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Sanyo_DP46840_P46840-01_N7EEE_[SM]


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Sanyo Service Tip                                     USIK / YX6E CHASSIS
                                                                                                    07/27/12

SYMPTOM:      If the power LED on front of the TV is turning ON for 10-20 seconds, OFF for
1-2 second and keeps repeating, the problem is most likely IC5750A. Affected models are
the 2009 & 2010 TVs (LCD and Plasma) listed.


IC5750A is located under the large shield. IC 5750A is a 48 pin NAND FLASH IC with
easy access for replacement. This will fix +80% of the boards with the symptom below.

                                                                       You must use the 3
Sanyo Part Number: QXXAVD058- - -M                                     dashes when ordering
                                                                       this IC.
  Chassis       IC 5700      IC 5700
  Version      Samsung      Quimonda

 P37819-00       SW84         SW82
                                          SYMPTOM:       If the power LED on front of the TV is turning ON
 P42849-00       SW84         SW82
                                          for 10-20 seconds, OFF for 1-2 second and keeps repeating, the
 P42849-01       SW84         SW82
                                          problem is most likely IC5750A. Affected models are the 2009 &
 P42849-02       SW84         SW82
                                          2010 TVs (LCD and Plasma) listed.
 P42849-04       SW84         SW82
 P42849-05       SW84         SW82

 P46849-00       SW84         SW82
 P46849-01       SW84         SW82
 P46849-02       SW84         SW82
 P46849-03       SW84         SW82
 P46819-00       SW84         SW82

 P50749-00       SW84         SW82
 P50749-01       SW84         SW82
 P50749-02       SW84         SW82
 P50749-03       SW84         SW82
 P50719-00       SW84         SW82        IC5750 to be replaced

 P52449-01       SW85         SW83                   Check IC manufacture for either Samsung or Quimonda

 P42840-02       SW84         SW82        The IC 5750A you receive will have software 84 installed in it. If
 P42840-03       SW84         SW82        IC 5700's manufacture is Quimonda or TV is a 52" then the
 P42840-04       SW84         SW82        software will need to be changed with the use of a USB drive.

 P46840-01       SW84         SW82
 P46840-02       SW84         SW82        Note : Only use this software in the Sanyo TVs listed.
                                          If used in wrong chassis, it could cause TV not to come
 P50740-01       SW84         SW82        on and IC 5750 will need to be changed again.
                                                                                01/04/11
                                                                                2010-4A


                     SANYO
          TROUBLESHOOTING GUIDE
                 2010 MODELS
           DP42840 / DP46840 / DP52440
This guide is divided into 4 sections/pages depending on type of defect:
page 1) No Green LED Power Light (LED never turns "ON")
page 2) Green LED Light is "ON", but Backlights are not "ON", or only turn "ON &
        then OFF".
page 3) Green LED Light is "ON", and Backlights are "ON", but there is no video/OSD.
page 4) Green LED Light turns "ON", but turns "OFF" within 10 seconds, or LED cycles
        ON & OFF.

Please select the section/page that matches your defect and follow the flow chart.

These models & chassis versions are in this guide:

DP42840-00
DP42840-01
DP42840-02
DP42840-03
DP42840-04
DP42840-07

DP46840-00
DP46840-01
DP46840-02
DP46840-03

DP52440-00
DP52440-01
DP52440-02


             PLEASE KEEP THIS GUIDE.
    IT WILL NOT BE PROVIDED FOR EVERY REPAIR.

[email protected]
Repair Flow Chart: Trouble Condition                                                                                                       page 1

      Green Power LED does NOT turn on. The TV is dead.
                  Green Power LED:
                  Does not turn ON.
                   The TV is dead.




                    On Main Signal Bd.:
                Is the "5V_STBY" voltage
                                                                   no: 0V
                          supplied?
                     (see TABLE *1.0)



                                                                                                   no: 0V
                                                     Unplug (K8B) connector on Main Bd.
                                                                                                               Power Bd. is not working.
                                                On Power Bd.: Is the "5V_STBY"voltage supplied?
                                                               (see TABLE *2.0)
                                                                                                               Replace "Power Bd."


                  yes: 5V

                                                             yes: 5V


                                                          Replace "Main Bd."
                                                         and "Wiring Harness"



             Confirm wire harness connection
             between Main Bd. & Power Bd.,
                 and confirm LED again.




                     On Main Signal Bd.:                         no: 0V
                 Is the "5V_STBY" voltage
                     on "K8CTR pin 1" ?



                                                         Main Bd. is not working.
                   yes: 5V                                Replace "Main Bd".




                    While pushing the
             "Power Key SW": is the 4.6V from                     No voltage (0V) at K8CTR pin 3, or 4.6V always present.
              "KEY SW" supplied to "K8CTR
                         pin 3"?



