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TravelMate4210/4270/4670&Aspire5620/5670
                   Service Guide




          Service guide files and updates are available
          on the AIPG/CSD web; for more information,
              please refer to http://csd.acer.com.tw




                                                          PRINTED IN TAIWAN
ODD disassembly & Reassembly
    1.   Remove the four screws securing the ODD module.




    2.   Remove the ODD bracket from the ODD.




    3.   Place the ODD bracket back to the ODD.




    4.   Secure the ODD with the four screw.




    5.   This completes ODD module disassembly and reassembly.




Chapter 3                                                        83
Main Unit Reassembly
Reassembling the Mainboard, Uppercase, and Lowercase
    1.   Place the mainboard back to the lower case.




    2.   Insert the PCMCIA dummy card back to the lower case.




    3.   Connect the USB FFC to the USB module and latch it well.
    4.   Place the USB module back to the lower case.




    5.   Secure the USB module with one screw.
    6.   Connect the USB FFC to the mainboard and latch it well.




    7.   Connect the MDC cable to the MDC board.
    8.   Place the MDC board back to the mainboard.




Chapter 3                                                           84
     9.   Secure the MDC board with one screw.




     10. Connect the speaker cable to the mainboard.




     11. Aim the location of Bluetooth and wireless launch button.
     12. Place the upper case back to the lower case.




     13. Connect the touchpad board FFC to the mainboard and latch it well.




     14. Connect the MIC wire cable to the mainboard.




85                                                                            Chapter 3
    15. Reconnect the MDC cables as shown.




    16. Connect the Audio DJ FFC to the mainboard.
    17. Connect the LID switch cable back to the mainboard.




    18. Secure the lower case with 22 screws.




    19. Secure the upper case with 5 screws.




Reassembling the ODD
    1.   Place the ODD module back to the main unit.




Chapter 3                                                     86
     2.   Secure the ODD module with one screw.




Reassembling the LCD Module to Main Unit
     1.   Place the LCD module back to the main unit.
     2.   Put the antenna through the hole.




     3.   Secure the LCD module with two screws on left and right hinges.




     4.   Connect the LCD cable to the mainboard.




     5.   Place the keyboard back to the main unit.
     6.   Connect the keyboard FFC to the mainboard and latch it well.




     7.   Turn the keyboard over.



87                                                                          Chapter 3
    8.   Secure the keyboard with two screws.




    9.   Place the middle cover back to the main unit.
    10. Close the notebook.




    11. Secure the middle cover with three screws on the rear panel.




    12. Connect the power cable to the mainboard.




Reassembling the Bluetooth Module
    1.   Connect the Bluetooth cable to the Bluetooth module.
    2.   Place the Bluetooth module to the Bluetooth bracket.




    3.   Secure the Bluetooth bracket with the two screws.



Chapter 3                                                              88
     4.   Place the Bluetooth module back to the main unit.




     5.   Secure the Bluetooth module with one screw.
     6.   Connect the Bluetooth cable to the mainboard.




     7.   Place the Bluetooth cable in the wire groove.




Reassembling the CPU
     1.   Aim the pin position on the CPU socket, then place the CPU back to the socket.
     2.   Use a flat screw driver and turn the screwdriver clockwise to lock the CPU.




89                                                                                         Chapter 3
Reassembling the Memory
    1.   Place the DDR memory back to the mainboard as shown and press it down to latch it.




Reassembling the Heatsink module
    1.   Place the heatsink module back to the main unit.
    2.   Secure the heatsink module with the seven screws.




    3.   Connect the main fan cable to the mainboard.




Reassembling the Wireless Card
    1.   Place the wireless card back to the mainboard as shown.
    2.   Secure the wireless card with two screws.




Chapter 3                                                                                     90
     3.   Connect the wireless antenna to the wireless card.




Reassembling the HDD
     1.   Place the HDD back to the main unit.
     2.   Secure the HDD with one screw.




     3.   Place the HDD cover back to the main unit.
     4.   Secure the HDD cover with the two screws.




Reassembling the heatsink cover & Battery
     1.   Aim the three hooks to the holes on the rear panel and place the heatsink cover back to the lower case.




     2.   Secure the heatsink cover with six screws.




91                                                                                                      Chapter 3
    3.   Place the battery back.




    4.   This completes the main unit reassembly.




Chapter 3                                           92
                                                                                                          Chapter 4

Troubleshooting
    Use the following procedure as a guide for computer problems.
    NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified
         options can give false errors and invalid system responses.
    1.   Duplicate symptom and obtain the failing symptoms in as much detail as possible.
    2.   Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic
         test or by repeating the same operation.
    3.   Disassemble and assemble the unit without any power sources.
    4.   If any problem occurs, you can perform visual inspection before you fellow this chapter's instructions. You
         can check the following:
                power cords are properly connected and secured;
                there are no obvious shorts or opens;
                there are no obviously burned or heated components;
                all components appear normal.
    5.   Use the following table with the verified symptom to determine which page to go to.




                Symptoms (Verified)                                      Go To
   Power failure. (The power indicator does not go   "Power System Check" on page 95.
   on or stay on.)
   POST does not complete. No beep or error          "Power-On Self-Test (POST) Error Message" on
   codes are indicated.                              page 97
                                                     "Undetermined Problems" on page 109
   POST detects an error and displayed messages      "Error Message List" on page 98
   on screen.
   Other symptoms (i.e. LCD display problems or      "Power-On Self-Test (POST) Error Message" on
   others).                                          page 97
   Symptoms cannot be re-created (intermittent       Use the customer-reported symptoms and go to
   problems).                                        "Power-On Self-Test (POST) Error Message" on
                                                     page 97
                                                     "Intermittent Problems" on page 108
                                                     "Undetermined Problems" on page 109




Chapter 4                                                                                                        93
System Check Procedures
External Diskette Drive Check
     If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
     If the error still remains:
     1.   Reconnect the external diskette drive/DVD-ROM module.
     2.   Replace the external diskette drive/CD-ROM module.
     3.   Replace the main board.

