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Doc. No. DOC-00045020 REV.

Issued Date 2008/07/14
.
HTC Corporation A04
Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 1 of 113

Dream
Service Manual

HTC Proprietary
UU

Confidential Treatment Requested
Rev. A04

HTC Corporation

HTC CONFIDENTIAL
Doc. No. DOC-00045020 REV.

Issued Date 2008/07/14
.
HTC Corporation A04
Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 2 of 113

Engineering Mobility
REVISION CONTROL TABLE

REV DATE CONTENTS DEPT REVISED STAGE
AX01 2008/7/14 First draft PSE Aken_Kan DVT
AX02 2008/8/7 Second draft PSE Aken_Kan DVT
1. Update diagnostic program
2. Update power measurement
AX03 2008/9/10 test PSE Aken_Kan PVT
3. Update spare part list

A01 2008/9/12 A01 version release PSE Aken_Kan PVT
A02 2008/9/19 Add 1.3 product service flowchart PSE Aken_Kan PVT
1. Add one gasket in page 41
(LCM assembling procedure).
A03 2008/10/8 PSE Aken_Kan MP
2. Add one gasket in SPL list
page 106.
A04 2008/10/20 Update SPL list PSE Aken_Kan MP

HTC CONFIDENTIAL
Doc. No. DOC-00045020 REV.

Issued Date 2008/07/14
.
HTC Corporation A04
Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 3 of 113

1. INTRODUCTION ....................................................................................................................................................................4

1.1. PRODUCT FEATURES ..........................................................................................................................................5
1.2. PRODUCT OVERVIEW ..........................................................................................................................................9
1.3. PRODUCT SERVICE FLOWCHART FOR DREAM .....................................................................................................17

2. DEVICE DISASSEMBLING AND ASSEMBLING PROCEDURE ................................................................................18

2.1. TOOLS LIST ......................................................................................................................................................18
2.2. DISASSEMBLING PROCEDURE............................................................................................................................18
2.3. ASSEMBLING PROCEDURE ................................................................................................................................38

3. ROM RE-FLASH PROCEDURE ........................................................................................................................................63

3.1. ROM IMAGE UPGRADE THRU SD CARD ...............................................................................................................63

4. DIAGNOSTIC PROGRAM ..................................................................................................................................................65

4.1. LIST OF DIAGNOSTIC / ANDROID TEST ITEMS ......................................................................................................65

5. POWER MEASUREMENT TEST ......................................................................................................................................80

5.1. MAIN BOARD LEAKAGE CURRENT TEST PROCEDURE ..........................................................................................80
5.2. BATTERY TEST PROCEDURE .............................................................................................................................84

6. COSMETIC INSPECTION CRITERIA...............................................................................................................................86

6.1. CLASSES DEFINITION OF INSPECTIVE AREA.........................................................................................................86
6.2. MAIN UNIT INSPECTION .....................................................................................................................................87

7. GENERIC TROUBLESHOOTING .....................................................................................................................................90

8. GENERIC LABELING PLAN..............................................................................................................................................94

9. GENERIC SPARE PART LIST AND PHOTOS................................................................................................................98

9.1. SPL FOR REPAIR..............................................................................................................................................98
9.2. BOARD LEVEL 2.5 REPAIRS ............................................................................................................................109

10. RF ANTENNA SPECIFICATION ................................................................................................................................. 112

HTC CONFIDENTIAL
Doc. No. DOC-00045020 REV.

Issued Date 2008/07/14
.
HTC Corporation A04
Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 4 of 113

1. Introduction
This manual provides the technical information to support the service activities of this product.
This document contains highly confidential information, so any or all of this document should not be revealed to
any third party.
Chapter 1: Introduction-This Chapter is about Products features and basic Product function. After
reading this chapter, you will know what feature the product has and basic hardware
operation. Also you will know how to perform soft-rest and hard-rest in this chapter.
Chapter 2: Device Disassembling and Assembling Procedure- After reading this chapter, you will
learn how to disassemble and assemble the product. Also, you will know what tools to
use and the torque. Please follow the instruction to disassemble the unit to prevent
from damaging the unit.
Chapter 3: ROM Re-flash Procedure- After reading this chapter, you will learn how to perform
the ROM image re-flesh by using RUU and SD-Card. Also you can find the steps of
enter the boot loader mode.
Chapter 4: DIAGNOSTIC PROGRAM- After reading this chapter, you will learn
How to use the diagnostic program to perform unit function test
How to test some functions in Windows Mobile mode (ex. WLAN, Bluetooth, and
USB etc...)
Chapter 5: Power measurement test- After reading this chapter, you will learn how to use leakage
test procedure and Battery test procedure.
Chapter 6: Cosmetic Inspection Criteria- After reading this chapter you will learn the appearance
quality inspection criteria, ex. Display, bezel, and housing etc...
Chapter 7: Generic Troubleshooting- After reading this chapter, you will learn how to do generic
trouble-shooting.
Chapter 8: Generic Labeling Plan- In this chapter, you will find generic labels for reference, ex.
Regulation label, and battery label etc...
Chapter 9: Generic Spare Part List and Photos- In this chapter, you will find Spar parts reference
list and photos for repairing, including unit and Board level.
Chapter 10: RF Antenna Specification- Reference Spec for RF test.

HTC CONFIDENTIAL
Doc. No. DOC-00045020 REV.

