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OKIFAX 5700/5900
Maintenance Manual
Second Edition
Note: Throughout this manual there are many references to the
G4/ISDN option. This option is not available in the U.S. or
CANADA.
October, 1999
Oki Data Corporation
Contents
CHAPTER 1 GENERAL INFORMATION
1. GENERAL INFORMATION ...................................................................... 1-1
1.1 General Performance .............................................................................. 1-1
1.2 General User's Functions ........................................................................ 1-4
1.3 General Maintenance Functions .............................................................. 1-7
1.4 General Appearance ................................................................................ 1-9
1.5 Basic Performance Specifications ........................................................... 1-11
1.6 Reports and Lists ..................................................................................... 1-21
CHAPTER 2 INSTALLATION PROCEDURE
A. Setup Information .................................................................................... 2-1
2.1 General .................................................................................................... 2-1
2.2 Site Selection ........................................................................................... 2-3
2.3 Unpacking ................................................................................................ 2-5
2.4 Contents Identification ............................................................................. 2-7
2.5 Installation of Attachments ....................................................................... 2-8
2.6 AC Cord Connection ................................................................................ 2-13
2.7 Telephone and Line Connection .............................................................. 2-14
2.8 Pcking for Shipment ................................................................................. 2-14
B. Programming and Initial Settings ............................................................. 2-15
2.9 Initial Settings .......................................................................................... 2-15
2.9.1 General Procedure of Key Operation ................................................................... 2-15
2.9.2 Technical Functions: Setup .................................................................................. 2-21
2.9.2.1 Technical Functions Operation 1 .......................................................................... 2-22
2.9.2.2 Technical Functions Operation 2 .......................................................................... 2-23
2.9.2.2.1 T1 (TX) Timer Value ............................................................................................. 2-30
2.9.2.2.2 T1 (RX) Timer Value ............................................................................................. 2-31
2.9.2.2.3 T2 Timer *100ms .................................................................................................. 2-32
2.9.2.2.4 Error Criterion ...................................................................................................... 2-33
2.9.2.2.5 Attenuator ............................................................................................................ 2-33
2.9.2.2.6 T/F Tone Att. ......................................................................................................... 2-34
2.9.2.2.7 MF Att. .................................................................................................................. 2-34
2.9.2.2.8 Ring Dura. *10ms ................................................................................................. 2-35
2.9.2.2.9 CML Timing *100ms ............................................................................................. 2-35
2.9.2.2.10LED Headstrobe .................................................................................................. 2-36
2.9.2.3 Technical Functions (Setup) ................................................................................. 2-37
2.9.2.4 TEL/FAX automatic switching .............................................................................. 2-48
2.9.2.5 TAD mode ............................................................................................................ 2-50
2.9.2.6 Outline of Parallel Pick Up ................................................................................... 2-52
2.9.3 User's Functions .................................................................................................. 2-54
2.9.4 Location Program ................................................................................................. 2-56
2.9.4.1 Select Menu is shown as below: ......................................................................... 2-56
2.9.5 Setup .................................................................................................................... 2-60
2.9.5.1 Clock Adjustment ................................................................................................. 2-62
2.9.5.2 ID/Passward Programming: ................................................................................. 2-63
2.9.5.2.1 TSI/CSI ................................................................................................................ 2-64
2.9.5.2.2 Sender ID ............................................................................................................. 2-65
2.9.5.3 Machine Settings: ................................................................................................ 2-69
2.9.5.3.1 Auto Answer Mode ............................................................................................... 2-73
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2.9.5.3.2 TX Mode Default .................................................................................................. 2-74
2.9.5.4 Dial Options: ........................................................................................................ 2-80
2.9.5.4.1 Redial Tries .......................................................................................................... 2-83
2.9.5.4.2 Redial Interval ...................................................................................................... 2-84
2.9.5.4.3 Dial Prefix ............................................................................................................. 2-85
2.9.5.5 Incoming Options: ................................................................................................ 2-89
2.9.5.5.1 CNG COUNT ....................................................................................................... 2-91
