Service Manuals, User Guides, Schematic Diagrams or docs for : DENON AV Surround Receiver & Amplifier AV Surround Receiver & Amplifier Denon - AVR-5308CI & AVC-A1HD Service Bulletin OST-C1255

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Service Bulletin OST-C1255


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                                  100 Corporate Drive Mahwah, NJ 07430



                                                                                       Service Bulletin
                                         No. : OST-C1255
                                         Date: January 18, 2008
_____________________________________________________________

Model:               AVR-5308CI, AVR-4308CI, AVR-3808CI


Subject:    When the setup of "MultEQ Pro" software begins, it is not possible
to communicate with the AV amplifier.

Symptom: 1) "Menu-Manual" > "Setup-Option" > "Setup-2Way Remote"
function of the AV amplifier is set to "Used" mode.
2) "MultEQ Pro" software is started with PC.
3) "Model name of the AV amplifier" is chosen, and PC communicates with the
AV amplifier.
4) "Communication timeout error" is displayed, and it is not possible to
communicate.

Solution: 1) "Menu-Manual" > "Setup-Option" > "Setup-2Way Remote"
function of the AV amplifier is set to "Not Used" mode.
2) Please select "Used" or "Not Used" of "2Way Remote" on AV amplifier if
necessary after the setting of "MultEQ Pro" software ends.

Note:
1) "Communication timeout error. Please check the connection and verify that 2-
Way Remote is set to "Not Used" is displayed instead of "Time Out Error" on PC
in latest "MultEQ Pro" software.
2) The countermeasure when the error occurs has been described in the
"Audyssey MultEQ Pro v2.5 User Guide" of latest "MultEQ Pro" software.
3) Please download the latest "Audyssey MultEQ Pro v2.5 User Guide" from
following URL.

http://www.audyssey.com/installers/



______________________________________________________________________________________
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The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.



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