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                                                                              Doc. No.     DOC-00040624    REV.

                                         HTC Corporation                    Issued Date     2008/4/14
                                                                                                           A05
                                    .                                       Revised Date    2008/6/23
                       Doc. Title       Diamond Service Manual                 Page             1 of 109




                                                  Diamond
                                               Service Manual




                                                 HTC Proprietary
                                                 U




                                        Confidential Treatment Requested
                                                         Rev. A05



                                                 HTC Corporation
                                                     Engineering Mobility




            HTC CONFIDENTIAL
                                                                                               SM-TP001-0704
6/30/2008 2:31:32 PM
                                                                                                 Doc. No.      DOC-00040624    REV.

                                                HTC Corporation                                 Issued Date     2008/4/14
                                                                                                                               A05
                                            .                                                  Revised Date     2008/6/23
                       Doc. Title               Diamond Service Manual                             Page             2 of 109



            REVISION CONTROL TABLE

                       REV      DATE                             CONTENTS                               DEPT    REVISED       STAGE
                       AX01   2008/04/14   Fist Draft                                                   PSE     Steven Liu     CVT
                                           1. Modify product overview
                       A01     2008/5/9    2. Add RF spec                                               PSE     Steven Liu     MV
                                           3. Add pre-load process
                                           1. Modify the pre-load process in chapter 4
                                           2. Modify ESPL material P/N
                       A02    2008/5/29                                                                 PSE     Steven Liu     MP
                                           3.Modify the idle current specification in the page no. 71

                       A03     2008/6/9    Modify the pre-load process from page no. 53~56              PSE     Steven Liu     MP
                                           1. Modify the specification for G-sensor in the page no. 7
                       A04    2008/6/14                                                                 PSE     Steven Liu     MP
                                           2. Remove the matrix table in the pre-load process
                                           1. Modify the disassembly process in page no.23, 24
                                           and 30
                                           2. Modify the pre-load process from page no. 53~57
                       A05    2008/6/21                                                                 PSE     Steven Liu     MP
                                           3. Modify the SPL list in Chapter 9.1
                                           4. Modify main board current leakage test procedure in
                                           the chapter No.5




            HTC CONFIDENTIAL
                                                                                                                   SM-TP001-0704
6/30/2008 2:31:32 PM
                                                                                                                                    Doc. No.              DOC-00040624                 REV.

                                                           HTC Corporation                                                        Issued Date                2008/4/14
                                                                                                                                                                                       A05
                                                      .                                                                          Revised Date                2008/6/23
                       Doc. Title                          Diamond Service Manual                                                      Page                         3 of 109




                                                                            Table of Contents
            1. INTRODUCTION ....................................................................................................................................................................4

            1.1             PRODUCT FEATURES ..........................................................................................................................................5
            1.2             PRODUCT OVERVIEW ........................................................................................................................................12

            2. DEVICE DISASSEMBLING AND ASSEMBLING PROCEDURE ................................................................................18

            2.1             TOOLS LIST......................................................................................................................................................18
            2.2             DISASSEMBLING PROCEDURE............................................................................................................................18
            2.3             ASSEMBLING PROCEDURE ................................................................................................................................32

            3. ROM RE-FLASH PROCEDURE ........................................................................................................................................46

            3.1             ROM UPGRADE THRU RUU (RE-FLASH UPGRADE UTILITY) ................................................................................46
            3.2             ROM IMAGE UPGRADE THRU SD CARD ...............................................................................................................49

            4. DIAGNOSTIC PROGRAM ..................................................................................................................................................51

            4.1             LIST OF DIAGNOSTIC / WINCE TEST ITEMS ........................................................................................................52

            5. POWER MEASUREMENT TEST ......................................................................................................................................70

            5.1             MAIN BOARD LEAKAGE CURRENT TEST PROCEDURE ..........................................................................................70
            5.2             BATTERY RUNDOWN TEST PROCEDURE ..............................................................................................................74

            6. COSMETIC INSPECTION CRITERIA...............................................................................................................................79

            6.1             CLASSES DEFINITION OF INSPECTIVE AREA.........................................................................................................79
            6.2             DISPLAY INSPECTION ........................................................................................................................................80
            6.3             MAIN UNIT INSPECTION .....................................................................................................................................81

            7. GENERIC TROUBLESHOOTING .....................................................................................................................................82

            8. GENERIC LABELING PLAN..............................................................................................................................................87

            9. GENERIC SPARE PART LIST AND PHOTOS................................................................................................................96

            9.1             SPL FOR REPAIR..............................................................................................................................................96
            9.2             BOARD LEVEL 2.5 REPAIRS ............................................................................................................................102

            10.          RF ANTENNA SPECIFICATION .................................................................................................................................108




            HTC CONFIDENTIAL
                                                                                                                                                                    SM-TP001-0704
6/30/2008 2:31:32 PM
                                                                                                 Doc. No.      DOC-00040624        REV.

