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Return-to-Agilent Agreement
for i3070 In-Circuit Test Systems
As a manager in large ODMs and CMs who has invested in a large base of
i3070s and 3070s and have trained your engineers to identify faults within
i3070s, you have challenges to ensure your systems are working in a 24*7
environment.
Whether you are working in the OEM or CEM environment, one of your key
roles in test management is to ensure optimal 24-by-7 system uptime of your
i3070 and 3070 ICT systems. Apart from training your engineers to identify
possible unscheduled system downtime and trigger corrective actions, there
are two key areas to look out for:
a. Do you have enough stock of working cards?
b. Do you have assurance that these cards are of good quality so that the
systems do not go down after they have been deployed?
With the Return to Agilent (RTA) agreement, you can have full control over
costs, quality and availability of working cards. Defective parts are scheduled
for repair at our ISO accredited Repair and Calibration center and returned to
you in good working condition. The following parts are covered under RTA:
Module cards (ASRU cards, pin cards, control cards)
MPU ( module power supply)
System cards
Assured repair quality
We have reviewed many cards which have been repaired by third party service
providers or repaired in-house - unfortunately, the quality of some of these
reworked parts was far from satisfactory. Here are examples of poor quality
you might encounter with some third party vendors:
Broken trace Wrong component
Poor soldering Lifted pad
Poor repair quality affects the system reliability over the longer term, with
test measurement accuracy being compromised, leading to lower product
yield. Part of our RTA value is ensuring you get original and qualified parts
for reliability and quality assurance, backed by our team of dedicated
trained repair technicians.
With RTA, all your boards are diagnosed, repaired and tested on our i3070
systems with dedicated ICT fixtures before they are returned to you.
An RTA-repaired card - as good as new
2
Why you should choose RTA
Validation before delivery
We use a complete suite of test and calibration equipment to ensure the
repaired parts are fully restored to working order before delivering them back
to you.
Our i3070 calibration service is ISO 9000 compliant and we provide you with
pre- and post- ASRU adjustment measurement reports. These calibration
certifications are stored into our worldwide database, which helps you to track
the system status based on serial number regardless where you may move your
system to.
Access to knowledge
We have full access to a comprehensive knowledge database on parts repair
strategy, including confidential design details, specifications, diagnostics and
debug, etc. As an original equipment designer, we own all the technical specifications,
design and test methodologies. This provides easy access to valuable
diagnostic information to debug and troubleshoot defective parts to increase
system efficiency.
Scheduled turnaround time
NOTE: With RTA, we can only
repair parts which are repairable. RTA provides you with quick turnaround time. We will return your repaired parts
In some cases, we reserve within 10 business days, including shipping and repair if the batch of defective
the rights to reject your parts for parts if the batch of defective parts' does not exceed 5 items. For every
RTA if they fall into any of these additional five or fewer defective parts, please allow an additional five working
categories: days for repair. RTA is only available in countries where Agilent EMT local repair
Broken trace, jumper wire centers exist.
Burnt device
Missing component Cost
Lifted pad Our pricing strategy provides you a very reasonable cost of part repair. With RTA,
you are most likely paying less for all the services we provide compared to what
you would have to pay a third party.
If optimal system uptime and quality parts assurance matters to you, then RTA
is your choice for success.
3
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(BP-09-27-13)
Product specifications and descriptions in
this document subject to change without
notice.
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