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HTC_Love_Service_Manual_ENG


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                                                            Doc. No.      DOC-000      REV.
                     
                                                          Issued Date    2007/02/01
                   . High Tech Computer, Corp.
                                                                                       A02
                                                          Revised Date
 Doc. Title           Love Service Manual                    Page            1 of 66




                                        Love
                           Service Manual

                              U   HTC Proprietary

                   Confidential Treatment Requested



                                       Rev. A02

                                     Feb.,1,2007



                                     HTC Corp.
                                   Engineering Mobility




HTC CONFIDENTIAL
                                                                  Doc. No.        DOC-000          REV.
                             
                                                                 Issued Date     2007/02/01
                           . High Tech Computer, Corp.
                                                                                                   A02
                                                                Revised Date
 Doc. Title                    Love Service Manual                  Page             2 of 66




Revision Control Table
    Rev         Date              Contents             Dept   Revised          App Dept     Stage
   AX01       2006/11/16    Fist Draft                 PSE    Edwin Chen                      PVT
                            Add voltage and
    A01       2006/11/30                               PSE    Edwin Chen                      MV
                            current setting for P.49
    A02       2007/02/01    Update ch.8                PSE    Edwin Chen




HTC CONFIDENTIAL
                                                       Doc. No.      DOC-000      REV.
                         
                                                     Issued Date    2007/02/01
                       . High Tech Computer, Corp.
                                                                                  A02
                                                     Revised Date
    Doc. Title              Love Service Manual         Page            3 of 66



Table of Contents


1     Introduction
2     Product Configuration
3     Labeling Plan
4     Unit Refurbishment Inspection Criteria
5     Product Overview
6     Unit Assembly/Disassembly Procedure
7     Function Test Procedure
8     OS upgrade procedure
9     Board Level 2.5 Inspection
10    Generic Troubleshooting
11 Photo for 80H & 99H Spare Part
12 RF Antenna Specification




HTC CONFIDENTIAL
                                                                        Doc. No.       DOC-000       REV.
                             
                                                                      Issued Date     2007/02/01
                           . High Tech Computer, Corp.
                                                                                                     A02
                                                                      Revised Date
 Doc. Title                   Love Service Manual                         Page             4 of 66



1. Introduction
      This manual provides the technical information to support the service activities of Love
      This document contains highly confidential information, so any or all of this document should not be
      revealed to any third party.



2. Product Features
  Platform
  -    Slim Music PDA Phone.
  -    Microsoft Windows Mobile 5 Pocket PC Phone Edition.
  Processor/Chipset
  -    TI OMAP 850, 200 MHz.
  Memory
  -    ROM: 128MB.
  -    RAM: 64MB.
  LCD Module
  -    2.8" 240 x 320 color TFT LCD.
  -    LED backlight.
  -    Sensitive Touch Screen.
  GSM/ EDGE Functional
  -    Internal antenna.
  -    GSM Quad-band: 850/900/1800/1900 MHz.
  -    E-GPRS: class B, Multi-slot standard class 10.
  FM Radio
  -    Tuning range: 87.5 MHz ~ 108.5 MHz.
  Wireless LAN
  -    WI-FI 802.11b/g.
  Device-to-Device Connectivity
  -    Bluetooth 2.0.
  Digital Camera
  -    2 mega-pixel CMOS image sensor.
  Power
  -    Battery.



HTC CONFIDENTIAL
                                                                     Doc. No.        DOC-000      REV.
                         
                                                                    Issued Date     2007/02/01
                       . High Tech Computer, Corp.
                                                                                                  A02
                                                                   Revised Date
 Doc. Title                 Love Service Manual                        Page             5 of 66


  -   Removable and chargeable battery, 1,250mAh.
  -   AC adaptor.
  -   AC input: 100 ~ 240V AC, 50/60 Hz.
  Keyboard/Button/Switch
  -   Power Button.
  -   Volume up & down Button.
  -   Voice dialer /Voice recorder Button.
  -   Camera captures Button.
  -   2 Soft-key Buttons.
  -   Send/Hands-free Button.
  -   End Button.
  -   Start Button.
  -   OK Button.
  -   Track wheel.
  -   Reset Switch.
  Notification
  -   One bi-color LED for GSM network status, notification, and charging status.
  -   One Bi-color LEDs (Blue & Green) and One Orange-colored LED on in the second lens for WI-FI
      (Green), Bluetooth (Blue), and GPS (Amble) status.
  -   Notification by LED, sound, message, and vibration.
  Audio
  - Microphone.
  - Receiver.
  - Loud speaker for Hands-free and GPS voice instruction support.
  Interface
  -   3V SIM Card slot.
  -   Micro-SD Card slot.
  -   HTC Ext-USB (11-pin, mini-USB & audio jack in one).
  -   External Antenna Connector.
  -   External GPS Antenna Connector.
  Stylus
  -   Lock type mechanism.




