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Doc. No. DOC-00030262 REV.
High Tech Computer, Corp. Issued Date 2008/02/01
A02
. Revised Date
Doc. Title Kaiser Service Manual Page 1 of 94
Kaiser
Service Manual
HTC Proprietary
U
Confidential Treatment Requested
Rev. A02
HTC Corp.
Engineering Mobility
HTC CONFIDENTIAL
SM-TP001-0704
Doc. No. DOC-00030262 REV.
High Tech Computer, Corp. Issued Date 2008/02/01
A02
. Revised Date
Doc. Title Kaiser Service Manual Page 2 of 94
REVISION CONTROL TABLE
REV DATE CONTENTS DEPT REVISED STAGE
AX01 2007/06/07 Fist Draft PSE Justin_Hsu CVT
1. Modify product overview
A01 2007/08/31 2. include warranty and LDI label to label plan PSE Justin_Hsu MV
3. Add RF spec
1. Add 2.3 Assembly Tips
2. Correct Screw P/N to 72H02293-00M in 9.1
A02 2007/11/26 PSE Steven_Liu MV
SPL for repair
3. Add 5.1 Main board leakage current test procedure
1. Add repair notice for Qwerty keypad assembly
procedure in page 33
A03 2008/2/1 2. Add TOPPOLY LCD into assembly tips in page 38 PSE Steven_Liu MV
3. Modify SPL note and photo for adding
Refurbishment item
HTC CONFIDENTIAL
SM-TP001-0704
Doc. No. DOC-00030262 REV.
High Tech Computer, Corp. Issued Date 2008/02/01
A02
. Revised Date
Doc. Title Kaiser Service Manual Page 3 of 94
Table of Contents
1. INTRODUCTION ....................................................................................................................................................................4
1.1 PRODUCT FEATURES .......................................................................................................................................................5
1.2 PRODUCT OVERVIEW .....................................................................................................................................................11
2. DEVICE DISASSEMBLING AND ASSEMBLING PROCEDURE ................................................................................18
2.1 DISASSEMBLING PROCEDURE ........................................................................................................................................18
2.2 ASSEMBLING PROCEDURE .............................................................................................................................................27
2.3 ASSEMBLY TIPS ..............................................................................................................................................................38
3. ROM RE-FLASH PROCEDURE ........................................................................................................................................40
3.1 ROM UPGRADE THRU RUU (RE-FLASH UPGRADE UTILITY) ........................................................................................40
3.2 ROM IMAGE UPGRADE THRU SD CARD..........................................................................................................................43
4. DIAGNOSTIC PROGRAM ..................................................................................................................................................45
4.1 LIST OF DIAGNOSTIC / WINCE TEST ITEMS ..................................................................................................................45
5. POWER MEASUREMENT TEST ......................................................................................................................................55
5.1 MAIN BOARD LEAKAGE CURRENT TEST PROCEDURE ...................................................................................................55
5.2 BATTERY RUNDOWN TEST PROCEDURE .........................................................................................................................59
6. COSMETIC INSPECTION CRITERIA...............................................................................................................................64
6.1 CLASSES DEFINITION OF INSPECTIVE AREA ...................................................................................................................64
6.2 DISPLAY INSPECTION .....................................................................................................................................................65
6.3 MAIN UNIT INSPECTION ..................................................................................................................................................65
7. GENERIC TROUBLESHOOTING .....................................................................................................................................66
8. GENERIC LABELING PLAN..............................................................................................................................................71
9. GENERIC SPARE PART LIST AND PHOTOS................................................................................................................82
9.1 SPL FOR REPAIR ...........................................................................................................................................................82
9.2 BOARD LEVEL 2.5 REPAIRS ...........................................................................................................................................88
10. RF ANTENNA SPECIFICATION ...................................................................................................................................93
10.1 EU ANTENNA .................................................................................................................................................................93
10.2 US ANTENNA .................................................................................................................................................................94
HTC CONFIDENTIAL
SM-TP001-0704
Doc. No. DOC-00030262 REV.
High Tech Computer, Corp. Issued Date 2008/02/01
A02
. Revised Date
Doc. Title Kaiser Service Manual Page 4 of 94
1. Introduction
This manual provides the technical information to support the service activities of Kaiser.
This document contains highly confidential information, so any or all of this document should not be revealed to
any third party.
Chapter 1: Introduction-This Chapter is about Products features and basic Product function. After
reading this chapter, you will know what feature the product has and basic hardware
operation. Also you will know how to perform soft-rest and hard-rest in this chapter.
Chapter 2: Device Dissembling and Assembling Procedure- After reading this chapter, you will
learn how to disassemble and assemble the product. Also, you will know what tools to
use and the torque. Please follow the instruction to dissemble the unit to prevent from
damaging the unit.
Chapter 3: ROM Re-flash Procedure- After reading this chapter, you will learn how to perform
the ROM image re-flesh by using RUU and SD-Card. Also you can find the steps of
enter the boot loader mode.
Chapter 4: DIAGNOSTIC PROGRAM- After reading this chapter, you will learn
How to use the diagnostic program to perform unit function test
How to test some functions in Windows Mobile mode (ex. WLAN, Bluetooth, and
USB etc...)
Chapter 5: Power measurement test- After reading this chapter, you will learn how to use MB
leakage test procedure and battery run-down test (Battery Capacity Measurement).
Chapter 6: Cosmetic Inspection Criteria- After reading this chapter you will learn the appearance
quality inspection criteria, ex. Display, bezel, and housing etc...
Chapter 7: Generic Troubleshooting- After reading this chapter, you will learn how to do generic
trouble-shooting.
Chapter 8: Generic Labeling Plan- In this chapter, you will find generic labels for reference, ex.
Regulation label, and battery label etc...
