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BJC-4300
USER
MANUAL
Canon
Contents
1 Introduction 1-1
Supplies and Accessories 1-2
BJ Cartridges and BJ Tanks 1-2
Canon Specialty Papers 1-4
Color Image Scanner Cartridge 1-4
Getting Help From Canon 1-5
Servicing the Printer 1-6
2 Using the Printer With Windows 2-1
Installing a Printer Driver 2-1
Printing a Document 2-2
Printer Setup Within Windows 95 2-3
Opening the Printer Properties Dialog Box in Windows 95 2-3
Using the Printer Driver in Windows 95 2-3
Printer Setup Within Windows 3.1 2-4
Accessing the Printer Options 2-4
The Windows Tabs 2-5
Specifying Your Printing Options 2-8
Recommended Graphics Settings 2-8
Using the Setup Analyzer 2-10
Using Cartridge Detection 2-11
Printing Speed Versus Color 2-12
For Quick Color Printing 2-12
For High Quality Color Printing 2-12
For Monochrome Printing 2-13
Other Ways to Improve Printing 2-13
3 Paper Handling 3-1
Selecting Paper Types 3-2
Paper Guidelines 3-4
Setting the Paper Thickness Lever 3-5
Printer Settings for Various Print Media 3-6
Loading Paper 3-7
Automatically Feeding Paper 3-7
Auto Feed Guidelines 3-10
Manually Feeding Paper 3-12
Printing on Envelopes 3-14
Using Canon's Specialty Papers 3-17
Specialty Paper Guidelines 3-17
High Resolution Paper HR-101 3-19
Fabric Sheet FS-101 3-22
Printing on Banner Paper 3-24
4 Maintaining the Printer 4-1
Printer Guidelines 4-2
Cleaning the Printer 4-3
Printing the Test Pages 4-4
Printing the Test Page From Windows 4-5
Printing the Test Pages Using the Operators Panel 4-6
Cleaning the Print Head 4-6
Cleaning the Print Head From Windows 4-6
Cleaning the Print Head Using the Operators Panel 4-7
BJ Cartridge Guidelines 4-8
BJ Cartridge and BJ Tank Maintenance 4-10
Replacing the BJ Cartridge 4-11
Replacing a BJ Tank in the BC-21e Color BJ Cartridge 4-18
Storing a BJ Cartridge 4-22
Installing and Removing the Optional Color Scanner Cartridge 4-24
Installing the Color Image Scanner Cartridge 4-24
Removing the Color Image Scanner Cartridge 4-27
Transporting the Printer 4-28
5 Troubleshooting 5-1
Identifying Your Printer Problem 5-2
General Problems 5-3
Clearing Paper Jams 5-4
Technical Notes 5-5
Appendix A Specifications A-1
Printing Specifications A-1
BJ Cartridges A-4
General A-5
Optional IS-22 Color Image Scanner Cartridge A-5
Glossary G-1
Index I-1
FCC Regulations FCC-1
Introduction
Congratulations on your purchase of the Canon BJC-4300 Series Color Bubble Jet™
Printer. We appreciate your choosing this printer to meet your printing needs.
The BJC-4300 Series printers offer excellent print quality and fast print speed using both
color and black inks. We are certain you will be satisfied with this advanced Bubble Jet
technology.
This chapter:
Lists the supplies, accessories, and options you can purchase for the printer
Describe Canon's customer support services
Supplies and Accessories
Your BJC-4300 Series printer supports excellent and unique print media
options that will allow you to produce dazzling, professional, and fun
presentations. All of these print media are specially designed and manufactured
to work with your Canon color printer so you can produce the finest output
possible.
Canon has an extensive dealer network equipped to offer you supplies as you
need them. to find a dealer near you, call the Canon Referral Service at
1-800-848-4123.
If supplies are not available from your local dealer, you can order directly from
Canon by calling
1-800-671-1090
BJ Cartridge and BJ Tanks
You can use the following BJ cartridges with the BJC-4300 printers:
BC-21e Color BJ Cartridge
BC-20 Black BJ Cartridge
BC-22e Photo BJ Cartridge
BC-29F Neon BJ Cartridge
You can purchase the following BJ tanks for use in the BC-21e Color BJ Cartridge:
BCI-21 Black BJ Tank
BCI-21 Color BJ Tank
BJ cartridges contain the Bubble Jet print head and BJ tank(s), while BJ tanks
contain ink only.
