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HTC_Polaris_Service_Manual_ENG


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                                                                                Doc. No.     DOC-00035680   REV.

                                         HTC Corporation                      Issued Date     2008/04/03
                                                                                                            A03
                                    .                                         Revised Date
                                          Polaris Service Manual
                       Doc. Title                                                Page             1 of 91
                                        (Without LCM Disassembly)



                                              Polaris
                                          Service Manual
                                    (Without LCM Disassembly)




                                                   HTC Proprietary
                                                   U




                                        Confidential Treatment Requested
                                                           Rev. A03



                                                         HTC Corp.
                                                       Engineering Mobility


            HTC CONFIDENTIAL
                                                                                                 SM-TP002-0706
6/30/2008 2:32:13 PM
                                                                                          Doc. No.     DOC-00035680   REV.

                                             HTC Corporation                             Issued Date    2008/04/03
                                                                                                                      A03
                                        .                                               Revised Date
                                              Polaris Service Manual
                       Doc. Title                                                           Page            2 of 91
                                            (Without LCM Disassembly)

            REVISION CONTROL TABLE

                            REV       DATE         CONTENTS                       DEPT     REVISED        STAGE
                               AX01    2007/10/1   Fist Draft                     PSE       Duke_Hung       DVT
                               AX02    2007/11/6   Second Draft                   PSE       Duke_Hung       PVT
                                A01   2007/12/19   First Release                  PSE       Duke_Hung       MV
                                A02    2008/1/31   Second Release                 PSE       Duke_Hung       MV
                                                   Update chapter 8 generic
                                                   labeling plan and change the
                               A03     2008/4/3    indicator sticker from         PSE        Leo_Wei         MP
                                                   77H00578-00M to
                                                   77H00578-01M




            HTC CONFIDENTIAL
                                                                                                           SM-TP002-0706
6/30/2008 2:32:13 PM
                                                                                                                                             Doc. No.              DOC-00035680                 REV.

                                                                HTC Corporation                                                           Issued Date                 2008/04/03
                                                                                                                                                                                                 A03
                                                           .                                                                             Revised Date
                                                                 Polaris Service Manual
                       Doc. Title                                                                                                               Page                           3 of 91
                                                               (Without LCM Disassembly)



            1. INTRODUCTION ....................................................................................................................................................................4

                       1.1. PRODUCT FEATURES .......................................................................................................................................................5
                       1.2. PRODUCT OVERVIEW .....................................................................................................................................................12

            2. DEVICE DISASSEMBLING AND ASSEMBLING PROCEDURE ................................................................................19

                       2.1. DISASSEMBLING PROCEDURE ........................................................................................................................................19
                       2.2. ASSEMBLING PROCEDURE .............................................................................................................................................30

            3. ROM RE-FLASH PROCEDURE ........................................................................................................................................41

                       3.1. ROM UPGRADE THRU RUU (RE-FLASH UPGRADE UTILITY) ........................................................................................41
                       3.2. ROM IMAGE UPGRADE THRU SD CARD..........................................................................................................................45

            4. DIAGNOSTIC PROGRAM ..................................................................................................................................................47

                       4.1. LIST OF DIAGNOSTIC / WINCE TEST ITEMS ..................................................................................................................47

            5. POWER MEASUREMENT TEST ......................................................................................................................................59

                       5.1. MAIN BOARD LEAKAGE CURRENT TEST PROCEDURE ...................................................................................................59
                       5.2. BATTERY RUNDOWN TEST PROCEDURE .........................................................................................................................63

            6. COSMETIC INSPECTION CRITERIA...............................................................................................................................68

                       6.1. CLASSES DEFINITION OF INSPECTIVE AREA ...................................................................................................................68
                       6.2. DISPLAY INSPECTION .....................................................................................................................................................70
                       6.3. MAIN UNIT INSPECTION ..................................................................................................................................................71

            7. GENERIC TROUBLESHOOTING .....................................................................................................................................72

            8. GENERIC LABELING PLAN..............................................................................................................................................77

            9. GENERIC SPARE PART LIST AND PHOTOS................................................................................................................82

                       9.1     SPL FOR REPAIR ...........................................................................................................................................................82
                       9.2     BOARD LEVEL 2.5 REPAIRS ...........................................................................................................................................88

            10.            RF ANTENNA SPECIFICATION ...................................................................................................................................90




            HTC CONFIDENTIAL
                                                                                                                                                                             SM-TP002-0706
6/30/2008 2:32:13 PM
                                                                                                   Doc. No.      DOC-00035680      REV.

