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I
                                                       Reference Manual
                                                       Index Organization for Information Retrieval




@ 1961 by Intemational Business Machines Corporation
TABLE OF CONTENTS

                                                                    Page

          Introduction .                                              1

          Indexing                                                    2

          Name Indexing                                               3

          Subj ect Indexing                                           9

                Classification .                                      9

                Subj ect Headings .                                  15

                Coordinate Indexing .                                21

          Special Indexes.    .   .   .                              34

                Word Indexing & Subject Indexing                     34

                Auto-encoding & Keyword in Context (KWIC) Index .    34

          Indicative & Informative Indexes                           37

          Lookup and Search.      .                                  40

          Applications .                                             42

          Glossary                                                   45

          Bibliography                                               61
INTRODUCTION

          This is a primer on index organization. Only the basic principles are
          presented and these in a simplified form. There will be no attempt to
          discuss the problems of subject analysis which the indexer must perform
          to select the correct index points; rather, the discussion will be limited
          to the methods and patterns of organizing indexes.

          Today, with the development of mechanized information storage and
          retrieval, there is need for communication between librarians and
          documentalists on the one hand and systems personnel on the other. It is
          to help the latter understand the problems he will encounter in organizing
          information for retrieval that this primer has been prepared.

          The literature on indexing is very extensive and its vocabulary is unstable
          and confusing. The basic principles, however, are not difficult to under-
          stand. As the systems man gains understanding of the techniques of
          information retrieval, he will be in a better position to demonstrate the
          contributions that mechanization can offer this field.
INDEXING

           Indexing is an ordering and listing of names, topics, objects, etc., to
           facilitate finding the individual items contained in a store of information.
           The conversion of indexes to codes - that is, the use of special symbols
           to represent words - is the subject of an IBM pamphlet, Modern Coding
           Methods (X21-3793). Coding will be touched on only incidentally.

           There is no perfect or ideal index organization which is applicable to
           every situation. Rather, the contents of the file and the uses to which it
           will be put will determine the form of the index.

           Indexing is usually divided into name indexing and subject indexing. Since
           they serve different purposes and have different patterns of organization,
           these indexes are nearly always treated separately.




           2
NAME INDEXING

          Names are usually arranged in strict alphabetic order, letter by letter,
          to the end of each word:

                Smith, J.
                Smith, John
                Smith, John A.
                Smithell, Alfred

          Sometimes it is questionable which part of the name is to be used. The
          usual practice in the United States is to use the full surname, including
          compounds, with all prefixes and to file exactly as spelled, disregarding
          umlauts, accents and other diacritical marks used with foreign names.

                d'Alembert         EI Al             Macdonald       O'Daniel
                Dalton             Fitzgerald        MacRae          O'Keefe
                de Secour          Fitz-Hugh         Mayer           Okin
                de Vivo            Int'Feld          McCall          Tenant
                Devon              L'Abbee           McDonald        Ten Eyck
                Disney             LaBelle           M'I..ean        Vanner
                Di Stefano         Labor             O'Brien         Van Ness
                EI-Abd             La Chappelle      Obst            Vonner
                                   MacAllister                       Von Rath

          Libraries, as a rule, ignore the prefix for foreign names and group the
          M', Mc and Mac together as if written Mac.

                Mace
                M'Ewan
                MacEwan
                Mach
                McHale
                Macham
                Mac Hatton
                McLachlen
                Maclay

          Indexing of verified names is quite simple. The problem, however,
          becomes complicated when the exact spelling of the name cannot be
          established or when a group of people all have the same name. In such
          instances secondary evidence is introduced to pinpoint the individual.
          Common items of secondary evidence are birth date, street address,
          telephone number, Social Security number, signature, physical de-
          scription such as height, weight, color of eyes, sex, and even finger-
          prints and photographs.

          Where there is doubt about the spelling of a name, the searcher must be
          able to scan groups of names in order to select the individual he wants.
          The usual library practice is to cross-reference individual names.