External CD-ROM Drive Check
     Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does
     not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
     Do the following to select the test device:
     1.   Boot from the diagnostics diskette and start the diagnostics program.
     2.   See if CD-ROM Test is passed when the program runs to CD-ROM Test.
     3.   Follow the instructions in the message window.
     If an error occurs, reconnect the connector on the System board. If the error still remains:
     1.   Reconnect the external diskette drive/CD-ROM module.
     2.   Replace the external diskette drive/CD-ROM module.
     3.   Replace the main board.

Keyboard or Auxiliary Input Device Check
     Remove the external keyboard if the internal keyboard is to be tested.
     If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable
     extending from the keyboard is correctly seated in the connector on the system board.
     If the keyboard cable connection is correct, run the Keyboard Test.
     If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a
     non-defective FRU:
     1.   Reconnect the keyboard cables.
     2.   Replace the keyboard.
     3.   Replace the main board.


     The following auxiliary input devices are supported by this computer:
                  Numeric keypad
                  External keyboard
     If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory check
     Memory errors might stop system operations, show error messages on the screen, or hang the system.
     1.   Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.
     2.   Go to the diagnostic memory in the test items.
     3.   Press F2 in the test items.
     4. Follow the instructions in the message window.
     NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.


94                                                                                                          Chapter 4
Power System Check
    To verify the symptom of the problem, power on the computer using each of the following power sources:
    1.   Remove the battery pack.
    2.   Connect the power adapter and check that power is supplied.
    3.   Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
         the battery pack.
    If you suspect a power problem, see the appropriate power supply check in the following list:
                "Check the Battery Pack" on page 96




Chapter 4                                                                                                     95
Check the Battery Pack
     To check the battery pack, do the following:
     From Software:
     1.   Check out the Power Management in control Panel
     2.   In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
          Battery Power Remaining are correct.
     3.   Repeat the steps 1 and 2, for both battery and adapter.
     4.   This helps you identify first the problem is on recharging or discharging.
     From Hardware:
     1.   Power off the computer.
     2.   Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the
          following figure
     3.   If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
     To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
     of the total power remaining when installed in the computer.
     If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
     Re-install the battery pack.
     If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
     up, replace the DC/DC charger board.

Touchpad check
     If the touchpad doesn't work, do the following actions one at a time to correct the problem. Do not replace a
     non-defective FRU:
     1.   After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver.
     2.   Run utility with the PS/2 mouse function and check if the mouse is working.
     3.   If the PS/2 mouse does not work, then check if the main board to switch board FPC is connected O.K.
     4.   If the main board to switch board FPC is connected well, then check if the FCC on touch pad PCB
          connects properly.
     5.   If the FFC on touch pad PCB connects properly, then check if LS851 JP1 Pin6=5V are pulese. If yes, then
          replace switch board. If no, then go to next step.
     6.   Replace touch pad PCB.
     7.   If the touch pad still does not work, then replace FPC on Track Pad PCB.
     After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
     can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
     problem. No service actions are necessary if the pointer movement stops in a short period of time.




96                                                                                                               Chapter 4
Power-On Self-Test (POST) Error Message
    The POST error message index lists the error message and their possible causes. The most likely cause is
    listed first.
    NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
         replacement does not solve the problem, put the original part back in the computer. Do not replace a
         non-defective FRU.
    This index can also help you determine the next possible FRU to be replaced when servicing a computer.
    If the symptom is not listed, see "Undetermined Problems" on page 109.
    The following lists the error messages that the BIOS displays on the screen and the error symptoms classified
    by function.
    NOTE: Most of the error messages occur during POST. Some of them display information about a hardware
         device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the
         way it has been configured.
    NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter
         Setup and install Setup defaults or correct the error.




Chapter 4                                                                                                       97
Index of Error Messages
     Error Message List

                     Error Messages                                          FRU/Action in Sequence
     Struck Key                                         See "Keyboard or Auxiliary Input Device Check" on page 94
     System CMOS checksum bad - Default                 RTC battery
     configuration used                                 Run BIOS Setup Utility to reconfigure system, then reboot system.
     Real time clock error                              RTC battery
                                                        Run BIOS Setup Utility to reconfigure system time, then reboot
                                                        system.
                                                        Main board
     Previous boot incomplete - Default configuration   "Load Default Settings" in BIOS Setup Utility.
     used                                               RTC battery
                                                        Main baord
     Invalid System Configuration Data                  "Load Default Settings" in BIOS Setup Utility.
                                                        Main board
     Operating system not found                         Enter Setup and see if fixed disk and drive A are properly identified.
                                                        Dikette drive
                                                        Hard disk drive
                                                        Main board




98                                                                                                                     Chapter 4
    Error Message List

              No beep Error Messages                                        FRU/Action in Sequence
   Power-on indicator turns off and LCD is blank.      Power source (battery pack and power adapter.) See "Power
                                                       System Check" on page 95
                                                       Ensure every connector is connected tightly and correctly.
                                                       Reconnect the DIMM.
                                                       Main board.
   Power-on indicator turns on and LCD is blank.       Power source (battery pack and power adapter.) See "Power
                                                       System Check" on page 95
                                                       Reconnect the LCD connector
                                                       Hard disk drive
                                                       LCD cable
                                                       LCD inverter
                                                       LCD
                                                       Main board
   Power-on indicator turns on and LCD is blank.       Reconnect the LCD connectors.
   But you can see POST on an external CRT.            LCD cable
                                                       LCD inverter
                                                       LCD
                                                       Main board
   Power-on indicator turns on and a blinking cursor   Ensure every connector is connected tightly and correctly.
   shown on LCD during POST.                           Main board




