Service Manuals, User Guides, Schematic Diagrams or docs for : apple iPad iPad (1st Generation) ipad_quick_check

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             Quick Reference Sheet

             When troubleshooting the iPad, reference the quick fixes in the order listed.

             IMPORTANT: These steps are not effective for all iPad issues. Apply only the steps
             necessary to isolate and resolve the issue.

              Quick Fix               Action
              Update to Latest        Make sure the iPad has the latest software updates
              Software                   - Use iTunes to check for the latest version of the iPhone OS
                                         - Use iTunes version 9.1 or later
                                      Connect your iPad to the computer. Select iPad in the Source List. In
                                      the Summary panel, click "Check for Updates" to see if there's a new
                                      version of the iPad software available. Click Update to install the latest
                                      version.
              Charge the Battery      Connect to a power outlet using the included USB cable and 10W
                                      USB Power Adapter to charge the battery. Do not charge via the
                                      computer port. Note: The iPad 30-pin USB cable is interchangeable
                                      with the iPod/iPhone 30-pin USB cable.
              Force Quit an           Press and hold the Sleep/Wake button on top of iPad for a few
              Application             seconds until a red slider appears, then press and hold the Home
                                      button until the application quits.
              Restart                 A restart forces the device to close all open files and powers off all
                                      hardware components.
                                      1. Press and hold the Sleep/Wake button until a red slider appears.
                                      2. Slide your finger across the slider to turn off iPad.
                                      3. To turn iPad on, press and hold the Sleep/Wake button until the
                                         Apple logo appears.
              Reset                   A reset resolves only one specific issue: an unresponsive device you
                                      cannot restart.
                                      Press and hold both the Sleep/Wake button and the Home button for
                                      at least ten seconds, until the Apple logo appears.
              Reset All Settings      All preferences are reset, but no data or media are deleted. From the
                                      Home screen choose Settings > General > Reset > Reset All Settings.
              Erase All Content       Same as Restore, but it doesn't reinstall the system software. From the
              and Settings1           Home screen choose Settings > General > Reset > Erase All Content
                                      and Settings
              Restore1                A restore erases all user content, settings, and operating system files,
                                      and then reinstalls only the operating system. Restore with iTunes.
              Recovery Mode           Recovery mode loads only the firmware drivers necessary for iTunes
              Restore1                to recognize the device. See Recovery Mode Restore topic in the
                                      iPad>General Troubleshooting chapter.
              Device Firmware         Device Firmware Update allows you to perform a restore when all
              Update (DFU)            other attempts to restore the device fail. See Device Firmware Update
              Restore1                (DFU) topic in the iPad>General Troubleshooting chapter.

             1Warning: This erases all content.



2010-04-14                                             iPad General Troubleshooting -- Quick Reference Sheet

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