          3
      Beam        see   also   Beem
      Behr        see   also   Baer, Baier, Bair, Baire, Bare, Bayer, Beir, Byer
      Beedle      see   also   Beadle, Beidel
      Berch       see   also   Birch, Burch
      Canady      see   also   Kennedy
      Cline       see   also   Clyne, Klein, Kline
      Ebel        see   also   Able
      Eisenberg   see   also   Isenberg
      Lisle       see   also   Lyle, Lysle
      McCloud     see   also   McLoud, McLeod
      McCrea      see   also   McRea
      McElroy     see   also   McIlroy
      Mueller     see   also   Miller
      Philbrick   see   also   Filbrick
      Ray         see   also   Rea, Wray
      Read        see   also   Reed, Reid
      Rhine       see   also   Ryan
      Rogers      see   also   Rodgers
      Saxe        see   also   Sachs, Sacks
      Sinclair    see   also   Saint Clair, St. Clair
      Smith       see   also   Schmid, Schmidt
      Weinberg    see   also   Wineberg
      Ziegler     see   also   Seigler, Siegler

Cross referencing is sufficient where names are accepted as correct and
it is a matter of directing the searcher to the correct entry in the index.
Where doubt exists as to exactly what the name is, it may be necessary to
have a large number of cross references.

      Nickel      see also

     Niccol         Nichal            Nickell      Nicol       Nikalos
     Niccola        Nichala           Nickells     Nicola      Niklas
     Niccolai       Nichalas          Nickels      Nicolae     Niklass
     Niccolas       Nichali           Nicklas      Nicolais    Nikless
     Niccolay       Nichalis          Nicklaus     Nicolas     Nikol
     Niccoli        Nichalo           Nickle       Nicolau     Nikola
     Niccoll        Nichalos          Nickles      Nicolaus    Nikolaa
     Niccolla       Nichals           Nickless     Nicolay     Nikolai
     Niccollai      Nicheles          Nickol       Nicoli      Nikolas
     Niccollay      Nichels           Nickola      Nicoll      Nikolaus
     Niccolls       Nichol            Nickolai     Nicolls     Nikolay
     Niccols        Nichola           Nickolas     Nicols      Nikoll
                    Nicholas          Nickolay                 Nikolls
                    Nichole           Nickoll                  Nikols
                    Nicholes          Nickolls
                    Nicholi           Nickols
                    Nicholis
                    Nicholl
                    Nicholls
                    Nicholo
                    Nicholos
                    Nichols


4
Such a large number of cross references, even though they may begin with
the same initial letter, are too numerous to be looked up individually. The
method usually adopted, therefore, is to group such names under one
spelling, treat all variants as if they were identical, and search by the
first name. Such a "class" or "bucket" containing all variants can also
carry cross references to other classes or single names where the
relationship between the names is rather tenuous:

      James, Jameson, Jamieson, Jamison             see also Jamerson

Phonetic filing is sometimes used to obtain a partial grouping of similar-
sounding names. This may involve simply dropping vowels:

      Brn           for   Braun
      Brwn          for   Brown, Browne
      Jhnsn         for   Johnson
      Jhnstn        for   Johnston, Johnstone

or may involve grouping of similar-sounding consonants.    Under one of
the more popular schemes:

      The initial letter is retained.

      W, H are dropped except as initial letters.

     A E IOU Yare also dropped but serve as separators.

      Remaining consonants are coded up to three figures, as follows ~

                    1. BFPV
                    2. CGJKQSXZ
                    3. DT
                    4. L
                    5. MN
                    6. R

      Zeros are added, if necessary, to complete three digits.

     Double consonants or equivalents are coded as one letter unless
     separated by a separator.

                    Bai!~          B630
                    Bird           B630
                    By.!~          B630

                    Johnson        J525
                    Joh!!~e!!      J525
                    Johnston       J523
                    Joh!!~tone     J523
                    Joh!!~town     J523
                    Jon~ion        J523




5
                    Lowe!y        L600
                    Lau,2h.E ey   L260

                    SaQ.h~        S220
                    Sack~         S222
                    S~e           S200

As can be seen in the examples, it is not possible to group all similar-
sounding names by a phonetic system. Furthermore, special rules must
be developed to avoid scattering such similar. names as McLane, McClain,
M'Lean, or Saint Clair, Sinclair, St. Clair.

