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06-rh18-troubleshoot


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                Customer Care Solutions
            RH-18/36/38 Series Transceivers




      Troubleshooting Instructions




Issue 1 10/03                          Nokia Corporation
RH-18/36/38                    Company confidential
Troubleshooting Instructions                              CCS Technical Documentation




                           [This page left intentionally blank]




Page 2                         Nokia Corporation.                         Issue 1 10/03
  Baseband troubleshooting .............................................................................................. 5
   Baseband test points ....................................................................................................5
   Troubleshooting diagrams ...........................................................................................5
   Phone is dead ...............................................................................................................6
   Flash programming do not work ..................................................................................7
   Power does not stay on or phone is jammed ................................................................8
   Display information : "Contact Service" .....................................................................9
   The phone do not register to the network, or the phone cannot make a call .............10
   SIM related faults ......................................................................................................11
    Insert SIM card fault ............................................................................................... 11
    SIM-Card rejected ................................................................................................... 12
   Audio related faults 1: Earpiece and microphone ......................................................13
   Audio related faults 2: Headset ..................................................................................14
   Charging failure troubleshooting ...............................................................................15
   Charging troubleshooting 2 .......................................................................................16
  General RF Troubleshooting........................................................................................ 17
   RF Key component placement ...................................................................................18
  RH-36 Receiver troubleshooting ................................................................................. 21
   General Instructions for GSM850 RX Troubleshooting ...........................................21
    Troubleshooting diagram for GSM850 Receiver................................................... 22
   General Instructions for RH-36 GSM1900 RX Troubleshooting ..............................24
    Phoenix commands ................................................................................................. 24
    Troubleshooting diagram for GSM1900Receiver................................................... 25
    Measurement points in the receiver ........................................................................ 27
   RH-36 Transmitter troubleshooting ...........................................................................29
    Measurement points for the transmitter .................................................................. 29
   General instructions for RH-36 GSM TX troubleshooting .......................................30
    GSM850 TX output power...................................................................................... 31
   General instructions for RH-36 GSM1900 TX troubleshooting ...............................32
    Phoenix commands ................................................................................................. 32
    GSM1900 TX output power.................................................................................... 32
   Troubleshooting diagram for GSM1900 TX .............................................................33
  General Instructions for RH-18/38 GSM900 RX Troubleshooting............................. 35
    Troubleshooting Chart for GSM900 Receiver ........................................................ 36
   General Instructions for GSM1800 RX Troubleshooting .........................................38
    Troubleshooting Chart for GSM1800Receiver ....................................................... 39
    Measurement points in the receiver ........................................................................ 40
   RH-18/38 Transmitter troubleshooting ......................................................................42
    Measurement points for the transmitter .................................................................. 42
   General instructions for RH-18/38 GSM TX troubleshooting ..................................43
   PCN Transmitter General instructions for PCN TX troubleshooting ........................45
   Synthesizer .................................................................................................................46
    26 MHz Reference Oscillator ( VCXO )................................................................. 46
    VCO ........................................................................................................................ 46
    Troubleshooting diagram for PLL Synthesizer....................................................... 47
    Phone fails after power on....................................................................................... 48
    Measurement points at the VCXO .......................................................................... 48
    Measurement points at the PLL/VCO..................................................................... 49



Issue 1                                                                                                                      Page 3
  RH-18/38 Manual Alignment using Phoenix............................................................... 50
   RX calibration ............................................................................................................50
   GSM1800 RX calibration ..........................................................................................51
   RX channel select filter .............................................................................................52
   RX Band Filter Response ..........................................................................................53
   Tx Power tuning ........................................................................................................54
     TX power tuning GSM............................................................................................ 54
     TX power tuning PCN............................................................................................. 57
   I/Q tuning ...................................................................................................................59
   RF control ..................................................................................................................61
   Call testing .................................................................................................................62




Issue 1                                                                                                                      Page 4
                                     Company confidential                       RH-18/36/38
CCS Technical Documentation


Baseband troubleshooting
Baseband test points
       This document contains the Nokia 1100 troubleshooting diagrams.

       Test points are described and listed in the A3 schematic diagrams.

Troubleshooting diagrams
       In this section, Troubleshooting diagrams is provided for the most common problems of
       the Nokia 1100

       NOTE : Since both D200 (UEM) and D400(UPP) are underfilled, they can not be replaced.
       If either D200 or D400 is defective, the whole PWB has be discarded.




Issue 1 10/03                      Nokia Corporation.                                 Page 5
RH-18/36/38                                 Company confidential
                                                                         CCS Technical Documentation


Phone is dead
         This means that the phone do not draw any current at all when supply is connected and/
         or powerkey is pressed.

         It is assumed that the voltage supplied is 3.6 VDC. The UEM will prevent any functional-
         ity what so ever at battery/supply levels below 2.9 VDC.

                       Phone is dead


                               Yes



                             X105                  No
                                                                     Check :
                         VBAT = 3,6VDC                                 X105


                               Yes


                 L260,L261,L262,L263,L264,L265                       Check :
                 C260,C261,C262,C263,C264,C265     No      L260,L261,L262,L263,L264,L265
                        Voltage = 3,6VDC                  C260,C261,C262,C263,C264,C265


                               Yes


                             J404                                    Check :
                          Sleep-clock is           No       B200, C209, C210, PWB. Else
                       32.768 kHz, 1,8Vpp                          defective D200*


                               Yes


                             J402
                        PURX = 1,8VDC,
                                                                     Check :
                                                   No                  PWB.
                      1 sec. after power-key
                                                                Else defective D200*
                            is pressed

                               Yes


                                                                     Check :
                             C227                  No               C227, PWB.
                         VR3 = 2,78VDC
                                                                Else defective D200*


                               Yes



                              R426                                   Check :
                  26 MHz clock min. 300mVACpp,     No               C227, PWB.
                     probe Cin=10-13 pF/10M                     Else defective D200*



                               Yes



                            Check :
                          D450 (Flash).
                       Else defective D200*




                                     Figure 1: Phone is dead troubleshooting




Page 6                                      Nokia Corporation.                             Issue 1 10/03
                                         Company confidential                          RH-18/36/38
CCS Technical Documentation


Flash programming do not work
       The flash programming can only be done via the pads on the PWB (J396).

       In case of Flash failure in FLALI station, problem is most likely related to SMD problems.
       Possible failures could be short-circuit of balls under 



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