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Okidata Fax 5700 5900 Service Manual


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                                       Service Guide OKIFAX 5700/5900
                                                      Chapter 0 Introduction
Front Cover




                                        OKIFAX 5700/5900
                                      FACSIMILE PRODUCTS


                                   Adobe Acrobat printable reference copy
                                  of the OKIDATA Service Training Manual.
                                                 10/25/98

              Note: This Adobe Acrobat version of the Okidata Service Training Manual was built with the pictures
                     rendered at 72 dpi, which is ideal for screen viewing. For future updates to this manual, and
                     more on-line information visit our Business Partner Exchange (BPX) at
                     http://bpx.okidata.com.
      Table of Contents                                               Page

Service Guide OKIFAX 5700/5900
   0 Introduction
       Copyright                                                       2
   1 General Information
       1.1 General Performance                                         3
       1.2 General User's Function                                     4
       1.3 General Maintenance Functions                               5
       1.4 General Appearance                                          6
       ....1.4.1 General Appearance of OKIFAX 5700/5900                7
       ........Telephone Directory P6                                  8
       ....1.4.2 Control Panel                                         9
       1.5 Basic Performance Specifications                            10
       ....Table 1.5.1 (1/8) Basic Performance Specifications          11
       ....Table 1.5.1 (2/8) Basic Performance Specifications          12
       ....Table 1.5.1 (3/8) Basic Performance Specifications          13
       ....Table 1.5.1 (4/8) Basic Performance Specifications          14
       ....Table 1.5.1 (5/8) Basic Performance Specifications          15
       ....Table 1.5.1 (6/8) Basic Performance Specifications          16
       ....Table 1.5.1 (7/8) Basic Performance Specifications          17
       ....Table 1.5.1 (8/8) Basic Performance Specifications          18
       1.6 Reports and Lists                                           19
       ....1.6.1 Reports & List Specifications (1/2)                   20
       ....1.6.1 Shows Reports and Lists (2/2)                         21
       ........Active Memory Files P1                                  22
       ........Active Memory Files P2                                  23
       ........Active Memory Files                                     24
       ........Activity Report                                         25
       ........Message Confirmation (Normal Report)                    26
       ........Memory Confirmation (Error Report)                      27
       ........Broadcast Entry Report P1                               28
       ........Broadcast Entry Report P2                               29
       ........Broadcast Entry Report P1                               30
       ........Broadcast Entry Report P2                               31
       ........Broadcast Entry Report (Broadcast TX)                   32
       ........Broadcast Confirmation Report P1                        33
       ........Broadcast Confirmation Report P2                        34
       ........Broadcast Confirmation Report P1                        35
       ........Broadcast Confirmation Report P2                        36
       ........Broadcast Confirmation Report (Broadcast TX by Speed    37
       dial)
       ........Configuration P1                                        38
       ........Configuration P2                                        39
       ........Configuration P3                                        40
       ........Configuration P1                                        41
       ........Configuration P2                                        42
       ........Telephone Directory P1                                  43
       ........Telephone Directory P2                                  44
       ........Telephone Directory P3                                  45
       ........Telephone Directory P4                                  46
       ........Telephone Directory P5                                  47
       ........Telephone Directory P1                                  48
   Table of Contents                                  Page
    ........Telephone Directory P2                     49
    ........Telephone Directory P3                     50
    ........Telephone Directory P4                     51
    ........Telephone Directory P5                     52
    ........Telephone Directory P6                     53
    ........Telephone Directory P7                     54
    ........Telephone Directory P8                     55
    ........Telephone Directory (Speed dial)           56
    ........Power Outage Report                        57
    ........Confidential RX Report                     58
    ........Protocol Dump P1                           59
    ........Protocol Dump P2                           60
    ........Self Diagnosis Report                      61
    ........Function List P1                           62
    ........Function List P2                           63
    ........Function List P3                           64
    ........Function List P1                           65
    ........Function List P2                           66
    ........Function List P3                           67
    ........Group Directory                            68
    ........Group Directory P1                         69
    ........Group Directory P2                         70
    ........Group Directory (Speed dial)               71
    ........Protocol Dump P1                           72
    ........Protocol Dump P2                           73
    ........NIC Configuration                          74
    ........Banner Sheet                               75
2 Installation
    2.1 General Setup Information                      76
    2.2 Site Selection                                 77
    2.3 Unpacking                                      78
    2.4 Check of Contents                              79
    2.5 Installation of Attachments                    80
    2.6 AC Cord Connection                             81
    2.7 Telephone and Line Connections                 82
    2.8 Packing for Shipment                           83
    2.9 Initial Settings                               84
    ....2.9.1 General Procedure of Key Operation       85
    ........User Functions                             86
    ....2.9.2 Technical Functions                      87
    ........2.9.2.1 Technical Functions Operation 1    88
    ........2.9.2.2 Technical Functions Operation 2    89
    ........2.9.2.2.1 T1 (TX) Timer Value              90
    ........2.9.2.2.2 T1 (RX) Timer Value              91
    ........2.9.2.2.3 T2 Timer *100ms                  92
    ........2.9.2.2.4 Error Criterion                  93
    ........2.9.2.2.5 Attenuator                       94
    ........2.9.2.2.6 T/F Tone Att.                    95
    ........2.9.2.2.7 MF Att.                          96
    ........2.9.2.2.8 Ring Dura. *10ms                 97
    ........2.9.2.2.9 CML Timing *100ms                98
Table of Contents                                                  Page
........2.9.2.2.10 LED Headstrobe                                   99
........Service Personnel Initial Settings Table 2.9.2.3 (1/11)    100
........Service Personnel Initial Settings Table 2.9.2.3 (2/11)    101
........Service Personnel Initial Settings Table 2.9.2.3 (3/11)    102
........Service Personnel Initial Settings Table 2.9.2.3 (4/11)    103
........Service Personnel Initial Settings Table 2.9.2.3 (5/11)    104
........Service Personnel Initial Settings Table 2.9.2.3 (6/11)    105
........Service Personnel Initial Settings Table 2.9.2.3 (7/11)    106
........Service Personnel Initial Settings Table 2.9.2.3 (8/11)    107
........Service Personnel Initial Settings Table 2.9.2.3 (9/11)    108
........Service Personnel Initial Settings Table 2.9.2.3 (10/11)   109
........Service Personnel Initial Settings Table 2.9.2.3 (11/11)   110
........2.9.2.4 TEL/FAX Automatic Switching                        111
........2.9.2.5 TAD mode                                           112
........2.9.2.6 Outline of Parallel Pickup                         113
....2.9.3 User's Functions                                         114
....2.9.4 Location Program                                         115
........2.9.4.1 Select Menu is shown as below:                     116
........2.9.4.1 Location Program (1/2)                             117
........2.9.4.1 Location Program (2/2)                             118
....2.9.5 Setup                                                    119
........2.9.5.1 Clock Adjustment                                   120
........2.9.5.2 ID/Password Programming                            121
............2.9.5.2.1 TSI/CSI                                      122
............2.9.5.2.2 Sender ID                                    123
........2.9.5.3 Machine Settings:                                  124
