Service Manuals, User Guides, Schematic Diagrams or docs for : Samsung Refridgerators RF260BEAEWW_AA Service Bulletins ASC20130507001

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                                                                            SERVICE BULLETIN
                                                              Product:          French Door Refrigerator
                                                              Bulletin Date:    5/7/2013
                                                              Bulletin Number ASC20130507001  001
                                 ELECTRONICS
                                                              Models:           RF220NCTA** RF221NCTA**
                                                                                           **
                                                                                RF260BEAE** RF261BEAE**
SUBJECT:                                                                        RF263BEAE** RF263TEAE**

Fresh Food section shelves out of alignment

Symptom:            Shelves tilt at the center and may not line up correctly as shown.
                                                                   correctly,




Background:            In production, the wrong size screw (30mm) was used to attach the
                       Evaporator cover and shelf support ladder. This screw must be 35mm long.
                         vaporator




  This information is published for informational purposes only and intended for use only by personnel qualified for the specific tasks
   depicted. Qualified personnel are those who, based on their training and experience, are capable of identifying risks and avo
                                                                                                                               avoiding
  potential hazards when handling or servicing a product. Only qualified personnel should repair products powered by electricity. Any
                             ndling
 attempt to handle, service or repair the product or products by anyone other than qualified personnel could result in serious injury or
 death. You agree that your use of and reliance on this information is at your sole risk. This information is subject to change or update
               ree
   without notice. There are no warranties, either expressed or implied, regarding the accuracy or completeness of this information.
                                                                                                     completeness
Factory Solution:             The error was identified and corrected beginning with March, 2013
                              production. The correct screw is now used on all models.

Field Solution:               Replace the incorrect screw with a 35mm (1.37 in) stainless steel
                              screw.




Part Needed:                  6002-001432                    SCREW


Note: Consult the Samsung Service Website at (http://.service.samsungportal.com) for the Service Manual
      and other information on this product.




  This information is published for informational purposes only and intended for use only by personnel qualified for the specific tasks
   depicted. Qualified personnel are those who, based on their training and experience, are capable of identifying risks and avoiding
  potential hazards when handling or servicing a product. Only qualified personnel should repair products powered by electricity. Any
 attempt to handle, service or repair the product or products by anyone other than qualified personnel could result in serious injury or
 death. You agree that your use of and reliance on this information is at your sole risk. This information is subject to change or update
   without notice. There are no warranties, either expressed or implied, regarding the accuracy or completeness of this information.

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