Chapter 4                                                                                                           99
Phoenix BIOS Beep Codes

            Code             Beeps             POST Routine Description
      02h                            Verify Real Mode
      03h                            Disable Non-Maskable Interrupt (NMI)
      04h                            Get CPU type
      06h                            Initialize system hardware
      07h                            Disable shadow and execute code from the
                                     ROM.
      08h                            Initialize chipset with initial POST values
      09h                            Set IN POST flag
      0Ah                            Initialize CPU registers
      0Bh                            Enable CPU cache
      0Ch                            Initialize caches to initial POST values
      0Eh                            Initialize I/O component
      0Fh                            Initialize the local bus IDE
      10h                            Initialize Power Management
      11h                            Load alternate registers with initial POST
                                     values
      12h                            Restore CPU control word during warm boot
      13h                            Initialize PCI Bus Mastering devices
      14h                            Initialize keyboard controller
      16h          1-2-2-3           BIOS ROM checksum
      17h                            Initialize cache before memory autosize
      18h                            8254 timer initialization
      1Ah                            8237 DMA controller initialization
      1Ch                            Reset Programmable Interrupt Controller
      20h          1-3-1-1           Test DRAM refresh
      22h          1-3-1-3           Test 8742 Keyboard Controller
      24h                            Set ES segment register to 4 GB
      28h                            Autosize DRAM
      29h                            Initialize POST Memory Manager
      2Ah                            Clear 215 KB base RAM
      2Ch          1-3-4-1           RAM failure on address line xxxx
      2Eh          1-3-4-3           RAM failure on data bits xxxx of low byte of
                                     memory bus
      2Fh                            Enable cache before system BIOS shadow
      32h                            Test CPU bus-clock frequency
      33h                            Initialize Phoenix Dispatch Manager
      36h                            Warm start shut down
      38h                            Shadow system BIOS ROM
      3Ah                            Autosize cache
      3Ch                            Advanced configuration of chipset registers
      3Dh                            Load alternate registers with CMOS values
      41h                            Initialize extended memory for RomPilot.
      42h                            Initialize interrupt vectors
      45h                            POST device initialization
      46h          2-1-2-3           Check ROM copyright notice


100                                                                                 Chapter 4
            Code             Beeps             POST Routine Description
    47h                              Initialize I20 support
    48h                              Check video configuration against CMOS
    49h                              Initialize PCI bus and devices
    4Ah                              Initialize all video adapters in system
    4Bh                              QuietBoot start (optional)
    4Ch                              Shadow video BIOS ROM
    4Eh                              Display BIOS copyright notice
    50h                              Display CPU type and speed
    51h                              Initialize EISA board
    52h                              Test keyboard
    54h                              Set key click if enabled
    55h                              Enable USB devices
    58h            2-2-3-1           Test for unexpected interrupts
    59h                              Initialize POST display service
    5Ah                              Display prompt "Press F2 to enter SETUP"
    5Bh                              Disable CPU cache
    5Ch                              Test RAM between 512 and 640 KB
    60h                              Test extended memory
    62h                              Test extended memory address lines
    64h                              Jump to User Patch1
    66h                              Configure advanced cache registers
    67h                              Initialize Multi Processor APIC
    68h                              Enable external and CPU caches
    69h                              Setup System Management Mode (SMM) area
    6Ah                              Display external L2 cache size
    6Bh                              Load custom defaults (optional)
    6Ch                              Display shadow-area message
    6Eh                              Display possible high address for UMB
                                     recovery
    70h                              Display error messages
    72h                              Check for configuration errors
    76h                              Check for keyboard errors
    7Ch                              Set up hardware interrupt vectors
    7Eh                              Initialize coprocessor if present
    80h                              Disable onboard Super I/O ports and IRQs
    81h                              Late POST device initialization
    82h                              Detect and install external RS232 ports
    83h                              Configure non-MCD IDE controllers
    84h                              Detect and install external parallel ports
    85h                              Initialize PC-compatible PnP ISA devices
    86h                              Re-initialize onboard I/O ports
    87h                              Configure Motherboard Configurable Devices
                                     (optional)
    88h                              Initialize BIOS Data Area
    89h                              Enable Non-Maskable Interrupts (NMIs)
    8Ah                              Initialize Extended BIOS Data Area


Chapter 4                                                                         101
            Code         Beeps             POST Routine Description
      8Bh                        Test and initialize PS/2 mouse
      8Ch                        Initialize floppy controller
      8Fh                        Determine number of ATA drives (optional)
      90h                        Initialize hard-disk controllers
      91h                        Initialize local-bus hard-disk controllers
      92h                        Jump to UserPatch2
      93h                        Build MPTABLE for multi-processor boards
      95h                        Install CD ROM for boot
      96h                        Clear huge ES segment register
      97h                        Fixup Multi Processor table
      98h          1-2           Search for option ROMs. One long, two short
                                 beeps on checksum failure.
      99h                        Check for SMART drive (optional)
      9Ah                        Shadow option ROMs
      9Ch                        Set up Power Management
      9Dh                        Initialize security engine (optional)
      9Eh                        Enable hardware interrupts
      9Fh                        Determine number of ATA and SCSI drives
      A0h                        Set time of day
      A2h                        Check key lock
      A4h                        Initialize Typematic rate
      A8h                        Erase F2 prompt
      AAh                        Scan for F2 key stroke
      ACh                        Enter SETUP
      AEh                        Clear Boot flag
      B0h                        Check for errors
      B1h                        Inform RomPilot about the end of POST.
      B2h                        POST done- prepare to boot operating system
      B4h          1             One short beep before boot
      B5h                        Terminate QuietBoot (optional)
      B6h                        Check password (optional)
      B7h                        Initialize ACPI BIOS
      B9h                        Prepare Boot
      BAh                        Initialize SMBIOS
      BBh                        Initialize PnP Option ROMs
      BCh                        Clear parity checkers
      BDh                        Display MultiBoot menu
      BEh                        Clear screen (optional)
      BFh                        Check virus and backup reminders
      C0h                        Try to boot with INT 19
      C1h                        Initialize POST Error Manager (PEM)
      C2h                        Initialize error logging
      C3h                        Initialize error display function
      C4h                        Initialize system error handler
      C5h                        PnPnd dual CMOS (optional)
      C6h                        Initialize notebook docking (optional)