                                                 HTC Corporation                                Issued Date       2008/4/14
                                                                                                                                   A05
                                             .                                                 Revised Date       2008/6/23
                       Doc. Title                Diamond Service Manual                            Page                 4 of 109




            1. Introduction
                         This manual provides the technical information to support the service activities of Diamond.
                         This document contains highly confidential information, so any or all of this document should not be revealed to
                         any third party.
                              Chapter 1: Introduction-This Chapter is about Products features and basic Product
                                       function. After reading this chapter, you will know what feature the product has
                                       and basic hardware operation. Also you will know how to perform soft-rest and
                                       hard-rest in this chapter.
                              Chapter 2: Device Dissembling and Assembling Procedure- After reading this chapter,
                                        you will learn how to disassemble and assemble the product. Also, you will
                                        know what tools to use and the torque. Please follow the instruction to
                                        dissemble the unit to prevent from damaging the unit.
                              Chapter 3: ROM Re-flash Procedure- After reading this chapter, you will learn how to
                                        perform the ROM image re-flesh by using RUU and SD-Card. Also you can
                                        find the steps of enter the boot loader mode.
                              Chapter 4: DIAGNOSTIC PROGRAM- After reading this chapter, you will learn
                                            How to use the diagnostic program to perform unit function test
                                            How to test some functions in Windows Mobile mode (ex. WLAN,
                                            Bluetooth, and USB etc...)
                              Chapter 5: Power measurement test- After reading this chapter, you will learn how to use
                                        MB leakage test procedure and battery run-down test (Battery Capacity
                                        Measurement).
                              Chapter 6: Cosmetic Inspection Criteria- After reading this chapter you will learn the
                                        appearance quality inspection criteria, ex. Display, bezel, and housing etc...
                              Chapter 7: Generic Troubleshooting- After reading this chapter, you will learn how to do
                                       generic trouble-shooting.
                              Chapter 8: Generic Labeling Plan- In this chapter, you will find generic labels for
                                       reference, ex. Regulation label, and battery label etc...
                              Chapter 9: Generic Spare Part List and Photos- In this chapter, you will find Spar parts
                                       reference list and photos for repairing, including unit and Board level.
                              Chapter 10: RF Antenna Specification- Reference Spec for RF test.



            HTC CONFIDENTIAL
                                                                                                                        SM-TP001-0704
6/30/2008 2:31:32 PM
                                                                                            Doc. No.      DOC-00040624     REV.

                                                  HTC Corporation                         Issued Date      2008/4/14
                                                                                                                           A05
                                             .                                           Revised Date      2008/6/23
                       Doc. Title                 Diamond Service Manual                     Page              5 of 109



