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HP-Bench-Briefs-1992-04-12


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               HEWLETT
               PACKARD
r"
                                               SERVICE INFORMATION FROM HEWLETT-PACKARD
                                                                                                     2nd, 3rd, & 4th Quarters 1992



     llnstrument Service
     For I P rade Customers
          M
     Jim BechtoldlHewlett-Packard              Subscription Services                                  through OMS or local equivalent by
                                                                                                      the sales order processing group.
                                               There are two subscription services
     Introduction                              available; microfiche and paper. Refer               The microfiche library is exactly that
     Test and Measurement (T&M)service         to Table 1.                                          - a library of all T&M service notes
     notes contain product-specific service                                                         for older as well as the most up-to-
     information about Hewlett-Packard                                                              date products. You should purchase
                                               Microfiche                                           the library and subscription service at
     products. Subjects include product
     improvements, modifications, and          The microfiche library and subscrip-                 the same time. This will ensure that
     procedures for troubleshooting,           tion service are ordered through the                 your library is automatically kept up-
     maintenance, and repair. Service          hardware support administration                      to-date on a quarterly basis.
     notes are published as appropriate        person at your local HP sales/service
     throughout the life of a product and      office. Be sure and note the following               Paper
     are imperative for customers that ser-    items to help your order coordinator
     vice their own HP products.               place the order.                                     The most timely way for you to re-
                                                   The subscription service is effec-               ceive service notes on a regular basis
     The Problem                                                                                    is to subscribe to the paper subscrip-
                                                   tively a "support contract" and not
     Customers have always been able to            an orderable "part."                             tion service. Once a month all of the
     obtain T&M service notes free of                                                               current T&M service notes that HP
     charge, but the process has never             The subscription service is ordered              prints will be sent to you. For some
     been timely or convenient. The most           through HP's IBS system and not                  customers this will be more service
     common method was for the cus-                through any sales system.                        notes than you need. We hope you
     tomer to read about service notes in          The subscription service price                   will recycle the paper you do not use.
     Bench Briefs and then order them. The         shown in Table 1is an approximate                For other customers servicing a large
     problem occured in the time lag be-           price for one year.                              and wide variety of HP instruments,
     tween when the service note was pub-                                                           this subscription service will keep you
     lished and when the customer read             The subscription service price                   up-to-date on all T&M product
     about it in Bench Briefs. It was common       shown on the HP IBS system is for                changes.
     for many months to elapse before              one month.
     customers become aware of a crucial           The library is not a contractual ser-            As a special bonus for those cus-
     service note that improved the perfor-        vice, and therefore should not be                tomers that order the subscription




     Customers can now receive T&M ser-                                                                                                        -
     vice notes in several ways:
                                                   Description    I   Delivery         New HP PIN               Old HP P/N        cost-U.S.
                                                   Paper
       Automatic-by subscription service           Subscription       Monthly                   +
                                                                                       H5299A 22R-AV6           None               -$600.00
       By FAX (HP FIRST)                       -   Service                        -.                                         -.
       From the editor of Bench Briefs, but        Microfiche
f-     for only a few copies.                      Subscription       Quarterly        H5299A + 22R-AV5         5951-6517          -$800.00
                                               -   Service                        -.                        -                -.                -
     Note: HP is no longer providing large
                                                   Microfiche
     quantities of service notes at no             Library            Any Time         H5320A                   5951-651 1         $1,000.00


     Pub. NO.5952-3462                                                                                                  0 Hewlett-Packard 1992
                                                     WWW.HPARCHIVE.COM
                                          Table A. Customers With HP On-Site Service Contracts
A Description of
Hewlett-Packard                                Service Note Type                      Location Category                   No Charge Period


Service Notes                                                            Repair
                                                                         On-Site
                                                                                           Return
                                                                                            To HP
                                                                                                         Customer-
                                                                                                         lnstallable

Introduction                                     Priority Safety             1               2              NA                 Always

As products continue to be produced,                 Safety                  1               2               3                 Always
modifications are made to their de-
sign or to the manufacturing process.              Mod. Rec.                 1               2               3                     4
Some of these modifications may be
judged significant enough that they                                                                                                                      !
                                                Mod. Available-              5               5               5             1 year minimum
are documented in a service note and            Serviceability/                                                                                          e
communicated to the Hewlett-Pack-                 Reliability
ard support organization and to Hew-
lett-Packard customers. These modifi-
                                                Mod. Available -                                                                  NA
cations may include hardware                      Performance
changes, firmware changes, or simple                                                                                                           -
information.

