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PHILIPS VCR/DVD service bulletins 9
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MODEL/CHASSIS: VR676 
SYMPTOM: Strong distorted sound during playback of HIFI tapes. 
CURE: This can occur when the set is connected to the mains power under the 
following condition: set is in Low Power stand-by mode and there is no cassette 
in the set. Solution: Reset the set with a cassette present in the drive. Be 
sure that you return the set to your customer in normal stand-by mode and 
certainly not in Low power stand-by. This will help prevent the same fault 
happening when the customer connects the set to the mains power. This phenomena 
has been solved in a new version of the deck controller. The reset procedure of 
the audio IC 7850 has been corrected with deck software version: QTDP2-5U 
(codenr. 4822 209 15529 - IC7400) 

MODEL/CHASSIS: VR676 
SYMPTOM: Sometimes switching to stereo on mono tapes 
CURE: Modify motherboard as described below. Use only these prescribed 
components !! * Remove screening plate from solder side of head-amplifier part. 
- Check R3082 on motherboard; if not 470E, replace by 470E (4822 051 20471). - 
Replace C2089 (220 pF) on motherboard by 150 pF (5322 122 33538). - Solder on 
top of C2089 an 1k resistor (4822 051 10102). * Solder screening plate on solder 
side of the head-amplifier part. 

MODEL/CHASSIS: VR676 
SYMPTOM: How to activate tuner mode 
CURE: The tuner mode can be activated by pressing the stop key for more than 3 
seconds until the display gives the information of the transmitter- name and the 
actual time. 

MODEL/CHASSIS: VR676 
SYMPTOM: Spare part information 
CURE: Spare part information MOS-FET pos. 7350 changes From production week 
9728, a power fet STP3NA60 with metal case and cooling block and an additional 
isolating plate is used in all QUEEN power supplies. Please follow the 
instructions that are packed with the STP3NA60 when a plastic FET is replaced by 
a metal-case FET. Additional codenumbers: pos. 7350 STP3NA604822 130 63794 pos. 
7350/3 Screw m3x64822 502 14482 pos. 7350/2 Cooling block 4822 255 10387 pos. 
0080 Isol. Plate 4822 466 11688 

MODEL/CHASSIS: VR676 
SYMPTOM: Overview of tuner/modulator pos. 1701 
CURE: Overview of tuner/modulator pos. 1701 - 12 Volt version in5 volt version 
in Evolution AA sets Evolution AB sets - - 4822 210 10702(PAL B/G sets)4822 210 
10786 (PAL B/G sets) = TMRG1-101A = TP916MK2 equivalent for: TP916 and 
TMRG1-102Aequivalent for: TMRG1-108A 

MODEL/CHASSIS: VR676 
SYMPTOM: Correction codenumbers Remote Controls in Service 
CURE: Correction codenumbers Remote Controls in Service Manual Correct in the 
survey of Remote Controls on page 1 of the Service Manual: RT172/101 - 4822 219 
10256 RT174/101 - 4822 219 10252 

MODEL/CHASSIS: VR6760 
SYMPTOM: Timer record fails to start 
CURE: Replace brake/friction pads, and turntables if the brake surface area of 
the turntables shows signs of wear. Brakepos. 231; 4822 466 40181 Friction pad 
pos. 214; 4822 528 20428 REMARKS: It is possible that wear of the 
brakes/friction pads and the allied surfaces of turntables can cause the tape to 
stop at the wrong position relative to the tape leader after a fast rewind. 

MODEL/CHASSIS: VR6760 
SYMPTOM: Loss of the +10c supply to the signal panel P306 
CURE: Check C2329 on P306 for short circuit, which as a result may have damaged 
T7304 on P306, and or T7607 on P607-2a. 

MODEL/CHASSIS: VR6760 
SYMPTOM: Timer record fails to start 
CURE: The above listed VCRs have been in service for between 4 and 5 years and 
maintenance work may be required on the tape deck. It is possible that wear of 
the brakes/friction pads and the allied surfaces of the turntables can cause the 
tape to stop at the wrong position relative to the tape leader after a fast 
rewind. If this happens the VCR may fail to enter tape transport at first button 
press. In the case of a time shift recording this will cause failure to start. 
In severe cases it may not be possible to enter a function after rewind to tape 
begin. Remedy: Replace all of the following parts, brake/friction pads, and 
turntables as listed below. Position No. 209 Counterforce brake 4822 403 52488 
213 Brake arm4822 403 10257 207 Reel disc x 24822 528 10523 232 Brake rollers x 
24822 528 70638 After fitting the above listed items it is important to ensure 
the take up spool friction is correct using the adjustment 2.2 in the deck 
service documentation, also the adjustment 2.1 for the supply spool. 

MODEL/CHASSIS: VR6760 
SYMPTOM: Replacement P687Code No. 4822 214 31207 
CURE: Replacement P687Code No. 4822 214 31207 - Two versions of P687 were 
produced. The present version has the +11a and tacho outputs reversed with 
respect to the earlier version. The two versions can be identified by a surface 
mount transistor which is only present on the later version. When replacing an 
early version of P687 (without a transistor) for the issued version with a 
transistor the only requirement is to transpose the connections of the +11a and 
the tacho output. 