102                                                                           Chapter 4
            Code              Beeps                          POST Routine Description
    C7h                                            Initialize notebook docking late
    C8h                                            Force check (optional)
    C9h                                            Extended checksum (optional)
    CAh                                            Redirect Int 15h to enable remote keyboard
    CBh                                            Redirect Int 13h to Memory Technologies
                                                   Devices such as ROM, RAM, PCMCIA, and
                                                   serial disk.
    CCh                                            Redirect Int 10h to enable remote serial video
    CDh                                            Re-map I/O and memory for PCMCIA
    CEh                                            Initialize digitizer and display message.
    D2h                                            Unknown interrupt
                   The following are for boot block in Flash ROM
    E0h                                            Initialize the chipset
    E1h                                            Initialize the bridge
    E2h                                            Initialize the CPU
    E3h                                            Initialize the system timer
    E4h                                            Initialize system I/O
    E5h                                            Check force recovery boot
    E6h                                            Checksum BIOS ROM
    E7h                                            Go to BIOS
    E8h                                            Set Huge Segment
    E9h                                            Initialize Multi Processor
    EAh                                            Initialize OEM special code
    EBh                                            Initialize PIC and DMA
    ECh                                            Initialize Memory type
    EDh                                            Initialize Memory size
    EEh                                            Shadow Boot Block
    EFh                                            System memory test
    F0h                                            Initialize interrupt vectors
    F1h                                            Initialize Run Time Clock
    F2h                                            Initialize video
    F3h                                            Initialize System Management Mode
    F4h             1                              Output one beep
    F5h                                            Clear Huge Segment
    F6h                                            Boot to Mini DOS
    F7h                                            Boot to Full DOS




Chapter 4                                                                                           103
Index of Symptom-to-FRU Error Message
      LCD-Related Symptoms

                        Symptom / Error                                             Action in Sequence
      LCD backlight doesn't work                            First, plug a monitor to CRT port. Next, enter BIOS utility to running
                                                            "Load Default Settings" then reboot the system.
                                                            Reconnect the LCD connectors.
                                                            Keyboard (if the brightness function key doesn't work).
                                                            LCD cable
                                                            LCD inverter
                                                            LCD
                                                            Main board
      LCD is too dark                                       Enter BIOS Utility to execute "Load Setup Default Settings", then
      LCD brightness cannot be adjusted                     reboot system.
                                                            Reconnect the LCD connectors.
                                                            Keyboard (if the brightness function key doesn't work).
                                                            LCD cable
                                                            LCD inverter
                                                            LCD
                                                            Main board
      Unreadable LCD screen                                 Reconnect the LCD cable
      Missing pels in characters                            LCD cable
      Abnormal screen                                       LCD
      Wrong color displayed                                 Main board
      LCD has extra horizontal or vertical lines
      displayed.


      Indicator-Related Symptoms

                        Symptom / Error                                             Action in Sequence
      Indicator incorrectly remains off or on, but system   Main board
      runs correctly
      HDD/CD-ROM active indicators cannot work              HDD/CD-ROM drive
                                                            Device driver
                                                            Main board

      Power-Related Symptoms

                        Symptom / Error                                             Action in Sequence
      Power shuts down during operation                     Power source (battery pack and power adapter). See "Power
                                                            System Check" on page 95.
                                                            Battery pack
                                                            AC adapter
                                                            See if the thermal module is overheat (Heat sink or fan).
                                                            Main board
      The system cannot power-on.                           Power source (battery pack and power adapter). See "Power
                                                            System Check" on page 95.
                                                            Battery pack
                                                            Power adapter
                                                            CPU
                                                            Main board
      The system cannot power-off.                          In Windows XP operating system, hold and press the power switch
                                                            for more than 4 seconds. If the system can power off, then the main
                                                            board is OK. Verify OS in the HDD.
                                                            Main board



104                                                                                                                         Chapter 4
    Power-Related Symptoms

                  Symptom / Error                                          Action in Sequence
   Battery can't be charged or discharged           See "Check the Battery Pack" on page 96.
                                                    Battery pack
                                                    Main board
   System hang during POST                          ODD/HDD/FDD/RAM module
                                                    Main board


    PCMCIA-Related Symptoms

                  Symptom / Error                                          Action in Sequence
   System cannot detect the PC Card (PCMCIA)        PCMCIA slot assembly
                                                    Main board
   PCMCIA slot pin is damaged.                      PCMCIA slot assembly
   PC Card cannot be inserted or ejected            Check if the PCMCIA slot is blocked
                                                    Main board

    Memory-Related Symptoms

                  Symptom / Error                                          Action in Sequence
   Memory count (size) appears different from       Enter BIOS Setup Utility to execute "Load Default Settings" then
   actual size.                                     reboot system.
                                                    RAM module
                                                    Main board
                                                    Check BIOS revision
   System can power on, but you hear two long       Reinsert DIMM
   beeps: "B--, B--" and the LCD is blank.          DIMM
                                                    Main board