There are five classes of service notes   1.   The responsible entity is charged for all            sible entity (contactresponsibile entity first
used to communicate the modifica-              support charges.                                     to preauthorize charges). Travel will be
tions. The class of service note is de-                                                             charged to the service contract.
termined by the scope of the modifi-      2. Service will be performed on site. Parts
cation. Each class of service note and         and labor will be charged to the respon-          4. If administration block action category is
the type of information it may contain         sible entity. Travel will be charged to the          marked "on specified failure," the "no-
                                               service contract.                                    charge"period is a minimum of two years;
is described below.                                                                                 all others are a minimum o one year.
                                                                                                                                f
                                          3. The modification can normally be com-               5. Parts, labor, and travel are charged to the
Service Note Classification                  pleted by the customer; however, if the                service contract.
                                             customer requests HP to perform the ser-
                                             vice, labor will be charged to the respon-          6. Customer may purchasethe modification.
Priority Safety (PS):This class of ser-
vice note denotes a serious operator
hazard concerned with the normal
operation of the product. These ser-
vice notes require immediate repair
action and involve a special effort to
contact all customers that own the        tions. This type of service note is also               Service Note Administrative
product. The repairs must be com-         applicable if the modification to re-                  Block
pleted by HP-qualified personnel          placement parts results in a compati-
either on-site or at an authorized HP     bility problem with units in the in-                   Each service note contains adminis-
repair center.                            stalled base.                                          trative information that provides the
                                                                                                 HP support organization details that
                                                                                                 include when to perform the modifi-
Safety (SA): This class of service note   Modification Available (MA): These                     cation, where to perform the modifi-
denotes a minor or marginal safety        service notes communicate perfor-                      cation, and how long the modification
hazard. It can also apply when non-       mance enhancements. The enhance-                       will be available at no charge.
compliance to a safety related stan-      ments typically improve the perfor-
dard, license, or testing agency evalu-   mance, serviceability, reliability or                  Action Category
ation has been discovered. Safety ser-    operation that extends the usefulness
vice notes are implemented during         of the product.                                        Immediately: Typically, this category
the normal course of providing sup-                                                              is used for priority safety service
port. The repairs can sometimes be                                                               notes, but may also be checked on a
                                          Information Only (IO): The informa-                    modification recommended note.
implemented by the customer.
                                          tion only service note is used to com-                 Modifications will usually be per-
                                          municate information about the prod-                   formed by the HP support organiza-
Modification Recommended (MR):            uct (i.e., manual changes, recom-                      tion. The "No-Charge" period is a
                                          mended replacement parts, parts that
These service notes are developed to
correct manufacturing or design prob-     are no longer available and have been
                                                                                                 minimum of one year from the date
                                                                                                 that is printed on the service note,
                                                                                                                                                     3
lems that affect product performance      replaced by a new HP part number,                      which is called the "publication date."
or reliability. This includes modifica-   etc.). In some cases, modifications are
tions that correct a product's perfor-    necessary when a new replacement                       On Specified Failure: The modifica-
mance to meet its published specifica-    component is not an exact fit.                         tion will be performed by the HPsup-

 2   BENCH BRIEFS                                                                                          2ND, 3RD, & 4TH QUARTERS 1992
                                                              WWW.HPARCHIVE.COM
                                                                                 ~~
     Table A. Customers Without HP On-Slte Service Contracts                                                Availability (PS, SA, MR Only)
          SenrieeNnteTvne                    Location Category                     No Charge Period         This is the defined period of time that
                                                                                                            all resources (parts, documentation,
                                   Repair             Return       Customer-                                expertise) will be available for the
                                   On-Site             To HP       Installable

     It     Priority Safety                                                             Always
                                                                                                            modification. This is not the "No
                                                                                                            Charge" period. Note that the modifi-
                                                                                                            cation may be incorporated into up-
                                                                                                            dated versions of the product.
                Safety                                                                  Always

              Mod. Rec.                                                                    4
                                                                                                            Author and Entity
                                                                                                            This is the person that wrote the
            Mod. Available-                                                               NA                service note and the manufacturing
            Serviceability/                                                                                 division.
              Reliability

            Mod. Available    -                                                           NA                Labor Standards (PS, SA, MR
             Performance                                                                                    Only)
     Notes                                                                                                  This is the expected amount of time
                                                                                                            it will take to complete the repair.
     1.   The responsible entity is charged for all            formed as routine support and travel will
          support charges.                                     be charged to the customer.
     2. Parts and labor will be charged to the re-        4. If   administration block action category is   ServiceabilitylReliability
        sponsible entity. If the customer requests             marked "on specified failure," the "no-      Enhancement (MA Only)
        on-site service, travel will be charged to             charge"period is a minimum of two years;
        the customer.                                          all others are a minimum o one year.
                                                                                           f                The modification improves reliability
     3. The responsible entity Pays for Parts. The        5. Customer may purchase the modification.        or allows HP to service the product

c         modification can normally be completed
          by the customer; however, if the customer
          requests HP to perform the service, labor
          will be charged to the responsible entity
                                                          6. If the customer has a return-to-HP service
                                                               contract, labor and parts are charged to
                                                               the contract when the customer returns
                                                                                                            more efficiently. If the product is co-
                                                                                                            vered by an HP support contract, the
                                                                                                            modification is charged to the con-
                                                                                                            tract. Otherwise the customer may
          (contact responsibile entity first to                the unit to an HP Customer Service Center    purchase the modification.
          preauthorize charges).Service will be per-           for repair.