Also, a formula approach often groups unrelated or dissimilar names:

                    Han           H400
                    Hei!          H400
                    Hill          H400
                    Hull          H400
                    Howell        H400
                    Howe!ey       H400

As demonstrated in the "Nickel" example, one must use empirically
derived lists of names in order to take care of all possible variants.

There are other techniques for filing names. Although some of these do
have the effect of grouping similar-sounding names, their main purpose
is to develop short codes, digital representations, or to combine with the
name such secondary data as birth date or address in -order to develop
unique entries. These are coding techniques and are, therefore, not
considered here.

ORTHOGRAPHY

 So far the discussion has been confined to actual name variants and to
variants due to phonetic errors. In some instances where signatures are
 used, there are errors due to difficulty in interpreting handwriting. In
 such instances ~ may be confused with.!!, ! with!, Q or !!. with Ii, ~ with!,
.,g with.Q, and so on. Such ortbographic variations can be readily incorpo-
 rated in a name list.

FORENAMES

Forenames may also be grouped in classes. In fact, this if often
necessary because of contractions, nicknames, translations and the like:

      James, Diego, Giacomo, Jaime, Jas., Jim, Jimmie, Vaclav,
      Venzel, Vincenzo, Waclaw, Wenzel

CORPORATE NArviES

Firm names and other corporate names are treated as personal surnames.
Coined names are filed as written:



6
          Backus, J. C. & Company
          Belton, Donald F. & William D. Company
          Best Brands Inc.
          Best, William
          Best's Beauty Salon
          Bevans and Beverly Service Co.
          Beyer, John
          Beyer Real Estate
          Bill's Barber Shop
          Bit of Honey Shoppe
          Board of Trade
          C & C Auto Service
          Commission on Waterways
          Committee for Local Government
          Consolidated Edison Co.
          Cooper Hotel
          Co-operative Housing Firm

    NOTE: Articles, conjunctions, ampersands, prepositions, etc., are
    ignored in filing.

    At times there is difficulty in determining whether the first part of a firm
    name should be treated as a forename or used as an entry like a surname:

          John Crerar Library
          John Hancock Mutual Insurance Co.
          John stewart Methodist Church
          Johns Hopkins University
          Marshall Field & Co.

    The tendency is to file under the first part of the name and to cross-
    reference_, from the second part.



    The following frequencies, based on samplings by the Social Security
    Administration, can be of. help in setting up name indexes:

    Length of Surname

    Length in Characters         Percentage           CUmulative Percentage s
         5 or less                  29.53                      29.53
         6                          24.22                      53.75
         7                          21. 56                     75.31
         8                          12.81                      88.12
         9                           6.10                      94.22
        10                           2.87                      97.09
        11                           1.15                      98.24
        12 or more                   1. 76                    100.00




7
Distribution of Surnames by Initial Letter

     Initial Letter      Percent of Total File in Letter     Rank
            A                        3.051                    15
           B                         9.357                     3
           C                         7.267                     5
           D                         4.783                    10
           E                         1. 888                   17
            F                        3.622                    13
           G                         5.103                     8
           H                         7.440                     4
           I                          .387                    23
           J                         2.954                    16
           K                         3.938                    12
           L                         4.664                    11
           M                         9.448                     2
           N                         1. 785                   18
           0                         1. 436                   19
            P                        4.887                     9
           Q                          .175                    25
           R                         5.257                     7
           S                        10.194                     1
           T                         3.450                    14
           U                          .238                    24
           V                         1.279                    20
           W                         6.287                     6
           X                          .003                    26
           y                          .555                    21
            Z                         .552                    22

The Social Security Administration also publishes a list of some 1,500
most common names arranged alphabetically and by size.




8
SUBJECT INDEXING

                 Man has always systematized and organized his knowledge so as better to
                 understand and use it. As the scope of his knowledge has changed and
                 expanded, he has adapted his tools to control it. Today, with the acceler-
                 ated growth of scientific, technical and commercial information which
                 must be available for use very quickly, and with the development of
                 mechanisms to organize and reproduce large masses of information, there
                 is a crisis in the whole field of information storage and retrieval. Long-
                 established information systems are being reappraised and many new
                 approaches are being tried. The skills and vocabularies of many different
                 disciplines are being brought to bear on the problem. Words are being
                 coined or borrowed from other subject areas to describe the various
                 systems. Thus, although there may be much progress, there is also
                 much confusion.