                                                  HTC Corporation                                Issued Date      2008/04/03
                                                                                                                                   A03
                                             .                                                  Revised Date
                                                   Polaris Service Manual
                       Doc. Title                                                                    Page                4 of 91
                                                 (Without LCM Disassembly)


            1. Introduction
                         This manual provides the technical information to support the service activities of this product.
                         This document contains highly confidential information, so any or all of this document should not be revealed to
                         any third party.
                              Chapter 1: Introduction-This Chapter is about Products features and basic Product function. After
                                         reading this chapter, you will know what feature the product has and basic hardware
                                         operation. Also you will know how to perform soft-rest and hard-rest in this chapter.
                              Chapter 2: Device Disassembling and Assembling Procedure- After reading this chapter, you will
                                         learn how to disassemble and assemble the product. Also, you will know what tools to
                                         use and the torque. Please follow the instruction to disassemble the unit to prevent
                                         from damaging the unit.
                              Chapter 3: ROM Re-flash Procedure- After reading this chapter, you will learn how to perform
                                         the ROM image re-flesh by using RUU and SD-Card. Also you can find the steps of
                                         enter the boot loader mode.
                              Chapter 4: DIAGNOSTIC PROGRAM- After reading this chapter, you will learn
                                              How to use the diagnostic program to perform unit function test
                                              How to test some functions in Windows Mobile mode (ex. WLAN, Bluetooth, and
                                              USB etc...)
                              Chapter 5: Power measurement test- After reading this chapter, you will learn how to use MB
                                         leakage test procedure and battery run-down test (Battery Capacity Measurement).
                              Chapter 6: Cosmetic Inspection Criteria- After reading this chapter you will learn the appearance
                                         quality inspection criteria, ex. Display, bezel, and housing etc...
                              Chapter 7: Generic Troubleshooting- After reading this chapter, you will learn how to do generic
                                         trouble-shooting.
                              Chapter 8: Generic Labeling Plan- In this chapter, you will find generic labels for reference, ex.
                                         Regulation label, and battery label etc...
                              Chapter 9: Generic Spare Part List and Photos- In this chapter, you will find Spar parts reference
                                         list and photos for repairing, including unit and Board level.
                              Chapter 10: RF Antenna Specification- Reference Spec for RF test.




            HTC CONFIDENTIAL
                                                                                                                       SM-TP002-0706
6/30/2008 2:32:13 PM
                                                                                               Doc. No.       DOC-00035680     REV.

                                                      HTC Corporation                         Issued Date      2008/04/03
                                                                                                                               A03
                                                 .                                         Revised Date
                                                       Polaris Service Manual
                       Doc. Title                                                                Page                5 of 91
                                                     (Without LCM Disassembly)


            1.1. Product Features
            Platform                                                                           1844.9-1879.9 MHz
                         Consumer centric mobile GPS PDA with Standalone                       1900: 1850-1910MHz, 1930-1990MHz
                         GPS, FM Radio, 3 MP camera w/ auto focus and                          2100: 1920-1980MHz, 2110-2170MHz
                         UMTS/HSDPA                                                    GSM/GPRS/EDGE
                          Microsoft Windows Mobile 6 Professional                              850: 824-849MHz, 869-894MHz
            Dimension                                                                          900: 880-915MHz, 925-960MHz
                         110 mm(L) x 58 mm(W) x 15.5 mm(T)                                     1800: 1710-1785MHz, 1805-1880MHz
                         130 g with battery pack                                               1900: 1850-1910MHz, 1930-1990MHz
            Processor/Chipset                                                    HSDPA /UMTS
                         Qualcomm MSM 7200, 400Mhz                               3GPP Release 5 compliant
            Memory                                                               UE category 6, 16 QAM, 3.6Mbps peak rate
                         ROM: 256MB NAND                                         Concurrent: DL up to 3.6Mbps and UL up to 384Kbps
                         RAM: 128MB DDR                                          Handover and cell selection between GSM/EDGE
            LCD Module                                                           and WCDMA
                         2.8" QVGA dots resolution                               DTM
                         65K-color TFT LCD with LED back light                   SAIC (Circuit Switch only)
                         Touch Window design                                     Equalizer (HSDPA channel only)
                         BioTouch design                                         Audio codec: AMR, EFR, FR, HR
                         Anti-glare design to support outdoor usage              SMS (MO, MT), concatenated SMS (640 characters)
                         Contrast ratio: 120:1                                         Supplement services:
                         Brightness: 150 cd/m2                                         Call holding/waiting/forwarding
                         Sensitive Touch Screen                                        Call barring
            UMTS/HSDPA /GSM/EDGE Function                                              CLI (Calling Line Identity)
                         Internal antenna                                              Display own number
                         Dual mode HSDPA/UMTS (Tri-band                                Network selection
                         850/1900/2100MHz for EU/ Asia/ US and Dual-band               Cell broadcast
                         1700/2100MHz for Japan) and GSM/GPRS/EDGE                     Multi-party conference call
                         Quad-band (850/900/1800/1900MHz)                              Spool icon
                         HSDPA /UMTS                                                   Phase 2+ unstructured supplementary service
                                    850: 824-849Mhz, 869-894Mhz                        data
                                    1700: 1749.9-1784.9MHz,                            Network Lock



            HTC CONFIDENTIAL
                                                                                                                     SM-TP002-0706
6/30/2008 2:32:13 PM
                                                                                                Doc. No.      DOC-00035680        REV.

