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HP-Bench-Briefs-1993-04-12


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                   HEWLETT
                   PACKARD

    c
                                                     SERVICE INFORMATION FROM HEWLETT-PACKARD
                                                                                                 2nd, 3rd & 4th Quarters 1993




I
R

         Richard OggIHmlett-Packard                  the noise floor: what causes it and       the name comes from.) The signal is
                                                     how OSA noise is different from con-      then digitized and processed using
                                        -            ventional    microwave     spectrum       DSP techniques.
                                                     analyzers.
                                                                                               Now, on to the operating modes.
                                                     Signal Processing                         These are provided by the transfer
                                                                                               switch and the transimpedance
                                              I                                                switch. There are a total of five modes
                                                     First it is necessary to understand the
                                                                                               with the first being an OSA. Each of
                                                     basic block diagram shown in Figure 1.
                                                                                               the other four descriptions follow.
                                                     Optical tuning and resolution is ac-
                                                     complished in the monochromator.
    fl   Introduction                                The selected optical signal is coupled    Preselector Mode
                                                     back onto fiber and normally passes
         In the previous issue of Bench Briefs I     through the transfer switch to the        The preselector mode uses the mono-
         explained the difference between the        photodetector diode. Here the optical     chromator input and the monochro-
         optical spectrum analyzer and the           power is converted to an electrical       mator output. The monochromator is
         lightwave signal analyzer. I covered        current. The transimpedance ampli-        used as a tunable bandpass filter with
         modulation and some basic operation         fier not only amplifies the signal ac-    variable bandwidth. This allows
         of the OSA. In this issue I will describe   cording to variable gain, but changes     selection of a single mode from a
         several different types of measure-         the signal from a current to a voltage.   Fabry-Perot (FP) laser, or an indi-
         ment or operatingmodes, and describe        (This is where the "trans-" portion of    vidual signal from a wavelength-divi-




                                                                                                                   Display
t
!          Light                Monochromator
J
           Input               /Double Pass            I   Transfer Switch
                                                                                                Transimpedance
                                                                                                                          1320rm




                                                                                '3               Amplifier

                                                                                                                I  Control

                                                                                                                I
    c
                                            Photodetector                  Monochromator Trans impedance
                                                                                         Input (Rear Panel)
                                                                                                                          1   MSlB
                                                                                                                              HP-IB




         Figure 1. Basic OSA Block Diagram

         Pub. NO.5952-3464                                                                                       0 Hewlett-Packard 1993
                                                           WWW.HPARCHIVE.COM
sion multiplexed system. The output          adjustments are made by the user.            OSA. This is the primary resolution
is on 62 km fiber and would be               (Accuracy is not as good as a regular        bandwidth filter, providing the only
analyzed further by other equipment.         optical power meter, but the wave-           resolution adjustment control. The
This mode can be used as a "light-           length range is wider.)                      light is returned to the grating and is   f7
wave sweeper" if a broadband signal,                                                      eventually focused onto the fiber,
such as a white-light source, is             Photodetector Mode                           providing      additional resolution
applied to the input. In this case the                                                    bandwidth filtering. The photodetec-
output is light at the monochromator-        The photodetector mode allows test-          tor converts the light into a current
tuned wavelength, with a width equal         ing an external photodetector. Again,        and acts as the envelope detector. The
to the resolution.                           a white light source is connected to         signal is converted from current to
                                             the monochromator input. The                 voltage and amplified by the trans-
Stimulus-Response Mode                       monochromator output is connected            impedance amplifier. The signal is
                                             to the photodetector under test. The         then digitized and further processed
The stimulus-response mode uses all          electrical output of the photodetector       as shown.
three ports on the front panel. Gener-       being tested is connected to the trans-
ally a white-light source is connected       impedance input on the rear panel.
to the monochromator input to form                                                        Microwave vs. OSA                              *
                                             Calibration is provided by the photo-
a "sweeper" as described above. The          detector internal to the OSA. The re-        Now look at Figure 3, which shows
monochromator output is connected            sulting measurement is responsitivity        the key block diagram differences.
to the two-port device under test            versus wavelength.                           Again the block diagram is extremely
(DUT), with its output connected to                                                       simplified, but the purpose is to
the photodetector input. As the OSA          The OSA Noise Floor                          examine noise generation and proces-
sweeps it stimulates the DUT at differ-                                                   sing in the instrument.
ent wavelengths, then detects the            We begin by looking at the simplified
output and shows the power level on          diagram in Figure 2 that shows the           MicrowaveAnalyzer Noise Generation
screen. The result is a plot of the inser-   basic operation of the OSA and the           In the microwave analyzer, the most
tion loss, or gain of the DUT, versus        contribution of the components that          noise is generated in the RF section,
wavelength. Normalization arithme-           relate to noise. As you follow the           or down conversion portion of the in-
tic is provided.                             light, the first significant item is the     strument. Because the signal next
                                             rotating grating. This provides the          passes through the resolution band-
Power-Meter Mode                             wavelength spread that allows selec-         width filters, these have the most sig-
                                             tion of a limited wavelength range.          nificant affect on the amount of noise
The power-meter mode uses only the           Its rotation provides the sweeping           in the system. Reducing this filter       -l
photodetector input. In this mode the        function of the analyzer. The next           width reduces the noise seen on the
OSA measures total optical power             item is the aperture, which allows           display. The electrical signal then
over a very wide range of wave-              only the desired range of wavelengths        passes through log amplifiers, which
lengths. The trace is displayed in a 10      to pass. It is literally a wheel with mul-   produce a signal whose amplitude is
second sweep so changes in the               tiple slits of varying width and pro-        proportional to the log of the input.
power level can easily be seen while         vides the resolution function for the        Envelope detection and video filter-




