Service Manuals, User Guides, Schematic Diagrams or docs for : DENON AV Surround Receiver AV Surround Receiver Denon - AVR-4311CI Service Bulletin DZ10-154

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Service Bulletin DZ10-154


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                                  100 Corporate Drive Mahwah, NJ 07430



                                                                                       Service Bulletin
                                         No. : DZ10-154
                                         Date: October 13, 2010
_____________________________________________________________

Model:               AVR-4311CI


Subject:   Correction of the Firmware via DFW
Countermeasure is applicable only upon claim from the customer.


Symptom: 1) When listen narration etc. after set the setting of "MultEQ XT32"
to "Audyssey" or "Audyssey Byp. L/R" or "Audyssey Flat", the sound is echoed.
2) The data of AUTOSETUP is not saved correctly in SETUP MENU.
3) The sound might not be outputted when the surround mode is changed.


Solution: We corrected the firmware so that no malfunction occurs.
METHOD OF UPDATING via RS232C.
We will supply the following program files for updating the subject models.
Please refer to the following Instruction Manual for updating.

DFW software:
DFW_0044_AVR4311_(Rev.1.0.15).exe:
Firmware Update Program for ALL

DFW_0044_AVR4311_Rev.1.0.15_Manual_EN.pdf:
Instruction Manual for Firmware Update Program for ALL

Firmware:
AVR4311CIEU_EC_000100440100-0002.bin.zip:
Firmware



______________________________________________________________________________________
                             CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
AVR-4311CI




Serial Number Range:
Please apply the above modification to the production models in the following
serial numbers.

*****00001 ~ 0091501101




______________________________________________________________________________________
                             CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.



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