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HP 98641A
RJE Interface
Product Support Plan
Card Assembly: 98641-66501
Date Code: B -2428
\Fli;' HEWLETT
a:~ PACKARD
-----_ .. _-_ .. _------_ ..... _----.".-----_ .... _-_ ... _------ ... _----_ _- ...
HEWLETT PACKARD COMPANY Sue Wood
Roseville Networks Division July 1984
8000 Foothills Boulevard (916) 786-8000 ext.4742
Roseville, California 95678
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H ewlett-Packard Confidential
PRODUCT DESCRIPTION
1.1 General Description . . . . . 1
1.2 Product Features . . . . 1
1.3 Product Configuration 2
1.4 Use of Other HP Products 2
1.5 Product Specifications . 2
1.5.1 Physical Specifications 2
1.5.2 Electrical Specifications. 2
1.5.3 Mechanical Specifications. 2
1.5.4 Environmental Specifications. 3
1.5.5 Safety Specifications 3
1. 5 . 6 Standards. . . . . . 3
1.6 Marketing Data . . . . . 4
1.6.1 Targeted Market . 4
1.6.2 Shipment Schedule 4
1.6.3 Comparison to Other HP Products. 4
1. 7 Warranty . . . . . . . . . . . . . . . 4
SUPPORT STRATEGY
2.1 Site Preparation Requirements. 6
2.2 Installation . . . . 6
2.3 Support Services . . . . . . 7
2.4 Repair Method . . . . . . . . 7
2.5 Diagnostic Description 8
2.6 Preventive Maintenance 9
2. 7 Special Tools . . . . . . . . 10
2.8 Technical Support Capabilities 10
2.9 Customer Cooperative Support Program .. 11
2.10 Dealer Repair Program . . . . . . . 11
SUPPORT MATERIALS
3.1 Special Materials Considerations. 12
3 . 2 Part s . . . . . . . . . . . . . . . . . . . 12
3.2.1 Exchange Assemblies. . . . . . . 12
3.2.2 Field-Replaceable Component Parts 13
3.2.3 Non-Exchange Assemblies 13
3.3 Support Packages. . 13
3.4 Kit Packaging. . . . . . . . . . 13
TRAINING
4.1 Product Introduction Training. 114
4.1.1 Incumbent TSE Training. . . 14
4.1.2 Incumbent CE Training . . . 14
4.1.3 Training Unit/Customer Unit Shipping Plan
4.2 On-going Product Training . . . . . . . . . . . . . 14
4.2.1 Pre-Study- -General Neophyte CE Training . . . 14
4.2.2 100 Level--Neophyte CE Product Training. . . 14
4.2.3 200 Level--CE Account Assignment Training 4444444444444444444
4.2.4 300 Level--CE Productivity Enhancement Train
4.2.5 400 Level--SR. CE/TSE Training 15
DOCUMENTATION
5.1 Service Documentation 16
5.2 User Documentation. . 16
5.3 Documentation Matrix. 16
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PRODUCT DESCRIPTION Ir!~IIIII,
1. 1 GENERAL DESCRIPTION
The HP 98641A provides a communications interface between a series 200 Direct I/O computer and
an IBM mainframe. When running the 2780/378 a emulator software from Colorado Networks
Operation, the series 200 computer emulates a Remote Job Entry (RJE) station (i.e., IBM's 2780 or
3780 terminal). While in this mode, the series 200 provides batch file transfer capability to the
remote computer over point-to-point modem or direct connect links.
The HP 98641A leverages the hardware design from the 98628A/98629A data communication inter-
faces, increasing RAM from 2K to 8K -bytes and utilizing a 16K byte EPROM.