                                                                                                            Performance Enhancement
                                                                                                            (MA Only)
                                                                                                            The modification will enhance the
                                                                                                            performance of the product over and
     port organization only if the specified               the modification is one year from the            above what it was originally designed
     failure occurs. These modifications                   service note publication date.                   to do. This modification is available
     will normally be performed as routine                                                                  for customer purchase.
     support. The "No-Charge" period is
     a minimum of two years from the ser-                  Location Category
     vice note publication date.                                                                            Service InventoryLJsed Parts
                                                           On-Site: The modification is per-
     Agreeable Time: The modification is                   formed by HP-qualified support per-              Self explanatory.
     made by the HP support organization                   sonnel at the customer's site.
     at a time agreeable to HP and the cus-                                                                 Responsible Entity
     tomer. A mutually agreed upon time                    HP Location: The customer is respon-
     may occur as part of preventative                     sible for returning the product to the           This is the support-responsible HP
     maintenance, calibration, or in re-                   nearest HI' Customer Service Center.             entity. This is not the entity that per-
     sponse to a general failure condition.                The modification is performed by HP-             forms the service.
     Product safety and modification                       qualified support personnel.
     recommended service notes for prod-
     ucts covered by an HP on-site agree-                  Customer-Installable: Modifications              Until
("   ment are to be provided by HP sup-                    may be performed by the customer.
     port personnel during the next visit                  Parts and modification instructions              This is the last date that HP will pro-
     to the customer's site, or by the re-                 may be provided at no charge, de-                vide the modification to the customer
     commended completion date. The                        pending on the service note classifica-          at no charge. This is called the "No-
     maximum expected time to complete                     tion.                                            Charge" period.                       0

     2ND, 3RD, 81 4TH QUARTERS 1992                                                                                               BENCH BRIEFS     3
                                                                  WWW.HPARCHIVE.COM
Using RS-423 and RS-422 for Terminal
Connections: A Field Guide
Mark KrootlHewlett-Packard, Grenoble        is likely to differ from that given by    Association (EIA). The RS-422 stan-
                                            the guidelines. It will depend on the     dard, on the other hand, uses differen-
As the demand grows for terminal-to-        actual configuration as well as its       tial data transmission.
SPU connections supporting greater          environment.
baud rates and greater distances, the
use of RS-422 and RS-423 will become                                                  RS-232
much more prevalent. This paper will        Single-Ended versus
familiarize the reader with those elec-     Differential                              Introduced in 1962, the RS-232 single-
                                                                                      ended data transmission standard is
trical standards, making it easier to
                                            In data processing systems, there are     used widely throughout the industry.
sell, install, service, and support them
                                            two basic means used for sending a        However, RS-232 is the most restric-
in the field. We will start with a
description and comparison of the RS-       digital signal between components         tive when considering data rates (20
232, RS-422, and RS-423 electrical          (i.e., SPU, terminal, printer): single-   kBaud maximum) and distances (up
standards. Next, we will discuss some       ended data transmission, which uses       to 50 feet/l5 meters). The advantages
specifics of wiring for the RS-422 and      one signal line, and differential data    of using RS-232 terminal connections
RS-423 standards. Finally, we will take     transmission, which uses two. The first   are:
a brief look at some of the Hewlett-        of these two means, single-ended data
                                                                                      w Its familiarity in the industry.
Packard products using this standard.       transmission, has been employed in
                                            the RS-232 and the RS-423 standards       w Fewer wires are used -three wires
                                            developed by the Electronics Industry       for direct terminal connection.
A Note on the Standards
The RS-422 and RS-423 standards are
electrical standards: they specify only
the electrical characteristics of the
digital interface circuit. RS-232, on the
other hand, consists of three stan-
dards:
W   Electrical - electrical characteris-
    tics
                                                                                                          -
                                                                                                          -
w Physical - connector dimensions
  and pinouts
                                            Figure 1. RS-232C Application
W   Logical -communicationprotocol
The reader must remember that the
comparison of RS-232 to RS-422 and
RS-423 can only be a comparison of
the respective electrical standards.

Guidelines for Application
Neither the RS-422 nor the RS-423
standards specifically state require-
ments for interconnecting cables,
maximum distance, or maximum data
transmission rate. Each standard            Figure 2. RS-423 Application
does, however, include an appendix,
"Guidelines for Application." These
appendices     give     conservative
maximum values for cable length and
data rates based on the following
cabling:
w Twisted pair, copper
W 52.5 pF/meter shunt capacitance
w 24AWG
The following information is based on
these guidelines. Actual performance        Figure 3. RS-422 Application

4    BENCH BRIEFS                                         WWW.HPARCHIVE.COM                   2ND, 3RD, & 4TH QUARTERS 1992
     RS-423                                     Terminal Connections                             four wires are needed to make the
                                                                                                 direct connection.

