052-90011 (9825A)             3052A   Manual 03052-90004
          System DVM                                 03437-10001 (9825A)             3052A   Manual 03052-90004
          System DVM                                 03455-10001 (9830A)             3052A   Manual 03052-90004
                                                     03455-10002 (9825A)             3052A   Manual 03052-90004
3495A     Scanner                                    03495-10001 (9830A)             3495A   Manual 03495-90012
                                                     03495-10002 (9825A)             3495A   Manual 03495-90012




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                                                        SERVICE NOTE ORDER FORM




        0                      SERVICE NOTE ORDER FORM
                                                 INSTRUCTIONS

    E
                                     1. If you want service notes please check
l                                       the appropriate boxes below and return
                                        this form separately to one of the follow-
                                        ing addresses.

                                         For European customers (ONLY)

                                                Hewlett-Packard
                                              Central Mailing Dept.
                                                 P. 0. Box 529
                                          Van Hueven Goedhartlaan 121
                                              AMSTELVEEN-1134
                                                  Netherlands

                                                All other customers

                                                 Hewlett-Packard
                                             1820 Embarcadero Road
                                            Palo Alto, California 94303

            Name
            Company Name
            Address
            City                                State                            Zip


                      0 MSBS                      0 3745Als-46                       0 5501A-3
                      0 419A-9A                   0 3745UB-15                        0 8oou-1
            



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