                                                                                                                                         \




                                                                                                                                    `3
L
Figure 2. HP OSA Operation - Key Fundamental Blocks

2    BENCH BRIEFS                                                                                  2ND, 3RD 814TH QUARTERS 1993
                                                            WWW.HPARCHIVE.COM
                     Microwave:
                                                    Determines Noise Level                                               Determines Noise Width                          I
                                                             1                                                                    1
    c                INPUT            Down Conv            Res BW                   Log Amp                  Env   Det         Video BW             ADC

                     (No Signal Applied1             V                    V                              V                V                    I




                      INPUT   ---Eli       Res BW          Env   Det              Trans-2 Amp

                                                                                                         V
                                                                                                               ADC              Video BW           Log Conv

r                    (No Signal Applied)
                                              t                                                                                            V              V




        Figure 3. Noise Comparisons of Microwave and Optical Spectrum Analyzers
        ing will produce a signal representa-                tion block for controllina the noise in                          Sensitivitv      J

        tive of the peaks of the noise.                      the measurement is the%rst filter fol-                           At this point the HP OSA has an HP-
                                                             lowing the element that generates the                            patented feature called a "sensitivity
        OSA Noise Generation                                 most noise. In the microwave                                     function" that allows the user to di-
        In the optical analyzer, the process is              analyzer, this was the resolution
        quite different. Note that the most                                                                                   rectly enter the required sensitivity
                                                             bandwidth filters, and these are nor-
    r   noise is generated in the transimpe-
        dance amplifier. This is well past the
                                                             mally changed to reduce the noise. If
                                                             the same tactic is tried on the optical
                                                                                                                              level. Internal algorithms determine
                                                                                                                              proper settings of gain in the trans-
                                                                                                                              impedance amplifier and filtering in
        resolution bandwidth functions. Be-                  analyzer, there will be no change in
        cause all parts of the instrument are                                                                                 the video bandwidth filter to achieve
                                                             the noise level. For the optical                                 the desired sensitivity.
        passive up to the photodiode, no                     analyzer, the first filter following the
        noise is generated until there. Al-                  noise generation is the video band-
        though the photodiode, working as                    width filter, and this is where the                              In a future issue we will look more at
        the envelope detector, does generate                 noise is primarily controlled.                                   sensitivity.                        0
        some noise, the levels are insignifi-
        cant compared to the amplifier.
        Therefore, the noise is shown as first
        appearing after the transimpedance                   Low-Frequency Antenna Measurements
        amplifier. The signal is next digitized,
        then passes through video bandwidth                  Using the HP 8753C Network Analyzer
        filtering (in the digital signal proces-
        sing circuits, or DSP). The final step,              John SwanstromlHewIett-Packard                                    Analyzer (5952-2776), available from
        before being displayed, is the log                                                                                     vour local HP saleslservice offices,
        conversion.                                                                                                            describes how to configure an HP
                                                                                                                               8753C into an antenna measurement
        For clarification, the waveform shown                                                                                  system. The note describes the sys-
        at the end of the optical analyzer will                                                                                tem block diagram, provides assist-
        not match that seen on the actual in-                                                                                  ance for determining the range power
        strument. When the noise is negative,                                                                                  budget, and contains information on
        the log function makes no sense.                                                                                       microwave performance. The product
        When the noise value is close to zero,                    . .- ..- .. ...x.__. . . - .
                                                                       ....        ...~,
                                                                                 _..          ,
                                                                                          __.x_
                                                                                                 .   .                         note covers everything you need to
        the log value is very negative. The log                                                                                know about HP's measurement
        values actually vary between the peak                Did you know that you can use the                                 solution.
        value and negative infinity. For aes-                Hewlett-Packard 8753C Network
        thetics, the trace is clipped a few dB               Analyzer for antenna pattern mea-                                 If you want to automate the HP 8753C
        below the sensitivity level.                         surements. The HP 8753C provides a                                through a personal computer, Flam &
                                                             low-cost low-frequency measurement                                Russel's 959 software is available. Call
        Filter Control of Noise                              system for RF antennas. Antenna Meu-                              Flam & Russel at (215) 674-5100 for
         For either instrument, the key func-                surements using the HP 8753C Network                              information.                          0