1.2 PRODUCT FEATURES
The HP 98641A provides the following I/O features for DIO computers:
GENERAL
* EIA RS-232C, CCITT V.24 compatible
* Autoanswer capability
* Baud rates to 19.2K
* 8K bytes RAM
* On - board self - test
* Collection of line statistics from link monitoring
* Trace utility
RJE
* Link control functions:
Line Bid
Normal transparent data modes
Special character handling
* Configureable datacomm formatting:
Record/block size
Timeouts
Retry counts
Character sets
Conversion tables
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1.3 PRODUCT CONFIGURATION
The product has the following configuration:
Part Number Description
================================================
98641-66501 PC assembly
5061-4215 5 Meter male DTE cable
98641-90001 Manual
1.4 USE OF OTHER HP PRODUCTS
The HP 98797A Single-User or HP 98798A Multi-User RJE Emulation software product must reside
in system memory for emulation of RJE to take place.
For direct connection to an IBM host, the installer will need to use a DCE cable in addition to the
DTE cable provided with the product. A DCE cable is available from CPC and CSO, part number
5061-4216.
To perform external data loopback the following connectors are available at CPC:
5061-4248 Card edge connector
1251-6625 Cable end connector
1.5 PRODUCT SPECIFICATIONS
1.5.1 Physical Specifications
HP 986 41A has the following physical attributes:
Length: 135 mm (5.3 in)
Width: 170 mm (6.6 in)
Weight: 310 gm. (11 oz.)
1.5.2 Electrical Specifications
HP 98641A has the following power requirements (2 sigma maximums)
+12V @ 37 rna
+5V @ 805 ma
-12V @ 60 ma
Total power consumption: 5.189 Watts
Total power dissipated: 5.189 Watts
This card does not have battery back-up capabilities.
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1.5.3 Mechanical Specifications
This product is mounted in a standard DIO card cage.
This product contains Electrostatic Sensitive Devices and should be handled accordingly.
This product meets vibration specifications established in the DIO standard.
1.5.4 Environmental Specifications
HP 98641A RJE Interface card is only specified to operate inside the chassis/cabinet of a supported
host computer or DIO extender box, deriving all power and cooling airflow from the host. HP 98641A
will function as long as the host operates within its specified environment.
The RJE Interface card has been designed to allow supported host computer systems to meet HP
product assurance environmental class B, industrial commercial environment, as described in the cor-
porate assurance engineering standards. The class B specification includes operating environmental
specifications of:
Temperature 0-55 degrees C
Humidity 40 degrees C at 5-95 percent
Altitude 4572 Meters (15000 ft.)
Additionally, to allow for a 1 5 degree temperature rise inside the chassis of the host computer, the
RJE Interface card has been designed to operate from 0 to 70 degrees C. Consult the host system sup-
port plan, data sheet, or site preparation guide for environmental specifications.
1.5.5 Safety Specifications
RFI and safety certifications are issued on a system basis. Host systems are tested with HP 98641A in-
stalled, connected to HP peripherals via the HP supplied cables, and operating in a normal manner.
Consult the host system support plan or data sheet for the appropriate RFI and safety certifications.
Note that user modification or fabrication of device connection cables may invalidate RFI certifica-
tion on that user's system
1.5.6 Standards
When used with the proper HP supplied cable, the HP 98641A is designed to be compatible with the
following data communications standards:
RS-232
RS-423 (No HP cable available)
RS-422 (No HP cable available)
CCITT V.24
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1.6 MARKETING DATA
1.6.1 Targeted Market
Expected users to be included from product marketing plan.
Geographical Dispersion of product to be included from product marketing plan.
Expected product life to be included from product marketing plan.
1.6.2 Shipment Schedule
CPL date: September 1984
First demo: NA
First customer shipment: September 1984
First European/Icon shipments: September 1984
Shipment forecast: See below
84 85
-S----E..P--O-C---T -N--o-v------n-E-c-
.. -J-AN---FE-B--M-AR--A-PR -M-A-Y--JUN---J--UL--A---U--G-
10 10 10 10 10 20 20 30 40 40 40 50
1u6.3 Comparison to Other HP Products
The HP 98641A used with DIO compatible computers performs functions similar to the following in-
terface card computer combinations:
HP 1000: 91780A (Includes hardware & software)
Series 500: 27122A
1. 7 WARRANTY
Hardware Warranty:
HP 98641A warranty is a standard HP warranty code 3A, 90 day return to HP. If HP 98641A is pur-
chased with a host computer system (factory integrated or coordinated shipment), the host computers
system's warranty coverage will supercede HP 98641A warranty. Consult the host computer system's
support plan.
