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HTC_Dream_Service_Manual_RevA04_ENG


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                                                     Doc. No.     DOC-00045020    REV.

                                                   Issued Date     2008/07/14
                   .
                           HTC Corporation                                        A04
                                                   Revised Date    2008/10/20

 Doc. Title             Dream Service Manual          Page             1 of 113




                                  Dream
                              Service Manual




                                 HTC Proprietary
                                UU




                       Confidential Treatment Requested
                                     Rev. A04


                                HTC Corporation

HTC CONFIDENTIAL
                                                                       Doc. No.     DOC-00045020       REV.

                                                                     Issued Date        2008/07/14
                      .
                                HTC Corporation                                                        A04
                                                                     Revised Date       2008/10/20

 Doc. Title               Dream Service Manual                             Page             2 of 113


                                         Engineering Mobility
REVISION CONTROL TABLE

         REV         DATE                 CONTENTS                  DEPT     REVISED       STAGE
        AX01       2008/7/14    First draft                         PSE      Aken_Kan        DVT
        AX02       2008/8/7     Second draft                        PSE      Aken_Kan        DVT
                                1. Update diagnostic program
                                2. Update power measurement
        AX03       2008/9/10    test                                PSE      Aken_Kan        PVT
                                3. Update spare part list

         A01       2008/9/12    A01 version release                 PSE      Aken_Kan        PVT
         A02       2008/9/19    Add 1.3 product service flowchart   PSE      Aken_Kan        PVT
                                1. Add one gasket in page 41
                                (LCM assembling procedure).
         A03       2008/10/8                                        PSE      Aken_Kan        MP
                                2. Add one gasket in SPL list
                                page 106.
         A04       2008/10/20   Update SPL list                     PSE      Aken_Kan        MP




HTC CONFIDENTIAL
                                                                                                                        Doc. No.              DOC-00045020                 REV.

                                                                                                                      Issued Date               2008/07/14
                                        .
                                                      HTC Corporation                                                                                                      A04
                                                                                                                     Revised Date               2008/10/20

   Doc. Title                                  Dream Service Manual                                                        Page                         3 of 113




1. INTRODUCTION ....................................................................................................................................................................4

    1.1. PRODUCT FEATURES ..........................................................................................................................................5
    1.2. PRODUCT OVERVIEW ..........................................................................................................................................9
    1.3. PRODUCT SERVICE FLOWCHART FOR DREAM .....................................................................................................17

2. DEVICE DISASSEMBLING AND ASSEMBLING PROCEDURE ................................................................................18

    2.1. TOOLS LIST ......................................................................................................................................................18
    2.2. DISASSEMBLING PROCEDURE............................................................................................................................18
    2.3. ASSEMBLING PROCEDURE ................................................................................................................................38

3. ROM RE-FLASH PROCEDURE ........................................................................................................................................63

    3.1. ROM IMAGE UPGRADE THRU SD CARD ...............................................................................................................63

4. DIAGNOSTIC PROGRAM ..................................................................................................................................................65

    4.1. LIST OF DIAGNOSTIC / ANDROID TEST ITEMS ......................................................................................................65

5. POWER MEASUREMENT TEST ......................................................................................................................................80

    5.1. MAIN BOARD LEAKAGE CURRENT TEST PROCEDURE ..........................................................................................80
    5.2. BATTERY TEST PROCEDURE .............................................................................................................................84

6. COSMETIC INSPECTION CRITERIA...............................................................................................................................86

    6.1. CLASSES DEFINITION OF INSPECTIVE AREA.........................................................................................................86
    6.2. MAIN UNIT INSPECTION .....................................................................................................................................87

7. GENERIC TROUBLESHOOTING .....................................................................................................................................90

8. GENERIC LABELING PLAN..............................................................................................................................................94

9. GENERIC SPARE PART LIST AND PHOTOS................................................................................................................98

    9.1. SPL FOR REPAIR..............................................................................................................................................98
    9.2. BOARD LEVEL 2.5 REPAIRS ............................................................................................................................109

10.     RF ANTENNA SPECIFICATION ................................................................................................................................. 112




HTC CONFIDENTIAL
                                                                              Doc. No.      DOC-00045020      REV.