HTC CONFIDENTIAL
                                                                  Doc. No.      DOC-000      REV.
                             
                                                                Issued Date    2007/02/01
                           . High Tech Computer, Corp.
                                                                                             A02
                                                                Revised Date
 Doc. Title                   Love Service Manual                  Page            6 of 66


  Hanger
  Accessories
  -   Standard.
  -   AC adapter.
  -   USB Sync. Cable.
  -   Stereo wired headset with microphone and FM radio antenna support.
  -   Stylus.
  -   User manual, quick start guide & software CD.
  -   Option.
  -   Pouch.
  -   Mono Bluetooth headset.
  -   Stereo Bluetooth headset.
  -   Car charger.
  Microsoft Windows Mobile 5.0 Pocket-PC Phone Applications
  -   Pocket Outlook.
  -   Calendar, Contacts, Messaging, Tasks, & Voice Notes.
  -   Direct-Push Mail.
  -   Internet Explorer Mobile.
  -   Office Mobile.
  -   Word, Excel, & PowerPoint Mobile.
  -   Windows Media Player 10 Mobile.
  -   Pictures & Videos.
  -   ActiveSync Client.
  -   Pocket MSN.
  -   Device Management.
  -   OTA Provisioning.
  -   Terminal Service Client.
  -   Calculator.
  -   Games.
  Value Added Applications
  -   Camera captures utility.
  -   Camcorder utility.
  -   H.263, MPEG4.
  -   Audio Codec.



HTC CONFIDENTIAL
                                                       Doc. No.      DOC-000      REV.
                         
                                                     Issued Date    2007/02/01
                       . High Tech Computer, Corp.
                                                                                  A02
                                                     Revised Date
 Doc. Title                   Love Service Manual       Page            7 of 66


  -   MP3/ WMA / AMR/ AAC/ AAC+ (optional).
  -   Video Codec.
  -   MPEG4 / H.263 / Motion JPG.
  -   MMS Client.
  -   PDF Viewer.
  -   ZIP.
  -   SIM Manager.
  -   Comm. Manager.
  -   Voice Dial.
  -   Smart Dialing.
  -   OMA DRM v1.0.
  -   STK 99.
  -   Backup Tool.
  -   FM Radio Application.
  -   Audio Manager




HTC CONFIDENTIAL
                                                         Doc. No.      DOC-000      REV.
                          
                                                       Issued Date    2007/02/01
                        . High Tech Computer, Corp.
                                                                                    A02
                                                       Revised Date
  Doc. Title               Love Service Manual            Page            8 of 66



3. Labeling Plan
3.1 Labels for device
3.1.1 Agency label-ARTE300
    HTC P/N: 77H00432-00M
    Size: 50.5 X 17.0 mm




      HTC P/N                    Countries supported




HTC CONFIDENTIAL
                                                       Doc. No.      DOC-000      REV.
                       
                                                     Issued Date    2007/02/01
                     . High Tech Computer, Corp.
                                                                                  A02
                                                     Revised Date
 Doc. Title               Love Service Manual           Page            9 of 66


3.1.2 Agency label-ARTE400
  HTC P/N: 77H00432-01M
  Size: 50.5 X 17.0 mm




     HTC P/N                   Countries supported




HTC CONFIDENTIAL
                                                       Doc. No.      DOC-000       REV.
                         
                                                     Issued Date    2007/02/01
                       . High Tech Computer, Corp.
                                                                                   A02
                                                     Revised Date
  Doc. Title                Love Service Manual         Page            10 of 66


3.2 main label locations Explanation
    Tamper evident label
    HTC PN: 77H00185-00M
    Water sensitive label
    HTC PN: 77H00203-00M
    Size: 2.5X4mm




HTC CONFIDENTIAL
                                                               Doc. No.      DOC-000       REV.
                        