                 Much of the confusion can be avoided by relating things to basic
                 principles. In the case of subject indexing there are essentially only
                 three fundamental approaches: classification, subject headings and
                 coordinate or manipulative headings. Practically all specialized indexing
                 systems use one of these approaches or combinations of them. Each has
                 unique qualities and abilities as well as deficiencies. Each must be
                 carefully selected and adapted for the job to be done.

Classification

                 Classification is a systematic, logical arrangement of index entries
                 usually in a hierarchical or tree pattern. The standard library classi-
                 fication systems, such as Dewey Decimal, Bliss, Cutter, Library of
                 Congress and Universal Decimal, all try to be hierarchical systems.
                 The terms are arranged so that they proceed from the most general to
                 the most specific:

                                        Dewey Decimal Classification

                            Notation                          Term
                             700                      Fine arts
                             720                      Architecture
                             721                      Architectural construction
                              721. 8                  Openings and their fittings
                              721. 81                 Doors

                                             Library of Congress

                              Q                       Science
                              QC                      Physics
                              QC 125                  Treatises on experimental mechanics
                              QC 151                  Liquids in motion. Hydrodynamics

                 Highly developed hierarchical systems, such as zoological and botanical
                 classifications, may go through more than 20 steps descending from
                 kingdom through phylum, superclass, class, subclass, infraclass,
                 cohort, order, suborder, family, subfamily, tribe, genus, species, and


                 9
so on. Such a logical arrangement of an index is extremely useful. Since
it is not necessary to alphabetize the entries, the classified index has the
same order in any language, and the language barrier is thus overcome.
Class catalogs, therefore, have been very popular in Europe and wherever
multilingual groups have had to consult the catalogs and indexes.

Since the position of a topic is fixed and not dependent on language, the
synonym problem is eliminated and the need for cross references is
reduced. Cross references to show relationships of topics in different
classes are, however, necessary and most classification schemes have
extensive cross references.

Mpst important, a hierarchical arrangement permits one to search at any
level of indexing. By using an expanding notation, as in the Dewey
Decimal system, or some other graded code, the search constraints can
be set to include as broad or as narrow a subject as one desires. For
example, one wants information on hexose. Depending on the size of the
original text and the depth of the indexing used, this information might be
indexed variously as:

      Hexose
      Monosaccharide
      Sugar
      Carbohydrate

This is actually the hierarchical order, going from the specific to the
more general. In an index alphabetically arranged by subject headings,
such references would be scattered; in a classified index they would be
brought together. A classified index, therefore, employing a code which
in its structure reflects the generic relationships of the index, makes for
an excellent mechanical retrieval system. It is simple to search at any
level of specifiCity. If a hit is not made at a very specific level, one can
automatically go to the next, more general level and so on until a hit is
made, assuming, of course, there is informational material on the
subject in the file. A classification code number, therefore, not only
stands for the input description of a subject in any language, but also
brings the subject into some logical relation with other subjects. Further,
it provides a simple and efficient address for mechanized storage and
retrieval.

Classification, however, has certain disadvantages. An alphabetic index
(Dewey calls this the relative index) is needed in order to find where topics
are filed:

      Topics                               Dewey Decimal Classification

      Oil
            Animal (chemical analysis)                  543
            Animal (chemical technology)                665
            Baths                                       542
            Burning, locomotives                        621
            Coal (economic geology)                     553
            Cooking                                     641


10
      Topics                               Dewey Decimal Classification

      Oil (cont.)
            Cookstoves                                  643
            Domestic fuel                               644
            Feeders (lubrication)                       621
            Gages (motor vehicles)                      629
            Heaters                                     644
            Insulating material                         621
            Lamps                                       644
            Light                                       644
            Motor vehicles                              629
            Painting (Art)                              759
            Painting (Building)                         698
            Plants (Agriculture)                        633
            Plants (Botany)                             581
            Refining                                    614

It is necessary, therefore, to go through two steps to find something.
First an alphabetic index must be consulted to find the class number, then
the class number looked up to find the reference. This slows the search
and makes it more expensive.