2.9.5.5.2 Distinctive Ring .................................................................................................... 2-92
2.9.5.6 Report Options: .................................................................................................... 2-96
2.9.5.7 LAN Options: ........................................................................................................ 2-98
2.9.5.7.1 IP Address ............................................................................................................ 2-99
2.9.5.7.2 Subnet Mask ........................................................................................................ 2-101
2.9.5.7.3 Default Gateway .................................................................................................. 2-102
2.9.6 User Default Setting ............................................................................................. 2-105
2.9.7 Technical Default Setting ...................................................................................... 2-106
2.9.8 Default Setting of Dial Parameters ....................................................................... 2-107
2.9.9 Off-line Tests ........................................................................................................ 2-108
2.9.9.1 Self Diagnosis Flow .............................................................................................. 2-109
2.9.10 On-line Tests ........................................................................................................ 2-113
2.10 Installation of optional units...................................................................... 2-116
2.10.1 Optional units ....................................................................................................... 2-116
2.10.2 Memory Board Installation Instruction .................................................................. 2-117
2.10.3 Network Card Installation Instruction .................................................................... 2-118
2.10.4 G4 Board Installation Instruction .......................................................................... 2-119
CHAPTER 3 BRIEF TECHNICAL DESCRIPTION
3.1 Fundamentals of the Electro-Photographic Process ................................ 3-2
3.2 Actual Electo-photographic Process ........................................................ 3-4
3.3 Boards and Units ..................................................................................... 3-5
3.4 Overall Dimension and Mechanical Structure of OKIFAX 5700/5900 ...... 3-6
CHAPTER 4 MECHANICAL DISASSEMBLY AND REASSEMBLY
4. General .................................................................................................... 4-1
4.1 Precautions for Parts Replacement ......................................................... 4-1
4.2 Tools ........................................................................................................ 4-3
4.3 How to Disassemble and Reassemble .................................................... 4-3
4.3.1 Document Table Cover ......................................................................................... 4-6
4.3.2 Rear Cover and NCU Cover ................................................................................ 4-6
4.3.3 Main Cover ........................................................................................................... 4-7
4.3.4 Operation Unit ...................................................................................................... 4-9
4.3.5 NCU Board ........................................................................................................... 4-10
4.3.6 MODEM Board ..................................................................................................... 4-10
4.3.7 Plate Package ...................................................................................................... 4-11
4.3.8 Scanner Unit (CIS) ............................................................................................... 4-12
4.3.9 Stacker Frame ..................................................................................................... 4-13
4.3.10 Printer Unit ........................................................................................................... 4-13
4.3.11 Fan ....................................................................................................................... 4-14
4.3.12 Main Board ........................................................................................................... 4-15
4.3.13 Contact Assembly and High-/Low-voltage Power Supply Boards ........................ 4-15
4.3.14 Disassembling the Operation Unit ........................................................................ 4-16
4.3.14.1 Disassembling the Operation Unit ........................................................................ 4-18
4.3.15 Disassembling the Scanner Unit (L) ..................................................................... 4-19
4.3.16 Scanner (CIS) ...................................................................................................... 4-20
4.3.17 PC1/PC2 Sensors ................................................................................................ 4-20
4.3.18 Speaker ................................................................................................................ 4-21
4.3.19 Scanner Motor ..................................................................................................... 4-22
2
4.3.20 Disassembling the Printer Unit ............................................................................. 4-23
4.3.21 LED Head ............................................................................................................ 4-24
4.3.22 Toner Lookout Board ............................................................................................ 4-25
4.3.23 Stacker Cover ...................................................................................................... 4-26
4.3.24 Fusing Unit ........................................................................................................... 4-26
4.3.25 Manual Feed Assembly ........................................................................................ 4-26
4.3.26 Back-up Roller, Transfer Roller ............................................................................ 4-27
4.3.27 Resist Roller, Hopping Roller, Sensor Plates ....................................................... 4-28
4.3.28 Ink Jet Guide Assembly ........................................................................................ 4-29
CHAPTER 5 ADJUSTMENTS
5.1 Setting of LED Print Head Drive Time ...................................................... 5-1
5.2.1 Confirmation Items ............................................................................................... 5-2