c    The RS-423 (also known as CCITT
     V.10) standard also uses single-ended
     data transmission. It has the advan-
                                                Direct terminal connections are com-
                                                monly made using either the RS-232,
                                                RS-423, or RS-422 electrical standards.
                                                                                                 RS-423 connections using more than
                                                                                                 one signal driver can benefit from its
     tage of an extended maximum data           The table below summarizes the de-               single-ended nature by using a com-
     rate of 100 kBaud (up to 250 feet/80       tails of each possibility. The distance,         mon ground return line for all signals.
     meters) and an extended maximum            data rate, and distanceldata rate prod-          This is common for connections using
     distance of 4000 feet/1200 meters (up      uct given are all maximum values.                hardware flow control in which each
     to 5 kBaud). It should be noted that       The wires column shows the number                device has both a data signal and a
     the maximum cable length and               of wires required for a full-duplex              flow control signal, and a shared
     maximum data rate are functions of         direct connection.                               ground return.
     the rise time of the signal transmitting
     the digital data. For example, a fast                                                              Max Dist*
     rise time is needed for the higher baud                                           Data             Data Rate
     rates while a slow rise time allows                      Transmission    Wires    Dist               Rate           Product
     longer cable lengths. The rise time is
     defined by the hardware and cannot              RS-232   Single-ended      3           5m          20 kBaud    100 kBaud-ft
     usually be changed outside the fac-             RS-423   Single-ended      4      4000ft           100kBaud      4 MBaud-ft
     tory. Consequently, an individual RS-           RS-422   Differential      4      4000ft           10 MBaud    400 MBaud-ft
     423 driver can be tuned for high data                                                                                             I

     rates or long cable lengths, but not
     for both. Refer to the specifications or   Wiring                                           RS-4WRS-423 is intended for long
     supported configurations of the con-                                                        distance connections in datacom-
     cerned equipment. Because RS-423 is        The higher data rates and longer dis-            munication applications. These long
     a newer standard, it is not as common      tances allowed by the RS-422 and RS-             distances make the use of prefabri-
     as RS-232. However, superior baud          423 standards make it possible for the           cated cables difficult and uneconomi-
     rate and distance capabilities are help-   component wavelengths of the digital             cal. Consequently, there are no "off
     ing the RS-423 electrical standard win     signals to be shorter than the electrical        the shelf" RS-422/RS-423 datacom-
     rapid popularity.                          length of the cable. As a result, the            munication cables available from

c    RS-422
                                                connection should be treated as a
                                                transmission line.
                                                                                                 Hewlett-Packard as of this writing. In-
                                                                                                 stead, connections must be individu-
                                                                                                 ally wired according to the wiring in-
                                                The characteristic impedance of the              structions given in the appropriate in-
     Single-ended transmission is often in-     interconnecting cable should be in the           stallation and reference manual.
     adequate when transmitting at very         general range of 100 Ohms for fre-
     high data rates, over long distances       quencies greater than 100 kHz. In ad-            Environmental Concerns
     or through noisy environments. In          dition, the DC series loop resistance
                                                of the cable should be less than 240             Environmental parameters such as
     these applications, differential trans-                                                     device-to-device ground shifts and
     mission offers superior performance        Ohms. The cable may be either
                                                twisted pair or untwisted pair (flat             conducted emissions can affect the re-
     by nullifying the effects of ground                                                         liable operation of RS-422 and RS-423
     shifts and induced noise. Ground           cable) possessing the following
                                                characteristics:                                 interfaces. The best measure of the
     shifts and induced noise simply be-                                                         effects of these parameters is expres-
     come common mode noise on a diffe-             Conductor size of the wires shall            sed in the common-mode voltage.
     rential transmission line. The RS-422          be 24 AWG or larger with wire re-            Note that common mode voltage is
     (also known as CCITT V.ll) standard            sistance not to exceed 30 Ohms per           defined differently for RS-422 and RS-
     incorporates differential transmission         1000 feet for each conductor.                423.
     and allows data rates up to 10 MBaud           Mutual pair capacitance between
     (up to 40 feet/l2 meters) and line
                                                W                                                   RS-422: According to the standard,
                                                    one wire in the pair to the other               the common mode voltage at the
     lengths up to 4000 feet/1200 meters            shall not exceed 20 pF per foot.
     (up to 100 kBaud).                                                                             receiver must be less than 7 volts
                                                  Stray capacitance between one wire                to assure reliable operation. The
                                                  in the pair with all other wires con-             common mode voltage is defined
                                                  nected to ground shall not exceed                 by the sum of
     RS-422/RS-423 Compatibility
                                                  40 pF per foot.                                   - ground potential difference be-
     Because both RS-422 and RS-423             Terminals and printers, when con-                     tween the driver and receiver
     specify the exact same receiver, the       nected by RS-422 or RS-423 to an SPU,                 grounds,
     two are compatible. However, when          generally use direct connections. This              - common mode noise,
f'   connecting devices with differing
     baud rate/distance capabilities, we are
                                                means that both the peripheral and
                                                the individual SPU port each have a                 - common mode offset (drivers
     limited to the baud rate/distance of                                                             common mode voltage).
                                                single driver and a single receiver.
     the device with the slower/shorter         Since a two-wire pair is needed to con-             RS-423: The standard specifies 4
     distance specifications.                   nect a driver to a receiver, a total of             volts. The common mode voltage