         2ND, 3RD & 4TH QUARTERS 1993                                                                                                                     BENCH BRIEFS   3
                                                                       WWW.HPARCHIVE.COM
Customer Survey WesuAts
Jim BechtoldlEditor                        4. Do you LIKE/DISLIKE (please              HP Service parts BBS?" asked a
                                             circle) ordering Service Notes            reader from the Marine Corps
Thank you for taking the time to re-         through your FAX machine, and             Logistics base at Albany, GA.
turn the survey cards. The results           why?                                      There is no charge other than the
have been tabulated and were benefi-                                                   cost of the phone call.
cial to us in a number of ways. Not          Again, the LIKEDISLIKE re-
only did you reaffirm Bench Briefs as        sponse to this question was about         "Our FAX machines use that awful
valuable publication and provide             50/50.                                    heat sensitive paper," from a com-
some insight as to the type of articles                                                puter systems technician at Hew-
you want to see in the future, but           Almost all of the people that would       lett-Packard, Scientific Instru-
many of you took the time to write           order service notes through the           ments Division.
comments about the questions we              FAX machine liked it because of
asked.                                       `quick access' or 'receiving the          "Nothing wrong with 'service note
                                             latest service notes,' (the only          order form` on back of Bench Briefs,"
1. How valuable is Bench Briefs to           choices on the card). However,            wrote an electronics engineer with
   you?                                      most of the people that disliked          the U.S. Government in Redwood
                                             FAX service notes commented               City, CA. Sorry, but we just don't
    Over 90 percent answered very                                                      have the manpower or funds to
    valuable or extremely valuable.          "poor paper quality" as the main
                                             factor.                                   send out large quantities of service
                                                                                       notes through the mail.
2. What types of article do you find
    the most useful?                         "Thermal paper curls and browns over
                                             time," wrote an Equipment Spe-            Second most cited dislike was lack
    85 percent of the cards checked          cialist in the U.S. Army at Adelphi,      of a FAX machine.
    technical subjects.                      MD .
    80 percent of the cards checked                                                    FAX paper quality did not occur to
    cross references.                        F A X "does not save time and has to      us here because we use HP`s plain
    70 percent of the cards checked ser-     be copied for filing," from a reader      paper FAX machine. In all of our
    vice tips.                               at Pamtec Corporation.                    tests using the HP FAX-310, the
                                                                                       quality of the text and artwork re-
3. If you could receive two addi-            "Backlog of our FAX is very large,"       ceived from HP FIRST were out-
   tional issues per year through            from a lab coordinator at Motorola/       standing.
   your FAX machine, would you re-           Codex in Canton, MA.
   quest them?                                                                      5. Personal Information.
    The yes/no response to this ques-        "I support several hundred H P prod-      Some people sent in address
    tion was about 50/50. A reader           ucts," wrote an engineer at Norwe-        changes on the cards. However, in
    from Tektronix in Beaverton pen-         gian Telecom. That could be an ex-        most cases the handwriting was so
    ciled in "Maybe, if less than six        pensive phone bill.                       small that it was not legible. Please
    pages." It is hard to keep Bench                                                   send a letter with your address
    Briefs within six pages due to the       "FAX line in overload mode already.       changes to the editor at the address
    list of new service notes.               Are there charges for HP FIRST and        on the back page of Bench Briefs.
                                                                                                                          0




1994 Customer Service Training Callendar
Sally CarstensenlHewlett-Packard           Ordering Instrument Service Training     through 1-800-HP-CLASS. Registra-
                                           is easy. Simply contact your local HP    tion is processed via the HEART sys-
Learn Service Skills Through               Sales Representative and tell him or     tem. Also, all of the following classes
In-Depth Technical Instruction             her which courses you wish to attend.    are being taught at the Hewlett-Pack-
                                           If you require a course on an instru-    ard Santa Rosa, California site, 1400
Hewlett-Packard service training           ment or instrument system not listed     Fountaingrove Parkway, Santa Rosa,
courses are designed to provide in-        on the calendar below, ask your Sales    CA 95403-1799. For more informa-
depth technical instruction for main-      Representative if a special arrange-     tion, call (707) 577-3587.
tenance personnel seeking the skills       ment can be made.
needed to troubleshoot, repair, and
maintain HP instruments and instru-                                                 Customers that sign up for the
ment systems. Course concepts are                                                   courses listed in the following table
taught through a balance of theory         Note to HP Sales Representatives:        will receive instruction on the entire
and practical hands-on exercises.          These classes are not available          product family.