............2.9.5.3.1 Auto Answer Mode                             125
............2.9.5.3.2 TX Mode Default                              126
........2.9.5.4 Dial Options                                       127
........2.9.5.4 Dial Options Table                                 128
............2.9.5.4.1 Redial Tries                                 129
............2.9.5.4.2 Redial Interval                              130
............2.9.5.4.3 Dial Prefix                                  131
........2.9.5.5 Incoming Options                                   132
............Table 2.9.5.5 Incoming Options                         133
............2.9.5.5.1 CNG Count                                    134
........2.9.5.6 Report Options:                                    135
............2.9.5.5.2 Distinctive Ring                             136
........2.9.5.7 LAN Options:                                       137
............2.9.5.7 Table                                          138
............2.9.5.7.1 IP Address                                   139
............2.9.5.7.2 Subnet Mask                                  140
............2.9.5.7.3 Default Gateway                              141
....2.9.6 User Default Setting                                     142
....2.9.7 Technical Default Setting                                143
....2.9.8 Default Setting of Dial Parameters                       144
....2.9.9 Off-line tests                                           145
........2.9.9.1 Self Diagnosis Flow                                146
........Self Diagnosis Report                                      147
....2.9.10 On-line Tests                                           148
........2.9.10.1 Typical Transmission Flow Diagram                 149
   Table of Contents                                              Page
    ........2.9.10.2 Typical Reception Transmission Diagram       150
    2.10 Installation of optional units                           151
    ....2.10.1 Optional units                                     152
    ....2.10.2 Memory Board Installation Instruction              153
    ....2.10.3 Network Card Installation Instruction              154
    ....2.10.4 G4 Board Installation Instruction                  155
3 Brief Technical Description
    Electrophotographic Process Flow                              156
    3.1 Fundamentals of the Electro-Photographic Process          157
    3.2 Actual Electrophotographic Process                        158
    3.3 Board and Units                                           159
    3.4 Overall Dimension and Mechanical Structure                160
4 Disassembly
    4.0 General                                                   161
    ....4.1 Precautions for Parts Replacement                     162
    ....4.2 Tools                                                 163
    ....4.3 How to Disassemble and Reassemble                     164
    ........Whole Unit Picture                                    165
    ........4.3.1 Document Table Cover                            166
    ........4.3.2 Rear Cover and NCU Cover                        167
    ........4.3.3 Main Cover                                      168
    ........4.3.4 Operation Unit                                  169
    ........4.3.5 NCU Board                                       170
    ........4.3.6 MODEM Board                                     171
    ........4.3.7 Plate Package                                   172
    ........4.3.8 Scanner Unit (CIS)                              173
    ........4.3.9 Stacker Frame                                   174
    ........4.3.10 Printer Unit                                   175
    ........4.3.11 Fan and Fan Guard                              176
    ........4.3.12 Main Board                                     177
    ........4.3.13 Contact Assembly and High-/Low Voltage Power   178
    Supply Boards
    ........4.3.14 Disassembling the Operation Unit               179
    ............4.3.14.1 Disassembling the Operation Unit         180
    ........4.3.15 Disassembling the Scanner Unit (L)             181
    ........4.3.16 Scanner (CIS)                                  182
    ........4.3.17 PC1/PC2 Sensors                                183
    ........4.3.18 Speaker                                        184
    ........4.3.19 Scanner Motor                                  185
    ........4.3.20 Disassembling the Printer Unit                 186
    ........4.3.21 LED Head                                       187
    ........4.3.22 Toner Lockout Board                            188
    ........4.3.23 Stacker Cover                                  189
    ........4.3.24 Fusing Unit                                    190
    ........4.3.25 Manual Feed Assembly                           191
    ........4.3.26 Back-up Roller, Transfer Roller                192
    ........4.3.27 Resist Roller, Hopping Roller, Sensor Plates   193
    ........4.3.28 Eject Guide Assembly                           194
5 Adjustments
    5.1 Setting of LED Print Head Drive Time                      195
    ....Settings of Technical Function No. 26 (Table 5.1.1)       196
   Table of Contents                                               Page
    ....5.2.1 Confirmation Items                                   197
    ....5.2.2 Measurement                                          198
6 Cleaning and Maintenance
    6.1 Replacement of Consumables                                 199
    6.2 Routine Inspection                                         200
    6.3 Printer Counter Display/Clear (User)                       201
    6.4 Printer Counter Display/Clear (Service)                    202
    6.5 Self-Diagnosis Test                                        203
    6.6 Sensor Calibration Test                                    204
    6.7 LED Test                                                   205
    6.8 Tone Send Test                                             206
    6.9 High-Speed Modem Send Test                                 207
    6.10 High-Speed Modem Receive Test                             208
    6.11 MF Send Test                                              209
    6.12 Tone (TEL/FAX)                                            210
    6.13 Protocol Data Dump Printing                               211
    6.14 System Reset                                              212
    6.15 Service Codes                                             213
    ....Service Code list [Table 6.15.1] (1/2)                     214
    ....Service Code list [Table 6.15.1] (2/2)                     215
    ....G4 Service Code Lists                                      216
7 Troubleshooting
    7.0 Extension cable lists                                      217
    7.1 Overview                                                   218
    ....7.1 Overall Troubleshooting Flow Chart                     219
    ....7.2 No LCD Operation                                       220
    ....7.3 ALARM LED On                                           221
    ....7.4 Printing Test Failure                                  222
    ....7.5 No Local Copy                                          223
    ....7.6 Auto Dial Failure                                      224
    ....7.7 Transmission Problem                                   225
    ....7.8 Auto Reception Failure                                 226
    ....7.9 Reception Problem                                      227
    ....7.10 Sensor Calibration Test                               228
    ....7.11 LED Test                                              229
    ....7.12 Tone Send Test                                        230
    ....7.13 High-Speed Modem Test                                 231
    ....7.14 MF Send Test                                          232
    ....7.15 Tone (TEL/FAX) Send Test                              233
    ....7.16 No Acoustic Line Monitor                              234
    ....7.17 Power Supply Unit                                     235
    ....7.18 No Document Feeding                                   236
    ....7.19 Multiple Document Feeding                             237
    ....7.20 Document Skew                                         238
    ....7.21 Document Jam                                          239
    ....7.22 Printer Unit                                          240
    ........7.22.1 Precaution                                      241
    ........7.22.2 Troubleshooting Flow Charts of Printer Unit     242
    ........Table 7.22.2 Alarm Display                             243
    ............Troubleshooting flow chart 1: Top Cover is Open    244
    ............Troubleshooting flow chart 2: Replace Image Drum   245
    Message
    Table of Contents                                                      Page
    ............Troubleshooting flow chart 3: Engine Controller Error      246
    ............Troubleshooting flow chart 4: Fuser Unit Thermal Error     247
    ............Troubleshooting flow chart 5: Paper Jams                   248
    ............Troubleshooting flow chart 6: No Paper Tray or No          249
    Paper
    ............Action Items (Printer Unit-LCD Message) Table 7.22.2       250
    ............Sample Image Problems (Figure 7.22.1)                      251
    ............Troubleshooting flow chart 7: Light or Blurred Output      252