Warranty billings for failed HP 98641As should be sent to Roseville Networks Division (division 52).
If on-site warranty repair is authorized under a host system warranty, the parts charge (HP 98641A
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NEP), and one travel zone charge may be billed to RND. CE labor time clearly associated with the
diagnosis and replacement of the failing interface card may be billed to RND. (This typically includes
running the verification program, removing and replacing the defective interface, and re-running the
verification program.) Additional travel charges, or additional CE labor time may be charged to the
host system's manufacturing division.
Software/Firmware Warranty:
Because HP 98641A contains firmware in ROM with code for the on-board microprocessor, the fol-
lowing firmware/software warranty will apply:
HP warrants that its software and firmware designated by HP for use with the microprocessor resident
HP 98641A interface card will execute its programming instructions when properly installed on that
interface card. HP does not warrant that the interface card, software, or firmware will be uninterrup-
ted or error free.
Refer to the Computer Groups Warranty and Installation Guidelines, and the Computer Products
Warranty and Installation Terms for current warranty information.
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~ __________________ 1- SUPPORT STRATEGY
~[KJ
2.1 SITE PREPARATION REQUIREMENTS
There are no special site preparation requirements for HP 98641A RJE Interface card other than
those required for the host system. For optimal verification of operation, any required serial devices
should be in place at installation time.
2.2 INST AllA TION
Installation of HP 9 8641A RJE Interface card will consist of the following steps:
Installing the interface card in the host computer or I/O extender.
Installing the card edge test connector or the DTE cable and cable-end test connector.
Powering up the system.
Executing RJE emulation software. The RJE utility program will query the HP 98641A for self-
test status and report findings to the user.
Disconnecting the test hood.
Connecting the HP supplied cable (5061-4215) to the DCE.
Refer to the HP 98641A RJE Interface Installation Manual (98641-90001) and the appropriate sys-
tem manual for specific installation and verification procedures. Installation charge (acceptable under
warranty if applicable) at introduction is $ 35. Consult the CSD Service Price Fiche for the current in-
stallation charges. Installation of HP 9 8641A does not include fabrication or pulling of cables or con-
nection to any non - HP peripheral.
If an HP 98641 A RJE Interface card is purchased with an HP computer system and integrated into
the system at the systems division, the systems division will absorb the initial cost. If HP 98641A is
purchased with an HP computer system and shipped directly to the customer on a coordinated ship-
ment, the installing CE should bill RND the established installation charge. Travel for installation may
not be charged to RND unless the HP 98641A interface card missed the coordinated shipment
delivery window and the CE must make an additional trip just to install the HP 98641A interface.
If an HP 98641A is purchased as a line item and added to an existing maintenance agreement, instal-
lation may be charged to the maintenance agreement. In any other instance, installation is the cus-
tomer's responsibility. Any time installation is not included, a customer may purchase installation ser-
vices from CSD. In that case, Computer Support Division will determine an installation price.
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2.3 SUPPORT SERVICES
On -Site Service
If on -si te service of the host system is performed by an HP eE, a failing 98641 - 6 6501 in terf ace card
will be replaced by the CE with an exchange assembly 98641 - 69501. Service con tracts for the HP
98641A are available as $0 add-ons to an existing HP 9000 Series 200 system contract.
Bench Repair Service
If the host computer system is eligible for Field Repair Center Maintenance and a failing HP 986 41A
is detected, it will be replaced with an exchange assembly at the Field Repair Center.
CSD Exchange Program
Customers who perform their own maintenance may purchase exchange assemblies from HP via the
CSD Exchange Program.
2.4 REPAIR METHOD
The HP 98641A interface card is considered a Field Replaceable Unit (FRU). The standard repair
method for the HP 98641A will be board exchange. Failing assemblies may be exchanged for a new or
repaired and updated exchange assembly. Failed assemblies become the property of HP. The CE or
customer must isolate problems to the DIO assembly (98641-66501) to affect repair.