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Canon has more engineers dedicated to creating quality ink for providing the
best results for output on Bubble Jet printers than any other organization.
Canon does not prohibit the use of third-party inks and the use of third-party
inks does not invalidate the product's limited warranty. However, Canon cannot
guarantee the quality or performance of your printer when you are using inks
from other suppliers.
Canon's limited warranty does not cover damage caused to Canon's Bubble Jet
products that is attributable to the use of third party parts or supplies, including
inks. The limited warranty remains in effect for its life once that particular
damage has been properly repaired.
For optimum printing results, Canon recommends that you use only Canon BJ
cartridges and BJ tanks.
You can also purchase the optional Canon BC-22e Photo Kit, Which Includes everything
you need to produce photo-realistic images:
BC-22e Photo BJ Cartridge
SB-21 Ink Cartridge Storage Box
Canon High Resolution Paper HR-101 (60 Sheets)
See Chapter 4, Maintaining the Printer, for details on replacing BJ cartridges.
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Canon Specialty Papers
Canon manufactures numerous specialty papers, including:
Glossy Photo Paper GP-201
Banner Paper
High Resolution Paper HR-101
T-Shirt Transfers TR-101
Greeting Cards GC-101
Bubble Jet Paper LC-301 (water resistant)
Fabric Sheets FS-101
CF-102 Transparencies
Back Print Film BF-102
High Gloss Film HG-101
See Chapter 3, Paper Handling, for details on Canon's Specialty Papers.
Color Image Scanner Cartridge
You can use your BJC-4300 Series printer as a color image sheetfed scanner by
removing the BJ cartridge from the printer and replacing it with the optional
IS-22 Color Image Scanner Cartridge. This scanner cartridge employs an
optical head in place of a print head to scan images and text on paper fed
through the printer. Installation of the scanner cartridge is described later in this
manual. For details about using the scanner cartridge, see the IS-22 Color
Image Scanner Cartridge User's Manual that comes with the cartridge
package.
See Chapter 4, Maintaining the Printer, for instructions on how to install the
scanner cartridge.
Getting Help From Canon
Canon Computer Systems, Inc. offers a full range of customer technical support options
including*:
24-hour, 7-day-a-week, toll free automated support for troubleshooting issues on most
current products (1-800-423-2366)
Speak to a technician free of service charge (currently Monday through Friday, 8:00
a.m. to 10:00 p.m. EST and Saturday, 12:00 p.m. to 6:00 p.m. EST, excluding
holidays)for products still under warranty** (1-757-413-2848)
Speak to a technician (currently $24.99) during holidays and days/hours not listed
above regarding urgent product questions or for products no longer under warranty
(1-800-423-2366)
E-mail support via the Canon Computer Systems, Inc. Web site
(www.ccsi.canon.com)
24-hour, toll-free Fax Retrieval System (1-800-526-4345)
24-hour Bulletin Board Service (1-757-420-2000)
*Support program specifies subject to change without notice.
**Refer to individual product information for warranty details.
Canon Canada
Customer support for Canadian residents is available 24 hours a day (seven
days a week) at 1-800-263-1121
In other countries contact your Canon Dealer.
Servicing the Printer
The Canon BJC-4300 Series Color Bubble Jet Printers are designed with the latest
technology to provide trouble-free operation. The Warranty Card that comes with the
printer describes Canon's one-year limited warranty for your Bubble Jet printer. Be sure
to read the warranty information to find out about the different service options available
to you.
Save your sales receipt for proof of purchase. In the event that your printer needs
service, you will need your proof of purchase to obtain warranty service.
If you feel your BJC-4300 Series Color Bubble Jet Printer needs servicing, contact
Canon on the World Wide Web to locate the Canon Authorized Service Facility (ASF)
nearest you. If you do not have access to the Web, you can call Canon (see page 1-5).
Using the Printer With Windows 2
This chapter describes how to use the printer with your Windows applications. It includes:
Installing a printer driver
Printing a document
Printer setup within Windows 95
Printer setup within Windows 3.1
The Windows tabs
Printing speed versus color
Installing a Printer Driver
Before you can use any type of printer with your computer, you must install a
printer driver. The printer driver tells the computer what kind of a printer you
are using. The printer driver also controls the various settings, such as print
quality and paper type. You define these settings within the printer driver then
communicates the settings to both the computer and the printer
You must install the BJC-4300 Printer Driver for Windows before you can use
the printer with your computer. See your Quick Start Guide for instructions.