5.2.2 Measurement ....................................................................................................... 5-3
CHAPTER 6 CLEANING AND MAINTENANCE
6.1 Replacement of Consumable................................................................... 6-1
6.2 Routine Inspection ................................................................................... 6-3
6.3 Printer Counter Display/Clear .................................................................. 6-5
6.4 Printer Counter Display/Clear .................................................................. 6-7
6.5 Self-diagnosis Test ................................................................................... 6-8
6.6 Sensor Calibration Test ............................................................................ 6-11
6.7 LEDs Test ................................................................................................ 6-12
6.8 Tone Send Test ........................................................................................ 6-13
6.9 High-speed Modem Send Test ................................................................. 6-14
6.10 High-speed Modem Receive Test ............................................................ 6-15
6.11 MF Send Test ........................................................................................... 6-16
6.12 Tone (TEL/FAX) ....................................................................................... 6-17
6.13 Protocol Dump Data Printing ................................................................... 6-18
6.14 System Reset .......................................................................................... 6-19
6.15 Service Codes ......................................................................................... 6-20
6.16 G4 Service Code Lists ............................................................................. 6-23
CHAPTR 7 TROUBLESHOOTING AND REPAIR FOR OKIFAX 5700/5900
7.1 Overall Troubleshooting Flow Chart ......................................................... 7-2
7.2 No LCD Operation ................................................................................... 7-3
7.3 Alarm LED On .......................................................................................... 7-4
7.4 Printing Test Failure ................................................................................. 7-5
7.5 No Local Copy ......................................................................................... 7-6
7.6 Auto Dial Failure ...................................................................................... 7-7
7.7 Transmission Problem ............................................................................. 7-8
7.8 Auto Reception Failure ............................................................................ 7-10
7.9 Reception Problem .................................................................................. 7-11
7.10 Sensor Calibration Test ............................................................................ 7-13
7.11 LED Test .................................................................................................. 7-14
7.12 Tone Send Test ........................................................................................ 7-15
7.13 High-speed Modem Test .......................................................................... 7-16
7.14 MF Send Test ........................................................................................... 7-18
7.15 Tone (TEL/FAX) Send Test ...................................................................... 7-19
7.16 No Acoustic Line Monitor ......................................................................... 7-20
7.17 Power Supply Unit ................................................................................... 7-21
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7.18 No Document Feeding ............................................................................. 7-22
7.19 Multiple Document Feeding ..................................................................... 7-23
7.20 Document Skew ....................................................................................... 7-24
7.21 Document Jam ......................................................................................... 7-26
7.22 Printer Unit ............................................................................................... 7-27
7.22.1 Precautions .......................................................................................................... 7-27
7.22.2 Troubleshooting Flow Charts of Printer Unit......................................................... 7-28
Appendix A PC Board Decriptions and Operation
A1.1 Unit Configuration and Block Diagram ................................................................. A1-1
A2.1 OKIFAX 5700/5900 Signal Flow ........................................................................... A2-1
A2.2 Explanation of Signal Flowchart ........................................................................... A2-18
A3.1 MCNT ................................................................................................................... A3-1
A3.2 OPE Control ......................................................................................................... A3-36
A3.3 MODEM C34 PC Board ....................................................................................... A3-37
A3.4 UNC, WN5, FN5 and DN5 Circuit Diagram .......................................................... A3-42
A3.5 Power Supply Board ............................................................................................ A3-55
A3.6 High-voltage Power Supply Circuit ....................................................................... A3-57
A3.7 G4A-PCB ............................................................................................................. A3-59
Appendix B Description of Print Operations for OKIFAX 5700/5900
B.1 Mechanical Components ...................................................................................... B-1
B.2 Description of Print Operation .............................................................................. B-3
B.3 Errors ................................................................................................................... B-14
B.4 Other Special Cases ............................................................................................ B-20
Appendix C Not used at this time
Appendix D Mechanical Expanded View Drawing and Parts List
(OKIFAX 5700/5900)
Appendix E Not used at this time
Apeendix F Not used at this time
Appendix G PC-Loading
Appendix H RMCS System Manual (For Model 30)
4
CHAPTER 1
GENERAL INFORMATION
1. GENERAL INFORMATION
1.1 General Performance
(1) Type of appearance
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