    ............Troubleshooting flow chart 8: Smeared Background on        253
    Output
    ............Troubleshooting flow chart 9: Blank Output                 254
    ............Troubleshooting flow chart 10: Vertical Black Stripes on   255
    Output
    ............Troubleshooting flow chart 11: Evenly Spaced Marks on      256
    Output
    ............Troubleshooting flow chart 12: Missing Print on Output     257
    ............Troubleshooting flow chart 13: Vertical White Stripes on   258
    Output
    ............Troubleshooting flow chart 14: Poor Fusing                 259
8 Dipswitch Setting Tables
    Portuguese                                                             260
A Board Descriptions
    Preface                                                                261
    Service Caution                                                        262
    A1.1 Unit Configuration and Block Diagram                              263
    ....Block Diagram                                                      264
    A2.1 Signal Flow Explanation                                           265
    ....1. Copy                                                            266
    ....2. G3 TX (MH/MR/MMR)                                               267
    ....2-1. G3 TX (JBIG): OKIFAX 5900 only                                268
    ....3. G3 RX (MH/MR/MMR)                                               269
    ....3-1. G3 RX (JBIG): OKIFAX 5900 only                                270
    ....4. PC Print (Option)                                               271
    ....5. PC Scanner (Option)                                             272
    ....6. PC-FAX TX (Option)                                              273
    ....7. PC-FAX RX (Option)                                              274
    ....8. ISDN PC-FAX G3 TX (Option)                                      275
    ....9. ISDN PC-FAX G3 RX (Option)                                      276
    ....10. ISDN G3 TX (Option)                                            277
    ....11. ISDN G3 RX (Option)                                            278
    ....12. G4 TX (Option)                                                 279
    ....13. G4 RX (Option)                                                 280
    ....14. LAN Print (Option)                                             281
    ....A3.1 Toner Low Detection                                           282
    ....A3.2 Centronics Parallel Interface                                 283
    ....A3.3 Electrophotographic Process                                   284
    ....A3.4 Process Operation Descriptions                                285
B Print Operation Description
    B.1 Mechanical Components                                              286
    B.2 Description of Print Operations                                    287
    ....1) Hopping and feeding                                             288
   Table of Contents                                                   Page
     ....2) Charging                                                   289
     ....3) Exposure                                                   290
     ....4) Developing                                                 291
     ....5) Transfer                                                   292
     ....6) Fusing                                                     293
     ....7) Cleaning                                                   294
     ....8) Cleaning of rollers                                        295
     B.3 Errors                                                        296
     ....B.3.1 Errors List                                             297
     ....B.3.2 Major Trouble Errors                                    298
     ........B.3.2.1 Fuse Error                                        299
     ........B.3.2.2 Fan Error                                         300
     ........B.3.2.3 Paper Feed Monitoring                             301
     ........B.3.2.4 2'nd Tray Communication Error                     302
     ........B.3.2.5 Cover Open                                        303
     ....B.3.3 Recoverable errors                                      304
     ........B.3.3.1 Toner Low Detection                               305
     B.4 Other Special Cases                                           306
     ....B.4.1 Manual Paper Feed                                       307
     ....B.4.2 Cleaning                                                308
     ....B.4.2 Diagram - Description of Print Operations               309
C Illustrated Parts List
     Illustrated Parts List                                            310
     ....Section 1: Cabinet Assembly                                   311
     ....Section 2: Control Panel Assy                                 312
     ....Section 3: Printer Assembly                                   313
     ....Section 4: Base Assembly                                      314
     ....Section 5: Frame Assy Scanner - (L)                           315
     ....Section 6: Frame Assy - Scanner (U)                           316
     ....Section 7: Cables, Option Boards                              317
D Second Paper Feeder
     Preface                                                           318
     1. Outline                                                        319
     ....1.1 Functions                                                 320
     ....1.2 External View and Component Names                         321
     2. Mechanism Description                                          322
     ....2.1 General Mechanism                                         323
     ....2.2 Hopper Mechanism                                          324
     3. Parts Replacement                                              325
     ....3.1 Precautions Concerning Parts Replacement                  326
     ....3.2 Parts Layout                                              327
     ....3.3 Parts Replacement Methods                                 328
     ........3.3.1 Stepping motor (Hopping)                            329
     ........3.3.2 TQSB2 PCB                                           330
     ........3.3.3 Hopping Roller Shaft Assy and One-way Clutch Gear   331
     4. Troubleshooting                                                332
     ....4.1 Precautions Prior to the Troubleshooting                  333
     ....4.2 Preparations for the Troubleshooting                      334
     ....4.3 Troubleshooting Method                                    335
     ........4.3.1 LCD Status Message List                             336
     5. Connection Diagram                                             337
       Table of Contents                                    Page
      ....5.1 Interconnection Diagram                       338
      ....5.2 PCB Layout                                    339
      6 Parts List                                          340
   E PC-Loading
      PC Loading                                            341
      ....1. General                                        342
      ........1.1 Application                               343
      ........1.2 General                                   344
      ........1.3 Note on Explanation                       345
      ........1.4 Related Document                          346
      ....2. Basic Operation                                347
      ........2.1 Supported Functions                       348
      ........2.2 Differences from HSLS                     349
      ........2.3 G4 PC Loading                             350
      ............2.3.1 Operating Conditions                351
      ....3. PC Loading Procedure                           352
      ........3.1 PC Loading Upon Memory Error Occurrence   353
      ............3.1.1 Explanation on Procedure            354
      ............3.1.2 Procedural Sequence Diagram         355
      ........3.2 PC Loading by Manual Operation            356
      ............3.2.1 Explanation of Procedure            357
      ............3.2.2 Procedural Sequence Diagram         358
      ............3.2.3 Operation Flow                      359
      ........3.3 G4 Board PC Loading Procedure             360
      ............3.3.1 Explanation of Procedure            361
      ............3.3.2 Sequence Diagram                    362
      ............3.3.3 G4 PC Loading Flow                  363
      ....4. LCD Messages                                   364
      ....5. Buzzer Sounding Patterns                       365
      ........5.1 Upon Start of PC Loading                  366
      ........5.2 Upon Normal End                           367
      ........5.3 Upon Error Occurrence                     368
      ....6. List of Error Causes and Corresponding Codes   369
      ....7. Cautions                                       370
      ....8. Loading Processing Time                        371
      ........8.1 Main Board                                372
      ........8.2 ISDN Option Board                         373
Service Manual for OF53/56Plus
   7 Troubleshooting
       ............Overall Troubleshooting Flowchart        374
                                                                                                          Page: 2
                                                 Service Guide OKIFAX 5700/5900
                                                           Chapter 0 Introduction