4    BENCH BRIEFS                                                                           2ND. 3RD & 4TH QUARTERS 1993
                                                        WWW.HPARCHIVE.COM
                                                                                                    Install and run the operation verifi-
                                                                          `Tuition per              cation software
                 Content                          Dates                     Student
                                                                                                  w Explain what defective assemblies
                 HP 8593A Spectrum Analyzer       Jan 25-28                 $1,400                  are likely to generate common error
                 HP 85668 Spectrum Analyzer       Feb 02-10                 $2,520                  messages
                 HP 8562A Spectrum Analyzer       Feb 14-18                 $1,800
                 HP 8562A Spectrum Analyzer       Jut 11-15                 $1,800
                 HP 8593A Spectrum Analyzer       JuI 18-21                 $1,800                Format
                 HP 8566B SpectrumAnalyzer        Jul27-A~~ 04              $1,800
                                                                                                  Lectures accompanied by labs, with
                 HP 8720C Network Analyzer        AUg 15-23                 $2,520                review quizzes. Labs compose ap-
                 HP 8711A Network Analyzer        AUg 24-26                 $1,080                proximately 50 percent of the seminar
                 HP 8643A Signal Generator          Sep 19-23               $1,800                and provide "hands-on" trouble-
                                                                                                  shooting and adjustment experience.
                                 8562A 8593A 85668 8711A 8720C 8643A
*                                8560A   8590D 8566B 8711A 8719C 8643A
                                 8560E   8591E 8567A       8720C 8644A                            Prerequisites
.                                8561E
                                 8562A
                                         8592D 85688
                                         8593A
                                                           8722C 8644B
                                                           8753C 8664A
                                                                                                  Attendees should be familiar with
                                                                                                  spectrum analyzers, at least to the
                                 8563A   8593E                   8665A                            simplified block level diagram. For
                                 8563E   8594E                   8665B                            maximum course benefit, the student
                                         8595E                                                    should have previous experience re-
                                         8596E                                                    pairing RF/microwave spectrum
            L
                                                                                                  analyzers and RF/microwave signal
                                                                                                  sources.
            Course Goals                                  Look up information regarding the
                                                          instruments in the proper section       *Tuition is per student and includes all course
                                                          of the documentation                    materials and lunch daily. Tuition does not include
            Upon completion of these courses,                                                     travel, hotel, or transportation.
            bench technicians will be able to:          rn Identify  and replace defective
        c   w Explain the operation of the spec-
              trum analyzers to the block diagram
                                                          printed circuit or other subassem-
                                                          blies, as well as make the necessary
              level                                       post-repair tests and adjustments                                                         0




            Attention HP 8920 Owners -
            Get E-Mail Answers to your Service-
            Related Questions on MP's 8920 RF
    b
            Communications Test Equipment Family
            HP 8920 Service Engineering TeamlHewlett-Packard

    J       Hewlett-Packard has always encour-          ternet). UNIX* Mail, Compuserve,
            aged customers to contact their local       Genie, and America Online are only        Our response-time goal is same-day
            Service Centers for help on service-        a few of the services that provide this   or next-day reply. HP 8920 service-
            related questions. However, for many        Internet connection as a means of         related questions will be read each
            customers this may not be convenient        sending E-Mail. Send service-related      morning and the reply should be
            for a variety of reasons. Now another       questions to the following E-Mail         mailed by the end of the next day. In
            option exists. Customers can now            address:                                  addition, if you have comments on
            send HI` 8920 service questions via                                                   any aspect of your 8920 family of
            Internet E-mail directly to Hewlett-        [email protected].           products, including how well you like
            Packard.                                    hp.com                                    the product, feel free to send us those
        f   To communicate with the HP 8920             Note: This is not the same service as
                                                                                                  as well.
            Product Support Group, you will             the Hewlett-Packard Parts Bulletin        `UNIX is a registered trademark of UNIX Systems
            need an E-mail service connected to         Board Service and Automated Telefax       Laboratories in the U.S.A. and other countries.
            the International E-Mail Network (In-       (1-800-635-7278).                                                                           0

            2ND, 3RD & 4TH QUARTERS 1993                                                                                      BENCH BRIEFS          5
                                                            WWW.HPARCHIVE.COM
IS0 9002 and the W 3070 Family
                  P
06 Board Test Svsrterns
~ 9 InterpretationOBSO 9002
       s

Dick S trackerlHewlet t-Packard            8   IS0 9004
                                               provides guide-
Introduction                                   lines to quality
                                               management and
Although IS0 9000 is quickly becom-            quality systems elements (16 pages).
ing a recognized method of quality
certification, it does not guarantee
quality products or services by itself.    ConfusionAbout the Standards
It is a method of documenting the pro-
cesses a business uses to guarantee        One of the confusing parts of the stan-
the quality of its product.                dards is in nomenclature. The stan-
                                           dards go by several names: Q-90 in the        An organization should seek to ac-
IS0 9000 is not a program, but a way       United States, B 5750 in Britain, and
                                                           S                             complish the following three objec-
for customers to confidently judge an      EN 29000 in the EC. Table 1 shows how         tives with regard to quality:
organization's ability to guarantee the    these national standards relate to the
quality of what it produces. IS0 9000      international IS0 standards.                  1. Achieve and sustain the quality of
standards are worldwide guidelines                                                          the product or service produced to
for developing a documented quality        In the U.S., for example, the IS0 9000           continually meet the purchaser's
system.                                    standards have been adopted by the               stated or implied needs.
                                           American National Standards Institute
These standards are not product-level      (ANSI) and the American Society for           2. Provide confidence to its own
standards in the sense that a label        Quality Control (ASQC). Identified as            management that the intended
would be found on the back of a unit.      the ANSI/ASQC 90-1987 series, these              quality is being achieved and
The standards assess the organization      standards are technically equivalent to          sustained.
that builds the product or delivers the    the corresponding IS0 9000 standards
service. Keep in mind that IS0 9000        with substitution of American lan-           3. Provide confidence to the purch-
alone will not guarantee quality. It       guage usage and spelling.                       aser that the intended quality is
simply documents the process a com-                                                        being or will be achieved in the
pany uses.                                                                                 delivered product or service pro-
                                           Implementing the Standards                      vided. When the contract requires,
What Are the I S 0 9000                    The key to successful IS0 9002 certifi-         this provision of confidence may
Standards?                                 cation is to:                                   involve demonstration require-
                                                                                           ments.
IS0 9000 actually consists of five sepa-   8   Document what you do,
rate standards, each with a specific                                                    A common misperception in dealing
                                           8   Do what you document,                    with IS0 9002 is that it absolutely re-
purpose. These individual standards
are neither highly detailed nor vol-       8   Demonstrate proof that you're            quires that specific conditions are
uminous. They are concise guidelines:          doing it (quality records).              met. It does require that specific
                                                                                        categories be addressed, but it is actu-
  IS0 9000 provides guidelines for         Following is an attempt to define the        ally quite flexible in how the
  the selection and use of quality         Hewlett-Packard Manufacturing Test           categories are addressed. The stan-
  management and quality assurance         Division's stand on IS0 9002 with            dards are designed so that they can
  standards (6 pages).                     regard to the HP 3070 Board Test             be used with almost any type of pro-
                                           System.                                      cess. It might be helpful to think of
  IS0 9001 describes a model for
  quality assurance in desigdde-
  velopment, service, production, in-
                                                                   Table 1. National Equivalents to IS0 9000
  stallation, final inspection, and test
  (7 pages).                                   International         United States           European          British

