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06-rh23-troubleshooting


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                   Customer Care Solutions
                  RH-23 Series Transceivers




      Troubleshooting Instructions




Issue 1 03/2004                               Nokia Corporation
RH-23                        Company confidential
Troubleshooting Instructions                        CCS Technical Documentation




Page 2                      Nokia Corporation.                    Issue 1 03/2004
                                                     Company confidential                                                  RH-23
CCS Technical Documentation

  RF Troubleshooting ....................................................................................................... 5
   Introduction to RF troubleshooting .............................................................................5
   RF Key component placement .....................................................................................6
   RF Measurement points ...............................................................................................7
  EGSM900 and GSM1800 Transmitter .......................................................................... 8
  Additional information for EDGE troubleshooting ..................................................... 15
  EGSM900 and GSM1800 Receiver ............................................................................. 23
  Synthesizer ................................................................................................................... 28
   General instructions for synthesizer troubleshooting ................................................28
  Baseband troubleshooting ............................................................................................ 33
   Main Troubleshooting Diagram ................................................................................36
   Phone is dead .............................................................................................................37
   Flash fault ..................................................................................................................38
   Flash fault ..................................................................................................................39
   Phone is jammed ........................................................................................................41
   Charging fault ............................................................................................................42
   SIM card fault ("Insert SIM card" or "SIM card rejected") ......................................43
   Keypad fault ...............................................................................................................44
   Keypad fault (continued) ...........................................................................................45
   Display fault ...............................................................................................................46
   Accessory detection fault ...........................................................................................47
   Audio faults ...............................................................................................................48
   Audio fault (microphone) ..........................................................................................50
   Audio fault (IHF) .......................................................................................................51
   Audio fault (headset microphone) .............................................................................52
   Audio fault (headset earpiece) ...................................................................................53
   Camera fault ...............................................................................................................54
   FM Radio Troubleshooting ........................................................................................55
   Keypad Illumination Fault .........................................................................................57
   LCD1 Illumination Fault ...........................................................................................58
   LCD2 Illumination Fault ...........................................................................................59




Issue 1 03/2004                     Copyright Nokia. All rights reserved..                                                      Page 3
RH-20            Company confidential
                                           CCS Technical Documentation




Page 4   Copyright Nokia. All rights reserved.           Issue 1 03/2004
                                     Company confidential                             RH-23
CCS Technical Documentation


RF Troubleshooting
Introduction to RF troubleshooting
      Measurements should be done using Spectrum analyzer with high-frequency high-
      impedance passive probe (LO-/reference frequencies and RF power levels) and Oscillo-
      scope with a 10:1 probe (DC-voltages and low frequency signals).

      The RF-section is build around one RF-ASIC (HELGO N500). For easier troubleshooting,
      this RF troubleshooting document is divided into sections.

      Before changing HELGO, please check the following things: supply voltages are OK and
      serial communication coming from baseband to HELGO.

      Please note that the grounding of the PA module is directly below PA-module so it is dif-
      ficult to check or change. Most RF semiconductors are static discharge sensitive! So
      ESD protection must be taken care of duriong repair (ground straps and ESD soldering
      irons). HELGO and PA are moisture sensitive so parts must be pre-baked prior to solder-
      ing.

      Apart from key components described in this document here are a lot of discrete compo-
      nents (resistors, inductors and capacitors) which troubleshooting is done by checking if
      soldering of the component is done properly (for factory repairs checking if it is missing
      from PWB). Capacitor can be checked for shortening and resistors for value by means of
      an ohmmeter, but be aware in-circuit measurements should be evaluated carefully.

      Please be aware that all measured voltages or RF levels in this document are rough fig-
      ures. Especially RF levels varies due to different measuring equipment or different
      grounding of the used probe. When using RF probe usually a good way is to use metallic
      tweezers to connect probe ground to PWB ground as close to measurement point as pos-
      sible.




