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Compaq Armada 100S and
Notebook 100 Series
Maintenance and Service Guide
Notice
  2000 Compaq Computer Corporation.
 COMPAQ, the Compaq logo, and ARMADA Registered in U. S. Patent and
 Trademark Office.
 Microsoft, Windows, Windows NT, are registered trademarks of Microsoft
 Corporation in the United States and/or other countries. Intel and Pentium
 are registered trademarks of Intel Corporation in the United States and
 other countries.
 All other product names mentioned herein may be trademarks or registered
 trademarks of their respective companies.

 Compaq shall not be liable for technical or editorial errors or omissions
 contained herein.
 The information in this publication is provided "as is" without warranty of
 any kind. The entire risk arising out of the use of this information remains
 with the recipient. In no event shall Compaq be liable for any direct,
 consequential, incidental, special, punitive or other damages whatsoever
 (including without limitation, damages for loss of business profits, business
 interruption or loss of business information), even if Compaq has been
 advised of the possibility of such damages and whether in an action or
 contract or tort, including negligence.
 The limited warranties for Compaq products are exclusively set forth in the
 documentation accompanying such products. Nothing herein should be
 construed as constituting a further or additional warranty.

 MAINTENANCE AND SERVICE GUIDE
 Compaq Armada 100S and Notebook 100 Series
 Second Edition (September 2000)
 First Edition (March 2000)
 Published in the U.S.A., U.K., Singapore, and Taiwan.
 Documentation Part Number 177845-002
 Spare Part Number 190369-001
CONTENTS

preface
USING THIS GUIDE
     Symbols ........................................................................................ ix
     Technician Notes ........................................................................... x
     Serial Number................................................................................ x
     Locating Additional Information................................................... x

chapter1
PRODUCT DESCRIPTION
     1.1   Computer Features and Models........................................... 1-1
     1.2   System Memory Options..................................................... 1-5
     1.3   Power Management Functions ............................................ 1-6
     1.4   Setup Configuration Utility (SCU)...................................... 1-7
     1.5   Compaq Configuration Record Utility .............................. 1-17
     1.6   Information Gathering ....................................................... 1-18
     1.7   Diagnostics ........................................................................ 1-20
     1.8   Design Overview ............................................................... 1-21
     1.9   Computer External Components ....................................... 1-22

chapter2
TROUBLESHOOTING
     2.1   Service Considerations ........................................................ 2-1
     2.2   Basic Troubleshooting Checklist......................................... 2-1
     2.3   Power-On Self Test (POST) ................................................ 2-2
     2.4   Solving Common Problems................................................. 2-5
     2.5   Test Errors ........................................................................... 2-7




                                                                                         Contents v
chapter3
ILLUSTRATED PARTS CATALOG
     3.1   Serial Number Location ...................................................... 3-1
     3.2   Computer System Major Components................................ 3-2
     3.3   Miscellaneous Plastics Kit .................................................. 3-6
     3.4   Hardware Kit Components.................................................. 3-7
     3.5   Cable Kit Components ........................................................ 3-8
     3.6   Mass Storage Devices ......................................................... 3-9
     3.7   Miscellaneous.................................................................... 3-10

chapter4
REMOVAL AND REPLACEMENT PRELIMINARIES
     4.1   Required Tools.................................................................... 4-1
     4.2   Service Considerations........................................................ 4-1
     4.3   Removable Drive Damage Prevention................................ 4-2
     4.4   Electrostatic Damage Prevention........................................ 4-3
     4.5   Packaging and Transporting Precautions............................ 4-3
     4.6   Workstation Precautions ..................................................... 4-4
     4.7   Grounding Equipment and Methods ................................... 4-4

chapter5
REMOVAL AND REPLACEMENT PROCEDURES
     5.1 Serial Number ..................................................................... 5-1
     5.2 Disassembly Reference Chart ............................................. 5-2
     5.3 Computer Disassembly Preparation.................................... 5-2
     5.4 Battery Pack ........................................................................ 5-3
     5.5 Modem ................................................................................ 5-4
     5.6 Fan Assembly...................................................................... 5-7
     5.7 CD-ROM Drive................................................................... 5-9
     5.8 Processor ........................................................................... 5-11
     5.9 Memory............................................................................. 5-14
     5.10 Top Cover........................................................................ 5-16