  IS0 9002 describes a model for                 I S 0 9000         ANSVASQC Q90             EN 29000          BS 5750 Part 0,
  quality assurance in production, in-                                                                         Section 0.1
  stallation, final inspection, and test         IS0 9001           ANSVASQC Q91             EN 29001          BS 5750 Part 1
  (6 pages).                                     I S 0 9002         ANSVASQC Q92             EN 29002          BS 5750 Part 2
  IS0 9003 describes a model for                 IS0 9003           ANSVASQC Q93             EN 29003          BS 5750 Part 3
  quality assurance in final inspec-             I S 0 9004         ANSI/ASQC Q94            EN 29004          BS 5750 Part 4
  tion and test (2 pages).

    BENCH BRIEFS                                                                                  2ND, 3RD i 4TH QUARTERS 1993
                                                                                                           3
                                                              WWW.HPARCHIVE.COM
     the IS0 standards as a method of           vide to our customers in order to help      the system during the automatical-
     standardizing the documentation of         them meet the IS0 9002 standards.           ly scheduled confirmation run. If it
     unique processes.                                                                      can be set up properly, it fits in well
h)                                              Do not confuse the IS0 9000 Quality         with the IS0 9002 philosophy. For
     As an example of the difference be-        System standards with the NIST Phys-        more information, check with your
     tween meeting specific conditions          ical Measurements standards; they are       local HP office.
     and addressing specific categories, as-    two separate sets of standards.
     sume that the test department of a                                                     AutoAdjust, a software program
     company uses several different types                                                   that sets up a table of constants to
                                                In general, HP's position is that com-
     of equipment to test various products.                                                 optimize accuracy of the hardware,
                                                panies need to write their processes        runs automatically whenever the
     Perhaps the company has some volt-         according to what they are now
     meters (which are easily traceable to                                                  temperature changes by 5 degrees
                                                doing. Obviously, this approach             C or after 1000 hours of controller
     NIST standards) and some board test        should not require any new informa-
     systems (which are not easily trace-                                                   operation.
                                                tion from HP. For example, consider
     able). The IS0 documentation in-           the equipment calibration illustration    w A golden board is tested by the sys-
     cludes a section on the processes used     discussed in this paper. The company        tem at the beginning of every shift.
     to maintain test equipment and this        described in that example will not          If it does not pass, the diagnostics
     particular company might describe          need any additional informationfrom         program is run to determine if the
     the maintenance of their test equip-       HP to write its IS0 documentation.          system has a hardware fault.
     ment as including periodic calibra-        Its documentation will be'sufficient if   w If three boards in a row fail in an
     tiodadjustments for the voltmeters         it simply describesthe company's cur-       identical manner, testing is
     and periodic preventive maintenance        rent operating processes, which do          stopped and the diagnostics pro-
     for the board test systems. Such a de-     not include such items as calibration       gram is run to determine if the sys-
     scription would meet the IS0 stan-         or special files with constants from        tem has a hardware fault.
     dards because it addresses the specific    HI'.
     category of test equipment mainte-
     nance. However, note that it does not                                                Summary
     impose the specific condition of cali-     Statements About the HP 3070
     bration for every piece of equipment                                                 The IS0 9002 standards can improve
     in the test department. The IS0 stan-      The following statements are exam-        quality through improving the
     dards do not require that every piece      ples of processes that can be used to     documentation and consistency of
                                                help ensure that the HP 3070 family
9    of equipment in the test department
     be maintained in the same way and          of systems are making accurate mea-
                                                                                          processes. The IS0 audit checks for
                                                                                          two very important items: the effec-
     they certainly do not require calibra-     surements. All of these statements,       tiveness of the processes themselves,
     tion for all equipment.                    or some subset of these statements,       and the degree to which all workers
                                                can be included in IS0 9002 documen-      in the organization follow the proces-
     The key to meeting IS0 9002 require-       tation as a description of the specific   ses. HP is committed to remaining
     ments is consistently meeting docu-        processes you use to ensure a certain     certified to IS0 9002 and we look for-
     mented processes rather than meeting       level of performance. There are           ward to working with our customers
     arbitrarily prescribed processes.          numerous other statements that can        to meet their ongoingIS0 9002 needs.
                                                be included in IS0 9002 documenta-
                                                tion; the ones listed below are merely    The HP 3070 board test systems are not
     Ramifications of I S 0 9002 to the         examples to illustrate the types of       traceable according to Military Stan-
     Customer and the Field                     statements that are acceptable.           dard 45662A. However, standard refer-
                                                  Twenty voltages and one resistance      ence voltages and a resistance on the
     Since the HP 3070 family of systems          on the ASRU Card are calibrated         ASRU card in the HP 307X should be
     is typically used in a production envi-      once every six months. A traceable      calibrated every six months, which are
     ronment, and since the production            HP 3458 voltmeter is used to per-       then used to automatically derive all
     environment is typically the first place     form the calibration following the      other system AutoAdjustment con-
     that companies begin to establish IS0        written procedure in the Service        stants. The system Diagnostics and
     9002 documentation, many customers           Manual, Theory and Repair 11,           AutoAdjust routines constitute an
     are requesting certain specific informa-     Chapter 9, Maintenance.                 overall system operational verification.
     tion about HP's systems. From the cus-
                                                rn Confirmation, a software program
     tomer's point of view, their requests                                                AutoAdjust is used to correct the vol-
                                                  that provides an operational verifi-
     make sense because they want to in-                                                  tage, resistance and timing values
                                                  cation of the system, is run daily
     clude certain descriptions and require-                                              measured within the system.
     ments in their IS0 documentation.            by the first operator who uses the
                                                  system, or at the beginning of each     Note: This is a dc and timing optimi-
     From HP's point of view, it is some-
                                                  shift.                                  zation only and not parametric in
     times difficult to locate and communi-
>    cate the information requested by
     every customer, especially since each
                                                  Note: Confirmation can be run au-
                                                  tomatically at any desired interval
                                                                                          nature.