MODEL/CHASSIS: VR6761 
SYMPTOM: Intermittently dead, no functions, no display. 
CURE: On checking around the power supply it was found that the mains input was 
intermittently missing. This was traced to a faulty mains input socket. 

MODEL/CHASSIS: VR6761 
SYMPTOM: P310 Signal panel 
CURE: P310 Signal panel - The above models are all fitted with the P310 signal 
panel. P310 contains a unit, position no. 1006. Unfortunately this unit is no 
longer available as a spare part. The circuit and board layout diagrams have 
always been available in the service documentation for VR6862 and the spares 
list was published in the VR6761 service manual. This tips contains all the 
above information which is required for the service of 1006 to component level. 

MODEL/CHASSIS: VR678 
SYMPTOM: No slow reverse possible with jog/shuttle. 
CURE: This is a mistake in the directions for use. The jog reverse function was 
not forseen for this set. However for customers who are complaining, the jog 
reverse function is implemented with a new software version QCVP5-4U (IC 7030). 
This software is availabale with codenr.: 4822 209 15818. Note: In case this 
version is mounted in sets with deckprocessor PTDU8-XU also the deckprocessor 
has to be changed to PTDU7-XU (4822 209 14879) 

MODEL/CHASSIS: VR678 
SYMPTOM: Display characters hardly visable 
CURE: If the set functions are OK, but the characters and information on the 
display are hardly visable, check the filament supply circuit. Check zenerdiode 
6070 on the display and control PCB. Replace if defective by a new one: 
BZX79-B10 (4822 130 61219) 

MODEL/CHASSIS: VR678 
SYMPTOM: How to activate tuner mode 
CURE: The tuner mode can be activated by pressing the stop key for more than 3 
seconds until the display gives the information of the transmitter- name and the 
actual time. 

MODEL/CHASSIS: VR678 
SYMPTOM: New control software (firmware) 
CURE: 1.Slow/jog reverse via jog/shuttlenot possible 2.Sychro edit with JVC 
camcorder interuption with st.by display shows 'pause' but vcr has gone to st. 
by 3.No antenna ,on E2 signal without VPS, programming a timer with following 
data: E2,single,19:00-20:00,vps This results in ;correct timer recording ,timer 
is erased, wrong time in display (time down load has been done instead E2 
instead of program number 1). 4.Only /05 ;Programming and receiving a decoder 
preset decoder transmitter WITHOUT nicam sound, decoder sets pin 8 of E2 high 
This results in recording of decoded video and ENCODEDaudio. 5.Nicam mono in /05 
,pressing up and down. Results in audio level too low. 6.Vcr teletext has stong 
moiree (pin 12 of shift register 5 is high). SOLUTION for these problems 
;exchange control software QCVP5-4U pos. 7030order nr. 4822 209 158 18 . The new 
version has been introduced in production from week 9806. ATTENTION: if new 
software is fitted in sets with deckprocessor PTDU8-4U then also the deck 
processorhas to be changed to PTDU7-xU order nr. 4822 209 148 79 to avoid a 
possible risk of tapedamage ! 

MODEL/CHASSIS: VR678 
SYMPTOM: New control software (firmware) 
CURE: In the new software the automatic MESECAMdetection in playback is 
de-activated. All SECAM recordings are played back in SECAM L . In case of 
playing a MESECAM recording the colour system has to be changed via the menu. 
Order nr. For the new software QCVP5-5U(pos 7030) is : 4822 209 158 18The new 
version has been intruduced in production from week 9815. ATTENCION : if the new 
software is fitted then also the deckprocessor PTDU8-4U has to be exchanged for 
the PTDU7-xU order nr. 4822 209 148 79 to avoid a possible risk of tape damage. 

MODEL/CHASSIS: VR6785 
SYMPTOM: Horizontal lines during playback, bad synchronisation 
CURE: Check capacitor C2211 on the S-VHS board. Replace this one is the 
capacitance is too low. Codenr. C2211 : 4822 124 22409 (220 uF - 10V) 

MODEL/CHASSIS: VR6785 
SYMPTOM: No colour. 
CURE: Resolder pin5 of IC7130 on panel P8.. 

MODEL/CHASSIS: VR6785 
SYMPTOM: TDA8136 (4822 209 61029) no longer available 
CURE: TDA8136 (4822 209 61029) no longer available Service solution: Replace 
pos.7208 By L7812ACV (4822 209 72742) and insert this IC into pins 2, 4 and 6. 
Make a wire connection between the + of EL. cap 2223 and the + of EL. cap 2224. 
Note: The L7812ACV has to be fixed directly to the heatsink, without insulation 
between the voltage regulator and the heatsink. 