Also it is necessary to provide for future expansion of a classification
scheme so that new terms may be interpolated anywhere in the scheme.
In rapidly developing subjects this can cause difficulty, especially where
unforeseen changes occur.

The major difficulty, however, derives from the fact that the demands
made on a retrieval system have really nothing to do with logical or
hierarchical arrangement. To begin with, there is often no natural basis
for a logical arrangement such as is found in biology or chemistry:

      Thing
      Substance
      Chemical compound
      Organic compound
      Hydroxy compound
      Carbohydrate
      Sugar
      Monosaccharide
      Hexose
      d-glucose
      beta-d -glucose

Rather, most classifications are artificial or synthetic:

                    Universal Decimal Classification

      6                       Applied science. Medicine. Technology
      66                      Chemical technology
      669                     Metallurgy
      669.7                   Light metals in general


11
                 Universal Decimal Classification (cont. )

      669.71                   Aluminum. Aluminum alloys
      669.713                  Extraction of aluminum and aluminum
                                 alloys from aluminum compounds
      669.713.7                Electrolytic production
      669.713.72               Fused salt-bath electrolysis
      669.713.723              Electrolysis of aluminum or other
                                 oxygen-bearing compounds of
                                 aluminum in halide bath

It is really only in nature that one finds a true hierarchy.
                                                           In almost all
other cases it is an artificial or pseudo-hierarchy, sometimes called a
chain, representing a particular point of view. There are, therefore, as
many workable artificial hierarchies or chains as there are points of view.

In this discussion of classification so far we have used the term hierarchy
to describe the relationship between the subdivisions of an index. This is
traditional but not very accurate. Actually, all that should be conveyed
is that there is a relationship between the topics listed under each index
entry. Subdividing a topic does not mean splitting a class into a subclass.
Moreover, even where a true hierarchy exists, searching a file need not
be hierarchical; in fact, is most likely not to be. For example, if one
searcher is interested in dogs as pets, another in dogs as disease
vectors, a third in dogs as guardians, none of these searchers derives
any benefits from using an index which carefully shows the hierarchical
relationships between a specific breed of dogs, canines and mammals in
general. In other words, all documents relevant to a given class are not
found in that class:

      Subject Heading                     Library of Congress Classification

      Dogs
          Care and breeding                             SF427
          Diseases                                      SF991
          Folklore                                      GR720
          Legends and stories                           QL795. D6
          Manners and customs                           GT5890
           Pictures, illustrations                      N7660
           Police dogs (Breed)                          SF427. S6
          Police dogs (Social economy)                  HV8025
          Taxation                                      HJ5791
          War use                                       UH100
           Zoology                                      QL737. C2

Recognizing that hierarchy does not meet modern needs, especially of
inter-disciplinary literature, a number of people have devised classifi-
cation schemes in which various classes and categories can be combined
at will. A subject file is analyzed to discover the basis for its classifi-
cation. The various terms are grouped into categories and rules are
worked out which govern the order of citation of these categories. Such
a classification is often referred to as faceted or "analytico-synthetic. "
One of the best known systems of this type is the Colon Classification


12
devised by S. R. Ranganathan. There are also many elements of this free
combination in the Semantic Coding developed by J. W. Perry and in the
older Universal Decimal Classification scheme. The ability to use
separate lists of related concepts, to expand these lists and add to them as
needed has made this type of classification a more flexible tool than a
classification that tries to be purely hierarchical or, as the colon classi-
fiers call it, "enumerative."

The facet classifiers consider a class a homogeneous subject such as
chemistry, physics, medicine, agriculture, history, etc. A category is
a differentiation within a class on the basis of various characteristics.
In Chemistry, for example, there are categories such as kind, state,
property, reaction, operation, device, etc. Alcohol is a kind of
chemical, liquid is a state, volatility is a property, combustion is a
.reaction, analysis is an operation, and a flask is a device. In the class
Medicine there are such categories as organs (heart), problem (disease),
symptom (fever), agent (virus), handling (surgery), etc. Within the
categories there can, of course, be hierarchies.