                                                        Key Switch Assy. unit will be broken.
                      yes                                   Replace "Key Switch Assy."


               Main Bd. is not working.
                Replace "Main Bd"



(TABLE *1.0) Main Bd.: 5V_STBY Test Points
    42" Models            46" Models                            52" Models          5V_STBY on Main Bd. Confirmation Voltage
DP42840-00       N7AL        DP46840-00         N7EK    DP52440-00          N7KF         Main K8B "pin 3"               5V
DP42840-01       N7AM        DP46840-01        N7EEE    DP52440-01        N7KFE
DP42840-02      N7AFF        DP46840-02        N7EGE    DP52440-02        N7KFF
DP42840-03      N7AHE        DP46840-03        N7EKE
DP42840-04      N7AJE
DP42840-07       N7AS


(TABLE *2.0) Power Bd.: 5V_STBY Test Points
    42" Models            46" Models                            52" Models           5V_STBY on Power Bd.      Confirmation Voltage
DP42840-00       N7AL        DP46840-00         N7EK                                    Power K6B "pin 3"               5V
DP42840-01       N7AM        DP46840-03        N7EKE
DP42840-07       N7AS
DP42840-02      N7AFF        DP46840-01        N7EEE    DP52440-00          N7KF        Power CN2 "pin 3"               5V
DP42840-03      N7AHE        DP46840-02        N7EGE    DP52440-01        N7KFE
DP42840-04      N7AJE                                   DP52440-02        N7KFF
Repair Flow Chart: Trouble Condition                                                                                                                            page 2

      Green Power LED is on, but LCD backlights are not on.
      Backlights do not turn on, or only turn on and back off.
                 Power LED turns ON.
          But, LCD Backlight is not ON, or only
             turned ON and then back OFF.




                 Is the 12V supplied from
                        Power Bd.?                                no: 0V
                     (see TABLE*1.0)


                                                                                     On Main Bd.
                                                                        Is 5V supplied to "Power ON/OFF SW"                 no: 0V       Main Bd. is not working.
                                                                                  (see TABLE*2.0)                                        Replace "Main Bd."


                yes:12V
                                                                               yes: 5V
                                                                              Replace: "Power Bd."
                                                                              and "Wire Harness"


          Is the 15/16/24V (if applicable) supplied               no: 0V
           from Power Bd. during LED ON time?
                      (see TABLE*1.1)



                                                                      Unplug the cable from Power Bd. to Inverter
                                                                                                                       yes: 15/16/24V
                                                                                                                                         Inverter Bd. is not
                                                                                          Bd..
                                                                                                                                         working. Replace
                                                                       Is the 15/16/24V supplied from Power Bd.
                                                                                                                                         "Inverter Bd.".
          yes:15/16/24V                                                           during LED on time?
                or
         (not applicable)

                                                                                 no: 0V

                                                                         Power Bd. is not working.
                                                                         Replace "Power Bd.".
                       On Main Bd.:
              Is the "BL_ON" voltage (3.3V)                       no: 0V
                  supplied from Main Bd.?
                     (see TABLE*3.0)

                                                                           Main Bd. is not working.
                                                                            Replace "Main Bd."
                yes: 3.3V

    Confirm wire harness connection between Main Bd.
    & Power Bd., and between Power Bd. and Inverter
    Bd.                                                                    note #1
                                                                           Only on the DP52440, please order the SMPS in addition to the Inverter. This
                                                                           SMPS has a HV transformer that may not be working. Change the SMPS first, if
  Inverter Bd. or LCD Panel is not working.                                that does not fix the no BL problem, then change the Inverter.
  1st: Replace "Inverter Bd."
  If Inverter Bd. does not correct problem, then:
  2nd: Replace "LCD Panel"



(TABLE *1.0) 12V Test Points
    42" Models              46" Models                        52" Models               12V on Main Bd.               Confirmation Voltage
DP42840-00       N7AL        DP46840-00           N7EK   DP52440-00    N7KF              Main K8B "pin 8"                     12 V
DP42840-01      N7AM         DP46840-01         N7EEE    DP52440-01   N7KFE
DP42840-02      N7AFF        DP46840-02         N7EGE    DP52440-02   N7KFF
DP42840-03      N7AHE        DP46840-03         N7EKE
DP42840-04      N7AJE
DP42840-07       N7AS


(TABLE *1.1) 15 / 16 / 24V Test Points
    42" Models               46" Models                       52" Models         15 / 16 / 24V on Power Bd Confirmation Voltage
DP42840-00       N7AL        DP46840-00           N7EK                                 Power K605 "pin 1"                     24 V
DP42840-01      N7AM         DP46840-03         N7EKE
DP42840-07       N7AS
DP42840-03      N7AHE                                                                  Power CN4 "pin 1"                      24 V
DP42840-04      N7AJE
DP42840-02      N7AFF        DP46840-01         N7EEE    DP52440-00    N7KF            Power CN2 "pin 12"           42" & 46" = 16V , 52=15 V
                             DP46840-02         N7EGE    DP52440-01   N7KFE
                                                         DP52440-02   N7KFF