Issue 1 03/2004                   Nokia Corporation.                                     Page 5
RH-23                   Company confidential
                                                    CCS Technical Documentation


RF Key component placement
                       Figure 1: Component placement 1




Page 6                  Nokia Corporation.                        Issue 1 03/2004
                                Company confidential       RH-23
CCS Technical Documentation


RF Measurement points
                         Figure 2: Component placement 2




Issue 1 03/2004               Nokia Corporation.             Page 7
RH-23                               Company confidential
                                                               CCS Technical Documentation


EGSM900 and GSM1800 Transmitter
General instructions for Tx troubleshooting
      Kindly refer to the Service Software Section, Service Concept dagram (p.40)

         Connect test jig to computer with DAU-9S cable or to FPS-8 Flash Prommer with XCS-4
         modular cable.

         Make sure that you have PKD-1 dongle connected to computers parallel port.

         Connect DC power supply to module test jig with FLC-2 cable.

         Attention: When repairing or tuning transmitter use external DC supply with at
         least 3A current capability. Set the DC supply voltage to 4.2V.

         Connect an RF-cable to the module test jig (MJ-17) RF connector and to measurement
         equipment or at least a 10dB attenuator, otherwise the PA may be damaged. Normally a
         spectrum analyzer is used as measurement equipment.

         Attention: Normally Spectrum analyzer maximum input power is +30dBm. It is recom-
         mended to use 10dB attenuator on Spectrum analyzer input to prevent damage.

         Set the phone module to test jig and start Phoenix service sofware

         Initialize connection to phone. (use FBUS driver when using DAU9S and COMBOX driver
         when using FPS-8)

         Select product from the menu

         File -> Choose product -> RH23/RH-33

         From toolbar set operating mode to "Local"

         Activate RF controls window from the menu

         Testing -> RF Controls

         From the RF controls window

         - Select band "GSM900" or "GSM 1800" (Default = "GSM900")

         - Set Active unit to "Tx" (Default = "Rx")

         - Set Operation mode to "Burst" (Default = "Burst")

         - Set Tx data type to "Random" (Default = "All1")

         - Set Rx/Tx channel to 37 on GSM900 band or 700 on GSM1800 band (Defaults)


Page 8                              Nokia Corporation.                        Issue 1 03/2004
                                    Company confidential                        RH-23
CCS Technical Documentation

      - Set Tx PA mode to "Free" (Default)

      - Set power level to 5 (Default = 19) on GSM900 or to 0 (Default = 15) on GSM1800




Issue 1 03/2004                   Nokia Corporation.                               Page 9
RH-23                                      Company confidential
                                                                                  CCS Technical Documentation

Transmitter troubleshooting diagram
                                         Figure 3: Transmitter troubleshooting


           TX Troubleshooting                                TX OK



                                                             Yes


   Check output signal level:                  Yes         Check                 No         Tune
   [email protected](GSM900)                           all power                        TX power
   [email protected] and 1880MHz                         levels,                          levels,
                           (GSM1800)                                                        OK?
                   (GSM1800&1900)                          OK?
                   OK?


                No
                                                     Check output signal
                                     No                                               Yes
                                                     on 500MHz span                               Synthesizer
           TX signal found?                          Signal found on incorrect                    troubleshooting
                                                     frequency?

              Yes                                 No



   Check with RF probe signal level on
   PA input: ~ -1...+5dBm                                               Helgo
                    OK?                           No
                                                                        troubleshooting




              Yes

   Start TX power level tuning and check tuned coefficient values:
                                                                        Yes                      Tune TX coefficient
   Highest level ~0.655...0.831(GSM900); ~0.567...0.782(GSM1800&1900)
          Yes
                                                                      )
   Lowest level ~0.166...0.196(GSM900); ~0.176...0.225(GSM1800&1900) )                           values
   Base level ~0.137...0.166(GSM900); ~0.132...0.161(GSM1800&1900) )
   Major differences?

               No


   Check control voltage with                              Check control loop             Yes          Replace Helgo
   oscilloscope:                                           components
   PA Ctrl voltage >1.5V peak                  No                  OK?
   OK?


