Service Manuals, User Guides, Schematic Diagrams or docs for : Samsung Refridgerators RF32FMQDBSR_AA ASC20140818002

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SERVICE BULLETIN
Product: Refrigerators
Bulletin Date: 08/18/2014
Bulletin Number ASC20140818002
Models: RF23HCEDBBC/AA RF34H9960S4/AA
ELECTRONICS RF28HFEDTBC/AA RF23HCEDBSR/AA
RF28HFEDTSR/AA RF23HCEDBWW/AA
RF28HFEDTWW/AA RF24FSEDBSR/AA
RF28HFPDBSR/AA RF263BEAEBC/AA
SUBJECT: Air leaking into the Ice Room RF30HBEDBSR/AA RF263BEAESP/AA
from a gap between the wall and the ice room RF30HDEDTSR/AA RF263BEAESR/AA
RF31FMEDBBC/AA RF263BEAEWW/AA
floor. (Direct Contact Ice Makers only)
RF31FMEDBSR/AA RF263TEAEBC/AA
RF31FMEDBWW/AA RF263TEAESP/AA
Symptom: Frozen water on ice room floor, RF31FMESBSR/AA RF263TEAESR/AA
ice on bottom of ice maker, RF323TEDBBC/AA RF263TEAEWW/AA
water dripping into the fresh RF323TEDBSR/AA RF28HDEDBSR/AA
RF323TEDBWW/AA RF28HDEDTSR/AA
food section. RF32FMQDBSR/AA RF28HFEDBBC/AA
RF32FMQDBXW/AA RF28HFEDBSR/AA
RF34H9950S4/AA RF28HFEDBWW/AA

GAP

Factory Solution: All new production units now undergo an improved inspection to identify and
correct the gap. The new process has been in effect since March, 2014.

Field Repair: Apply a bead of RTV Epoxy to the gap to improve the seal between the ice
room and the wall.

Part number: DA81-05595A A/S Epoxy

This information is published for informational purposes only and intended for use only by personnel qualified for the specific tasks
depicted. Qualified personnel are those who, based on their training and experience, are capable of identifying risks and avoiding
potential hazards when handling or servicing a product. Only qualified personnel should repair products powered by electricity. Any
attempt to handle, service or repair the product or products by anyone other than qualified personnel could result in serious injury or
death. You agree that your use of and reliance on this information is at your sole risk. This information is subject to change or update
without notice. There are no warranties, either expressed or implied, regarding the accuracy or completeness of this information.
Repair procedure:

1. Remove the ice bucket and check for a gap. Look for light along the edge.

2. If a gap exists, remove the wiring cover.
3. Cut the end of the RTV Epoxy application cap at a 45 degree angle close to the tip.

4. Make sure the ice room floor is completely dry.
5. Apply a thin bead of RTV from the back to the front to fill the gap.
6. Verify that the light no longer shines through.
7. Reinstall the wiring cover and the ice bucket.

Symptom 1 Symptom 2 Symptom 3 Symptom 4
L3 03 03

Serial Number Example:

Use the serial number example below to help you determine the production dates of the
refrigerators impacted by this service bulletin.

JJ5543CF300160A
Production Year Production Month
S = 2009 Z = 2010 B =2011 1 ~ 9 = January ~ September
C = 2012 D = 2013 F = 2014 A = October, B = November
G = 2015 H = 2016 J = 2017 C = December

In the example: F = 2014 and 3 = March

Note: Consult the Samsung Service Website at http://.service.samsungportal.com for the Service
Manual and other information on this product.

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