Copyright

This document may not be reproduced without the written permission of Okidata Training and Publications. Every
effort has been made to ensure the accuracy of the information contained in this training course. Okidata is not
responsible for errors beyond its control.

Copyright / About Information

Copyright 1999 by Okidata All rights reserved.

Written by Okidata Training and Publications

Contact

Please address any comments on this publication to:

Mailing Address Okidata
                           Training and Publications
                           2000 Bishops Gate Blvd.
                           Mount Laurel, NJ 08054-3499

Web Site                   www.okidata.com


Copyright Listing

OKIDATA is a registered trademark of Oki Electric Industry Company, Ltd.; marques deposee de Oki Electric
Industry Company, Ltd.; marca registrada, Oki Electric Industry Company, Ltd.

IBM, PC, PC-DOS, and Proprinter XL are registered trademarks of International Business Machines Corporation.

Microsoft and MS-DOS are registered trademarks and Microsoft Basic, Windows, TrueImage, and TrueType are
trademarks of Microsoft Corporation.

Okilink II is a trademark of Oki Electric Industry Company, Ltd.

ZIP Code is a registered trademark of the United States Postal Service.




Copyright 1998, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner
Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
                                                                                                         Page: 3
                                               Service Guide OKIFAX 5700/5900
                                                    Chapter 1 General Information

1.1 General Performance


    1 Type of appearance
           l   Desktop type
    2 Applicable lines
           l    PSTN (Public switched telephone network)
           l    PBX (Private branch exchange)
           l    ISDN (Integrated service digital network)
           l    LAN (Local area network)
          Note: ISDN and LAN are option.
    3   Compatibility
            l ITU-T Group 3 facsimile transceiver
            l ITU-T Group 4 facsimile transceiver (option)
    4   Document width
            l Max. 216 mm (8.5 inches [North American Letter])
            l Min. 148 mm (5.83 inches [ISO A5 size])
    5   Effective reading width
          (TX):
            l Max. 215.4 mm (NA Letter)
            l 208.6 mm (ISO A4 size)
          (RX):
            l 211.3 mm (NA Letter)
            l 211.3 mm (ISO A4 size)*1
          * Printing width will be 206 mm
    6   Scanning length
            l 128 mm to 356 mm (5.06 inches to 14 inches)
                (Length setting: Long document s(1500 mm) are also available.)
    7   Automatic document feeder (ADF)
            l 50 sheets (NA Letter/A4-size: 20-lb/75 gm Oki Data recommended paper)
            l 30 sheets (North American Letter/A4-size: 16 to 28-1b bond/60-105 gm)
    8   Recording paper or sheet
            l 1st cassette: North American Letter/NA Legal/A4-size plain paper cut 250 sheets capacity
                (20-lb/75 gm)
            l 2nd cassette (option): North American Letter/NA Legal/A4-size plain paper cut 500 sheets
                capacity (20-lb/75 gm)
            l Manual paper feeder: Transparency for overhead projector, applicable. sheet size: NA
                Letter/NA Legal/A4-size
                * : Oki Data Recommended paper
    9   Printable width
            l North American: 211.3 mm (203.2 mm for assured quality)
            l North American Legal: 211.3 mm (203.2 mm for assured quality)
            l ISO A4: 206.0 mm (197.3 mm for assured quality)
   10   Printable length
            l NA Letter: 273.4 mm (10.76 inches) / 266.7 mm (10.49 inches) for assured quality
            l NA Legal: 349.6 mm (13.76 inches) / 342.9 mm (13.49 inches) for assured quality
            l ISO A4: 291 mm (11.46 inches) / 284.3 mm (11.19 inches) for assured quality
   11   Copy stacker
            l Face down stacking: Max. 200* sheets
            l Face up stacking: Max. 10* sheets
          *Note 1: Oki Data Recommended paper
          *Note 2: Face down or face up stacking is changeable by the lever.
   12   Scanning resolution
   a) Horizontal
       l 300 dots per inch (Note: 600 dpi x 15.4 mm; copy is available)
   b) Vertical
     l 300 dots per inch, 15.4, 7.7 and 3.85 lines per mm (Note: 300 dpi x 300 dpi; Transmission
         is available.
13 Scanning method
       l 2592 bits contact image sensor
14 Recording resolution)
   a) Horizontal: 600 dots/inch
   b) Vertical:
     Variable:

      l    STD mode (A4: 3.85 to 5.06 line/mm) (Letter: 3.85 to 5.28)
      l    FINE mode (A4: 7.7 to 9.3 line/mm) (Letter: 7.7 to 10.57)
      l    EX-FINE mode : (A4: 15.4 line/mm) (A4 15.4 to 19.87 line/mm) (Letter: 15.4 to 21.15)
      l    EX-FINE (300 dot/inch): (A4: 300 to 387 mm/line) (Letter: 300 to 412)

     Fixed:
       l
       l   EX-FINE mode : 300 dot/inch, 15.4 line/mm
       l   FINE mode: 7.7 line/mm
       l   STD mode: 3.85 line/mm
       l   PC-Print: 600 dot/inch, 300 dot/inch

15 Printing method
     Electrophotographic printing
         l 211.3 mm (2496 bits) LED printhead
16   Minimum scan line time for reception
         l When receiving from OKIFAX or ECM: 0 ms
         l When receiving from non- OKIFAX and non ECM: 10 ms at 3.85 line/mm; 5 ms at 7.7
             line/mm, 15.4 line/mm
17   Print speed
         l Max. 10 sheets per minute (at NA letter size)
18   Coding scheme
         l Modified Huffman (MH)
         l Modified READ (MR)
         l Modified Modified READ (MMR)
         l JBIG (only for OKIFAX 5900)
19   Modem (Rev. 2)
         l ITU-T Rec. V.29: 9600 bps for use on point-to-point 4-wire leased telephone type circuits.
         l ITU-T Rec. V.27 ter: 4800 bps modem for use in GSTN (General Switched Telephone
             Network)
         l ITU-T Rec. V.21 channel 2: 300 bps duplex modem for GSTN
         l ITU-T Rec. V.17: 2-wire modem for fax applications up to 14.4 kbps
         l ITU-T Rec. V.34
20   Transmission speed
         l 2.5 sec. per sheet of ITU-T No. 1 evaluation test chart (for OKIFAX 5900)
         l 3.0 sec. per sheet of ITU-T No. 1 evaluation test chart (for OKIFAX 5700)
             Note: This is Phase C time at 3.85 line/mm.
21   Protocol
         l ITU-T Rec. T.30
         l ITU-T Rec. G4 Class 1 (option)
         l OKI special protocols: High-speed protocol (G3)
22   Error correction mode (ECM)
      l ITU-T ECM
23   Image memory
         l Basic mode: 2.5 M-byte (OKIFAX 5700) & 4.5 M-byte (OKIFAX 5900)
         l Optional memory: 2.0/4.0 M-byte
24   Liquid crystal display (LCD)
         l Four lines of 20 characters for operation guidance, check and various kinds of information
25   Power source
            l Nominal input voltage 120 VAC for ODA version
            l Nominal input voltage 230 VAC for INT'L version
    26 MFP (Multi- Function Peripheral) function
          l PC Printer Function
          l PC Scanner Function
          l PC Fax Modem Function
         Note: For details, see "Product Specification for MFP". Hardware is standard and software is
         Bi-Centro interface.
    27 ISDN function (option)
        l G4 function
        l ISDN G4: Communication
        l ISDN G3: Communication
        l ISDN: Report and List

    28 Network print service
        l   Netware
        l   TCP/IP
        l   Windows NT/95/3.1
        l   T600 dpi, 10 ppm
       Note: For details, see "Product Specification for Network Print Service"


NA = North America


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                                                                                         Page: 4
                                                 Service Guide OKIFAX 5700/5900
                                                         Chapter 1 General Information

1.2 General User's Function

1) Transmission
     1 Transmit mode
         l    Automatic transmit mode
         l    Manual transmit mode
    2   Instant Dialing
    3   Delayed feeder transmission
    4   Memory transmission
          l 40 sessions
    5   Delayed memory transmission (within 3 days)
          l 20 specified times for OKIFAX 5700
          l 30 specified times for OKIFAX 5900
    6   Sequential broadcast (Memory)
          l 150 stations for OKIFAX 5700
          l 240 stations for OKIFAX 5900
    7   Delayed broadcast
          l 20 specified times for OKIFAX 5700
          l 30 specified times for OKIFAX 5900
    8   Confidential message transmission
          l Feeder Confidential TX
          l Memory Confidential TX
    9   Relay broadcast initiate
          l Feeder Relay broadcast initiate
          l Memory Relay broadcast initiate
   10   Polling transmission
          l Feeder Polling TX
          l Memory Polling TX
   11   Bulletin Poll transmission (When Box number is opened).
          l 16 boxes
   12   Batch transmission
   13   Priority transmission
   14   Transmission preparation (Feeder)

2) Reception
    1 Receive mode
         l    Automatic receive mode
         l    Manual receive mode
         l    TEL/FAX receive mode
         l    TAD mode
         l    Memory receive mode
         l    Forwarding mode
    2   Memory only reception
    3   No toner/No paper reception (memory)
    4   Confidential message reception
         l 16 mail boxes
    5   Fax forwarding for incoming calls
    6   Fax forwarding for no toner/no paper reception
    7   Polling reception

3) Convenience
    1 Dual access
    2 Automatic redial
    3 Last number redial (Manual redial)
    4 Local copy of a document, including multiple copies
         l   99 copies max.
    5 Sender identification (Sender ID)
    6 Personal identification (Personal ID)
    7 TSI/CSI: Local telephone number
    8 Acoustic monitor (only TX mode)
         l   5 level selectable
    9 Automatic alternate selecting call
        (FAX No. + FAX No. can be registered in one-touch keys).
         l OKIFAX 5700: Speed Dial (1 to 40) are assigned to one-touch keys.
         l OKIFAX 5900: Speed Dial (1 to 80) are assigned to one-touch keys.