     request is often unique. Thus, HP has        by scheduling it into the HP-UX         Companies whose quality systems
     a dilemma in terms of deciding what          "cron" program. This option re-         comply with MIL-Q 9858, MIL-I-
     information we are obligated to pro-         quires that every user be logged off    45208A, or MIL-STD-45662A already

     2ND, 3RD & 4TH QUARTERS 1993                                                                              BENCH BRIEFS     7
                                                       WWW.HPARCHIVE.COM
have the majority of requirements in        customer-accessible interfaces ( i -fx      1   Traceable to NIST (National Insti-
place. IS0 9002 standards, though,          ture interface pins) do not require             tute of Standards and Technolod
                                                                                                                          " ,I

require more sophisticated cross-           separate calibration procedures.                standards.)
functional integration of your organi-
zation then is usually expected in a
military standard audit.
                                            Minor effects on the system measure-
                                            ment accuracy due to the interconnec-
                                            tion paths have been eliminated by
                                                                                            Part of the LMC Qualitv ,Svstem
                                                                                                                    . ,
                                                                                            which is IS0 9002 approved.
                                                                                                                                 r
                                            the system diagnostic programs and
After field calibration (by the traceable   remote sensing techniques allowed           The low level specifications (e.g.,
voltmeter) of the system ASRU cards,        for by the system design margins.           driver slew rate and receiver accu-
a sticker should be placed in a visible     System Confirmation and Diagnostic          racy) have been verified with instru-
location on the front of the system         programs are used to obtain a high          ments calibrated by the Loveland
indicating that the ASRU cards have         level of confidence in the overall sys-     Manufacturing Center's (LMC) IS0
been calibrated according to the Ser-       tem operation.                              9002 certified Electronic Maintenance
vice Manual, Theory and Repair 11,                                                      facility. The Electronic Maintenance's
Chapter 9.                                                                              instrument calibration procedures
                                            We assure correct system operation
                                            to the fixture interface pins. Any ver-     employ transfer standards traceable
This sticker should be one agreed                                                       to NIST through the LMS Standards
upon by the customer and HI', or            ification of measurement accuracy at
                                            contact to a device under test is the       Lab.
whatever sticker the local area uses.
                                            responsibility of the user.
At no time should any other types of                                                    The high-level specifications (e.g.,
calibratiodadjustment or functional                                                     component accuracy) have been veri-
verification stickers be placed on the      All HI' 3070 board test systems have        fied by measuring the values of "cali-
board test system by HP personnel or        been tested and calibrated at the           brated" components. Special HP 3070
the customer. Definitions on the use        Loveland Manufacturing Test Divi-           test fixtures containing the "cali-
and meaning of any other type of            sion of Hewlett-Packard to insure that      brated" components are maintained
stickers do not exist for Hewlett-          all warranted specifications (refer-        by the Standards Lab. The fixtures are
Packard HP 3070 products and their          enced in the HP 3070 Board Test Fam-        calibrated yearly.
use may lead to confusion later as to       ily Test Methods & Specifications
what service had been performed for         document P/N 5954-8683) are met at          A Certificate of Calibration is issued
the customer.                               the time of shipment. Specifically,         with every system to document that
                                            when the HP 307X testhead is shipped        warranted specifications are met at
It is HP's position that the intercon-
nect paths between the calibrated
                                            from the factory, the operation
                                            specifications have been verified by
                                                                                        the time of shipment. Calibration
                                                                                        stickers are not affixed to the system   c
components of the system and the            performance tests; this process is:         upon delivery to the customer.       0




                                      1993 Bench Briefs' Instrument
                                            Service Note Index
                                                    HP FIRST (208)344-4809
                                                    T & M Section - Press 4
                                                   Password Section - Press 3
                                                       Password - 76683


        SN   SN                                           Abstract                                       HP FIRST
        Type No.                                                                                    Document ID No.