                                                             Issued Date    2007/02/01
                      . High Tech Computer, Corp.
                                                                                           A02
                                                             Revised Date
  Doc. Title              Love Service Manual                   Page            11 of 66


3.3 Battery label
3.3.1 Battery label-Celxpert (WWE, CHT, Product of Taiwan)
     HTC P/N: 35H00062-04M




3.3.2 Battery label-Celxpert (WWE, CHT, product of China)
     HTC P/N: 35H00062-06M




3.3.3 Battery label-Celxpert (CHS, product of China)
   HTC P/N: 35H00062-07M




HTC CONFIDENTIAL
                                                     Doc. No.      DOC-000       REV.
                       
                                                   Issued Date    2007/02/01
                     . High Tech Computer, Corp.
                                                                                 A02
                                                   Revised Date
  Doc. Title              Love Service Manual         Page            12 of 66


3.4 Battery label-Sanyo
   HTC P/N: 35H00064-03M




HTC CONFIDENTIAL
                                                     Doc. No.      DOC-000       REV.
                       
                                                   Issued Date    2007/02/01
                     . High Tech Computer, Corp.
                                                                                 A02
                                                   Revised Date
 Doc. Title                 Love Service Manual       Page            13 of 66


3.5 Battery label-Samsung
   HTC P/N: 35H00075-01M




HTC CONFIDENTIAL
                                                                       Doc. No.       DOC-000        REV.
                           
                                                                     Issued Date     2007/02/01
                         . High Tech Computer, Corp.
                                                                                                     A02
                                                                     Revised Date
  Doc. Title                 Love Service Manual                         Page             14 of 66



4. Inspection Criteria
    Definition of classes
    Class A area => the front side of main unit involves all buttons, Wheel, Jog ball, and LED lens except
LCD.
    Class C area => 4 sides and back views of main unit include side key *3, volume key, Camera and
stylus.
    Class D area => Socket of battery, inner side of battery cover, Micro SD/SIM Connector and battery
connector.




             Area A                         Area C                                  Area D


    Description
    General inspective regulations and according SPEC refer to IS-3047 Generic Cosmetic Inspection
Criteria.
    In the event of any inconsistencies between this document of IS-3455 and the Relationship
agreement, the parties agree that this document of IS-3455 shall prevail.



    Display inspection


HTC CONFIDENTIAL
                                                                            Doc. No.       DOC-000       REV.
                             
                                                                           Issued Date    2007/02/01
                           . High Tech Computer, Corp.
                                                                                                         A02
                                                                          Revised Date
   Doc. Title                  Love Service Manual                            Page            15 of 66




                  Inspection Defects                                       Accept Level                  Level
                              Single                         Red+ Green+ Blue 3, S > 5mm.                Minor
                 Bright Dots  2 adjacent                     0                                           Minor
                              3 or more adjacent             0                                           Minor
   Electrical                 Single                         Total Number 2, S > 5mm.                    Minor
                Dark Dots
 Characteristic               2 adjacent                     0                                           Minor
    Defects     Dark or Bright lines                         0                                           Minor
                All Allowable Dots Defects                   Total Number 3, S > 5mm.                    Minor
                                                             The black edge around display area must be
                 Shift and tilt of screen viewed area                                                   Minor
                                                             detected by front view.
                                                             0.03 < W 0.1 (mm)
                 Scratch                                                                                 Minor
                                                             L 5 (mm), N 2 (mm)
                                                             0.03 < W 0.1 (mm)
Foreign Scratch, Lint (linear foreign objects)               0.3 < L    3.0 (mm)                         Minor
 Objects or Lint                                             N 5
  on power off
     status      Spots                                       0.1 < D 0.3 (mm), N 4                       Minor
                 Fish eye on film                            0.1 < D 0.4 (mm), N 4                       Minor
                 Breakage on film surface                    Not acceptable                              Minor
                 Total acceptable defect quantity       10                                               Minor


    Main unit inspection
    Gap & Step inspections
    Gap spec. as following

                                                    0.4~0.7m
                               0~0.3mm
                                                    0~0.4mm
                           0~0.4mm                                                          0~0.4mm




HTC CONFIDENTIAL
                                                                        Doc. No.       DOC-000       REV.
                          
                                                                     Issued Date     2007/02/01
                        . High Tech Computer, Corp.
                                                                                                      A02
                                                                    Revised Date
  Doc. Title                 Love Service Manual                         Page             16 of 66




   Step
                       Description                                           Accept Criteria
 1. Step between mating parts.                          Step < 0.3 mm
 2. Others, refer to production release spec            Others, refer to production release spec


   Cosmetic inspection
   Broken, come off and curved edges are unacceptable. The serious folded mark is not allowed as photo
attached, but allows two minor folded marks.
   The inspective point of D area.
            



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