Due to the microprocessor based design of the HP 98641A interface card, OEMs and some end users
may desire to remove the HP supplied firmware EPROM and replace them with their own firmware.
HP WILL NOT provide on-site support services for the HP 98641A interface cards with the non-HP
firmware installed. Third party end users should contact their OEMs for on-site support of HP
98641A interface cards with non-HP firmware installed.
If an HP 98641A with non-HP firmware ROMs is suspected to be defective, an exchange assembly
(98641-69501) may be ordered from the local sales office via the Assembly Exchange Service
program. The customer must then remove the non-HP ROMs and return the suspect assembly to the
local sales office.
Component Level Repair
Component level repair of the HP 98641A is not supported by Hewlett-Packard. Customers who per-
form component level repair will invalidate warranty and render the assembly ineligible for exchange.
Cable Repair
The HP 98641 A cable (5061- 4215) is not a repairable item. Cables which fail during the warranty
period will be replaced by Hewlett-Packard. Out-of-warranty cables may be replaced by the cus-
tomer. Cables are available at epc.
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Self-test Capabilities
Self-test resides in EPROM on the HP 98641A. The test is initiated on system power up and upon card
reset and contains the following procedures: (1) CRC check on EPROM; (2) RAM address decoding and
data lines; (3) eTC verified for interrupt generation; stuck -at bits in time constant register, down
counter, and data lines; external trigger; and channel independence; (4) SIO tested for interrupt genera-
tion and addressability; (5) line drivers and receivers used by RJE are also tested provided a test con-
nee tor is installed.
Two test connectors are available. The 5061-4248 unbalanced test connector connects directly to the
frontplane of the card. The 1251-6625 connects to the remote end of the DTE cable (5061-4215)
supplied with the standard product.
Remote Support Capabilities
HP 98641A has no remote support capabilities.
MTTR
Repair is defined to be the following steps performed by the HP CE at the customers site:
Run the RJE emulation software.
If a self-test failure is indicated and the CE has isolated the problem to the I/O card (i.e,
there is no cable fault), power down the system and remove the failing HP 98641A and
replace it with an exchange assembly from the CE's support kit.
Power up the system and verify that self -test does pass and the problem has been
elimina ted.
The Mean Time To Repair is expected to be 1.0 hour(s) in all host systems.
2.5 DIAGNOSTIC DESCRIPTION
Self-Test
Self -test is initiated on the card at system power up or upon the driver accessing the card for the first
time, or upon card reset.
Self -test performs the tests outlined in "Self-test Capabilities". The card stores the results of self -test
and the test hood configuration (if any) in RAM on the card. These results consist of two bytes on the
card. One byte contains the self -test result:
0 = Card passed self-test
1 = ROM test failed
2 = CTC test failed
4 = SIO test failed
8 = Semaphore test failed
16 = RAM test failed
32 = External Loopback failed
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The second byte contains test connector detection information:
o = No test connector detected
1 = Card edge connector detected
2 = Cable end connector detected
Verification Program Description
There is no verification program per se. However, in order to retrieve the results of self -test, you must
run the RJE emulation software program. As part of the initialization process, this software will inter-
rogate the card for self -test status and report the following messages to the console:
Waiting for Connection
This message indicates that no test connector has been detected and that self-test passed. Without the
test connector, the card can pass self -test and still have a frontplane problem. In addition, if a test
connector was installed and this message was received, the card obviously has front plane problems
specific to the lines used for detecting the test connector.
Self-test passed. Card-edge test connector detected.
Self-test passed. Cable-end test connector detected.
Self-test failed; code n.
Self-test failed; code n. Card-edge test connector detected.
Self-test failed; code n. Cable-end test connector detected.
The failure code returned refers to the specific test being run at the time the failure was detected. The
installation manual for the card will decode this number for the user.
% Effectiveness of Diagnostics
With an externalloopback connector attached, the self-test verifies the functionality of the card to an
85% confidence level.
Adherence to Unified Diagnostic Strategy
This card meets all requirements of the Guidelines for low cost products as spelled out in the Unified
Diagnostic Strategy, January 19,1982.
HP -85 Service System use
Not Applicable.
