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iMac_Repair_Manual


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K Service Source




          iMac
K Service Source




    Hot Issues
           iMac
Hot Issues                                                 Introduction - 1


             Introduction
             This chapter is designed to highlight unique or high-
             priority product issues that you should be aware of before
             servicing the iMac computer.

             This chapter alerts you to important issues and provides
             pointers to other areas in the manual where more complete
             information can be found. This chapter is not intended to
             replace other parts of this manual; it merely provides a
             pointer to pertinent information in those chapters.

             To familiarize yourself with a new product family, always
             read the Basics chapter in its entirety. You should also refer
             to the Troubleshooting chapter for basic theory of operations
             information.
Hot Issues                                             Introduction - 2


             Mixed Memory Types
             The iMac computer uses SDRAM SO-DIMMs only; EDO
             memory will not work in the iMac computer. System
             problems will result if EDO memory is installed. (See
             "SDRAM DIMMs" in the Basics chapter and refer to the iMac
             section of the Memory Guide.)

             Note: Customers are allowed to upgrade the memory in iMac
             computers and may inadvertently mix EDO and SDRAM
             memory. If incompatible memory types are installed, you
             will hear two beeps upon startup. (See "Power-On Self
             Test" in Troubleshooting for more information.)
Hot Issues                                     SGRAM Video Memory - 3


             SGRAM Video Memory
             The iMac computers use SGRAM video memory. Use only
             SGRAM SO-DIMMs in these machines. Never install the
             256K or 512K video memory DIMMs used in older
             Macintosh computers. (See "SGRAM Video Memory" in the
             Basics chapter.)



             Error Beeps
             If problems are detected upon startup, the iMac system will
             sound one or more error beeps. (See "Error Beeps" in the
             Troubleshooting chapter.)
Hot Issues                                   HFS+ Formatted Drives - 4


             HFS+ Formatted Drives
             The iMac hard drive is formatted from the factory with Mac
             OS Extended format, also referred to as HFS+. Norton
             Utilities version 3.5 is not compatible with HFS+ and
             version 3.5.1 and earlier can result in hard drive
             corruption and loss of all data on the hard drive. (See
             "HFS+ Formatted Drives" in the Troubleshooting chapter.)
Hot Issues                                      Universal Serial Bus - 5


             Universal Serial Bus
             The iMac uses a Universal Serial Bus (USB) for connecting
             the mouse, keyboard, and all peripheral devices. There is no
             SCSI bus in the iMac. Refer to the USB section in the Basics
             chapter for a full explanation of USB technology and to "USB
             Problems" in the Troubleshooting chapter for possible
             error messages.
Hot Issues                                            Forcing a Restart - 6


             Forcing a Restart
             If holding down the Command, Control and Power keys fails
             to restart the iMac computer after a system hang, you can
             force a restart in one of two ways:

             First, try inserting a straightened paper clip in the reset
             button hole. (Open the I/O door on the side of the iMac. The
             reset button hole is the top hole located between the Ethernet
             and modem ports and marked with a triangle symbol.)

             If the reset button method doesn't work, try the following:

             1   Unplug the power cord.

             2   Wait at least 30 seconds and then reconnect the power
                 cord.

             3   Restart the iMac by pressing the power button on either
                 the keyboard or the front of the computer.
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        Basics
           iMac
Basics                     Overview - 1


         Overview
         The iMac is an "all-in-one"
         product with a unique
         industrial design, that is
         targeted specifically for the
         consumer and education
         market. The sharp new
         industrial design has several
         unique features that make
         the iMac a revolutionary
         computer.

         Click the icon at left to see a
         360-degree QuickTime VR
         movie of the iMac. Use the
         hand tool to rotate the iMac
         and zoom in on hot spots.
Basics                                                     Overview - 2

         Features of the iMac computer include:
         



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