(TABLE *2.0) Main Bd.: "Power ON/OFF SW" Test Points
    42" Models            46" Models          52" Models                               12V on Main Bd.               Confirmation Voltage
DP42840-00       N7AL        DP46840-00           N7EK   DP52440-00    N7KF              Main K8B "pin 1"                      5V
DP42840-01      N7AM         DP46840-01         N7EEE    DP52440-01   N7KFE
DP42840-02      N7AFF        DP46840-02         N7EGE    DP52440-02   N7KFF
DP42840-03      N7AHE        DP46840-03         N7EKE
DP42840-04      N7AJE
DP42840-07       N7AS


(TABLE *3.0) Main Bd.: "BL_ON" Test Points
    42" Models            46" Models                          52" Models             BL_ON Command - Main            Confirmation Voltage
DP42840-00       N7AL        DP46840-00           N7EK   DP52440-00    N7KF              Main K8L "pin 3"                  2.3 - 3.3 V
DP42840-01      N7AM         DP46840-01         N7EEE    DP52440-01   N7KFE
DP42840-02      N7AFF        DP46840-02         N7EGE    DP52440-02   N7KFF
DP42840-03      N7AHE        DP46840-03         N7EKE
DP42840-04      N7AJE
DP42840-07       N7AS
Repair Flow Chart: Trouble Condition                                page 3

      Green Power LED and LCD backlights are on, but no video or OSD.
              LCD Backlights are ON.
          But, TV has NO VIDEO or OSD.




                     On Main Bd.:
                Is the 12V supplied
                                                        no: 0V
                   from Pwer Bd.?
                  (see TABLE*1.0)




                                                    Replace "Power Bd."
                     yes                            and "Wire harness".




             Is power to T-CON supllied                no: 0V
                   from Main Bd.?
                    (see TABLE*2.0)




                                                    Main Bd. is not working.
                   yes                               Replace "Main Bd."



              Is LVDS Clock outputed?
                   (see TABLE*3.0)                    no: 0V or 1.1V constant




                                                    Main Bd. is not working.
                                                     Replace "Main Bd."
                     yes




             Confirm LVDS cable connection.
             And check for video/OSD again.                                    If the clock output is OK, the
                                                                               Main Bd. is normally OK, but can
                                                                               not be 100% sure. If the T Con
                                                                               Bd. & LVDS do not the correct
                                                                               problem, please try the Main,
    T. Cnt. Bd. or LCD Panel is not working.                                   before ordering a panel.
    1st: Replace "T. Cnt. Bd. & LVDS Cable".
        If T. Cnt. Bd. & LVDS Cable do not
               correct problem, then:
             2nd: Replace "LCD Panel"




(TABLE *1.0) Main Bd.: 12V Test Points
    42" Models             46" Models                    52" Models               12V on Main Bd.       Confirmation Voltage
DP42840-00     N7AL        DP46840-00     N7EK     DP52440-00      N7KF            Main K8B "pin 8"             12 V
DP42840-01     N7AM        DP46840-01     N7EEE    DP52440-01     N7KFE
DP42840-02    N7AFF        DP46840-02     N7EGE    DP52440-02     N7KFF
DP42840-03    N7AHE        DP46840-03     N7EKE
DP42840-04    N7AJE
DP42840-07     N7AS


(TABLE *2.0) Main Bd.: "T-CON Power Supply" Test Points
    42" Models            46" Models          52" Models                          12V on Main Bd..      Confirmation Voltage
DP42840-00     N7AL        DP46840-00     N7EK     DP52440-00      N7KF           Main K5LV "pin 30"            12 V
DP42840-01     N7AM        DP46840-01     N7EEE    DP52440-01     N7KFE
DP42840-02    N7AFF        DP46840-02     N7EGE    DP52440-02     N7KFF
DP42840-03    N7AHE        DP46840-03     N7EKE
DP42840-04    N7AJE
DP42840-07     N7AS


(TABLE *3.0) Main Bd.: "LVDS Clock" Test Points
    42" Models            46" Models            52" Models                     LVDS Clock on Main Bd.   Confirmation Voltage
DP42840-00     N7AL        DP46840-00     N7EK     DP52440-00      N7KF        K5LV pin #33: Clock -      Waveform will be
DP42840-01     N7AM        DP46840-01     N7EEE    DP52440-01     N7KFE        K5LV pin #35: Clock +        200 - 450 mV
DP42840-02    N7AFF        DP46840-02     N7EGE    DP52440-02     N7KFF                                      74.25 MHz
DP42840-03    N7AHE        DP46840-03     N7EKE                                                          range = 10-20ns/div
DP42840-04    N7AJE
DP42840-07     N7AS

                                                  note: The bandwidth of the oscilloscope and probe must be
                                                  at least 100 MHZ or higher to check if the clock pluse exists
                                                  or not
Repair Flow Chart: Trouble Condition                                                                                                    page 4
             Power LED turns OFF within 10 sec of Power ON, or LED cycles ON & OFF.
              Power LED turns OFF within
       10 sec of Power ON, or cycles ON & OFF.