    Speaker-Related Symptoms

                  Symptom / Error                                          Action in Sequence
   In Windows, multimedia programs, no sound        OS volume control
   comes from the computer.                         Audio driver
                                                    Speaker
                                                    Main board
   Internal speakers make noise or emit no sound.   Speaker
                                                    Main board
   Microphone cannot work                           Audio driver
                                                    Volume control in Windows XP
                                                    Main board


    Power Management-Related Symptoms

                  Symptom / Error                                          Action in Sequence
   The system will not enter hibernation mode       Power option in Windows XP
                                                    Hard disk drive
                                                    Main board
   The system doesn't enter standby mode after      Driver of Power Option Properties
   closing the lid of the portable computer.        Lid close switch in upper case
                                                    Main board




Chapter 4                                                                                                              105
      Power Management-Related Symptoms

                        Symptom / Error                                          Action in Sequence
      The system doesn't resume from hibernation/       Connect AC adapter then check if the system resumes from
      standby mode.                                     Standby/Hibernation mode.
                                                        Check if the battery is low.
                                                        Hard disk drive
                                                        Main board
      The system doesn't resume from standby mode       LCD cover switch
      after opening the lid of the portable computer.   Main board
      Battery fuel gauge in Windows doesn't go higher   Refresh battery (continue use battery until power off, then charge
      than 90%.                                         battery).
                                                        Battery pack
                                                        Main board
      System hangs intermittently.                      Reconnect hard disk/CD-ROM drives.
                                                        Main board


      Peripheral-Related Symptoms

                        Symptom / Error                                          Action in Sequence
      System configuration does not match the           Enter BIOS Setup Utility to execute "Load Setup defaults", then
      installed devices.                                reboot system.
                                                        Reconnect hard disk/CD-ROM drives/FDD or other peripherals.
                                                        Main board
      External display does not work correctly.         Press Fn+F5, LCD/CRT/Both display switching
                                                        Keyboard
                                                        Main board
      USB does not work correctly                       Main board
      Print problems.                                   Enter BIOS Setup Utility to execute "Load Default Settings" then
                                                        reboot the system.
                                                        Run printer self-test.
                                                        Printer driver
                                                        Printer cable
                                                        Printer
                                                        Main board
      Parallel port device problems                     Enter BIOS Setup Utility to execute "Load Default Settings" then
                                                        reboot the system.
                                                        Device driver
                                                        Device cable
                                                        Device
                                                        Main board


      Keyboard/Touchpad-Related Symptoms

                        Symptom / Error                                          Action in Sequence
      Keyboard (one or more keys) does not work.        Reconnect the keyboard cable.
                                                        Keyboard
                                                        Main board
      Touchpad does not work.                           Reconnect touchpad cable.
                                                        Touchpad board
                                                        Main board




106                                                                                                                   Chapter 4
    Modem/LAN-Related Symptoms

                  Symptom / Error                                      Action in Sequence
   Internal modem does not work correctly.      Phone cable
                                                Driver
                                                Reconnect the Internal modem cable to the main board tightly.
                                                Main board
   Internal LAN does not work correctly         Lan cable
                                                Driver
                                                Main board
    NOTE: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined
         Problems" on page 109.




Chapter 4                                                                                                       107
Intermittent Problems
      Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
      hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
      should be considered only when a recurring problem exists.
      When analyzing an intermittent problem, do the following:
      1.   Run the diagnostic test for the system board in loop mode at least 10 times.
      2.   If no error is detected, do not replace any FRU.
      3.   If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.




108                                                                                                             Chapter 4
Undetermined Problems
    The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
    whether a short circuit is suspected, or whether the system is inoperative.
    Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
    NOTE: Verify that all attached devices are supported by the computer.
    NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See "Power
         System Check" on page 95):
    1.   Power-off the computer.
    2.   Visually check them for damage. If any problems are found, replace the FRU.
    3.   Remove or disconnect all of the following devices:
                    Non-Acer devices
                    Printer, mouse, and other external devices
                    Battery pack
                    Hard disk drive
                    DIMM
                    PC Cards
    4.   Power-on the computer.
    5.   Determine if the problem has changed.
    6.   If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
    7.   If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
                    System board
                    LCD assembly




Chapter 4                                                                                                       109
                                                                               Chapter 5

Jumper and Connector Locations

Top View




          Item             Description         Item              Description
   CN18          RJ45 connector          CN19         DVI connector
   CN20          Docking connector       PJ4          DC wire connector



Chapter 5                                                                         110
             Item              Description             Item                Description
      CN21          Mini card connector          CN23         Main battery connector
      CN24          ODD fix connector            CN25         ODD media connector
      CN29          Sub-battery/HDD connector    CN27         Mini PCI connector
      CN32          CIR wire connector           CN34         Bluetooth wire connector
      CN41          PATA HDD connector           CN41         SATA HDD connector
      CN36          DDR connector                CN37         DDR connector
      CN39          2nd fan connector            CN42         Mini 1394 connector
      CN38          PCMCIA connector             CN33         USB connector
      CN30          USB connector                CN28         S-Video connector
      CN26          Main fan connector           CN24         CPU socket
      CN22          CRT connector                U44          CPU
      U34           VGA                          U30          VGA RAM
      U33           VGA RAM                      U34          LAN chip
      U49           South bridge                 U43          North bridge
      U24           LAN transformer              SW9          Wireless switch connector
      SW10          Bluetooth switch connector