The order in which these categories are to be arranged can be prescribed
so that, for example, an organ is always first, a problem is second, a
symptom third, a handling fourth, and so on. Thus an article describing
the use of penicillin to cure an inflammation of the skin would read

      Skin - Inflammation - Therapy - Penicillin

Using a proposed faceted classification for nuclear energy, the notation

      R212.2D 2 0-081.2-071AIR-061-022

means

      "Start-up of thermal reactor, moderated by D20 using enriched
      uranium fuel with air coolant, for research. "

      R2 = Reactors
      R212. 2 = Thermal reactors
      D20 = (Heavy water)
      081. 2 = Enriched uranium (used as fuel in a reactor)
      071 = Gas cooled
      AIR
      061 = Research
      022 = Start-up

The facets in this example are linked by dashes. other linkages and
relationships can be shown by using colons, zeros, or apostrophes.
Using examples of the Universal Decimal System:




13
      538.114:669.245.3 = Ferromagnetism of nickel copper alloys

      538 = Magnetism
      538. 114 = Special theory of ferromagnetism
      669 = Metallurgy
      669.2 = Nonferrous metals
      669.245 = Nickel alloys
      669. 245. 3 = Copper-nickel alloys

      621. 365. 2.078 = Automatic regulation of arc furnace
      546.623'32'226 = Potassium aluminum sulphate

An example of another faceted classification is:

      CcIufNbj = Transonic flow over a bent airfoil
      Cc = Airfoil
      Iuf = bent
      Nbj = transonic flow

A colon classification example would look like this:

      L2153:4725:63129:B28 = Soft palate - Cancer - Radium Treatment -
                             Statistical study

      L = Medicine
      L2 = Digestive system
      L21 = Mouth
      L215 = Palate
      L2153 = Soft Palate
      L2153:4 = Disease        and so on

An example of the Semantic Code is:

      MWTL. PASS. RQHT. 001    = Heat treating
      MWTL = Metal
      PASS = Processing
      RQHT. 001 = By means of heat

Nevertheless, such synthetic or artificial classifications, when developed,
still represent, individually, a single rigid approach to a subject. A
fixed classification, as has been shown, often does not coincide with the
needs and viewpoint of the searcher, nor does it really avoid the
problems of expansion. This does not mean that classification is not a
valuable tool in the preparation of indexes. Under certain circumstances
it makes for a good index and it can also be helpful, as will be shown, in
the preparation of alphabetic subject headings.

Classification, in general, is better suited for well-established subjects
where there is not much change or expansion. And it is better suited
where the index users have a single, unified and rather specialized view-
point. If a library is concerned with basically a single subject and the
users of the index or catalog have either a uniform viewpoint of the subject


14
             matter or at least understand or are in agreement as to the organization
             of that subject, then a classification scheme can be very useful.

Subject Headings

             Most American libraries use a classification scheme to arrange books
             and other publications on their shelves but use alphabetic subject headings
             to catalog and index the collection. An alphabetic subject index uses a
             single word, phrase or noun combination that fully and exactly identifies
             the subject matter:

                   Astatine
                   Civil engineering
                   Flower arrangement, Chinese ~apanese, etc.]
                   Gases - Liquefaction
                   Ionization in water
                   Ionization of gases
                   Maps, Military - History
                   Mathematics as a profession
                   Packaging - Materials, Aluminum
                   Shielding (ElectriCity)
                   Shielding (Radiation)
                   Heart - Diseases - Research
                   Tungsten - Physical properties - Tensile strength - High temperature
                   Uranium - Rolling (Alpha-phase)

             An alphabetic subject index is an extremely efficient tool for finding
             specific subjects. It has only one arrangement and is self-indexing.
             Access to each subject is direct. Natural language is used and no trans-
             formation into a class or code is necessary. The public can use it without
             special instruction. New terms may be introduced whenever and wherever
             needed.

             The main problem with subject headings is to bring the vocabularies of
             both the index and the searcher into coincidence, so that the information
             sought is not missed. In other words, the searcher coming to the index
             must use the same words in the same order as the index does, in order
             to find the entries he is seeking. Generally speaking, language has a
             fairly stable semantic history, and many names of elements, materials,
             concepts and forms are unique and fixed. The same terms are used in
             many different indexes over long periods of time. In some subjects, such
             as chemistry, the terms used are often generated by accepted rules and
             are unambiguous.