vi Contents
        5.11    Hard Drive ....................................................................... 5-18
        5.12    Real Time Clock (RTC) Battery...................................... 5-19
        5.13    Keyboard ......................................................................... 5-20
        5.14    EMI Shield....................................................................... 5-22
        5.15    TouchPad ......................................................................... 5-24
        5.16    Speakers........................................................................... 5-25
        5.17    Display Assembly............................................................ 5-26
        5.18    Speaker Housing.............................................................. 5-31
        5.19    System Board................................................................... 5-33
        5.20    Diskette Drive.................................................................. 5-37

appendix A
CONNECTOR PIN ASSIGNMENTS ................................................................ A-1

appendix B
POWER CORD SET REQUIREMENTS
        3-Conductor Power Cord Set..................................................... B-1
        Country-Specific Requirements ................................................ B-2

Index .....................................................................................................I-1




                                                                                             Contents vii
preface


U SING T HIS G UIDE

   This Maintenance and Service Guide is a troubleshooting reference that
   can be used when servicing the Compaq Armada 100S and Notebook
   100 Series.
   Compaq Computer Corporation reserves the right to make changes to the
   Compaq Armada 100S and Notebook 100 Series without notice.

 Symbols
   The following words and symbols mark special messages throughout this
   guide:


             WARNING: Text set off in this manner indicates that failure to follow
       !     directions in the warning could result in bodily harm or loss of life.
             CAUTION: Text set off in this manner indicates that failure to follow
             directions in the caution could result in damage to equipment or loss
             of information.


   IMPORTANT: Text set off in this manner presents clarifying information
   or specific instructions.
   NOTE: Text set off in this manner presents commentary, sidelights, or
   interesting points of information.




                                                              Using This Guide   ix
    Technician Notes

                  WARNING: Only authorized technicians trained by Compaq should
            !     repair this equipment. All troubleshooting and repair procedures are
                  detailed to allow only subassembly/module level repair. Because of
                  the complexity of the individual boards and subassemblies, no one
                  should attempt to make repairs at the component level or to make
                  modifications to any printed wiring board. Improper repairs can
                  create a safety hazard. Any indication of component replacement or
                  printed wiring board modifications may void any warranty or
                  exchange allowances.
                  WARNING: The computer is designed to be electrically grounded. To
            !     ensure proper operation, plug the AC power cord into a properly
                  grounded electrical outlet only.
                  CAUTION: To properly ventilate the system, you must provide at
                  least 3 inches (7.62 cm) of clearance on the left and right sides of
                  the computer.



    Serial Number
      When requesting information or ordering spare parts, provide the
      computer serial number. The serial number is located on the bottom of
      the computer.

    Locating Additional Information
      The following documentation provides additional information about the
      computer:
        s   Compaq Armada 100S and Notebook 100 Series documentation set
        s   Microsoft Operating System Manual
        s   Compaq Service Training Guides
        s   Compaq Service Advisories and Bulletins
        s   Compaq QuickFind
        s   Compaq Service Quick Reference Guide
        s   Compaq Website at:
                http://www.compaq.com




x    Using This Guide
chapter
                1
P RODUCT D ESCRIPTION

 1.1 Computer Features and Models
   The Compaq Armada 100S and Notebook 100 Series offer AMD K6-2+
   533- and AMD K6-2 475-MHz processors, 13.3-inch SVGA TFT and
   12.1-inch SVGA TFT or HPA displays, a 5.0-GB hard drive, and a 24X
   Max CD-ROM drive. The computer also comes equipped with a
   TouchPad pointing device and 4 MB of shared UMA memory.




   Figure 1-1. Compaq Armada 100S and Notebook 100 Series




                                                   Product Description   1-1
      Models
      The Compaq Armada 100S and Notebook 100 Series are available in the
      models shown in Table 1-1. The computer serial number is located on a
      bar code on the bottom of the computer and identifies the
      model's features.