111                                                                                       Chapter 5
Bottom View




          Item               Description         Item              Description
   CN5           LID wire connector        CN6          LCD wire connector
   CN7           CCD wire connector        CN29         Express card connector
   CN15          3 in 1 connector          CN13         USB FFC connector
   CN12          MDC connector             CN10         Touchpad board FFC connector
   CN9           MIC wire connector        CN8          Keyboard connector
   U6            VGA RAM                   U10          VGA RAM
   U9            EC                        U7           BIOS ROM
   SW6           Quick switch              SW7          Quick switch
   SW8           IE switch                 SW4          E-mail switch
   SW5           Power switch




Chapter 5                                                                              112
                                                                                                      Chapter 6

FRU (Field Replaceable Unit) List
    This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 5670
    Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
    Please also note that there are some common parts for Aspire 5620, TravelMate 4210/4270/4670
    Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information
    available on your regional web or channel. For whatever reasons a part number change is made, it
    will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS,
    your Acer office may have a DIFFERENT part number code from those given in the FRU list of this
    printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to
    order FRU parts for repair and service of customer machines.
    NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or
         regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to
         return it.
    NOTE: Please visit website http://aicsl.acer.com.tw/spl/ for the up to date SPL




Chapter 6                                                                                                     113
Exploded Diagram




114                Chapter 6
       Item              Description                  Item               Description
   1          LCD bezel                        21-4          Heatsink cover w/ DVI
   2          LCD hinge-left                   21-5          Heatsink cover w/ TV
   3          LCD hinge-right                  22            Screw M2.5*6-I(BNI)(NYLOK)
   4          LCD cover                        23            Screw M2.5*5.0-I(NI)(NYLOK)
   5          CCD module                       24            Screw M2.0*3.0-I-NI-NYLOK
   6          CCD cover                        25            FIR/CIR PCB
   7          Middle cover                     26            ODD bracket
   8          Keyboard                         27            LCD cable
   9          Upper case                       28            Touchpad board to mainboard
                                                             cable
   10         Battery                          29            CIR cable
   11         Mainboard                        30            RJ11 cable
   12         VGA support                      31            Bluetooth cable
   13         CPU support                      32            USB cable
   14         Heatsink module                  33            TV cable
   15         Lower case
   16         ODD module
   17         USB module
   18         HDD module
   19         HDD bracket
   20         Bluetooth bracket
   21         Heatsink cover
   21-2       Hearsink cover w/ docking, DVI
   21-3       Heatsink cover w/ TV, DVI




Chapter 6                                                                                  115
           Item                    Part Name            Item                  Part Name
      1           15.4" w/ CCD LCD cover(Aspire)   13          Conductive tape EP
      2           ACER logo(Aspire)                14          LCD cover protect sheet
      3           15.4" wide w/ CCD LCD knob       15          LCD CCD cover mylar
      4           15.4" wide w/ CCD LCD latch      16          CCD cover protect
      5           CCD latch BK-L                   17          CCD cover
      6           CCD latch BK-R                   18          CCD bezel
      7           LCD spring                       19          CCD LED lens
      8           15.4 w/ CCD cover shield         20          CCD name plate assy
      9           screw M2.5*3.0-I(BNIXNYLOK)EP    21          CCD hinge
      10          screw M2.0*3.0-I(NIXNYLOK)       22          camera V-UBDOEM1(CMOS module,
                                                               1.3M)
      11          CCD cable maylar                 23          LCD rubber-1
      12          cable assy CCD (5P/4P/R2A) L-F   24          CCD bezel rotect




116                                                                                       Chapter 6
Aspire 5670 Part List


                                                                                      ACER PART
             PHOTO             PARTNAME                     DESCRIPTION
                                                                                         NO.
   ADAPTER
   N/A               ADAPTER 90W 3 PIN DELTA ADP- ZB1 ADP 19V Delta S/P              AP.09001.005
                     90SB BBAHF ROHS
                     ADAPTER 90W 3 PIN LITEON PA-    ZB1 ADP 19V Lite-on S/P         AP.09003.009
                     1900-04QB ROHS
   BATTERY
                     "BATTER SONY LI LIP4084QUPC     ZB1 BAT(Lite-on 4 cell w/Sony
                     SY6(ZL5,4S1P,2.0A)LF"           pack) S/P
                     "BATTERY PACK SANYO LI          ZB1 SANYO 4CELL 2.0 (W/
                     4CELL2.0 (4UR18650Y-QC219       Sony) S/P
                     4S1P,2.0A) ROHS "
                     "BATTERY PACK SANYO LI          ZB1 LITE ON 8CELL 4.4A S/P      BT.00803.014
                     8CELLl2.4 4.8Ah (4UR18650F-2-
                     QC218,4S2P) ROHS"




                     MODEM BOARD                     ZB1 MODEM 56K(MDC) EU S/ 54.AA7V7.001
                                                     P




                     BLUETOOTH MODULE                                                54.AA7V7.002
                     FOXCONN T60H928.00 LF




                     MINI PCI WIRELESS BOARD         ZB1 WLAN                        KI.GLN01.003
                     802.11 A/B/G ROW INTEL          3945ABG(WM3945ABGM2GE
                     MM874511                        N) S/P
                     MINI PCI WIRELESS BOARD         ZB1 WLAN              KI.GLN01.001
                     802.11 A/B/G MOW1 INTEL         3945ABG(WM3945ABGMOW1
                     MM872612                        ) S/P
                     MINI PCI WIRELESS BOARD         WLAN                  KI.GLN01.002
                     802.11 A/B/G MOW2 INTEL         3945ABG(WM3945ABGMOW2
                     MM872659                        ) S/P
                     TOUCHPAD BOARD W/AUDIO          ZB1 TP&AUDIO BOARD ASSY         55.AA7V7.001
                     PORT                            S/P




