Service Manuals, User Guides, Schematic Diagrams or docs for : IBM share SHARE_61_Proceedings_Volume_1_Summer_1983 A054 The Use and Effectiveness of Online Documentation; Winters, Sours

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                                                                       ~SHARE5                            SHARE SESSION REPORT
             In summary we see three major points.   First,                61           A054          An Empirical Study of the Use and
        source-level debugging has primacy.  All professionals in                                     Effectiveness of Online Documentation         65
        our survey want to "fix it in the language in which it
        broke" (2).  The thought that goes into debugging depends on       SHARE NO.    SESSION NO.   SESSION TITLE                             ATTENDANCE
        the source code to a very large degree.                            Human Factors                              June Genis                STU
           Second. regardless of whether IDFs are used or not. four        PROJECT                                    SESSION CHAIRMAN          INST. CODE
        tasks are regularly applied in the job of debugging. They          CIT. Stanford University. Stanford. CA     94305   (415) 497-4422
        include symptom location and classification. bug location.
        hypothesis generation and testing. and information gathering       SESSION CHAIRMAN'S COMPANY, ADDRESS. AND PHONE NUMBER
        and selection.

           Third and finally. when debugging becomes complicated and
        difficult. or progress slows significantly. programmers will
        continue debugging by trying alternative tacks.   In
        contrast. scientists and engineers currently will abandon
        the program as a method to solve their substantive problems.



                                                                                               An Empirical Study of the Use and Effectiveness
                                   REFERENCES
                                                                                                           of Online Documentation:
        1.   Seidner. R.I .

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