        MR    10762B-01         SwitchesS1, S2 and S3 may be subject to early failure                              5871
        MR    11713A-02         Modification reduces noise susceptibility                                          5886
        MR    11729C-04         Retrofit instructionswhen replacing the AT2 isolator                               5856
        IO    11740A-01         Suggested external HP-IB filter replacement                                        5819
        MA    11757B-02         New EEPROMkounter board eliminates spurs                                           5843          f   -

        MA    11758U-01         New EEPROM/counter board eliminates spurs                                          5844
        MA    11758V-01         New EEPROM/counter board eliminates spurs                                          5845
        MR    11759C-01         Modification prevents fuse blowing in 22OVAC operaton                              5846

8   BENCH BRIEFS                                                                                  2ND, 3RD & 4TH QUARTERS 1993
                                                       WWW.HPARCHIVE.COM
                                                                                                                                 __
          SN   SN                                    Abstract                                HP FIRST
          Type No.                                                                      Document ID No.
          MR 11759D-01      Modification prevents fuse blowing in 22OVAC operation                 5847
          SM 2813-1093-01   Info on repair of HP 2813A thru 2813E pressure probes                  5899
          IO 3047A-02       Suggested external HP-IB filter replacement                            5814
          10 3048A-01       Suggested external HP-IB filter replacement                            5815
          IO 3048MS-01      Suggested external HP-IB filter replacement                            5816
          IO 3455A-29       Input capacitance specification change                                 5873
          MR 3457A-16       Modification corrects self-test failures                               5874
          MR 3560A-01       F/W upgrade A.00.02 corrects S/W defects and adds enhancements         5892
          MA 3562A-05B      Firmware upgrade kit improves performance                              5273
          MR 35653C-01      Rec mod will prevent oscillations in the 10 MHz range                  5805
          MR 35660A-05      New power switch improves reliability                                  5882
          MR 35665A-01      New power switch improves reliability                                  5883
          MR 35670A-01      Modification futes sticking power supply switch                        5893
          IO 35670A-02      35670A is incompatible with new C1405B Vectra keyboard                 5894
          MR 3569A-01       Firmware upgrade A.00.03 corrects defects                              5878
          MR 3569A-02       Mod futes spec failure "pressure residual intensity index"             5879
          IO 3577A-11A      Ratio phase improved with padding caps after rec brd repair            5863
          IO 3577A-16       A1 receiver board replaced by kit                                      5864
          IO 3577B-05       A71 receiver board replaced by kit                                     5865
          IO 3577B-06       Ratio phase improved with padding caps after rec board repair          5866
          MR 3588A-06       New power switch improves reliability                                  5880
          MR 3589A-02       New power switch improves reliability                                  5881
          MR 37701A-04      Mod corrects automatic gain control problem on A6 assembly             5828
          MR 37701A-05      New improved battery holder makes NVM battery rep1 easy                5829
13        MR 37701A-06      New firmware futes fatal error 421 when printing Datacom Grph
          SM 37701A-0793-01 Option 003 retrofit instructions and pricing
                                                                                                   5887
                                                                                                   5830
          SM 37701A-0793-02 Option 004 retrofit instructions and pricing                           5831
          MR 37711A-04      Mod corrects automatic gain control problem on A6 assembly             5832
          MR 37711A-05      New improved battery holder makes NVM battery rep1 easy                5833
          MR 37711A-06      New firmware futes fatal error 421 when printing Datacom Grph          5888
          SM 37711A-0793-01 Option 004 retrofit instructions and pricing                           5834
          MR 3772lA-08A     New F/W futes end of gating, hang-up, unavailable freq offset          5852
          MR 3772lA-10      Modification to correct CCITT return loss specifications               5889
          MR 37721A-11      New F/W futes incorrect AIS status indication                          5911
          MR 37722A-01B     Mod prevents hang up in Stored Measurement Graphics mode               5418
          MR 37722A-02      Never ending user prog msmnt test time (gates continuously             5890
          SM 37722A-0793-01 Options 002 and 003 retrofit instructions and pricing                  5835
          SM 37722A-0793-02 Options 005 and 006 retrofit instructions                              5836
          IO 37730A-01      New features of Revision 3.4                                           5853
          MR 37732A-01B     Mod prevents hang up in Stored Measurement Graphics mode               5419
          MR 37732A-03      Mod futes sig loss when X.21 LEASED 1/0 set for UNTERMINATED           5891
          MR 37732A-04      New improved battery holder makes NVM battery rep1 easy                5837
          SM 37732A-0793-01 Options 002 and 003 retrofit instructions and pricing                  5838
          SM 37732A-0793-02 Options 005 and 006 retrofit instructions                              5839
          MR 37743A-01A     Mod corrects incorrectly loaded cap on transmitter board               5698
          IO 4194A-13       Instructions on repairing A20, A23, and A24 board                      5789
          MR 42841A-04A     Rec mod prevents bias current source fuses from blowing                5405
          IO 4396A-03       Repair procedure for A1 CPU                                            5790
          IO 4396A-04       Firmware update procedures                                             5791
          MR 4396A-05       Modification corrects A2 shutdown circuit malfunction                  5792
          MR 4396A-06       Mod prevents instrument from failing power on self tests               5793
          MR 4396A-07       Mod prevents instrument from failing power on self tests               5794