Chapter 6                                                                                           117
                                                                                    ACER PART
               PHOTO                 PARTNAME                   DESCRIPTION
                                                                                       NO.
                             USB BOARD                    ZB1 USB BOARD ASSY S/P   55.AA7V7.002




                             SWITCH BOARD                 ZB1 SWITCH BOARD ASSY    55.AA7V7.003
                                                          S/P




                             FIR BOARD                    ZB1 FIR BOARD ASSY S/P   55.AA7V7.004




      DIGITAL LIGHT DEVICE
      N/A                    CCD MODULE W/CABLE                                    57.AA7V7.001
      CABLE
      N/A                    POWER CORD US 3PIN ROHS      ZB1 PWR CORD US S/P
                             POWER CORD EU 3 PIN ROHS     ZB1 PWR CORD (CEE) S/P
                             POWER CORD UK 3 PIN ROHS
                             POWER CORD ITALIAN 3 PIN
                             ROHS
                             POWER CORD DANISH 3 PIN
                             ROHS
                             POWER CORD SWISS 3 PIN
                             ROHS
                             POWER CORD PRC 3 PIN ROHS
                             POWER CORD US-110V (BSMI)
                             ROHS
                             POWER CORD AU W/LABEL 3
                             PIN ROHS
                             POWER CORD AF 3 PIN ROHS
                             POWER CORD AF-S INDIA ROHS
                             POWER CORD KOERA 2PIN
                             ROHS
                             POWER CORD (JAPANESE)
                             ROHS
                             POWER CORD ISRAEL 3 PIN
                             ROHS




118                                                                                      Chapter 6
                                                                            ACER PART
            PHOTO            PARTNAME                  DESCRIPTION
                                                                               NO.
                    MODEM CABLE                  ZB1 MODEM CABLE S/P       50.AA7V7.001




                    BLUETOOTH CABLE              ZB1 BLUETOOTH CABLE S/P   50.AA7V7.002




                    FFC CABLE - TP TO MB         ZB1 CABLE TP/MB FFC S/P   50.AA7V7.003




                    FFC CABLE - TP TO TP BOARD   ZB1 CABLE TP/B FFC S/P    50.AA7V7.004




                    PFC CABLE - USB              ZB1 CABLE ASSY USB S/P    50.AA7V7.005




                    FIR/CIR WIRE CABLE           ZB1 CABLE ASSY CIR S/P    50.AA7V7.006




   N/A              DC IN CABLE                  ZB1 CABLE ASSY DC         50.AA7V7.007
                                                 POWER S/P
   N/A              SWITHCH/AUDIO CABLE          ZB1 CABLE AUDIO FFC S/P   50.AA7V7.008
                    CABLE ASSY ZB1 TV-TUNER      ZB1 CABLE ASSY TV-TUNER
                                                 S/P




Chapter 6                                                                                 119
                                                                                       ACER PART
             PHOTO                   PARTNAME                   DESCRIPTION
                                                                                          NO.
      N/A                   CABLE ASSY ZB1 TV/B           ZB1 CABLE ASSY TV/B S/P
      CASE/COVER/BRACKET ASSEMBLY
                            MIDDLE COVER                  ZB1 AS K/B COVER ASSY S/P 42.AA7V7.001




                            "UPPER CASE W/TP,TP           ZB1 AS TOP ASSY W/O TV S/   60.AA7V7.001
                            CABLE,MIC,LID CABLE W/O TV"   P




                            "LOWER CASE W/READER          ZB1 BASE ASSY W/O MEDIA     60.AA7V7.002
                            COVER,NEW CARD COVER, DC      BAY S/P
                            CABLE, SPEAKER"




                            HEATSINK COVER W/DVI W/O      ZB1 HS COVER ASSY W-DVI     42.AA7V7.001
                            DUCKING                       S/P




                            BLUETOOTH BRACKET             ZB1 BLUETOOTH HOLDER S/ 33.AA7V7.001
                                                          P




                            DUMMY CARD                    ZB1 CARDBUS DUMMY           42.AA7V7.011
                                                          CARD S/P




120                                                                                          Chapter 6
                                                                                ACER PART
            PHOTO                PARTNAME                  DESCRIPTION
                                                                                   NO.
                        CARD READER COVER            ZB1 CARD READER COVER     42.AA7V7.012
                                                     S/P




   CPU/PROCESSOR
   N/A                  CPU INTEL YONAH CORE DUO                               KC.23001.DTP
                        FSB-667 1.66G 2M L8VR
                        CPU INTEL YONAH CORE DUO                               KC.24001.DTP
                        FSB-667 1.83G 2M L8VQ
                        CPU INTEL YONAH CORE DUO                               KC.25001.DTP
                        FSB-667 2.0G 2M L8VP
                        CPU INTEL YONAH CORE DUO                               KC.26001.DTP
                        FSB-667 2.16G 2M L8VN
   DVD RW/COMBO DRIVE
   DVD RW DRIVE         DVD SUPER MULTI MODULE                                 6M.AA7V7.001
                        PANASONIC UJ-845 SLOT IN
   DVD RW DRIVE         DVD SUPER MULTI PANASONIC                              KU.00807.029
                        UJ-845 DL SLOT IN LF
                        OPTICAL DEVICE HOLDER FIX    ZB1 ODD HOLDER FIX S/P    42.AA7V7.002