              Yes                                                  No

           PA & Antenna Switch
           troubleshooting                                     Replace faulty
                                                               components




Page 10                                    Nokia Corporation.                                               Issue 1 03/2004
                                       Company confidential                           RH-23
CCS Technical Documentation

                               Figure 4: HELGO IC troubleshooting



          HELGO IC
          troubleshooting




   Check with oscilloscope:
   -TXI/TXQ signals                                                 Baseband
   -VR1, VR2, VR4, VR5, VR6 =2.8V           No
                                                                    troubleshooting
   -VrefRF01 = 1.35V
   -Helgo serial interface
   -TXP & TXC signals
                    OK?



             Yes


   Check with RF probe:
   4G VCO signal output:
   -3589.6MHz (GSM900)                     No
                                                                    Synthesizer
   -3495.6MHz (GSM1800)                                             troubleshooting
   -3760MHz (GSM1900)
   Level > - 10dBm
                  OK?



             Yes


   Check modulator output components        Yes
                                                                    Replace HELGO
                 OK?



               No



          Replace faulty
          component(s)




Issue 1 03/2004                     Nokia Corporation.                                 Page 11
RH-23                                       Company confidential
                                                                          CCS Technical Documentation

                                 Figure 5: PA and Antenna Switch troubleshooting



          PA & Antenna Switch
          troubleshooting




   Check with RF probe signal level on PA                   Check with oscilloscope:
   input ~ -1...+5 dBm                             Yes      -VANT1 (GSM900)             Yes
                                                                                               Replace ant.
                    OK?                                     -VANT2 (GSM1800)                   switch
                                                            -VANT3 (GSM1900)
                                                                      OK?



             Yes                                                   No



   Check with oscilloscope:                                 Check VANT line
   -VBATT ~4V                                               components
   -VTXB = 2.8V pulsed                                             OK?
   -VPCTRL_900/1800/1900
                   OK?

                                                          Yes                 No


                                     Yes
                                                                            Replace faulty
                                                                            component(s)
                   No
                                      Replace PA




          Check components                   Yes
          around PA                                      Replace
                    OK?                                  HELGO



                   No



                Replace faulty
                component(s)




Page 12                                     Nokia Corporation.                                Issue 1 03/2004
                                                   Company confidential                                   RH-23
CCS Technical Documentation

Pictures of transmitter signals
                                                           Figure 6:


                                                           TXI




                                                                                                                      VPCT




                   200mV/div       100us/div                                200mV/div      100us/div
         1

 VPCTRL _900 power level high at R703/C703                       X I/Q at R516/517 power level high Random data
 VPCTRL_1800 power level high at R704/C704_




                                                                       1
                                                                               500mV/div      100us/div
              500mV/div        100us/div

 VANT_1 / GSM900 TX at C805                                      VANT_1,VANT_2,VANT_3
 VANT_2 / GSM1800 TX at R804
 ( no signal/ Flatline on Oscilloscope screen)




                      500mV/div 100us/div                                      500mV/div       MTB 100us/div

 VTXB_900 at C713
 VTXB_1800 at C714                                                         TXP at J504




Issue 1 03/2004                                  Nokia Corporation.                                         Page 13
RH-23                                  Company confidential
                                                                    CCS Technical Documentation

                          Figure 7: Tx out signal, 900 band, burst mode, channel 37
                               Marker 1 [T1]              RBW    100 kHz     RF Att       40 dB
               Ref Lvl                     28.46 dBm      VBW    100 kHz
                34 dBm             897.38997996 MHz       SWT        2 s     Unit            dBm
          34
                21 dB Offset                         1
          30                                                                                        A



          20



          10



          0                                                                                        1MA



        -10



        -20



        -30



        -40



        -50



        -60

        -66
               Center 897.4 MHz                   200 kHz/                            Span 2 MHz

     Date:           28.APR.2003   15:09:42




Page 14                               Nokia Corporation.                                  Issue 1 03/2004
                                       Company confidential                                RH-23
CCS Technical Documentation


Additional information for EDGE troubleshooting
EDGE mode troubleshooting differs slightly from basic GSM troubleshooting.
      Establish connection to the phone normally (see GSM900/1800 troubleshooting instruc-
      tions).