                         1.1 Product Features

            Platform                                                        HS
                                                                           DPA/UMTS
            ra Ult bar type PDA phone form factor
               slim                                                        0: 85
                                                                              824-849 MHz, 869-894 MHz (Band V)
              Mi
            crosoft Windows Mobile 6.1 professional                          900: 880-915 MHz, 925-960 MHz (Band VIII)
                                                                             19
                                                                           00:1850-1910MHz, 1930-1990MHz (Band II)
            Dimension                                                        21
                                                                           00:1920-1980MHz, 2110-2170MHz (Band I)
              10
            2 mm(L) x 51 mm(W) x 11.5 mm(T)                                  GSM/GPRS/EDGE Tri-band
            [W/ 900mAH battery]                                            0: 85
                                                                              824-849, 869-894MHz
                                                                           0: 90
                                                                              880-915, 925-960MHz
            Processor/Chipset                                                18
                                                                           00: 1710-1785, 1805-1880MHz
               Qu
            alcomm MSM 7201A, 528 MHz                                        19
                                                                           00: 1850-1910, 1930-1990MHz
                                                                            HS
                                                                           DPA / UMTS
            Memory                                                         3GPP Release 5 compliant
                       ROM: 256 MB (for programs and users' storage)       Up to 3.6/7.2Mbps peak rate
             NA
            ND: 4 GB                                                        HS
                                                                           UPA [Option, depends on carrier engagement]
                       RAM: 196 MB DDR RAM (include 64MB memory in         Category 5, 2Mbps
                       baseband)                                           Concurrent: DL up to 3.6Mbs and UL up to 2Mbps
                                                                             Glo
                                                                           bal roaming
            LCD Module                                                     ndAuto ba
                                                                              switching
                       2.8" VGA dots resolution                              Hand
                                                                           over and cell selection between
              64K
            -color TFT LCD with LED back light                             GSM/GPRS/EDGE and UMTS
              To
            uch Screen                                                       DTM
                                                                             SAIC (circuit switch only)
            HSDPA/WCDMA/EDGE/GPRS/GSM Function                                Equ
                                                                           alizer (HSDPA channels only)
                       Internal antenna                                      Audi
                                                                           o codec: AMR-NB, AMR-WB, EFR, FR, HR
             HS
            DPA/UMTS (2100/900 MHz for EU, Asia and                          SMS (MO, MT), concatenated SMS (640
            Softbank, 850/1900 for US, Latin America SKU3,                 characters)
            2100/850 for Telstra, Latin America SKU1&SKU2)                   Sup
                                                                           port MCC-MNC-UC-ID as stated in 3GPP TS
            and GSM/GPRS/EDGE Tri-band                                     25.401 R99, section 6, for both RIL and radio
            (900/1800/1900Mhz for EU, Asia, Softbank, E-Mobile,              Ge
                                                                           neric services:
            Telstra, Latin America SKU2 and 850/1800/1900 for                Call holding/waiting/forwarding
            US, Latin America SKU1&3)                                        Call barring


            HTC CONFIDENTIAL
                                                                                                               SM-TP001-0704
6/30/2008 2:31:32 PM
                                                                                                  Doc. No.   DOC-00040624        REV.

                                                      HTC Corporation                         Issued Date       2008/4/14
                                                                                                                                 A05
                                               .                                              Revised Date      2008/6/23
                       Doc. Title                    Diamond Service Manual                          Page             6 of 109


                       CLI (Calling Line Identity)                               static
              Di
            splay own number                                                     condition)
              N
            etwork selection                                                       Warm
                                                                                 start: 60 seconds, typical TTFF (open sky &
                       Cell broadcast                                            static condition)
                       Multi-party conference call                               rt: Cold sta
                                                                                     75 seconds, typical TTFF (open sky &
              Sp
            ool icon                                                             static condition)
              Ph
            ase 2+ unstructured supplementary service data                         Update rate: once/1sec (default)
              N
            etwork Lock                                                            GPS Accuracy
             CP
            HS (partial support)                                                    Po
                                                                                 sition: < 15 meters, 95% typical
                                                                                    Velo
                                                                                 city: 0.05 meter/sec steady state
                       EGPRS Functionality                                       A-GPS (Qualcomm Based solution)
                       EGPRS class B                                               Sup
                                                                                 port UE-Based & UE-Assisted A-GPS
                       Multi-slot standard class 10                                OMA SUPL v1.0 compliance (v2.0 if available)
                       PBCCH                                                       SUPL-RRLP
              Lin
            k Adaptation and Incremental Redundancy                                SUPL-RRC (optional) (TBD)
                       USIM/SIM                                                    WAP push initiated SUPL
                       1.8/3V of UICC                                              Standard 3GPP A-GPS compliance
                       USIM Application at least according to 3GPP TS              3GPP TS 44.031 (RRLP 5.12)
            31.102                                                                 3GPP TS 25.305 (GSM & UMTS)
                       SIM Application Tool Kit release 96 complete, 98            JS
                                                                                 R 179 (Location API) support
            class 3, and 99 partial                                                Perfo
                                                                                 rmance requirement
               Ove
            r the Air (OTA) programming                                            TTFF
                                                                                 (95% successful rate): < 20 seconds
             F
            DN                                                                     2
                                                                                 D Location Error (95% successful rate): < 100 m
                       ADN                                                          Sen
                                                                                 sitivity requirement
              Se
            curity Pin 1 & 2 control                                               GPS for one satellite: up to -142dBm
                       EAP-SIM                                                     GPS for remaining satellite: up to -147dBm
            Standalone GPS (Qualcomm based solution)                               3GPP TS 25.171 compliance (Requirement for
                       Internal GPS antenna                                      support of Assisted Global Positioning System)
               Sen
            sitivity : better than -150dBm for outdoor                             3GPP 34.171 (Terminal conformance
            usage                                                                specification,
              Sup
            port NMEA 0183 version 3.0 or above                                  Assisted Global Positioning System)
              Dynami
            cally allocate para                      llel channel GPS receiver     3GPP TS 34.108 (Common test environments for
               Acqui
            sition time                                                          User Equipment conformance testing)
                       Hot start: 8 seconds, typical TTFF (open sky &            Motion G-sensor


            HTC CONFIDENTIAL
                                                                                                                     SM-TP001-0704
6/30/2008 2:31:32 PM
                                                                                                Doc. No.       DOC-00040624    REV.