   10 Half-tone transmission (at FINE resolution)
         l   64 scale gradations
   11 Page re-transmission (Only when memory TX mode)
   12 Distinguishing text from pictures
   13 Vertical reduction printing (Reduction rate is from 100% to xx%).
        Note: xx is Letter 72.8%, A4 77.5%
   14 Smoothing printing
        In case of 8 dot/mm x 3.85 lines/mm --> 300 dot/inch x 784 lines/inch
   15 Auto dialing
         l Speed dialing:
        OKIFAX 5700: 1 to 140 (1 to 40 are assigned to one-touch keys)
        OKIFAX 5900: 1 to 230 (1 to 80 are assigned to one-touch keys)
         l Group dialing: 20 groups
         l Keypad dialing
         l Chain dialing
         l Mixed dialing
   16   Real-time dialing
        Dialing with off hook condition or when the HOOK key is pressed.
   17   Automatic pause signal insertion
   18   Local copy
   19   Telephone directory (Alpha/Location) dialing
   20   TEL/FAX automatic switching
   21   TAD mode (for external telephone answering device)
   22   Session number
   23   Closed user group (Direct mail rejection)
   24   Contrast and resolution control
   25   Key touch tone
   26   Printer counter display (For drum, toner, print, and scan)
   27   Quick scanning
   28   Time and date setting
   29   Language selection
         l 2 languages (LCD and Report)
   30   Distinctive ring detect
   31   Restricted access
   32   Beep sound

4) Reports

     1   Function list
     2   Configuration
     3   Phone directory
     4   Group directory
     5   Activity report
     6   Active memory files
     7   Broadcast
     8   Protocol dump (G3 and G4)
     9   NIC configuration
    10   Log. report
    11   G4 Log. report
    12   Self diagnosis report

5) Report options
     1   MCF. (Single-Loc.)
     2   MCF. (Multi-Loc.)
     3   Image in MCF.
     4   Error report (MCF).




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                                                                                                         Page: 5
                                               Service Guide OKIFAX 5700/5900
                                                    Chapter 1 General Information

1.3 General Maintenance Functions

1) Local tests
       1 Self-diagnosis
          Main board
            l    CPU ROM/RAM check
            l    Flash memory check (Program, Language, and Default)
            l    Modem
            l    RAM check
            l    Toner cartridge
            l    Option memory check
           DEVICE ID
            l    LAN Board check (option)
           ISDN board (option)
            l CPU ROM/RAM check
       2   Sensor calibration (Adjustment of scanning level)
       3   LED test
       4   Tone send test (When NCU board is installed)
       5   High-speed modem send test (When NCU board is installed)
       6   High-speed modem receive test (When NCU board is installed)
       7   MF tone test (When NCU board is installed)
       8   Tone (TEL/FAX) test (When NCU board is installed)
       9   Loop back 1 (When ISDN option board is installed)
      10   Loop back 2 (When ISDN option board is installed)
      11   INFO0 sending (When ISDN option board is installed)
      12   INFO1 sending (When ISDN option board is installed)
      13   INFO2 sending (When ISDN option board is installed)
      14   INFO3 sending (When ISDN option board is installed)
      15   Pulse (1kHz) send (When ISDN option board is installed)
      16   Pulse (2kHz) send (When ISDN option board is installed)
      17   Pulse (N2kHz) send (When ISDN option board is installed)

2) Technical setup

3) System reset
        l       All data clear
        l       Location data clear
        l       Configuration data clear

4) Default type set

5) PC loading

6) G4 PC loading




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                                                                                                         Page: 6
                                               Service Guide OKIFAX 5700/5900
                                                    Chapter 1 General Information

1.4 General Appearance

Figure 1.4.1 shows the general appearance of the OKIFAX 5700/5900.

Figure 1.4.2 Control Panel for OKIFAX 5700/5900.




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                                                                                   Page: 7
                                               Service Guide OKIFAX 5700/5900
                                                   Chapter 1 General Information

1.4.1 General Appearance of OKIFAX 5700/5900

Figure 1.4.1 shows the general appearance of the OKIFAX 5700/5900.




Figure 1.4.1 General Appearance of OKIFAX 5700/5900.
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Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
                                                            Page: 8
                         Service Guide OKIFAX 5700/5900
                            Chapter 1 General Information

Telephone Directory P6
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Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
                                                                                                         Page: 9
                                               Service Guide OKIFAX 5700/5900
                                                    Chapter 1 General Information

1.4.2 Control Panel




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Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
                                                                                                        Page: 10
                                               Service Guide OKIFAX 5700/5900
                                                     Chapter 1 General Information

1.5 Basic Performance Specifications

Table 1.5.1 (1/8) Basic Performance Specifications

Table 1.5.1 (2/8) Basic Performance Specifications

Table 1.5.1 (3/8) Basic Performance Specifications

Table 1.5.1 (4/8) Basic Performance Specifications

Table 1.5.1 (5/8) Basic Performance Specifications

Table 1.5.1 (6/8) Basic Performance Specifications

Table 1.5.1 (7/8) Basic Performance Specifications

Table 1.5.1 (8/8) Basic Performance Specifications




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                                                                                                        Page: 11
                                               Service Guide OKIFAX 5700/5900
                                                      Chapter 1 General Information

Table 1.5.1 (1/8) Basic Performance Specifications


No.    Item                          Specifications
1      Applicable line               1) PSTN (Public switched telephone network)
                                     2) PBX (Private branch exchange)
                                     3) ISDN (Integrated services digital network): Option
                                     4) LAN (Local area network): Option

2      Line interface
       1) Impedance                  600 Ohms balanced
                                     Note: Impedance may differ by the requirement of PTT.