     2ND, 3RD 81 4TH QUARTERS 1993                                                             BENCH BRIEFS   9
                                                WWW.HPARCHIVE.COM
                                                   Abstract                                     HP FIRST
                                                                                           Document ID No.
    MA    4957A-01B      Available option allows high speed option retrofitting                          5014
    MA    4957PC-01B     Available option allows high speed option retrofitting                          5253
    MR    506lA-23       Rec IC replacement prevents failure of A l l oven controller                    5786
    MR    5061B-05A      Rec IC replacement prevents failure of A l l oven controller                    5787
    IO    507lA-03A      Information on clearing serial port (RS-232C) hangups                           5803
    MR    5342A-60       A18 modification when A24Y1 changes from 0960-0394 to -0612                     5854
    MR    5343A-32       A18 modification when A24Y1 changes from 0960-0394 to -0612                     5855
    MR    54505B-02      Mod corrects waveform distortion between 240 and 255 MHz                        5876
    MR    54506B-02      Mod corrects waveform distortion between 240 and 255 MHz                        5877
    IO    5529A-01       List of software revision A.O1.10 anomalies                                     5900
    IO    5529V-01       List of software revision A.O1.10 anomalies                                     5901
    IO    6010A-08       Suggested replacement printed circuit assemblies                                5806
    IO    6011A-09       Suggested replacement printed circuit assemblies                                5807
    IO    6012B-07       Suggested replacement printed circuit assemblies                                5808
    IO    6015A-05       Suggested replacement printed circuit assemblies                                5809
    IO    6030A-16       Suggested replacement printed circuit assemblies                                5810
    IO    6031A-18       Suggested replacement printed circuit assemblies                                5811
    IO    6032A-17       Suggested replacement printed circuit assemblies                                5812
    IO    6033A-11       Recommended replacement parts for RPG assembly and knob                         5800
    IO    6035A-07       Suggested replacement printed circuit assemblies                                5813
    IO    6038A-09       Recommended replacement parts for RPG assembly and knob                         5801
    MR    605OA-02       Shield reduces CCrms noise in load module                                       5802
    MA    6632A-02       Bleeder resistor increases RFI filter capacitor discharge rate                  5781
    MA    6633A-02       Bleeder resistor increases RFI filter capacitor discharge rate                  5782
    MA
    MR
          6634A-02
          6641A-01B
                         Bleeder resistor increases RFI filter capacitor discharge rate
                         Modification corrects relay link and eliminates error -240
                                                                                                         5783
                                                                                                         5429
                                                                                                                         c
    MR    6642A-01B      Modification corrects relay link and eliminates error -240                      5430
    MR    6643A-01B      Modification corrects relay link and eliminates error -240                      5431
    MR    6644A-01B      Modification corrects relay link and eliminates error -240                      5432
    MR    6645A-01B      Modification corrects relay link and eliminates error -240                      5433
    MR    6651A-02B      Modification corrects relay link and eliminates error -240                      5434
    MR    6652A-02B      Modification corrects relay link and eliminates error -240                      5435
    MR    6653A-02B      Modification corrects relay link and eliminates error -240                      5436
    MR    6654A-02B      Modification corrects relay link and eliminates error -240                      5437
     MR   6655A-02B      Modification corrects relay link and eliminates error -240                      5438
     MR   6671A-01B       Modification corrects relay link and eliminates error -240                     5439
     MR   6672A-01B       Modification corrects relay link and eliminates error -240                     5440
     MR   6673A-01B       Modification corrects relay link and eliminates error -240                     5441
     MR   6674A-01B       Modification corrects relay link and eliminates error -240                     5442
     MR   6675A-01B       Modification corrects relay link and eliminates error -240                     5443
     SM    680-1093-01    Model 680 Charter Recorder replacement supplies                                5885
     MA    70004A-01A     Firmware Upgrade                                                               5861
     MR    70310A-05      Modification reduces 6 MHz emissions by approximately 6 dB                     5841
     MA    70320A-01A     RPP module modification reduces noise floor of R F output                      5732
     IO    70900A-28      A2 video board compatibility                                                   5784
     IO    70900B-06      A2 video board compatibility                                                   5785
     MA    8112A-04B      Rec rep1 of timing ICs require modifications                                   5503
     MA    8116A-03A
     IO
     IO
           8130A-02A
           8131A-03
                          Replacing 24 v supply fuses with jumpers improves reliability
                          Firmware update possible
                          List of differences in mechanicaVelectrical major parts
                                                                                                         5875
                                          



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