             There are, on the other hand, many synonyms, near synonyms, over-
             lapping terms, vague terms ,erroneous and superseded terms and other
             possible sources of terminological difficulties. Most of these can be
             overcome by providing adequate cross references of the "see" and "see
             also" variety:




             15
     Airstrips                   see Airports - Runways
     Berlin air lift             see Berlin - Blockade, 1948 -1949
     Boring machinery            see also Rock drills
     Distillation apparatus      see also Column packing; Evaporators;
                                    Packed columns
      Invertebrates              see also Arachnida; Anthropoda;
                                    Brachiopoda; Coelenterata; Crustacea;
                                    Echinodermata; Insects; Larvae -
                                    Invertebrates; Mesozoa; Mollusks;
                                    Myriapoda; Polyzoa; Protozoa;
                                    Sponges; Worms
      Medical care plans         see Insurance, Health; State medicine
      Medical examiners          see Coroners and medical examiners

Some cross references are more elaborate and even resemble thesauri:

      Counting devices           Electrical or mechanical devices for
                                    registering or recording numbers, not
                                    to be confused with radiation detection
                                    instruments which are often called
                                    counters
                                 see also Radiation detection instruments;
                                    Radiation detectors; Scalers
      Heart - Diseases           see also Angina pectoris; Arrhythmia;
                                    Chest - Diseases; Coronary heart
                                    disease; Endocarditis; Heart - Valves -
                                    Diseases; Rheumatic heart disease
      Indians - Legal status,    see also subdivision Legal status, laws,
                 laws, etc.         etc., under names of groups of
                                    Indians and names of individual Indian
                                    tribes; e. g., Indians of North
                                    America - Legal status, laws, etc.;
                                    Cherokee Indians - Legal status,
                                    laws, etc.
      Mental health laws         Here are entered works on laws dealing
                                    with the care of the insane, the
                                    mentally ill, the mentally handicapped,
                                    alcoholics, epileptics, and narcotic
                                    addicts. Works dealing separately
                                    with alcoholics, epileptics, or narcotic
                                    addicts are entered under the specific
                                    headings. Works on the legal status
                                    of the insane are entered under the
                                    heading Insanity - Jurisprudence.

Such explanations, usually referred to as scope notes, are effective not
only in defining subject headings but also showing exactly the categories
in which they fall and their range of applicability.

The problem is somewhat more complicated where terms for new
concepts must be chosen. In the areas where language has not been
stabilized, the choice of the correct term may have to be tentative and
subject to later revision. This, however, is easier to do than to try to
find a new slot in a classification scheme.

16
Another source of language difficulty is the tendency for information
requesters not to formulate their questions precisely. Generally speaking,
they tend to phrase their inquiries in the broadest terms, asking, for
example, for a treatise on physics when they really want to know the slow
neutron cross section of zirconium. To overcome this, librarians build
a pyramid of cross references going from the general to the specific and
making cross references to related subjects:

      Engineering                see   also   Civil engineering
      Civil engineering          see   also   Mining engineering
      Mining engineering         see   also   Petroleum engineering
      Petroleum engineering      see   also   Oil wells

Since classification provides at least one hierarchy, the need for such
cross references is somewhat reduced in classification schemes, but is
by no means eliminated.

In addition to cross references, sometimes multiple entries are provided
for the various related terms so that no matter where a searcher enters
the file he will find the desired references. Multiple entries, however,
can be used only very sparingly; otherwise the index will become too large
to handle.

      Particles                  see also headings such as Nickel powders
                                 see also Alpha particles; Beta particles;
                                    Charged particles; Dusts; Elementary
                                    particles; Nuclear particles; Powders;
                                    S particles; T particles; V particles
      Charged particles          see also Ions; Particles
      Dusts                      see also Aerosols; Particles; Powders
      Elementary particles       see also specific particles, e. g., Mesons
                                    and V particles. For elementary
                                    particles with zero spin, see also
                                    Bosons. and for those with nonintegral
                                    spin see also Fermions
                                 see also Antiparticles; strange particles
      Nuclear particles          see also the specific particles concerned
                                 see also Elementary particles; Nucleons;
                                    Radiation
      Powders                    see also powders of specific elements
                                 see also general headings of the form
                                    Oxide powders in the list below for
                                    lists of powders of specific compounds
                                 see also Fluoride powders; Glass
                                    powders; Graphite powders; Hydride
                                    powders; Metal powders; Oxide
                                    powders; Particles; Steel powders;
                                    Sulfate Powders; Sulfide powders