      2ND, 3RD, 814TH QUARTERS 1992                                                                                   BENCH BRIEFS     5
                                                      WWW.HPARCHIVE.COM
    is defined by the sum of:               Of course, this becomes more difficult       protected against this type of damage,
                                            as distances become greater and is           no such protection can be one
    - ground potential difference be-
                                            highly dependent on the particular           hundred percent effective.
      tween the driver and receiver
      grounds,                              environment. In general, it is best and
                                            often necessary that the system and
    - common mode noise.                    the peripheral be connected to the           RS-422/RS-423 Peripherals
                                            same ground point. If not, large dif-        Listed below are some of Hewlett-
    Shielded cables are useful in two       ferences in ground potential may             Packard's peripheral products with
    respects:                               exist.                                       either the RS-422 or RS-423 digital in-
    - They increase the immunity of                                                      terface standard. No such list can be
      the data communications cable         It must also be noted that large             expected to be complete as new prod-
                                            ground potential differences have the        ucts are constantly being introduced.
      to electro-magnetic energy, thus
                                            potential of causing permanent dam-          Consult your local sales representa-
      reducing common mode noise
                                            age to either system or peripheral.          tive for the latest information on sup-
      seen by the receiver.
                                            While Hewlett-Packard equipment is           ported interfaces.                   0
    - They decrease the emissions of
      the data communications cable.
    When using shielded cables, it is
    usually best to connect the shield
    to the chassis on the system side
    only.                                                                      DTC, Eight RS-422 Connecti
                                                                               Eight Add-on RS-422Connectionsfor D
    Shielded cables are not required by                                        DTClX.25 Add-on for RS-422
    the RS-422 or RS-423 standards.                                            DEC VT320 Compatible Terminal
    However, they are required by
    some regulating bodies such as the
    German VDE (Verband Deutscher                                              LaserJet IIP printer
    Elektrotechniker) organization.
                                                                               LaserJet Series 111 printer
As mentioned above, limiting the dif-                                          LaserJet Series IllD printer
ference between the grounds at the                HP 2684A/D/P
system and the peripheral is impor-
tant to assure that the common mode                                            DraftMaster I Plotter
range of the receiver is not exceeded.                                         DraftblasterII Plotter




("Service Notes,"continued from page 1 )
issues of service notes that have been      will need to call from a Group 3 FAX         3. Press 3 to move into the password
printed since the 1st Quarter 1992          machine. Refer to the list of notes in          service note section. The password
issue of Bench Briefs. That includes ser-   this issue of Bench Briefs to find the          is SNOTE (76683). You will hear
vice note packages 049 through 063.         service note number you want. Note              the service note prologue.
                                            the document ID number and then
                                            follow the instructions below. If the        4. The prologue will tell you that if
HP FIRST                                    service note is not listed, you can call        you already have the document
HP FIRST (FAX Information Retrieval         the HP FIRST system and obtain a                identification number of the ser-
Support Technology) is a new and ex-        complete index of service notes.                vice note, press 1 and then enter
citing way to order service notes from                                                      that document ID number.
Hewlett-Packard. It is fast and effi-                                                    5. The prologue will also tell you that
cient. You can immediately order and        Note: A Group 3 FAX machine has                 you can press 2 to obtain an index
receive the notes you want for the          both a hand receiver and touch-tone             of the available service notes, their
price of a phone call to Boise, Idaho.      capability.                                     ID numbers, and the number of
The database is currently over 200 ser-                                                     pages of each document.
vice notes and growing. Al new ser-
                            l
vice notes are placed in the system         1. Enable your FAX machine to dial           6. After you have entered your selec-
the first of each month, and we are            out and dial (208) 344-4809 from             tion, HP FIRST will prompt you to
going back in history to include older         the FAX keypad.                              press the startkopy or receive but-
service notes. In the future you will                                                       ton on your FAX machine and
have access to a library of instrument-     2. Select the Test and Measurement              hang up the handset.
related service notes going back               section by pressing 4. The Test and
through 1989.                                  Measurement prologue will tell            There is a wealth of information avail-
                                               you to enter a document identifica-       able through the HP FIRST system.
If you want to order a service note            tion number at this time. Ignore          Please browse through the menus
through the HP FIRST system, you               this message.                             and try some of the selections.

6       BENCH BRIEFS                                                                                  2ND, 3RD, 814TH QUARTERS 1992
                                                          WWW.HPARCHIVE.COM
                                       1992 Bench Briefs' Instrument
                                            Service Note Index
                                                       HP FIRST (208)344-4809
                                                        TSrM Section - Press 4
                                                      Password Section - Press 3
                                                          Password - 76683


           SN   SN                                           Abstract                                      HP FIRST
           Type No.                                                                                   Document ID No.