       2) Sending power level        0 dBm to -15 dBm range
                                     (Adjustable in 1 dB steps. Technical Setup No. 21)

       3) Receiving power level      0 dBm to -40 dBm
                                     (In case of V.34 TX/RX, -3 to -43 dBm

3      Type of document to be
       transmitted
       1) Width                      Max. 216 mm (NA Letter)
                                     Min: 148 mm (ISO A5 size)
                                     Note: Effective reading width is NA Letter 215 mm)

       2) Length                     Min. 128 mm
                                     Max. 356 mm (14 inches)

                                     Long document detection: 380 mm, or 150 mm
                                     * Technical Setup No. 10 (To enable or disable the long document
                                     scanning)

       3) Thickness                  Based on common bond paper
                                     a) 0.08 to 0.13 mm for multiple page feeding
                                     b) 0.06 to 0.15 mm for single page feeding

       4) Shape                      Rectangular

       5) Opacity                    Documents allowing less than 40% of the scanner source light to
                                     pass through them.




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                                                                                                             Page: 12
                                                Service Guide OKIFAX 5700/5900
                                                        Chapter 1 General Information

Table 1.5.1 (2/8) Basic Performance Specifications


No.    Item                           Specifications
4      Effective reading width


Document width          Communication                  Effective reading width          Copy size
                        Mode/Paper width
ISO A4 (210 mm)                   G3/A4                208.6 mm for TX                         A4
[INTL]                                                 211.3 mm for local copy

NA letter (216 mm)                G3/A4                215.4 mm for TX                       Letter
[US/CANADA]                                            211.3 mm for local copy

Note (*1): Printing width will be 206 mm.

No.    Item                           Specifications
5      Automatic document feeder      Max. 50 documents: 20 lb./75gm NA Letter or A4 size paper.
       (ADF)
                                      Max. 30 documents: 16 to 28/60 to 105gm; NA or A4 size paper

                                      Documents shall be placed face down on ADF stacker.

6      Document skew                  Max. 1.0 mm skew over any advance of 100 mm.
                                      The occurrence of skew exceeding 1 mm per 100 shall be 0.5% or
                                      less.

7      Document jam detection         1) Transmission will stop and line disconnection will occur when the
                                      end of a document is not detected within 380 mm after scanning
                                      begins (except for the long document scanning. Technical Setup No.
                                      10)

                                      2) A jam will also be declared if the document does not reach the
                                      scanning position within 5 seconds after the start of a document feed.

                                      Note: When a jam is detected during message transmission from the
                                      feeder, the machine will stop scanning and disconnect the line, but its
                                      receiving capability will remain valid.

8      Document jam removal           Manual release




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                                                                                                            Page: 13
                                                Service Guide OKIFAX 5700/5900
                                                      Chapter 1 General Information

Table 1.5.1 (3/8) Basic Performance Specifications


No.    Item                          Specifications
9      Document stacking             Documents up to 297 mm in length, which meet the basic
                                     weight and thickness specification, will exit on the stacker,
                                     and documents of Letter or A4-size will stack in sequence.

                                     The first sheet will be fed first in the feeder and will exit on
                                     the stacker with printing side down.

10     Recording paper or sheet      For the first or second recording paper cassette:

                                     1) Type: Plain paper cut (Bond paper: Xerox 4200 type or equivalent)

                                     2) Size: ISO A4 210 mm x 297 mm
                                     NA Letter 215.9 mm x 279.4 mm / 8.5 inch x 11 inch
                                     NA Legal 14: 215.9 mm x 355.6 mm / 8.5 inch x 13 inch

                                     3) Weight: 16 lbs to 24 lbs/60 to 105 gm base weight
                                     Base weight is defined as the weight of 500 sheets
                                     of 431.8 mm (17 inch) by 558.8 mm (22 inch) or 1 sheet size 1000
                                     mm by 1000 mm.

                                     4) Thickness: 0.08 mm to 0.13 mm

                                     5) Condition: New paper

                                     For the manual loading feeder

                                     1) Type: Plain paper, colored paper, printed paper, envelope

                                     2) Size: LA Letter/A4/NA Legal/Executive/A5/A6/etc.

                                     3) Weight, thickness and condition: Same as above

                                     Note: One single sheet should be loaded on the manual paper
                                     feeder for one occasion.

                                     For best results use Oki Data recommended papers

                                     1) Xerox 4200 (20 - lb/75 gm base weight paper)

                                     2) L-type paper for photo-printers

11     Recording paper cassette      Up to 250 sheets/cassette
       first cassette                (Oki Data recommended paper)

       second cassette               Up to 500 sheets/cassette
                                     (Oki Data recommended paper)




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                                                                                                            Page: 14
                                                    Service Guide OKIFAX 5700/5900
                                                           Chapter 1 General Information

Table 1.5.1 (4/8) Basic Performance Specifications


No.    Item                               Specifications
12     Effective recording area




1) Printable area
                        Letter Size                        A4 Size             14 inch Legal Size             13 inch Legal Size
                    inch           mm              inch              mm       inch            mm             inch            mm
      PL              11          279.4             11.7             297       14            355.6            13           330.2
      PW              8.5          216              8.27             210       8.5            216             8.5           216
      EL            10.76         273.4            11.46             291     13.76           349.6          12.76          324.2
      EW             8.32         211.3             8.11             206      8.32           211.3           8.32          211.3
       T              .12           3               0.12              3       0.12             3             0.12            3
       B              .12           3               0.12              3       0.12             3             0.12            3
       L              .09          .08              0.08              2       0.09            2.3            0.09           2.3
       R              .09          .08              0.08              2       0.09            2.3            0.09           2.3

1) Guaranteed printing area

                        Letter Size                        A4 Size             14 inch Legal Size             13 inch Legal Size
                    inch           mm              inch              mm       inch            mm             inch            mm
      PL             11           279.4            11.7               297      14            355.6            13           330.2
      PW             8.5           216             8.27               210      8.5            216             8.5           216
      EL            10.5          266.7            11.2              284.3    13.5           342.9           12.5          317.5
      EW             8.0          203.2            7.77              197.3     8.0           203.2            8.0          203.2
       T            0.25           6.35            0.25               6.35    0.25            6.35           0.25           6.35
       B            0.25           6.35            0.25               6.35    0.25            6.35           0.25           6.35
       L            0.25           6.35            0.25               6.35    0.25            6.35           0.25           6.35
       R            0.25           6.35            0.25               6.35    0.25            6.35           0.25           6.35

Note: The printable area means the area allowing actual printing at the time of receiving. The guaranteed printing
area means the area where the printing quality is guaranteed.
These tables do not include vertical and horizontal addressing error (+/- 3 mm) of recording paper.