Issued Date 2008/07/14
.
HTC Corporation A04
Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 5 of 113

1.1. Product Features

HTC CONFIDENTIAL
Doc. No. DOC-00045020 REV.

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Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 6 of 113

HTC CONFIDENTIAL
Doc. No. DOC-00045020 REV.

Issued Date 2008/07/14
.
HTC Corporation A04
Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 7 of 113

HTC CONFIDENTIAL
Doc. No. DOC-00045020 REV.

Issued Date 2008/07/14
.
HTC Corporation A04
Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 8 of 113

HTC CONFIDENTIAL
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Issued Date 2008/07/14
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HTC Corporation A04
Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 9 of 113

1.2. Product overview

HTC CONFIDENTIAL
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Revised Date 2008/10/20

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HTC CONFIDENTIAL
Doc. No. DOC-00045020 REV.

Issued Date 2008/07/14
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HTC Corporation A04
Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 11 of 113

HTC CONFIDENTIAL
Doc. No. DOC-00045020 REV.

Issued Date 2008/07/14
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Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 12 of 113

HTC CONFIDENTIAL
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Issued Date 2008/07/14
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Doc. Title Dream Service Manual Page 13 of 113

Insert SIM & battery

HTC CONFIDENTIAL
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Insert SD card

Charge battery

HTC CONFIDENTIAL
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Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 15 of 113

When your device is turned off, charging is indicated by a solid amber light on the LED indicator.
When your device is turned on, charging is indicated by a solid amber light on the LED indicator as well as
a charging icon ( ) on status bar.
After the battery has been fully charged, the LED indicator becomes green and a full battery icon( )
appears on status bar.

Home screen

HTC CONFIDENTIAL
Doc. No. DOC-00045020 REV.

Issued Date 2008/07/14
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HTC Corporation A04
Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 16 of 113

To perform a soft reset
Press Call + Menu + power button at the same time.

To perform a hard reset
Warning! Your device will be set back to factory default settings. Please ensure any additional installed
programs and/or user data have been backed up before a hard reset is performed.
1. Power off the device.
2. Press and hold Home + Back Button then press Power Button.
3. Press Call Button to double confirm hardware reset.

HTC CONFIDENTIAL
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Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 17 of 113

1.3. Product service flowchart for Dream

HTC CONFIDENTIAL
Doc. No. DOC-00045020 REV.

Issued Date 2008/07/14
.
HTC Corporation A04
Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 18 of 113

2. Device Disassembling and Assembling Procedure

2.1. Tools list

2.2. Disassembling procedure

2.2.1 Key parts disassembling procedure

2 3 4 5 6 7 Tools needed for Assembling and Disassembling
the device:
1. Glove & Cleaning Tissue.
2. Tweezers.(Suggest to use plastic made)
3. Philip Screw Driver #0.
4. Philip Screw Driver type T6.
1 5. Philip Screw Driver type T5.
6. Flat Plastic Stick.
7. ESD bracelet.

HTC CONFIDENTIAL
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Issued Date 2008/07/14
.
HTC Corporation A04
Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 19 of 113

Please wear the ESD Wrist Strap during the work
and make sure the strap is firmly around your wrist.

1. Slide out the device
2. Remove the battery cover from device

Remove the battery from device

HTC CONFIDENTIAL
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Issued Date 2008/07/14
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HTC Corporation A04
Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 20 of 113

Unfasten 4 screws from housing as red mark.

Philip Screw Driver type T5

SCREW M1.6*3.5 P/N 72H02325-00M * 4

Torque : 2.0+-0.1kgf-c

Unfasten 1 screw from housing as blue mark

Philip Screw Driver type T6

SCREW P1.6*4 P/N 72H01059-00M * 1

Torque : 2.0+-0.1kgf-c

HTC CONFIDENTIAL
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Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 21 of 113

1. Use plastic stick into the gap and release the
hooks

2. Separate the housing from device

Separate the speaker from housing

SPEAKER P/N 36H00693-00M * 1

HTC CONFIDENTIAL
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Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 22 of 113

1. Unplug UMTS coaxial cable and GPS coaxial
cable
2. Unfasten 2 screws from UMTS board and GPS
board

UMTS COAXILA CABLE(80mm)
P/N 73H00284-00M

GPS Coaxial Cable(22mm)
P/N 73H00285-00M

Philip Screw Driver #0
SCREW T1.4*2.9
SCREW P/N 72H02663-00M * 2
Torque : 0.6+-0.1kgf-c

1. Remove GPS board from device

2. Remove UMTS board from device

HTC CONFIDENTIAL
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Issued Date 2008/07/14
.
HTC Corporation A04
Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 23 of 113

1. Remove the tape and disconnect Qwerty key
FPC
2. Disconnect the daughter board FPC connector
3. Unlock the camera connector

Move the main board as the direction shows to
disconnect the camera FPC

Disconnect the hinge FPC and separate main board

HTC CONFIDENTIAL
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Issued Date 2008/07/14
.
HTC Corporation A04
Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 24 of 113

Unfasten the screw(s) as location indicated

Philip Screw Driver #0

SCREW T1.6*6

P/N 72H02403-00M * 2

Torque : 0.4+-0.1kgf-c

Use the plastic stick to release the UI Cover

HTC CONFIDENTIAL
Doc. No. DOC-00045020 REV.

Issued Date 2008/07/14
.
HTC Corporation A04
Revised Date 2008/10/20

Doc. Title Dream Service Manual Page 25 of 113

Through the gap to release the hooks

Use

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