MODEL/CHASSIS: VR6785 
SYMPTOM: Codenumber correction 
CURE: Codenumber correction - Flap pos. 124 is 4822 443 62881 

MODEL/CHASSIS: VR6843 
SYMPTOM: The capstan motor stops rotation and STANDBY mode is activated. 
CURE: Replace with new motor. Codenumber 4822 361 60461. REMARKS : This occurs 
after 10 minutes of playback or recording. 

MODEL/CHASSIS: VR6843 
SYMPTOM: Clock runs too fast 
CURE: Mount a capacitor of 10 nF parallel to R5017 on the timer panel 

MODEL/CHASSIS: VR6843 
SYMPTOM: Some parts of the display give weak indication 
CURE: Check/replace Display tube DG50014822 130 90548 

MODEL/CHASSIS: VR6843 
SYMPTOM: Set switches off after a short while 
CURE: Check/replace Threading motor pos 40 4822 361 20651 Dew sensor pos 124822 
403 52542 Driving belt pos 374822 358 30507 IC8034822 209 72522 

MODEL/CHASSIS: VR6843 
SYMPTOM: Tape damage 
CURE: Check/replace/clean Swivel wheel pos 52 4822 528 70504 Brake of rewind 
turntable pos 654822 403 52535 Brake of wind turntable pos 824822 403 53534 
Half-load bracket pos 53 moves sticky Demount, clean shaft and hole and oil anew 


MODEL/CHASSIS: VR6843 
SYMPTOM: Spare part information 
CURE: Spare part information When replacing a capstan motor (item 101) where the 
solenoid (item 120) is mounted on the side of the motor frame, order : Service 
code no. 4822 361 60461. When replacing a capstan motor (item 101) where the 
solenoid (item 120) is mounted on a bracket fitted directly to the chassis deck 
plate, order : Service code no. 4822 361 60466. 

MODEL/CHASSIS: VR6843 
SYMPTOM: Service hint 
CURE: Service hint In order to revise the set after many hours of use, the 
following items are advised: Swivel wheel pos 52 4822 528 70504 Brake of rewind 
turntable pos 654822 403 52535 Brake of wind turntable pos 824822 403 53534 
Pressure roller pos 724822 528 90551 

MODEL/CHASSIS: VR6848 
SYMPTOM: Mechanical malfunction 
CURE: Check/replace Mode switch pos 554822 276 12496 

MODEL/CHASSIS: VR6860 
SYMPTOM: P676 (LED TOWER) defective 
CURE: In most cases it is not necessary to replace the complete LED-TOWER (4822 
214 31091). Mostly the fault can be repaired by replacing one of the defective 
LEDs (4822 130 32676) 

MODEL/CHASSIS: VR6860 
SYMPTOM: Erasing codeword (locked) 
CURE: Procedure to erase the codeword: - disconnect the set from the mains 
supply - press simultanuously memory and record - connect the mains power - 
release both buttons - press then record to erase the codeword 

MODEL/CHASSIS: VR6862 
SYMPTOM: P310 Signal panel 
CURE: P310 Signal panel - The above models are all fitted with the P310 signal 
panel. P310 contains a unit, position no. 1006. Unfortunately this unit is no 
longer available as a spare part. The circuit and board layout diagrams have 
always been available in the service documentation for VR6862 and the spares 
list was published in the VR6761 service manual. This tips contains all the 
above information which is required for the service of 1006 to component level. 

MODEL/CHASSIS: VR6870 
SYMPTOM: Failure of the power supply which uses the IC type UA4006B+DP. 
CURE: In a number of cases this has been located to a short circuit electrolytic 
capacitor decoupling pin 7 of the IC. The recommended replacement capacitor is 
code number 4822 124 20688. 

MODEL/CHASSIS: VR6870 
SYMPTOM: In playback mode, only HiFi sound on the right channel. 
CURE: On following the audio path whilst in the play mode it was found that the 
signal was missing from the output (pin 13) of IC7002 (TDA 2514A). After 
checking around this IC it was found that C2010 (470 pF) was faulty. 

MODEL/CHASSIS: VR6870 
SYMPTOM: Correction to Service Documentation 
CURE: Correction to Service Documentation - Chapter 5 page 1 lists the spares 
for the power supply, P018. Item 1002 is a 2AF Wickman fuse, the code number 
given, 4822 253 20023, is for a 2 amp cartridge fuse. The correct code number 
for item 1002 should read 4822 253 10051. 

MODEL/CHASSIS: VR6870 
SYMPTOM: Power supply P018 no longer available 
CURE: Power supply P018 no longer available - The PCB sub board, position number 
1003, code number 4822 214 31777 is no longer available. The circuit diagram, 
board layout and codes for major parts are in the VR6870 service documentation. 
Analysis of defective power supplies has shown that the most common causes of 
failure are the following components: C2007, C2011, C2027 and C2006. The 
capacitors C2007, C2011 and C2027 are on the sub panel P1003. The other 
capacitor C2006 is on the main power supply board. The most common symptoms when 
any of the previously mentioned capacitors fail is the power supply emits a 
chirping sound indicating it is operating in the burst mode. If this fault 
occurs replace all of the previously mentioned capacitors using the following 
code numbers: C2007 10