           IO    MA-03          Change in ENR accuracy specification                                                   5422
           IO    MB-07          Change in ENR accuracy specification                                                   5423
           IO    346C-01        Change in ENR accuracy specification                                                   5424
           IO    M60            Recommended replacement of overstressed carrying handles                               5351
           SM    2804-0992-01   Mainframe support strategy                                                             5374
           MR    3235AE-16A     Recommended AC switch replacement eliminates intermittent failures                     5341
           MR    3235A/E-16     Replacement AC power switch eliminates intermittent failures                           5278
           IO    3245A-04       1OX high voltage option, Opt 002, requires different source and backplane assys        5239
           IO    3457A-15       Service Manual correction - 90-day ACV test card limits correction                     5255
           MR    3458A-07A      Modification to fur intermittent error "Multislope Rundown Conversion"                 5240
           IO    3458A-10       Operating, Programming, and Configuration manual update                                5223
           MA    3562A-05A      Firmware upgrade path                                                                  5273
           MA    3582A-17       Modification to A13 Rev. D board for use in older 3582As                               5338
?          MR
           MR
                 3589A-01
                 3764A-28
                                Firmware update to improve instrument performance
                                Preferred replacement of FETs Q1& Q2 on A0 assy increases reliability
                                                                                                                       5254
                                                                                                                       5245
           IO    3764A-29       Option 534 Specificationchanges                                                        5312
           IO    3789B-03A      Retrofitting printer opt 010 or disk drive opt 011                                     5268
           IO    4142B-11       Repair strategy of 41420A SMU, 41423A HVU, and power supply module                     5237
           IO    4194A-11       Updated CRT repair parts list for older HP 4194As                                      5387
           IO    4194A-12       Updated CRT repair parts list for newer HP 4194As                                      5388
           MR    4195A-12A      Mod cures problem of "No signal for spans less than 2.4MHz"                            5406
           IO    4195A-13       New shield case may be required when replacing A20 board                               5407
           IO    4274A-33       Troubleshooting tip when CapacitanceAccuracy test deviates slightly from test limits   5355
           IO    4275A-29       Troubleshooting tip when CapacitanceAccuracy test deviates slightly from test limits   5356
           MR    4278A-08       Modification prevents dust from clogging memory card socket                            5272
           IO    4339A-01       Troubleshooting tip for intermittent E l l ADC failures                                5284
           MA    4349A-01       Firmware upgrade to Rev. 02.00 is available                                            5408
           IO    4936A-16       List of parts needed when replacing battery pack                                       5269
           MR    4948A-09       Modification fures measurement hang-up with error code 2000                            5313
           MA    4957PC-01A     Hi-speed Option 001 retrofitting                                                       5253
           MR    4957PC-04      Modification correct MASS STORE or LOAD APPLICATION features                           5221
           IO    4980A-01       Modifying older 4980A units                                                            5352
           MR    4980A-03A      Modification to eliminate bad sectors on hard disk drive                               5233
           MR    4980A-05A      Modification to resolve "Service Request Timeout on Port XXX" error                    5234
           MR    4980A-06A      Modification to resolve "Hardware/Software Watchdog Timeout Errors"                    5281
           MA    4980A-07       Directions on upgrading hard disk drive to 105 MByte                                   5262
           MA    4980A-08       Directions on upgrading capture buffer to 16 MByte                                     5263
'3