Chapter 9: Generic Spare Part List and Photos- In this chapter, you will find Spar parts reference
list and photos for repairing, including unit and Board level.
Chapter 10: RF Antenna Specification- Reference Spec for RF test.
HTC CONFIDENTIAL
SM-TP001-0704
Doc. No. DOC-00030262 REV.
High Tech Computer, Corp. Issued Date 2008/02/01
A02
. Revised Date
Doc. Title Kaiser Service Manual Page 5 of 94
1.1 Product Features
Platform 800/1700/2100Mhz for Japan) and
PDA form factor integrated dual modes GSM/GPRS/EDGE quad band
WCDMA/HSDPA and quad-band GSM/EDGE, (850/900/1800/1900)
Bluetooth, WiFi, mega-pixel camera, and one HSDPA / UMTS
stop sliding QWERTY keyboard with 45 degree 3GPP Release 5 compliant
flip up display UE category 6, QPSK, 3.6Mbps peak rate
Microsoft Windows 6 Professional Concurrent: DL up to 1.8Mbps and UL up
to 384Kbps
Dimension Global roaming
112 mm(L) x 59 mm(W) x 18.65 / 19.55mm Auto band switching
around antenna (T) Handover and cell selection between
190 g with battery pack GSM/EDGE and WCDMA
DTM
Processor/Chipset SAIC(Circuit-Switch only)
Qualcomm MSM 7200, 400Mhz Equalizer (HSDPA channels only)
Audio codec: AMR, EFR, FR, HR
Memory SMS (MO, MT), concatenated SMS (640
ROM: 256 MB (for programs and users' characters)
storage) Supplement services:
RAM: 64 or 128 MB DDR RAM Call holding/waiting/forwarding
Call barring
LCD Module CLI (Calling Line Identity)
2.8" QVGA (or VGA[TBD]) dots resolution Display own number
65K-color TFT LCD with LED back light Network selection
Sensitive Touch Screen Cell broadcast
Multi-party conference call
WCDMA/HSDPA (available when Spool icon
ready)/GSM/EDGE Function Phase 2+ unstructured supplementary
Internal antenna service data
Dual-mode, HSDPA/UMTS (2100MHz for Network Lock
Europe, 850/1900/2100MHz for Cingular and CPHS (partial support)
HTC CONFIDENTIAL
SM-TP001-0704
Doc. No. DOC-00030262 REV.
High Tech Computer, Corp. Issued Date 2008/02/01
A02
. Revised Date
Doc. Title Kaiser Service Manual Page 6 of 94
EGPRS Functionality SUPL-RRLP
EGPRS class B SUPL-RRC (TBD) [QCT not supported]
Multi-slot class 10 SMS initiated SUPL (TBD] [QCT not
PBCCH supported]
Link Adaptation and Incremental WAP push over SUPL
Redundancy Standard 3GPP A-GPS compliance
USIM/SIM 3GPP TS 44.031 (RRLP 5.12)
1.8/3V of UICC 3GPP TS 25.305 (GSM & UMTS)
USIM Application at least according to JSR 179 (Location API) support
3GPP TS31.102 Emergency priority override existing A-GPS
SIM Application Tool Kit release 96 service
complete, 98 class 3, and 99 partial Performance requirement
Mega-SIM [MFG. Option] TTFF (95% successful rate): < 20 seconds
EAP-SIM 2D Location Error (95% successful rate): <
Over the Air (OTA) programming 100 m
FDN 3GPP TS 25.171 compliance
ADN (Requirement for support of Assisted
Security Pin 1 & 2 control Global Positioning System)
3GPP 34.171 (Terminal conformance
Standalone GPS / A-GPS specification, Assisted Global Positioning
Standalone GPS System)
Internal GPS antenna 3GPP TS 34.108 (Common test
Support both standalone & assisted modes environments for User Equipment
Sensitivity : better than -150dBm for indoor & conformance testing)
outdoor Fallback to Standalone mode when no network
Support NMEA 0183 version 3.0 or above connection
Dynamically allocated parallel channel GPS Performance requirement (Standalone mode)
receiver [China Mobile Requirement]
Update rate: once/1sec (default) 8 parallel channel GPS receiver [QCT
A-GPS limitation]
E911 Location Information (for device shipped Data update frequency: > 1Khz
to US) Sensitivity requirement
Support UE-Based & UE-Assisted A-GPS GPS for one satellite: up to -142dBm
OMA SUPL v1.0 compliance (v2.0 if available) GPS for remaining satellite: up to
HTC CONFIDENTIAL
SM-TP001-0704
Doc. No. DOC-00030262 REV.
High Tech Computer, Corp. Issued Date 2008/02/01
A02
. Revised Date
Doc. Title Kaiser Service Manual Page 7 of 94
-147dBm Reset
Camera (manufacture option) Notification
Main camera: One bi-color LED for UMTS/GSM standby,
3M Color CMOS with AF UMTS/GSM message, UMTS/GSM network
2nd camera: [MFG. Option] status, notification, and charging status
color CMOS VGA camera Tri-color respective (blue, amber, and green)
LEDs for bluetooth/ GPS/ WiFi notification
Keyboard/Button/Switch Vibration for notification
Power button (Upper Side) Notification by sound and message on the
Short Press: system on/off display
Long Press: Turn off power totally
Start Button Audio
OK button Built-in Microphone
One navigation pad (5-way) Receiver
Key orientation shall be adjusted after Loud speaker for Hands-Free supported
view changed Full duplex
Send/Hands-free button Audio sampling rate
Long Press during the call: Hands-free 16-bits with 8KHz, 11KHz, 22KHz,
On/Off 44.1KHz
End button AMR/AAC/WAV/WMA/MP3 codec
Jog Wheel (including 2 portions) Audio Path Routing for VoIP over WLAN
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