                                                                            Issued Date      2008/07/14
                        .
                                  HTC Corporation                                                             A04
                                                                           Revised Date      2008/10/20

 Doc. Title                  Dream Service Manual                               Page               4 of 113




  1. Introduction
    This manual provides the technical information to support the service activities of this product.
    This document contains highly confidential information, so any or all of this document should not be revealed to
    any third party.
         Chapter 1: Introduction-This Chapter is about Products features and basic Product function. After
                    reading this chapter, you will know what feature the product has and basic hardware
                    operation. Also you will know how to perform soft-rest and hard-rest in this chapter.
         Chapter 2: Device Disassembling and Assembling Procedure- After reading this chapter, you will
                    learn how to disassemble and assemble the product. Also, you will know what tools to
                    use and the torque. Please follow the instruction to disassemble the unit to prevent
                    from damaging the unit.
         Chapter 3: ROM Re-flash Procedure- After reading this chapter, you will learn how to perform
                    the ROM image re-flesh by using RUU and SD-Card. Also you can find the steps of
                    enter the boot loader mode.
         Chapter 4: DIAGNOSTIC PROGRAM- After reading this chapter, you will learn
                         How to use the diagnostic program to perform unit function test
                         How to test some functions in Windows Mobile mode (ex. WLAN, Bluetooth, and
                         USB etc...)
         Chapter 5: Power measurement test- After reading this chapter, you will learn how to use leakage
                    test procedure and Battery test procedure.
         Chapter 6: Cosmetic Inspection Criteria- After reading this chapter you will learn the appearance
                    quality inspection criteria, ex. Display, bezel, and housing etc...
         Chapter 7: Generic Troubleshooting- After reading this chapter, you will learn how to do generic
                    trouble-shooting.
         Chapter 8: Generic Labeling Plan- In this chapter, you will find generic labels for reference, ex.
                    Regulation label, and battery label etc...
         Chapter 9: Generic Spare Part List and Photos- In this chapter, you will find Spar parts reference
                    list and photos for repairing, including unit and Board level.
         Chapter 10: RF Antenna Specification- Reference Spec for RF test.




HTC CONFIDENTIAL
                                                Doc. No.     DOC-00045020    REV.

                                              Issued Date     2008/07/14
                   .
                          HTC Corporation                                    A04
                                              Revised Date    2008/10/20

 Doc. Title            Dream Service Manual      Page             5 of 113



1.1. Product Features




HTC CONFIDENTIAL
                                                Doc. No.     DOC-00045020    REV.

                                              Issued Date     2008/07/14
                   .
                          HTC Corporation                                    A04
                                              Revised Date    2008/10/20

 Doc. Title            Dream Service Manual      Page             6 of 113




HTC CONFIDENTIAL
                                                Doc. No.     DOC-00045020    REV.

                                              Issued Date     2008/07/14
                   .
                          HTC Corporation                                    A04
                                              Revised Date    2008/10/20

 Doc. Title            Dream Service Manual      Page             7 of 113




HTC CONFIDENTIAL
                                                Doc. No.     DOC-00045020    REV.

                                              Issued Date     2008/07/14
                   .
                          HTC Corporation                                    A04
                                              Revised Date    2008/10/20

 Doc. Title            Dream Service Manual      Page             8 of 113




HTC CONFIDENTIAL
                                                Doc. No.     DOC-00045020    REV.

                                              Issued Date     2008/07/14
                   .
                          HTC Corporation                                    A04
                                              Revised Date    2008/10/20

 Doc. Title            Dream Service Manual      Page             9 of 113



1.2. Product overview




HTC CONFIDENTIAL
                                                Doc. No.     DOC-00045020    REV.