                                   Table 1-1
                   Compaq Armada 100S and Notebook 100
                           Model Naming Convention
              Example: serial number A10 K2 533 T3S 5 M 64 98
                                      Key
      A         K2      533     T3S       5      M     64     98
      1          2       3       4        5      6      7      8
Key       Description           Options
  1       Brand designator      A = Armada 100S    N = Notebook 100
                                                             1
  2       Processor             K2 = AMD K6-2+ and AMD K6-2
  3       Processor speed       533 = 533-MHz      475 = 475-MHz
  4       Display               T3S = 13.3-in.,    T2S = 12.1-in.,  H2S = 12.1-in.,
                                      CTFT, SVGA        CTFT, SVGA       HPA, SVGA
  5    Hard drive size          5 = 5.0 GB
       (GB)
    6 Integrated       M = Modem            0 = None
         communication
    7 RAM (in MB)      64 = 64 MB           32 = 32 MB
    8 Operating system 98 = Microsoft Windows 98 SB = Microsoft Small Business
                        2 = Microsoft Word 2000      P = Personal
1
  The Compaq Armada 100S uses an AMD K6-2+ 533-MHz processor.
  The Compaq Notebook 100 uses an AMD K6-2 475-MHz processor.




1-2       Product Description
                     Table 1-2
     Compaq Armada 100S and Notebook 100 Models
                                                            Config.
1    2    3     4    5   6    7      8       SKU#            Code
A   K2   533   T3S   5   M   64    98/2   200524-XX4        FQ61
A   K2   533   T3S   5   M   64   98/SB   200527-XX4        FQ62
A   K2   533   T3S   5   M   64     98    201166-XX4        FQ64
A   K2   533   T3S   5   M   64    98/P   200516-XX4        FQ63
A   K2   533   T2S   5   M   64    98/2   200525-XX4        FQ51
A   K2   533   T2S   5   M   64     98    200515-XX4        FQ52
A   K2   533   T2S   5   M   64     98    200515-XX5        FQ52
A   K2   533   T2S   5   0   64    98/2   200520-XX4        FQ53
A   K2   533   T2S   5   M   64   98/SB   200522-XX4        FQ54
A   K2   533   H2S   5   M   32    98/2   200514-XX4        FQ41
A   K2   533   H2S   5   M   32     98    200517-XX4        FQ42
A   K2   533   H2S   5   M   32     98    200517-XX5        FQ42
A   K2   533   H2S   5   0   32    98/2   200519-XX4        FQ43
A   K2   533   H2S   5   M   32   98/SB   200521-XX4        FQ44
A   K2   533   H2S   5   M   64    98/2   200523-XX4        FQ45
A   K2   533   H2S   5   M   64    98/2   213498-XX4        FQ48
A   K2   533   H2S   5   M   64    98/2   213498-XX5        FQ48
A   K2   533   H2S   5   M   64     98    201395-XX4        FQ47
N   K2   475   T2S   5   M   64    98/2   175844-XX4        FFG1
N   K2   475   T2S   5   M   64     98    180641-XX4        FFG2
N   K2   475   T2S   5   M   64     98    180641-XX5        FFG2
N   K2   475   T2S   5   0   64    98/2   180097-XX4        FFG3
N   K2   475   T2S   5   M   64   98/SB   175599-XX4        FFG4
N   K2   475   H2S   5   M   32    98/2   175843-XX4        FFF1
N   K2   475   H2S   5   M   32     98    180640-XX4        FFF2
N   K2   475   H2S   5   M   32     98    180640-XX5        FFF2
N   K2   475   H2S   5   0   32    98/2   180096-XX4        FFF3
N   K2   475   H2S   5   M   32   98/SB   175598-XX4        FFF4
N   K2   475   H2S   5   M   64    98/2   180095-XX4        FFF5
N   K2   475   H2S   5   M   64   98/SB   180094-XX4        FFF6




                                          Product Description   1-3
      Features
      The Compaq Armada 100S and Notebook 100 Personal Computers have
      the following features:

       s Processors:
           s   The Compaq Armada 100S features an AMD K6-2+ 533-MHz
               processor with 64 KB integrated L1 cache and 128 KB
               integrated L2 cache;
           s   The Compaq Notebook 100 features an AMD K6-2 475-MHz
               processor with 64 KB integrated cache and 512 KB external L2
               cache.
       s 64-MB 100-MHz SDRAM, expandable to 192 MB, or 32-MB
          100-MHz SDRAM, expandable to 160 MB, varying by computer
          model. The Compaq Armada 100S and Notebook 100 also feature a
          SODIMM memory expansion slot, capable of accepting a memory
          expansion board of 32-, 64-, or 128-MB.
       s Primary memory cache is 64 KB; secondary memory cache is
          512 KB.
       s 13.3-inch SVGA TFT or 12.1-inch SVGA TFT or HPA (800 



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