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TVP0514


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                                           CONFIDENTIAL                                                    CSV-1
Sony Service Company
National Technical Services                Service Bulletin
A Division of Sony Electronics Inc.
Park Ridge, New Jersey 07656               TV Products

Model:          KV-32XBR400, KV-36XBR400                                             No.      514
Subject: Different Versions Of B-board And HB-board                                  Date: December 11, 2000
         Used In Production. Picture From VIDEO-2
         Input Will Be Too Bright Or Too Dark If Old
         Version Is Connected To New Version.


Symptom:
 (F325)                There are 2 versions of B-board and 2 versions of HB-board. After replacing the B-
                       board or the HB-board the picture displayed from a source connected to the VIDEO-2
                       input will be too bright or too dark if the board that was installed in the set is not the
                       same version as the board that was removed from the set.

                       An old version HB-board connected to a new version B-board will result in the
                       VIDEO-2 picture being too dark.

                       A new version HB-board connected to an old version B-board will result in the
                       VIDEO-2 picture being too bright.

                       As of the date this bulletin was issued, both versions of the HB-board are available as
                       service parts under their own unique part numbers. However, only the new version
                       B-board is being stocked as a service part.

                       The approximate serial number breakpoints between old and new versions is as
                       follows:
                             KV-32XBR400 old version: up to 8009113
                             KV-36XBR400 old version: up to 9017765

                       Solution: Make sure that the following compatibility is followed when replacing
                       either the B-board or the HB-board.

                       IMPORTANT: Refer to the silk-screened part number on the boards to determine the
                       version. Do not rely on the part number that is stamped on the board! The silk-
                       screened part number may not agree with the stamped number.

                       ACCEPTABLE
                       Old version HB-board (A-1372-835-A) with old version B-board (A-1136-110-A)

                       New version HB-board (A-1372-904-A) with new version B-board (A-1136-147-A)


                       UNACCEPTABLE
                       Old version HB-board (A-1372-835-A) with new version B-board (A-1136-147-A)

                       New version HB-board (A-1372-904-A) with old version B-board (A-1136-110-A)

                       Continued on next page......

Reference: Matsuoka E-mail 11/30/00                                                                     PRINTED IN USA
AUTOFLAGGED - YES
TV Products Service Bulletin No. 514




                 As only the new version B-board will be supplied as service parts, you may encounter
                 a compatibility problem if the set has the old version HB-board. In this case, the old
                 HB-board can be easily modified to be compatible with the new version B-board, as
                 follows:

                 Remove: R4505, R4508, R4510, D4501, D4502, D4504.

                 Add jumper wire across: C4503, C4506, C4508.



            Making old version HB-board compatible with new version B-board




                             HB-Board

                                                             C4508
                                                             Add
                                                             Jumper             D4501
                                                             Wire               Remove
                                       D4504
                                       Remove
                  C4503
                  Add
                  Jumper
                  Wire        D4502
                              Remove

                  C4506
                  Add
                  Jumper
                  Wire
                                                                             R4510
                                       R4508                                 Remove
                                       Remove
                                                            R4505
                                                            Remove



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