                                              Issued Date     2008/07/14
                   .
                          HTC Corporation                                    A04
                                              Revised Date    2008/10/20

 Doc. Title            Dream Service Manual      Page            10 of 113




HTC CONFIDENTIAL
                                                Doc. No.     DOC-00045020    REV.

                                              Issued Date     2008/07/14
                   .
                          HTC Corporation                                    A04
                                              Revised Date    2008/10/20

 Doc. Title            Dream Service Manual      Page            11 of 113




HTC CONFIDENTIAL
                                                Doc. No.     DOC-00045020    REV.

                                              Issued Date     2008/07/14
                   .
                          HTC Corporation                                    A04
                                              Revised Date    2008/10/20

 Doc. Title            Dream Service Manual      Page            12 of 113




HTC CONFIDENTIAL
                                                Doc. No.     DOC-00045020    REV.

                                              Issued Date     2008/07/14
                   .
                           HTC Corporation                                   A04
                                              Revised Date    2008/10/20

 Doc. Title            Dream Service Manual      Page            13 of 113


    Insert SIM & battery




HTC CONFIDENTIAL
                                                Doc. No.     DOC-00045020    REV.

                                              Issued Date     2008/07/14
                   .
                          HTC Corporation                                    A04
                                              Revised Date    2008/10/20

 Doc. Title            Dream Service Manual      Page            14 of 113


Insert SD card




Charge battery




HTC CONFIDENTIAL
                                                                       Doc. No.     DOC-00045020     REV.

                                                                     Issued Date     2008/07/14
                         .
                                HTC Corporation                                                      A04
                                                                     Revised Date    2008/10/20

  Doc. Title                 Dream Service Manual                        Page            15 of 113


When your device is turned off, charging is indicated by a solid amber light on the LED indicator.
When your device is turned on, charging is indicated by a solid amber light on the LED indicator as well as
a charging icon ( ) on status bar.
After the battery has been fully charged, the LED indicator becomes green and a full battery icon(    )
appears on status bar.


Home screen




HTC CONFIDENTIAL
                                                                           Doc. No.      DOC-00045020       REV.

                                                                          Issued Date      2008/07/14
                       .
                                  HTC Corporation                                                           A04
                                                                         Revised Date      2008/10/20

 Doc. Title                 Dream Service Manual                             Page               16 of 113


    To perform a soft reset
      Press Call + Menu + power button at the same time.




    To perform a hard reset
      Warning! Your device will be set back to factory default settings. Please ensure any additional installed
      programs and/or user data have been backed up before a hard reset is performed.
       1. Power off the device.
       2. Press and hold Home + Back Button then press Power Button.
       3. Press Call Button to double confirm hardware reset.




HTC CONFIDENTIAL
                                                Doc. No.     DOC-00045020    REV.

                                              Issued Date     2008/07/14
                   .
                          HTC Corporation                                    A04
                                              Revised Date    2008/10/20

 Doc. Title            Dream Service Manual      Page            17 of 113



1.3. Product service flowchart for Dream




HTC CONFIDENTIAL
                                                               Doc. No.     DOC-00045020    REV.

                                                              Issued Date    2008/07/14
                      .
                              HTC Corporation                                               A04
                                                             Revised Date    2008/10/20

  Doc. Title              Dream Service Manual                   Page           18 of 113




  2. Device Disassembling and Assembling Procedure

2.1. Tools list




2.2. Disassembling procedure

2.2.1 Key parts disassembling procedure

                  2   3   4   5    6   7         Tools needed for Assembling and Disassembling
                                                 the device:
                                                 1. Glove & Cleaning Tissue.
                                                 2. Tweezers.(Suggest to use plastic made)
                                                 3. Philip Screw Driver #0.
                                                 4. Philip Screw Driver type T6.
  1                                              5. Philip Screw Driver type T5.
                                                 6. Flat Plastic Stick.
                                                 7. ESD bracelet.




HTC CONFIDENTIAL
                                                              Doc. No.     DOC-00045020     REV.