                                                    HTC Corporation                           Issued Date       2008/04/03
                                                                                                                                   A03
                                               .                                              Revised Date
                                                     Polaris Service Manual
                       Doc. Title                                                                   Page               6 of 91
                                                   (Without LCM Disassembly)

                              CPHS (partial support)                               GPS Accuracy
                         EGPRS Functionality                                              Position: < 15 meters, 95% typical
                              EGPRS class B                                               Velocity: 0.05 meter/sec steady state
                              Multi-slot class 10                              A-GPS
                              PBCCH                                                E911 Location Information (for device shipped to US)
                              Link Adaptation and Incremental Redundancy           Support UE-Based & UE-Assisted A-GPS
                         USIM/SIM                                                  OMA SUPL v1.0 compliance (v2.0 if available)
                              1.8/3V of UICC                                              SUPL-RRLC
                              USIM Application at least according to 3GPP                 SUPL-RRC (optional)
                              TS 31.102                                                   SMS initiated SUPL [QCT not supported]
                              SIM Application Tool Kit release 96 complete,               WAP push initiated SUPL
                              98 class 3, and 99 partial                           Standard 3GPP A-GPS compliance
                              Mega-SIM / EAP                                              3GPP TS 44.031 (RRLP 5.12)
                              Over the Air (OTA) programming                              3GPP TS 25.305 (GSM & UMTS)
                              FDN                                                  JSR 179 (Location API) support
                              ADN                                                  Emergency priority override existing A-GPS service
                              Security Pin 1 & 2 control                           Performance requirement (A-GPS mode)
            Standalone GPS                                                                Tracking sensitivity: -155dBm @ 95%
                         Internal GPS antenna                                             successful rate
                         Chipset solution                                                 TTFF (95% successful rate): < 20 seconds
                              QCT MSM7200 with XTRA support                               2D Location Error (95% successful rate): < 100
                         Sensitivity -145dBm for cold start and -155dBm for               m
                         tracking                                                         3GPP TS 25.171 compliance (Requirement for
                         Support NMEA 0183 version 3.0 or above                           support of Assisted Global Positioning System)
                         Dynamic parallel channel GPS receiver                            3GPP 34.171 (Terminal conformance
                         Acquisition time                                                 specification, Assisted Global Positioning
                              Hot start: 8 seconds, typical TTFF (open sky &              System)
                              static condition)                                           3GPP TS 34.108 (Common test environments
                              Warm start: 60 seconds, typical TTFF (open                  for User Equipment conformance testing)
                              sky & static condition)                              Fallback to Standalone mode when no network
                              Cold start: 75 seconds, typical TTFF (open sky       connection
                              & static condition)                              FM Radio
                         Update rate: once/1sec (default)                          Turing range: 76Mhz ~ 108Mhz



            HTC CONFIDENTIAL
                                                                                                                      SM-TP002-0706
6/30/2008 2:32:13 PM
                                                                                                   Doc. No.       DOC-00035680        REV.

                                                     HTC Corporation                            Issued Date        2008/04/03
                                                                                                                                      A03
                                                .                                               Revised Date
                                                      Polaris Service Manual
                       Doc. Title                                                                    Page                   7 of 91
                                                    (Without LCM Disassembly)

                         FM sensitivity: 8uV @ (S+N)/N=26dB                                GPS mode (map zoom in/ zoom out)
                         Auto channel search                                               Camera/ Camcorder mode (zoom in/ zoom out)
                         RDS/RBDS                                                          FM radio mode (preset channel forward/
                               Integrated RDS/RBDS demodulator in                          backward)
                               accordance with EN50067                               Action button w/ LED
                               RDS/RBDS decoder                                      2 Programmable AP buttons
            Camera                                                                         GPS On/Off button (start/end Navigation
                         Main camera:                                                      software at same time)
                               Colors CMOS 3 mega-pixel camera with auto                   Portal button
                               focus                                            Notification
                               Preview Mirror                                        One bi-color LED for UMTS/GSM standby,
                         2nd camera:                                                 UMTS/GSM message, UMTS/GSM network status,
                               color CMOS VGA camera                                 notification, and charging status
            Button/Switch                                                            Tri-color respective (blue, amber, and green) LEDs
                         Power button (position: top)                                for Bluetooth/ GPS/ WiFi notification
                               Short Press: System on/off                            Vibration for notification
                               Long Press: Turn off power totally                    Notification by sound and message on the display
                         Volume Up and Volume Down button (position:            Audio
                         top-left)                                                   Built-in Microphone
                         Send/Hands-free button (position: front)                    Receiver
                               Long Press during the call: Hands-free On/Off         Loud speaker for Hands-Free supported
                         End button (position: front)                                      Clear and Loud for navigation voice instruction
                         Camera button (position: bottom-right)                      Full duplex
                               Support two-step function for focus and action        Audio sampling rate
                         Voice Command/ Voice Record button (position: left                16-bits with 8KHz, 11KHz, 22KHz, 44.1KHz
                         & below volume button)                                      AMR/AAC/WAV/WMA/MP3 codec
                               PoC case: (Cingular requirement)                      Audio Path Routing for VoIP over WLAN
                               VC/ VR case (others)                             Connectivity & Interface
                                       Short press: Voice Dialer                     Bluetooth TI6350
                                       Long press: Voice Record                            Compliant with v2.0 with EDR
                         Reset switch                                                      Class 2 transmit power
                         360



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