                                                      HTC Corporation                         Issued Date       2008/4/14
                                                                                                                               A05
                                                  .                                           Revised Date      2008/6/23
                       Doc. Title                     Diamond Service Manual                         Page           7 of 109


                       Tri-Axis Accelerometer                                  uplex d
                                                                                 Full
                       Resolution: 1.22 milli-g                                  Audi
                                                                               o sampling rate
               Auto po
            rtrait / landscape mode change when                                  Recording (uplink): 8-bits or 16-bits with 8KHz,
            device                                                             11KHz, 22KHz, 44KHz
            orientation change                                                 ck Playba
                                                                                  (downlink): 16-bits with 44KHz
            FM Radio                                                             AMR-NB/AMRWB/
               Tu
            ring range: 87.5Mhz ~ 108Mhz                                       AAC/AAC+/eAAC+/WAV/WMA/MP3 codec
              Frequ
            ency space: 100Khz                                                   Audi
                                                                               o Path Routing
            to Au
               channel search                                                    Blueto
                                                                               oth
            Digital Camera                                                       Receiver
              Main c
            amera: (manufacture option)                                          Speaker
              3 me
            ga-pixel camera auto focus                                           Head
                                                                               set
              2n
            d camera: (manufacture option)                                     Connectivity & Interface
                       Color CMOS VGA camera                                     Blueto
                                                                               oth
            Keyboard/Button/Switch                                               Compliant with v2.0 with EDR
              Po
            wer button (Wake up key)                                             Cl
                                                                               ass 2 transmit power
                       Short Press: system on/off                                Sup
                                                                               ported profiles:
            ngLo
               Press: power on/off                                               GA
                                                                               P (generic access profile)
              HT
            C navigator include                                                   SPP (s
                                                                               erial port profile)
              5
            -way navigator pad                                                   OPP (o
                                                                               bject push profile)
                       Home                                                      GOEP (generic object exchange profile)
              B
            ack / Clear                                                           Ac
                                                                               tiveSync-Over-Bluetooth
            d /Sen
                hands-free                                                       HSP (headset profile)
            - Lon during the call: handsfree on/off
            g press                                                              HF
                                                                               P (handsfree profile)
                       End                                                      A2
                                                                               DP (Advanced Audio Distribution profile)
              Volum
            e Up/Down button                                                     AVRCP (Audio/Video Remote control Profile)
                       Reset                                                     HI
                                                                               D (Human interface device profile)
            Notification                                                         SIM Ac
                                                                               cess Profile
                       Notification by sound, vibration, navigator LEDs or     ceServi
                                                                                 Discovery Application Profile
            status shown on the display                                          BPP (basic printing profile)
            Audio                                                                FTP (file transfer profile)
                       Built-in Microphone                                       PAN (personal area networking profile)
                       Receiver                                                  DUN (Dial-up profile)
            udLo
               speaker for Hands-Free supported                                  PBAP (Phone Book Access Profile)


            HTC CONFIDENTIAL
                                                                                                                    SM-TP001-0704
6/30/2008 2:31:32 PM
                                                                                              Doc. No.   DOC-00040624      REV.

                                                   HTC Corporation                        Issued Date      2008/4/14
                                                                                                                            A05
                                               .                                          Revised Date     2008/6/23
                       Doc. Title                  Diamond Service Manual                      Page            8 of 109


                       Co-exist with WiFi                                   k time: 1.3 ~ 5.2 hours for UMTS
                                                                               Tal
            Fi Wi
               [manufacture option]                                           Vide
                                                                            o Telephony time: 77~109 minutes
                       IEEE 802.11b/g compliant                             byStand 219~329 hours for GSM
                                                                              time:
                       Internal WLAN antenna                                byStand 195 ~ 379 hours for UMTS
                                                                              time:
                       Data rate auto fallback for extended range           daptora
                                                                              AC
                       ELP mode                                               AC in
                                                                            put: 100 ~ 240V AC, 50/60 Hz
              Se
            curity 802.11i and AES                                            Th
                                                                            e device shall be able to detect the AC adapter
                       WPA2 authentication 



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