Another approach is to group terms into small classifications so as to
bring like things together. In order to preserve the alphabetic order of
the entries, the usual technique is to invert the subject heading and thus
make the noun the file word:


17
      Geometry,   Algebraic
      Geometry,   Analytic
      Geometry,   Descriptive
      Geometry,   Differential
      Geometry,   Enumerative
      Geometry,   Infinitesimal
      Geometry,   Plane
      Geometry,   Projective
      Geometry,   Solid

Some alphabetic subject heading indexes tend, therefore, to be hybrid
schemes, for they include small class groups in what are otherwise
direct entry lists. Modern research libraries, however, prefer not to
use inverted headings and, instead of class groupings, rely on cross
references.

In order to make logically connecting cross references and thus tighten
the connective structure, indexers and catalogers sometimes first
develop classified chains of hierarchical definitions. Such a systematic
classified list is then used to develop the actual subject headings and their
scope notes, which define them, in order that the headings be precise
and not over lap. In other words, a classification can be a guide for the
development of subject headings and cross references.

For example, the hierarchy or "chain" shown on page 11:

      Organic compound
      Hydroxy compound
      Carbohydrate
      Sugar
      Monosaccharide
      Hexose
      d-glucose
      beta -d -glucose

tells the indexer that cross references from any one of these terms
should be made to the others. But, as was ~xplained in the Classification
section, there can be several different hierarchies for Sugar, for
example, and therefore this chain is only partially helpful in making
cross references.

Since compound subject headings are usually required to describe
adequately an entry, the possible permutation of terms can cause diffi-
culty. Entries might appear variously as:

      Copper-tungsten-zinc alloy - Phase diagram
      Zinc-copper-tungsten alloy - Phase diagram
      Tungsten-zinc-copper alloy - Phase diagram
      Alloys - Copper-zInc-tungsten - Phase diagram
      Phase diagrams - Copper-zinc-tungsten alloy




18
This problem has never been adequately solved. A few conventions such
as listing the constituents of alloys, cermets, etc., in alphabetic order
as in the first example can help a little. General vague ru1es such as
putting the "most Significant" word first, or developing categories of
words - realization, material, processes and problems, place, time,
form - and assigning an order to these categories, as do the facet classi-
fiers (see page 13) really do not help very much. Very detailed indexes
permute or "rotate" the entry word and so provide mu1tiple entries rather
than use "see also" references. In general, however, such a multiplicity
of entries will bu1k a manual index so that it becomes difficu1t to use.

Although subject headings can be very precise, from a practical point of
view they are usually not as precise or detailed as they should be. This
is due to the fact that the indexer or cataloger, for reasons of economy,
usually indexes to the level of the document rather than to the level of the
concepts in the document. For example: Two documents are received,
one a brief account on the tensile strength of zirconium at 800 0 F, the
other a large report with very elaborate tables and graphs giving all the
known physical properties of zirconium. The first document would be
indexed:

      Zirconium - Physical properties - Tensile strength - High Temperature

The second document, which actually has much more detailed information
on the high temperature tensile strength of zirconium, wou1d be simply
indexed as:

      Zirconium - Physical properties

The unsophisticated searcher coming to the index or catalog looking for
the high temperature strength of zirconium wou1d find the first document
but not the second, unless he took the trouble to read through all the
entries under the broader headings. Conversely, anyone approaching the
index by the broader heading Physical properties might miss the first
document.

Librarians have, of course, prepared separate index entries for various
portions of a book. Such "analytics" have been used primarily where a
publication covers a variety of topics that cannot be grouped conveniently.
Analytics have also been used to bring out subjects for which the library
doe'S not have separate publications.

Indexers sometimes use broader headings and rely on the bibliographic
information carried with the entry to help the searcher select the specific
references he needs. On unit library catalog cards, the full author and
title and often an abstract or notes give a great deal of specific information
not covered by the subject heading. In indexes of abstract journals, unless
the complete bibliographic entry is



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