       Select product from the menu:

          File -> Choose Product -> RH23/RH-33

       From toolbar set operating mode to "Local"

       Activate RF controls window from the menu:

          Testing -> RF Controls

       From the RF controls window:

       Select Band "GSM900" or "GSM1800" (Default="GSM900")

       Set Active unit to "Tx" (Default="Rx")

       Set Edge "On" (Default="Off")

       Set Operation mode to "Burst" (Default="Burst")

       Set Tx data type to "Alternate PN9" (Default="All1")

       Set Rx/Tx channel to 37 on GSM900 or 700 on GSM1800 (Defaults)

       Set power level to 8 (Default = 19) on GSM900 or to 2 (Default = 15) on GSM1800

       NOTE! For GSM900 Edge power levels 5, 6 and 7 are not in use and for GSM1800 Edge power levels
       0 and 1 are not in use.




Issue 1 03/2004                     Nokia Corporation.                                       Page 15
RH-23                                    Company confidential
                                                                             CCS Technical Documentation

                                 Figure 8: Transmitter EDGE troubleshooting

          TX EDGE Troubleshooting                        TX OK



                                                         Yes


  Check output signal level:               Yes         Check                 No         Tune
  [email protected](GSM900)                        all power                        TX power
                                                                                        levels,
                          (GSM1800)
  [email protected] and 1880MHz                      levels,
                                                       OK?                              OK?
                  (GSM1800&1900)
                  OK?


                No
                                                 Check output signal
                                    No                                            Yes
                                                 on 500MHz span                               Synthesizer
            TX signal found?                     Signal found on incorrect                    troubleshooting
                                                 frequency?

              Yes                            No



  Check with RF probe signal level on
  PA input:
  ~-8dBm@PCL=8 (GSM900)                      No                 Helgo EDGE
  ~-10dBm@PCL=2 (GSM1800&1900) )                                troubleshooting
                 OK?



               Yes

  Start TX Edge power level tuning and check tuned coefficient values:
                                                                     )             Yes       Tune TX coefficient
  Highest level ~0.684...0.841(GSM900); ~0.763...0.860(GSM1800&1900)
         Yes                                                                                 values
  Lowest level ~0.333...0.420(GSM900); ~0.323...0.362(GSM1800&1900) )
  Base level ~0.273...0.313(GSM900); ~0.244...0.313(GSM1800&1900) )

  Major differences?

               No


  Check control voltages with                          Check EDGE control           Yes            Replace Helgo
  oscilloscope:                                        loop components
  Pa Iref ~2V peak (GSM900)                 No                 OK?
                              )
  Pa Iref ~2.1V peak (GSM1800@1900)
  Mode ~1.8V         OK?

               Yes                                             No


          PA & ant switch                                  Replace faulty
          EDGE troubleshooting                             components




Page 16                                  Nokia Corporation.                                             Issue 1 03/2004
                                        Company confidential                           RH-23
CCS Technical Documentation

                              Figure 9: Helgo EDGE troubleshooting




           Helgo EDGE
           troubleshooting




    Check with oscilloscope:
    -TXI/TXQ signals                                                  Baseband
    -VR1, VR2, VR4, VR5, VR6 =2.8V            No
                                                                     troubleshooting
    -VrefRF01 = 1.35V
    -Helgo serial interface
    -TXP & TXC & TXA
                     OK?



              Yes


    Check with RF probe:
    4G VCO signal output:
    -3589.6MHz (GSM900)                      No
                                                                      Synthesizer
    -3495.6MHz (GSM1800)                                             troubleshooting
    -3760MHz (GSM1900)
    Level > - 10dBm
                   OK?



              Yes


    Check modulator output components        Yes
                                                                     Replace HELGO
    and VPECTRL3 signal
                  OK?