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                                                                                                              Page: 15
                                                 Service Guide OKIFAX 5700/5900
                                                      Chapter 1 General Information

Table 1.5.1 (5/8) Basic Performance Specifications


No.    Item                          Specifications
13     Copy stacking                 The printed copies will be discharged on the stacker with printed face
                                     up or face down.

                                     1) Face down stacking: Up to 200 copies

                                     2) Face up stacking: Up to 10 copies

                                     Note:
                                     1) Using the recommended paper, New standard 20-lb. (Xerox 4200)
                                     2) Except 16 lb. papers.
                                     3) Face down or face up stacking is changeable by the lever.

14     Scanning resolution           Horizontal:
                                      l 300 dot/inch
                                           Vertical:
                                           Transmission mode:
                                      l 300 dot/inch, 15.4 lines/mm (EX-FINE), 7.7 lines/mm (FINE) or
                                           3.85 lines/mm (STD)

15     Image scanning method         NA Letter size (2592-bit) direct contact image sensor

16     Contrast control              The Light and Dark contrasts (low contrast) will be automatically
                                     enhanced to improve image quality.

                                     Slice level shifting has 3 levels of switch selection on operation panel.

17     Recording solution            Horizontal:
                                      l 300 dot/inch
                                           Vertical:
                                      l 300 dot/inch (EX-FINE), 15.4 line/mm (EX-FINE), 7.7 line/mm
                                           (FINE), or 3.85 line/mm (STD)



                                                       A4                                   Letter
STD                                                3.85 ~ 4.96                           3.85 ~ 5.28
Fine                                               7.7 ~ 9.93                            7.7 ~ 10.57
Ex-Fine (15.4 line/mm)                            15.4 ~ 19.87                          15.4 ~ 21.15
Ex-Fine (300 dot/inch)                             300 ~ 387                              300 ~ 412


No.    Item                          Specifications

18     Copy resolution                 l     STD: 200 dot/inch x 3.85 line/mm
                                       l     FINE/PHOTO: 300 dot/inch x 300 dot/inch
                                       l     EX-FINE: 600 dot/inch x 15.4 line/mm

19     Recording method              Electro-photographic printing
                                     1) 211.3mm (4992 bits)

20     Recording paper skewing       Maximum allowable skew is + or - 1 mm over an advance of 100 mm.
21     Copy darkness                1) Black image: Greater than 1.2 OD *
                                    2) White background: Not greater than 0.2 OD

                                    Note: OD: (Optical density)


22     Copy uniformity              Printed copies will exhibit a uniform density of the printed and
                                    background area:

                                    1) From edge to edge: 25%
                                    2) From copy to the next copy: 30%

23     Recording paper running out The fax can detect the no-paper condition by a photosensor.
                                   When the paper has run out in the local copy operation, the scanning
                                   will stop with "PAPER OUT/JAM" on the LCD and an ALARM LED
                                   turns on without an alarm tone.
                                   When the paper has run out while a message is being received and
                                   the no-paper reception is activated, the LCD display will show "MSG.
                                   IN MEMORY", and the ALARM LED turns on.




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                                                  Service Guide OKIFAX 5700/5900
                                                       Chapter 1 General Information

Table 1.5.1 (6/8) Basic Performance Specifications


No.     Item                          Specifications
24      Minimum scan line time for    0 ms, when receiving in ECM mode or from an Oki Data facsimile.
        receiving                     5 ms at 15.4 line/mm or 7.7 line/mm and 10 ms at 3.85 line/mm when
                                      receiving from a non-Oki Data facsimile or non-ECM mode.

25      Coding scheme                 1) One-dimensional coding scheme:
                                      Modified Huffman (MH)
                                      2) Two-dimensional coding scheme:
                                      Modified READ (MR)
                                      Modified modified READ (MMR)
                                      3) JBIG (only for OKIFAX 5900)

26      Modem operations
        1) High-speed Modem              l   ITU-T Rec. V.29 (9600/7200 bps)
                                         l   ITU-T Rec. V.27 ter (4800/2400 bps)
                                         l   ITU-T Rec. V.17 (14400/12000/9600/7200 bps)
                                         l   ITU-T Rec. V.33 (14400/12000 bps)
                                         l   ITU-T Rec. V.34 (33600/28800 bps)

        2) Low-speed Modem               l   ITU-T Rec. V.21 channel 2 (300 bps)

        3) JBIG                       Performs JBIG communication conforming to T.82/T.85 or ITU-T Rec.

                                      Note: Only for OKIFAX 5900, and JBIG is not performed in G4
                                      communication.

        4) ISDN G4:                   ITU-T Rec. T.563, T.521, T.503, T.62, T.6, T.70

27      Fallback                      Automatic fallback will occur according to the following sequence by
                                      FTT, RTN or PPR.



    Fallback rank     Transmission    Activated by FTT     Activated by RTN            Protocol
                         speed             (Times)              (Times)
        1st            14400 bps              1                     1             ITU-T V.17 (V.17)
        2nd            12000 bps              1                     1             ITU-T V.17 (V.17)
        3rd            9600 bps               1                     1             ITU-T V.17 (V.29)
        4th            7200 bps               1                     1             ITU-T V.17 (V.29)
        5th            4800 bps               2                     1            ITU-T V.17 V.27 ter.
        6th            2400 bps               2                     1            ITU-T V.17 V.27 ter.

When the last trial fails, the transmitting station sends out a DCN signal to the remote station for disconnection.

Note:
l     Modem automatically performs the fall-back depending upon the line condition.
l     V.34 fallback sequence: The modem automatically selects transmission speed according to the line condition.


No.     Item                          Specifications
28     Protocol                     1) ITU-T Rec. T.30

                                    2) Oki Data special protocol (speed protocol)
                                    The T.30 handshaking procedure will be conducted at message
                                    transmission speed instead of 300 baud, during transmission
                                    multi-page.
                                    Note: In High-speed protocol, 



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