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MQM0125DG120615REV2_NRB32SG1_SX1_SW1_SG2_SW2_19SG2_SW2_Ice_Build_Up_In_Freezer


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Confidential

                  For Authorised Service Agents Only                                   Ref No: MQM0125DG120615REV2


       TECHNICAL INFORMATION
 A     BG          CY        E         FL            I      LT      MD            NL        S              TR              Date
 AL    BIH         CZ        EST       GB          IRL      LV      MK             P        SK             UA           30/03/2015
AND    BY          D         F         GR           IS      M       MNE           PL        SLO                  Country Reported
 B     CH          DK        FIN        H            L      MC      N             RO        SRB                      Europe
Product Category:            Refrigerator-Freezer

Subject:                     Ice build up at the bottom of the freezer compartment


Model(s) Affected:           NR-B32SX1                   NR-B29SG2                NR-B32SW2
                             NR-B32SG1                   NR-B29SW2
                             NR-B32SW1                   NR-B32SG2

Symptom /               Ice accumulates at the bottom of the freezer compartment.
                        If the end of the diaphragm becomes choked by water dirt or dust, the defrosted water does
Cause:
                        not flow out, resulting in the water building up and freezing inside the unit.
Remedy / Replace the water drain tray diaphragm.
Method:
                  Old Part Number                  New Part Number          Description
                  CNRAF-174610                     CNRAF-187670             Water drain tray diaphragm




 1. Remove the screws and the evaporating tray                    2. Remove the old diaphragm from the drain pipe




                                    Diaphragm


                                                                NOTE: Ensure the end of the diaphragm is clear of the 
  3. Fit a new diaphragm to the end of                          evaporating tray to prevent it becoming choked
  the drain pipe and secure it with a cable                                  4. Refit the evaporating tray
  tie.

Warranty Claims - Please use the following IRIS and Activity codes
      Activity Codes:       Guarantee Code           Activity         Location     Stock Indicator
            (UK Only)             A                    R                 F                D
                                       Symptom                      Section                Defect
                Condition                                                                                  Repair
IRIS Codes:                    Area      Type       Code        Area       Code    Area             Code
                   3            B           2       B20         256       G38          1            M1       i
Note: Failure to use the correct IRIS and Activity codes may result in the claim being rejected

                                                                                                                      Document No: MQM_TI
Panasonic                                                       1 of 1                                                 Rev: 12.00 DG110612



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