2.6 PREVENTIVE MAINTENANCE
There is no Preventive Maintenance required with this product.
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2.7 SPECIAL TOOLS
The following test connectors are made available at epe:
5061-4248 Unbalanced connector for card-edge
1251-6625 Cable end connector
2.8 TECHNICAL SUPPORT CAPABILITIES
Customer Engineer/Customer Engineering Organization (CE/CEO)
The CE will have primary responsibility for support of the HP 98641A installed in any host system
supported by that CEo CEs should contact the Technical Support Engineer for the host line of com-
puter in the eE's area for technical support problems concerning the HP 98641A.
Technical Support Engineer/Organization (TSE/TSO)
The TSE is responsible for the technical backup and training of CEs on the HP 98641A when installed
in the host computer line the TSE supports. TSEs should contact the host division hardware support
organization or RND Technical Marketing for technical problems involving HP 98641As installed in
the host computers.
Systems Engineer/Systems Engineering Organization (SE/SEO)
The SE is responsible for supporting the operation of HP 98641As in the host computer system the SE
supports. The SE must understand the host system software in its interaction with the HP 98641A
and associated peripheral(s). The SE must be able to set up and demonstrate the operation of the HP
9 8641A in the host system. If the host systems SE's responsibilities include customer training, the SE
should understand enough about the HP 98641A internal operation and 010 backplane protocol to
explain the operation of the host system software in an appropriate level of customer training.
SEs should contact Colorado Networks Operation support organization for problems which have not
been isolated to the hardware or RND Technical Marketing for technical problems involving the HP
98641A.
Factory Support
The division manufacturing the host computer system will generally be the first division called for
factory support of the HP 98641A installed in the host computer system. Backup factory support for
the HP 98641A installed in all host systems will be RND Technical Marketing. If support questions
are beyond the capabilities of the host division support personnel, or if support questions are strictly
confined to the HP 98641A interface card, the host computer division may establish direct com-
munication between the RND support engineer and the TSE or SE involved. RND will issue support
plan changes and service notes pertaining to the HP 98641A interface card.
Which Factory to Can for Support
The following information is included to aid field support personnel in deciding who to call for sup-
port on the HP 98641A. The division support engineer will review the problem and involve the other
division(s) if appropriate.
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Call RND if the problem is:
From the card outward to the device.
Call the subsystem division (CNO) if the problem is:
Su bsystem related in general.
Software related.
Call the host systems division (FSD) if the problem is:
Involving systems configuration.
From the card inward to the computer.
Generally not well defined.
2.9 CUSTOMER COOPERA TIVE SUPPORT PROGRAM
There is no Customer Cooperative Support Program specifically associated with the HP 98641A.
Customer self -support plans (if any) for the host computer will apply. It is recommended that cus-
tomers who wish to do their own support make use of the Assembly Exchange Program to obtain ex-
change assemblies for failed HP 98641 As.
The self-support customer will require the HP 98641A RJE Interface Hardware Reference Manual.
All system diagnostic/verification/exerciser programs and card resident self-tests that are available to
the HP CE are also supplied to the customer. Service diagrams, schematics, and theory of operation
beyond what is included in the manual (98641-90001) are not available.
2.10 DEALER REPAIR PROGRAM
No dealer repair program is available for the HP 98641A.
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1-
~------------------~~
SUPPORT MATERIALS
3. 1 SPECIAL MA TERIAlS CONSIDERA TIONS
CSDs exchange program will be used for the HP 98641A interface card. The other FRUs (non-
exchange assemblies) will be available from CPC.
Estimated cost of all support materials is as follows:
Replacement card 340 (estimated NEP)
Replacement cable 75 (list)
Test hood - card 20 (list)
Test hood - cable 20 (list)
The HP 98641A contains static sensitive components and must be packaged and handled in accordance
with approved static sensitive handling procedures. The exchange assembly will be enclosed in an
anti -static bag and placed in a CSD approved carton by CSD/CSE prior to shipment to field offices or
customers. Field offices and customers should package return assemblies in accordance with es-
tablished CSD procedures and the directions included in the Installation and Service Manual,
98641-90001.