                                                            Issued Date     2008/07/14
                   .
                          HTC Corporation                                                   A04
                                                            Revised Date    2008/10/20

 Doc. Title            Dream Service Manual                     Page            19 of 113




                                              Please wear the ESD Wrist Strap during the work
                                              and make sure the strap is firmly around your wrist.




                                              1. Slide out the device
                                              2. Remove the battery cover from device




                                              Remove the battery from device




HTC CONFIDENTIAL
                                                             Doc. No.       DOC-00045020    REV.

                                                           Issued Date       2008/07/14
                   .
                          HTC Corporation                                                   A04
                                                           Revised Date      2008/10/20

 Doc. Title            Dream Service Manual                    Page             20 of 113




                                              Unfasten 4 screws from housing as red mark.

                                              Philip Screw Driver type T5

                                              SCREW M1.6*3.5 P/N 72H02325-00M * 4

                                              Torque : 2.0+-0.1kgf-c 




                                              Unfasten 1 screw from housing as blue mark

                                              Philip Screw Driver type T6

                                              SCREW P1.6*4 P/N 72H01059-00M * 1

                                              Torque : 2.0+-0.1kgf-c 




HTC CONFIDENTIAL
                                                              Doc. No.     DOC-00045020     REV.

                                                            Issued Date     2008/07/14
                   .
                          HTC Corporation                                                   A04
                                                            Revised Date    2008/10/20

 Doc. Title            Dream Service Manual                     Page            21 of 113




                                              1. Use plastic stick into the gap and release the
                                                 hooks

                                              2. Separate the housing from device




                                              Separate the speaker from housing

                                              SPEAKER P/N 36H00693-00M * 1




HTC CONFIDENTIAL
                                                            Doc. No.     DOC-00045020    REV.

                                                          Issued Date     2008/07/14
                   .
                          HTC Corporation                                                A04
                                                          Revised Date    2008/10/20

 Doc. Title            Dream Service Manual                  Page            22 of 113




                                              1. Unplug UMTS coaxial cable and GPS coaxial
                                                 cable
                                              2. Unfasten 2 screws from UMTS board and GPS
                                                 board

                                              UMTS COAXILA CABLE(80mm)
                                              P/N 73H00284-00M

                                              GPS Coaxial Cable(22mm)
                                              P/N 73H00285-00M

                                              Philip Screw Driver #0
                                              SCREW T1.4*2.9
                                              SCREW P/N 72H02663-00M * 2
                                              Torque : 0.6+-0.1kgf-c 



                                              1. Remove GPS board from device

                                              2. Remove UMTS board from device




HTC CONFIDENTIAL
                                                             Doc. No.     DOC-00045020    REV.

                                                           Issued Date     2008/07/14
                   .
                          HTC Corporation                                                 A04
                                                           Revised Date    2008/10/20

 Doc. Title            Dream Service Manual                   Page            23 of 113




                                              1. Remove the tape and disconnect Qwerty key
                                              FPC
                                              2. Disconnect the daughter board FPC connector
                                              3. Unlock the camera connector




                                              Move the main board as the direction shows to
                                              disconnect the camera FPC




                                              Disconnect the hinge FPC and separate main board




HTC CONFIDENTIAL
                                                              Doc. No.     DOC-00045020       REV.

                                                            Issued Date     2008/07/14
                   .
                          HTC Corporation                                                     A04
                                                            Revised Date    2008/10/20

 Doc. Title            Dream Service Manual                     Page             24 of 113




                                              Unfasten the screw(s) as location indicated


                                              Philip Screw Driver #0




                                              SCREW T1.6*6

                                              P/N 72H02403-00M * 2

                                              Torque : 0.4+-0.1kgf-c 




                                              Use the plastic stick to release the UI Cover




HTC CONFIDENTIAL
                                                              Doc. No.     DOC-00045020     REV.

                                                            Issued Date     2008/07/14
                   .
                          HTC Corporation                                                   A04
                                                            Revised Date    2008/10/20

 Doc. Title            Dream Service Manual                     Page            25 of 113




                                              Through the gap to release the hooks




                                              Use 



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