     2ND, 3RD, & 4TH QUARTERS 1992                                                                              BENCH BRIEFS   7
                                                    WWW.HPARCHIVE.COM
      SN   SN                                       Abstract                                    HP FIRST
      Type No.                                                                             Document ID No.
      MR
      IO
            498OA-09
            498lA-01
                         Modification resolves "bootup/timeout errors"
                         Modifying older 4981A units
                                                                                                          5426
                                                                                                          5353
                                                                                                                         r
      MR    498lA-05A    Modification to resolve "Service Request Timeout on Port XXX" error              5235
      MR    4981A-06A    Modification to resolve "Hardware/Software Watchdog Timeout Errors"              5282
      MA    4981A-07     Directions on upgrading hard disk drive to 105 MByte                             5264
      MA    4981A-08     Directions on upgrading capture buffer to 16 MByte                               5265
      MR    4981A-09     Modification resolves "bootup/timeout errors"                                    5427
      IO    4982A-01     Modifying older 4981A units                                                      5354
      MR    4982A-05A    Modification to resolve "Service Request Timeout on Port XXX" error              5236
      MR    4982A-06A    Modification to resolve "Hardware/Software Watchdog Timeout Errors"              5283
      MA    4982A-07     Directions on upgrading hard disk drive to 105 MByte                             5266
      MA    4982A-08     Directions on upgrading capture buffer to 16 MByte                               5267
      MR    4982A-09     Modification resolves "bootup/timeout errors"                                    5428
      MR    5089A-02     Modification changes location and type of primary fuse                           5375
      MR    5335A-26B    Modification corrects power supply relay problem                                 5117
      MR    5372A-06     Modification corrects Histogram self-test failures                               5376
      MR    5372A-06     Modification corrects histogram failure                                          5232
      IO    5381A-05     New replacement for 1906-0028AlCRl diode, 1906-0096                              5420
      IO    6010A-07A    New replacement for 1906-0028A l U l rectifier, 1906-0389                        5409
      IO    6010A-07     Recommended replacement for A l U l rectifier bridge                             5207
      IO    6011A-08A    New replacement for 1906-0028A l U l rectifier, 1906-0389                        5410
      IO    6011A-08     Recommended replacement for A l U l rectifier bridge                             5332
      IO    6012B-06A    New replacement for 1906-0028A l U l rectifier, 1906-0389                        5411
      IO
      MR
      IO
            6012B-06
            6015A-03
            6015A-04A
                         Recommended replacement for A l U l rectifier bridge
                         Modification prevents spurious high frequency down programmer FET oscillations
                         New replacement for 1906-0028A l U l rectifier, 1906-0389
                                                                                                          5333
                                                                                                          5224
                                                                                                          5412
                                                                                                                         r
      IO    6015A-04     Recommended replacement for A l U l rectifier bridge                             5334
      MA    6024A-03     Recommended Main Line RFI Filter (FL1) replacement kit                           5277
      IO    6024A-04     New replacement for AlC2,AlC3,AlC4 and A1C5 capacitors                           5413
      IO    6030A-14A    New replacement for 1906-0028A l U l rectifier, 1906-0389                        5414
       IO   6030A-14     Recommended replacement for A l U l rectifier bridge                             5335
       IO   6031A-16A    New replacement for 1906-0028A l U l rectifier, 1906-0389                        5415
       IO   6031A-16     Recommended replacement for A l U l rectifier bridge                             5336
       IO   6032A-15A    New replacement for 1906-0028A l U l rectifier, 1906-0389                        5416
       IO   6032A-15     Recommended replacement for A l U l rectifier bridge                             5337
       MR   6035A-04     Modification prevents spurious high frequency down programmer FET oscillations   5225
       IO   6035A-05A    New replacement for 1906-0028A l U l rectifier, 1906-0389                        5417
       IO   6035A-05     Recommended replacement for A l U l rectifier bridge                             5338
       IO   6060A-03     Service manual correction - initialization program command correction            5257
       IO    6060B-01    Service manual correction - initialization program command correction            5258
       IO    6063B-01    Service manual correction - initialization program command correction            5259
       MR    6641A-01A   Mod corrects relay link operation (pwr supply error 240)                         5429
       MR    6641A-01    Modification corrects relay link operation (pwr supply error 240)                5296
       MR    6642A-01A   Mod corrects relay link operation (pwr supply error 240)                         5430
       MR    6642A-01    Modification corrects relay link operation (pwr supply error 240)                5297
       MR    6643A-01A   Mod corrects relay link operation (pwr supply error 240)                         5431
       MR    6643A-01    Modification corrects relay link operation (pwr supply error 240)                5298
       MR    6644A-01A   Mod corrects relay link operation (pwr supply error 240)                         5432
                                                                                                                         r
8   BENCH BRIEFS                                                                         2ND, 3RD, L 4TH QUARTERS 1992
                                                                                                   ?
                                                   WWW.HPARCHIVE.COM
          SN   SN                                         Abstract                                    HP FIRST
          Type No.                                                                               Document ID No.
?
          MR    WA-01         Modification corrects relay link operation (pwr supply error 240)                 5299
          MR    6645A-01A     Mod corrects relay link operation (pwr supply error 240)                          5433
          MR    6645A-01      Modification corrects relay link operation (pwr supply error 240)                 5300
          MR    665lA-02A     Mod corrects relay link operation (pwr supply error 240)                          5434
          MR    665lA-02      Modification corrects relay link operation (pwr supply error 240)                 5301
          MR    6652A-02A     Mod corrects relay link operation (pwr supply error 240)                          5435
          MR    6652A-02      Modification corrects relay link operation (pwr supply error 240)                 5302
          MR    6653A-02A     Mod corrects relay link operation (pwr supply error 240)                          5436
          MR    6653A-02      Modification corrects relay link operation (pwr supply error 240)                 5303
          MR    6654A-02A     Mod corrects relay link operation (pwr supply error 240)                          5437
          MR    6654A-02      Modification corrects relay link operation (pwr supply error 240)                 5304
          MR    6655A-02A     Mod corrects relay link operation (pwr supply error 240)                          5438
          MR    6655A-02      Modification corrects relay link operation (pwr supply error 240)                 5305
          MR    667lA-01A     Mod corrects relay link operation (pwr supply error 240)                          5439
          MR    6671A-01      Modification corrects relay link operation (pwr supply error 240)                 5306
          MR    6672A-01A     Mod corrects relay link operation (pwr supply error 240)                          5440
          MR    6672A-01      Modification corrects relay link operation (pwr supply error 240)                 5307
          MR    6673A-01A     Mod corrects relay link operation (pwr supply error 240)                          5441
          MR    6673A-01      Modification corrects relay link operation (pwr supply error 240)                 5308
          MR    6674A-01A     Mod corrects relay link operation (pwr supply error 240)                          5442
          MR    6674A-01      Modification corrects relay link operation (pwr supply error 240)                 5309
          MR    6675A-0lA     Mod corrects relay link operation (pwr supply error 240)                          5443
          MR    6675A-01      Modification corrects relay link operation (pwr supply error 240)                 5310
1         MA
          MA
                8116A-07A
                8116A-10
                              New firmware avoids EO1 problems
                              New firmware avoids EO1 problems
                                                                                                                5347
                                                                                                                5348
          MA    8560A-01E     Firmware upgrade kit is available                                                 5289
          IO    8560A-07A     Oven-controlled crystal oscillator upgrade                                        5226
          MR    856OA-21      Modified YTO adjustment                                                           5246
          IO    8560A-22      Modified Tracking Generator feedthrough performance test                          5357
          MA    8561B-01E     Firmware upgrade kit is available                                                 5290
          IO    8561B-06A     Oven-controlled crystal oscillator upgrade                                        5227
          MR    8561B-23      Modified YTO adjustment                                                           5247
          MA    8563A-02C     Firmware upgrade kit improves performance                                         5291
          IO    8563A-04A     Oven-controlled crystal oscillator upgrade                                        5228
          MR    8563A-18      Modified YTO adjustment                                                           5248
          IO    8640B-37      Instructions on removing A8MP46 heatsink when replacing A8A1 RF scaler assy       5260
          MR    8642M-03A     Procedure to resolve A l l and A12 module failures                                5286
          MR    8657D-01      Modification corrects DC offset at buffer output of the Pi/4 DQPSK I/Q Mod assy   5287
          MR    8662A-12E     Modification kit to correct error 03/04 conditions                                5250
          MR    8663A-06E     Modification kit to correct error 03/04 conditions                                5251
          MR    8664A-01      I/O assy replment requires modification to reference assy                         5444
          MR    8665A-02      I/O assy replment requires modification to reference assy                         5445
          MR    8665B-01      I/O assy replment requires modification to reference assy                         5446
          IO    8719A-02      Change to ALC OFF adjustment in the service manual                                5243
          IO    8720B-02      Change to ALC OFF adjustment in the service manual                                5244
          MR    8902A-14      Mod corrects problem with TRFL measurements using track-mode tuning               5339
          MR    8920A-02A     Notification of firmware upgrades                                                 5270
3