3.2 PARTS
3.2. 1 Exchange Assemblies
The HP 98641A interface card (98641-69501) may be replaced with the equivalent exchange assemb-
ly. An exchange assembly consists of a new or repaired and updated 98641-66501 interface card and
protective packaging.
Exchange Assembly part number: 98641-69501
New Assembly part number: 98641-66501
Description: RJE Interface
Estimated AFR: 1.8% Failure/card-year
Net Exchange Price (NEP): $ 340
Each Service Responsible Office (SRO) should order one 98641-69501 exchange assembly when the
first HP 98641A is ordered for delivery in the SRO's service area. Subsequent exchange assemblies for
FSI in the office should be ordered based on failure rate, installed base, and local/CSD/CSE guidelines.
The NEP shown here is the expected NEP at product release. Consult the Hewlett-Packard Parts Price
List for the current NEP.
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3.2.2 Field -Replaceable Component Parts
The following Field Replacements are viable for this product:
98641-66501 Card (contains EPROM)
5061-4215 DTE cable
3.2.3 Non -Exchange Assemblies
In addition to the above exchange assembly, the following non-exchange assemblies exist for this
product:
Part Number Description Qty
==================================================
5061-4215 DTE Cable 1
98641-81001 EPROM 1
The above parts may be ordered from CPC or PCE, and Manuals may be ordered from CSO. Consult
the Parts Price List for current Prices.
3.3 SUPPORT PACKAGES
No support package is defined for the HP 98641A.
3.4 KIT PACKAGING
Not Applicable.
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1-
~------------------~~
TRAINING
4. 1 PRODUCT INTRODUCTION TRAINING
Introduction training for support of the HP 98641A is available in the form of the following
documents:
HP 98797A/B RJE Emulation Software Field Training Manual
HP 98797A/B RJE Emulation Software Support Plan
HP 98641 A Product Support Plan (this document)
HP 9 8641 A Installation Manual
RJE User's Guide (97077-90011)
4.1.1 Incumbent TSE Training
N/A
4.1.2 Incumbent CE Training
N/A
4.1 . 3 Training Unit/Customer Unit Shipping Plan
N/A
4.2 ON-GOING PRODUCT TRAINING
On -going training will consist of all materials referenced in this section. See below.
4.2.1 Pre-Study--General Neophyte CE Training
The following primer is available for pre-study:
4.2.2 100 Level--Neophyte CE Product Training
Not Provided.
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4.2.3 200 Level--CE Account Assignment Training
SE 238 - Introduction to Data Communications
This course is a collection of video tapes and workbooks including a separate module discussing RJE.
The course number is part number 30000-60030. This course is recommended for field engineers
who wish to gain an overview of the RJE application.
4.2.4 300 Level--CE Productivity Enhancement Training
Not Provided.
4.2.5 400 Level--SR. CE/TSE Training
Not Provided.
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DOCUMENTATION 111'~Hf'
5. 1 SERVICE DOCUMENT A TION
The HP 98641A RJE Interface Hardware Reference Manual will be supplied as part of the HP
98641A product. The reference manual contains installation procedures and technical specifications
to aid the user in connection to non-standard devices. To aid sophisticated users who wish to control
the HP 98641A directly, the reference section contains interface card programming information. The
programming information includes all information required to program the card for specific func-
tions. This manual also provides the user with theory of operation and schematic diagrams. All
manuals are available for purchase from Computer Supplies Organization (CSO) for individual pur-
chase by field offices or customers. These manuals will be available for inclusion in any host computer
CE or TSE subscription services that may be implemented by eSD or the host computer division.
The following IBM manuals are recommended for further details information on the structure and
implementation of IBM Job Entry protocols:
GA27-3004-2 General Information - Binary Synchronous Communications
5.2 USER DOCUMENT A TION
All manuals available to the field are available to customers. These may be purchased from eso.
5.3 DOCUMENTATION MATRIX
Manual Number Description Shipped with
==============================================================
98641-90001 RJE Interface Installation HP 98641A
97077-90010 RJE User's Guide (CNO) HP 98797A
HP 98798A
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