                     On Main Bd.:
             Is 5V supplied to "Power_SW"                 no: 0V
                 during LED ON time?
                   (see TABLE*1.0)
                                                                     Main Bd. is not working.
                                                                      Replace "Main Bd."

                       yes



               Unplug cable from Main Bd
                                                            yes
                     to T.Cnt. Bd..
                 Is symptom changed?
                                                             T Con Bd. is not working. Main Bd. may
                                                                      also not be working.
                                                               Replace "T Con Bd. & Main Bd."
                        no



              Is the 12V-24V supplied from                  no: 0V
             Power Bd. during LED ON time?
                  (see TABLE*2.0 & 2.1)
                                                                     Power Bd. is not working.
                                                                      Replace "Power Bd."
                     yes:




             Unplug the cable from Power Bd.                  yes:
                      to Inverter Bd.
                Is the symptom changed?
                                                                   Inverter Bd. is not working.
                                                                     Replace "Inverter Bd."




                     no:



              Main Bd. is not working.
               Replace "Main Bd."



(TABLE *1.0) Main Bd.: "Power ON/OFF SW" Test Points
    42" Models            46" Models         52" Models                                12V on Main Bd.       Confirmation Voltage
DP42840-00       N7AL        DP46840-00        N7EK    DP52440-00       N7KF            Main K8B "pin 1"              5V
DP42840-01      N7AM         DP46840-01        N7EEE   DP52440-01       N7KFE
DP42840-02      N7AFF        DP46840-02        N7EGE   DP52440-02       N7KFF
DP42840-03      N7AHE        DP46840-03        N7EKE
DP42840-04      N7AJE
DP42840-07       N7AS


(TABLE *2.0) 12V Test Points
    42" Models             46" Models                       52" Models                 12V on Main Bd.       Confirmation Voltage
DP42840-00       N7AL        DP46840-00        N7EK    DP52440-00       N7KF            Main K8B "pin 8"              12 V
DP42840-01      N7AM         DP46840-01        N7EEE   DP52440-01       N7KFE
DP42840-02      N7AFF        DP46840-02        N7EGE   DP52440-02       N7KFF
DP42840-03      N7AHE        DP46840-03        N7EKE
DP42840-04      N7AJE
DP42840-07       N7AS


(TABLE *2.1) 15/16/24V Test Points
    42" Models             46" Models                       52" Models           15 / 16 / 24V on Power Bd Confirmation Voltage
DP42840-00       N7AL        DP46840-00        N7EK                                    Power K605 "pin 1"             24 V
DP42840-01      N7AM         DP46840-03        N7EKE
DP42840-07       N7AS
DP42840-03      N7AHE                                                                  Power CN4 "pin 1"              24 V
DP42840-04      N7AJE
DP42840-02      N7AFF        DP46840-01        N7EEE   DP52440-00       N7KF          Power CN2 "pin 12"    42" & 46" =16 V , 52=15 V
                             DP46840-02        N7EGE   DP52440-01       N7KFE
                                                       DP52440-02       N7KFF
Notice
                                            CORRECTION                    PRODUCTION CHANGE
                                            SERVICE FLASH                 ADD INFORMATION                        FILE NO.

                       Please add this notice to the Service Manual listed below.                                REVISION 0

                                         Category:      COLOR TELEVISION                                Date:   SEPTEMBER / 08 / 2010


                                         Model:         DP46840                             Effective from : Chassis No. P46840-01


                                         Destination: U.S.A. / CANADA           REF : No. SM780172-01



                                         NOTE: Match the Chassis No. on the unit's back cover with the Chassis No. in the Service
                                               Manual. If the Service Manual Chassis No. does not match the unit's, additional Service
                                               Literature is required. This chassis is similar to Chassis No. P46849-00. Only the
                                               difference Service Information is given in this manual. For detailed Service Information,
                                               refer to the Original Service Manual and Notices for Chassis No. P46849-00 used in
                                               Model DP46849 (SM7800160).


                                         SERVICING SHOULD BE PERFORMED BY ONLY TRAINED AND QUALIFIED SERVICE PERSONNEL.

                                 1. IN THE SERVICE ADJUSTMENTS
                                           The are no changes.

                                 2. IN THE CHASSIS ELECTRICAL PARTS LIST MISCELLANEOUS
                                           The are no changes.



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