    2ND, 3RD, & 4TH QUARTERS 1992                 WWW.HPARCHIVE.COM                                         BENCH BRIEFS   9
      SN   SN                                         Abstract                                     HP FIRST
      Type No.                                                                                Document ID No.
                                                                                                              5261
                                                                                                                           r"
                                                                                                                           1
      MR    892OA-03      Mod corrects F/W bug in tone sequential decoder portion of Option 004
      MR    892OA-04      Modification to resolve low sensitivity problem of antenna input                    5271
      MR    8920A-05      New A18 assy corrects intermittent oscillation in specific Opt. 002 instruments     5288
      MR    8920A-06      New firmware corrects intermittent operation of CRT display                         5340
      IO    8970A-14      Spurious response and jitter specification changed due to 8614A becoming obsolete   5379
      IO    8970B-06      Recommended replacement A14 Microprocessor Assembly                                 5380
      IO    8970B-07      Spurious response and jitter specification changed due to 8614A becoming obsolete   5381
      IO    8981B-01      Firmware history and upgrade procedures                                             5448
      MA    9470-01       Tightening nuts on ac line filter during maintenance increases system reliability   5342
      MA    9472-01       Tightening nuts on ac line filter during maintenance increases system reliability   5343
      IO    E1333A-02     Manual change corrects frequency performance tests                                  5425
      MR    E1340A-01     New driver A.01.02 corrects software defects                                        5384
      MR    E1400Bm-03 Correction for defective backplane connectors                                          5385
      MA    E1405A/B-01 Mod to allow E1405A/B to work with the HP 75000 Series 90 Systems                     5256
      IO    E1420B-01     How to fr intermittent *TST?Self-Test Failure
                                   u                                                                          5421
      MR    E1445A-01     Modification corrects unit failure due to reverse-biased capacitors                 5386
      IO    E1650A-03     Notification of a potential Command Module hang-up problem; re: S/N 1405A/J3-01     5366
      IO    E1652A-02     Notification of a potential Command Module hang-up problem; re: S/N 1405A/B-O1      5367
      IO    E2500A-09A Trblshtng cause of system error 00227 bad detector voltage                             5449
      IO    E2500B-04A Trblshtng cause of system error 00227 bad detector voltage                             5450
      MR    E2500B-05     Modification eliminates ground bounce and clock line reflections                    5382
      MR    E3610A-01     Replacing output binding posts improves mechanical performance                      5389
      MR    E3611A-01     Replacing output binding posts improves mechanical performance                      5390
      MR
      MA
      MA
            E3612A-01
            OT2000-01
            OT3000-01
                          Replacing output binding posts improves mechanical performance
                          Tightening nuts on ac line filter during maintenance increases system reliability
                          Tightening nuts on ac line filter during maintenance increases system reliability
                                                                                                              5391
                                                                                                              5344
                                                                                                              5345
                                                                                                                           c
      MA    OT4000-01     Tightening nuts on ac line filter during maintenance increases system reliability   5346
      MR    16339A-01     Modification to correct a misassembled arm plate in SMD module                      5285
      SM    18110-0992-01 Temperature probe support strategy                                                  5377
      SM    18111-0992-01 Temperature probe support strategy                                                  5378
      IO    18281A-01     Country-specific firmware is available                                              5222
      IO    34401-01      Calib message strings longer than 39 char can cause HP-IB bus hangup                5241
      IO    37721A-07     Instructions on replacing the power supply                                          5314
      MR    37721A-08     Firmware upgrade eliminates FAIL 122 error after "end of gating"                    5315
      IO    37721A-09     Instructions on replacing the A3 Processor assembly                                 5316
      IO    37722A-01A Rec repl of A2U2, US7 to solve "continuously gating" prob      



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