   N/A                  SUPER MULTI BEZEL                                      42.AA7V7.003
                        PANASONIC SLOT IN
   DVD RW DRIVE         DVD DUAL MODULE PIONEER                                6M.AA7V7.002
                        DVR-K06RA SLOT IN
   DVD RW DRIVE         DVD SUPER MULTI PIONEER                                KU.00805.027
                        DVR-K06RA DL SLOT IN LF
   CASE/COVER/BRACKET   OPTICAL DEVICE HOLDER FIX    ZB1 ODD HOLDER FIX S/P    42.AA7V7.002
   ASSEMBLY
   CASE/COVER/BRACKET   SUPER MULTI BEZEL PIONEER                              42.AA7V7.004
   ASSEMBLY             SLOT IN
   COMBO DRIVE          DVD/CDRW COMBO MODULE        ZB1 COMBO MODULE          TBA
                        24X PHILIPS SCB5265          (SCB5265) F/W:TX07 S/P
   COMBO DRIVE          CDRW/DVD COMBO MODULE        ZB1 COMBO (SCB5265) F/    KO.02403.007
                        24X PHILIPS SCB5265 W/O      W:TX07 LF S/P
                        BEZEL
   CASE/COVER/BRACKET   OPTICAL DEVICE HOLDER FIX    ZB1 ODD HOLDER FIX S/P    42.AA7V7.002
   ASSEMBLY
   CASE/COVER/BRACKET   DVD COMBO G BASE BEZEL       ZB1 ODD BEZEL ASSY G/B S/ 42.AA7V7.005
   ASSEMBLY                                          P
   DVD RW DRIVE         DVD DUAL MODULE PIONEER      ZB1 DUAL MODULE DVR-      TBA
                        DVR-K16RA F/W:1.11           K16RA F/W:1.11S/P
   DVD RW DRIVE         DVD DUAL PIONEER DVR-K16RA   ZB1 DUAL DVDRW DVR-       TBA
                        F/W:1.11 LF                  K16RA F/W:1.11S/P




Chapter 6                                                                                     121
                                                                                         ACER PART
              PHOTO                 PARTNAME                     DESCRIPTION
                                                                                            NO.
      CASE/COVER/BRACKET   OPTICAL DEVICE HOLDER FIX      ZB1 ODD HOLDER FIX S/P        42.AA7V7.002
      ASSEMBLY
      CASE/COVER/BRACKET   DVD DUAL G BASE BEZEL          ZB1 ODD PIONEER BEZEL         42.AA7V7.006
      ASSEMBLY                                            ASSY G/B S/P
      DVD RW DRIVE         DVD SUPER MULTI MODULE         ZB1 DVD SUP MODULE DL4X       TBA
                           HLDS GSA-4082N LF              GSA-4082N S/P
      DVD RW DRIVE         DVD SUPER MULTI HLDS GSA-      ZB1 DVD SUPER MULTI DL4X      TBA
                           4082N LF                       GSA-4082N S/P
      CASE/COVER/BRACKET   OPTICAL DEVICE HOLDER FIX      ZB1 ODD HOLDER FIX S/P        42.AA7V7.002
      ASSEMBLY
      CASE/COVER/BRACKET   DVD SUPER MULTI G BASE         ZB1 ODD BEZEL ASSY G/B        42.AA7V7.007
      ASSEMBLY             BEZEL                          SUPER MULTI S/P
      HARD DISK DRIVE
                           HDD 80G SEAGATE 5.4K           80G SEAGATE 2.5 IN.           KH.08001.023
                           SATAST98823AS MERCURY 2        5400RPM SATAST98823AS
                           FW:3.06 LF                     LF MERCURY 2 FW:3.06
                           "HDD 80G HGST 5.4K SATA 1.5G   "80G HGST 2.5 IN. 5.4K SATA   KH.08007.015
                           NCQ                            1.5G NCQ
                           MORAGA+HTS541080G9SA00,C6      MORAGA+HTS541080G9SA0
                           0D"                            0,C60D"
                           HDD 100G SEAGATE 5.4K SATA     100G SEAGATE 2.5 IN.          KH.10001.008
                           ST9100824AS MERCURY 2          5400RPM SATA ST9100824AS
                           FW:3.06 LF                     LF MERCURY 2 FW:3.06
                           HDD 100G TOSHIBA SATA 5.4K     100G TOSHIBA 2.5 IN. SATA     KH.10004.003
                           ARES-B_S MK1032GSX F/W         5400RPM ARES-B_S
                           AS021G                         MK1032GSX F/W AS021G
                           HDD 100G HGST SATA 1.5G  100G HGST 2.5 IN. SATA KH.10007.005
                           NCQMORAGA+HTS541010G9SA0 1.5G
                           0 FW:S60D                NCQMORAGA+HTS541010G9
                                                    SA00 FW:S60D
                           HDD 120G SEAGATE 5.4K SATA     120G SEAGATE 2.5 IN.          KH.12001.025
                           ST9120821AS LF MERCURY 2       5400RPM SATA ST9120821AS
                           FW:3.06                        LF MERCURY 2 FW:3.06
                           HDD 120G TOSHIBA 5.4K          120G TOSHIBA 2.5 IN. 5.4K     KH.12004.003
                           SATAI1.5G W/NCQ MK1234GSX      SATAI1.5G W/NCQ
                           LF TAURUS FW:AH001A            MK1234GSX LF TAURUS
                                                          FW:AH001A
                           HDD BRACKET                                                  33.AA7V7.002




                           HDD COVER W/RUBBER             ZB1 HDD COVER ASSY W/O        42.AA7V7.008
                                                          COUSION S/P




122                                                                                            Chapter 6
                                                                             ACER PART
            PHOTO           PARTNAME                   DESCRIPTION
                                                                                NO.
                    KEYBOARD AS DARFON TC       ZB1 K/B (TAIWAN) API S/P    KB.ASP07.070
                    CHINESE
                    KEYBOARD AS DARFON US       ZB1 K/B (UI) API S/P        KB.ASP07.



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