Printing a Document
This procedure describes the general steps required for printing from various Windows
applications. The exact steps for printing a document may vary depending on the application
program you are using. Refer to your software application's documentation for the exact
printing procedure.
1
Start your Start the program you are using to create the documentation and open the
application. document you want to print.
2
Make sure the Choose Print Setup from the File menu.
Canon BJC-4300
is selected as
your default
printer.
Click on the Setup button if you want to make any adjustments as appropriate
for printing your document. ( See Printer Setup Within Windows 95 or Printer
Setup Within Windows 3.1 for details.)
Printer Setup Within Windows 95
You can use the printer with all your Windows 95 applications
Opening the Printer Properties Dialog Box in Windows 95
You can open the Properties dialog box in one of the following ways:
From within any Windows application, you can select the Print or Print Setup
command.
From the Printers folder, you can select the printer and then select the Properties
command from the File menu.
From the Printers folder, you can select the printer, click the right mouse button, and
then select Properties from the drop down list.
Using the Printer Driver in Windows 95
The printing options are displayed on the following Windows 95 tabs: General,
Details, Paper, Graphics, Setting, and Control. See The Windows Tabs section
(page 2-5) for details.
For detailed information on any of the printing options, you can use Windows 95
on-line Help.
Use the right mouse button to click an item on the screen; then click the
What's This? command.
Click ? and then click an item.
Press F1
Printer Setup Within Windows 3.1
You can use your printer with all your Windows 3.1 applications.
Accessing the Printer Options
You can access the printing options from the Printers dialog box in the Control Panel, or you
can select the Print Setup option available from the File menu of most applications that run in
Windows.
If the Print Setup option does not appear in the file menu for your application, refer to the
user's manual supplied with the application. It should provide information about changing the
printer setup parameters.
In Windows 3.1, the printing options are displayed on these tabs: Paper, Graphics, Setting,
and Control. See the next section, The Windows Tabs, for details.
The Windows Tabs
The BJ Series Printer Driver for Windows has several tabs from which you select you
printing options and learn about your printer drivers well as your printer.
General (Windows 95 only)
This tab allows you to add comments regarding the printer driver and print test page
or a separator page. (You see this tab when you open the Properties dialog box from
the Printers folder, but not from within a Windows application.
Details (Windows 95 only)
This tab allows you to specify printer port settings, spool settings, and time-out
settings. (You see this tab when you open the properties dialog box from the Printers
folder, but not from within a Windows application.)
4300 Chapter 2 Page 5
Paper
This tab allows you to specify page orientation, paper size, and type of print media.
(The printing options on this tab are the same for both Windows 95 and Windows
3.1.)
Graphics
This tab allows you to specify print quality, color model, and print model. (The
printing options on this tab are the same for both Windows 95 and Windows 3.1.
However, the Image Color Matching feature is available in Windows 95 only.)
4300 Chapter 2 Page 6
Setting
This tab allows you to turn on or off the Setup Analyzer and Cartridge Detection. It
also allows you to save up to four custom print settings.(The printing options on this
tab are the same for both Windows 95 and Windows 3.1.)
Control
This tab allows you to print test pages, turn off the printer, enable or disable the auto
power on feature, and clean the print head. It also allows you to turn off the printer
after a certain period of inactivity. (The printing options on this tab are the same for
both Windows 95 and Windows 3.1.)
4300 Chapter 2 Page 7
Specifying Your Printer Options
Be sure to use your on-line help to find out about the settings available for each printing
options.
To move between the Windows tabs, click on any of the tabs.
To save the settings and exit, click the OK button.
To cancel your settings selections on a tab, click the Cancel button.
To save your settings without exiting, Click the Apply button.
To access the Help file, click on the Help button.
When you move the mouse cursor over one of the printing options, a help message
appears at the bottom of the tab.
Recommended Graphics Settings
You can select the following printing options from the graphics tab to achieve the specified
results.
4300 Chapter 2 Page 8
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Using the Setup Analyzer
The Setup Analyzer allows the printer driver to evaluate your choice of choice of printing
settings. On the Setting tab, click on the green check to enable the Setup Analyzer. Click on
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