                  No



           Replace faulty
           component(s)




Issue 1 03/2004                      Nokia Corporation.                                 Page 17
RH-23                                      Company confidential
                                                                         CCS Technical Documentation

                                Figure 10: Pa & ant switch EDGE troubleshooting

        PA & ant switch
        EDGE troubleshooting




  Check with RF probe signal level on PA                   Check with oscilloscope:
  input:                                          Yes      -VANT1 (GSM900)             Yes
                                                                                              Replace ant.
  ~ -8dBm@PCL=8 (GSM900)                                   -VANT2 (GSM1800)                   switch
  ~ -10dBm@PCL=2 (GSM1800&1900) )                          -VANT3 (GSM1900)
                 OK?                                                 OK?



            Yes                                                   No



  Check with oscilloscope:                                 Check VANT line
  -VBATT ~4V                                               components
  -Iref _900 ~2V peak                                             OK?
  -Iref_1800_1900 ~2.1V peak
  -VTXB = 2.8V pulsed
  -Mode = ~1.8V
                  OK?
                                                         Yes                 No


                                   Yes
                                                                           Replace faulty
                                                                           component(s)
                  No
                                     Replace PA




        Check components                    Yes
        around PA                                       Replace
                  OK?                                   HELGO



                  No



               Replace faulty
               component(s)




Page 18                                    Nokia Corporation.                                Issue 1 03/2004
                                       Company confidential                RH-23
CCS Technical Documentation

Pictures of EDGE transmitter signals
                         Figure 11: I_ref_900 power level 8 at R712/C726




                           Figure 12: VTXB 900 power level 8 at R718




Issue 1 03/2004                   Nokia Corporation.                        Page 19
RH-23             Company confidential
                                                CCS Technical Documentation

          Figure 13: I_ref_1800 power level 2 at R713/C727




            Figure 14: VTXB 1800 power level 2 at C717




Page 20           Nokia Corporation.                          Issue 1 03/2004
                                Company confidential                 RH-23
CCS Technical Documentation

                           Figure 15: TXA 900/1800 at C538




                  Figure 16: TXI/TXQ signal at C535/C536/R516/R517




Issue 1 03/2004               Nokia Corporation.                      Page 21
RH-23          Company confidential
                                           CCS Technical Documentation

          Figure 17: VPECTRL3 (ALC) signal at C512




Page 22        Nokia Corporation.                        Issue 1 03/2004
                                      Company confidential                          RH-23
CCS Technical Documentation


EGSM900 and GSM1800 Receiver
General instructions for Rx troubleshooting
      Connect test jig to computer with DAU-9S cable or to FPS-8 Flash Prommer with XCS-4
      modular cable.

       Make sure that you have PKD-1 dongle connected to computers parallel port.

       Connect DC power supply to module test jig with FLC-2 cable.

       Set the DC supply voltage to 4.2V.

       Connect an RF-cable to the module test jig (MJS-38) RF connector and to RF signal gen-
       erator.

       Set the phone module to test jig and start Phoenix service sofware.

       Initialize connection to phone. (use FBUS driver when using DAU9S and COMBOX driver
       when using FPS-8)

       Choose product from the menu

       File -> Choose product -> RH23/RH-33

       From toolbar set operating mode to "Local"

       Activate RF controls window from the menu

       Testing -> RF Controls

       From the RF controls window:

       - Select band "GSM900" or "GSM 1800" (Default = "GSM900")

       - Set Active unit to "Rx" (Default = "Rx")

       - Set Operation mode to "Burst" (Default = "Burst")

       For continuous mode:

       - Set Operation mode to "Continuous"

       - Set AGC to "12: FEG_ON + DTOS_ON + BB_30=Vgain60" (maximum gain setting used
       in normal mode)

       (Default = "14: FEG_ON + DTOS_ON + BB_42=Vgain72")

       - Set Rx/Tx channel to 37 on GSM900 band, 700 on GSM1800 band (Defaults)


Issue 1 03/2004                    Nokia Corporation.                                Page 23
RH-23                              Company confidential
                                                                CCS Technical Documentation

        Apply 942.46771 MHz (channel 37 + 67.710 kHz offset), 1842.86771 MHz (channel 700
        + 67.710 kHz offset) or 1960.06771 MHz (channel 661 + 67.71 kHz) 



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