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CS2114 Tech Bulletin1


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                                                  RECOMMENDED ACTION FOR FIELD MACHINES

                                                        AT SETUP           NEXT SERVICE CALL

                                                        NEXT PM        X   INFORMATION ONLY




              TECHNICAL BULLETIN CS-2114
 Bulletin #                        Model                           Date
           CS-2114-01                       CS-2114                        08/20/98
 Affected Serial Number
 Initial Production
 Subject
                               SERVICE INFORMATION

The CS-2114 is built on the same non-clamshell type design as the CS-2014. The CS-2114
incorporates a standard 30 sheet Automatic Document Feeder, enabling large sets of
documents to be copied very easily. It is capable of producing 14 Letter size copies per minute
and has one of the shortest paper paths in its class. This innovative design not only creates a
fast 5.8 second First Copy Out Time (FCOT) but is also a key factor in eliminating paper
misfeeds. Finally, this model incorporates the same technology as the CS-2014, utilizing a
humidity / temperature sensor that monitors and controls inputs for toner and developer control,
exposure, transfer output, and drum surface potential correction.

Listed below and on the following pages is information regarding frequently requested service
and maintenance issues. To get started with the CS-2114, each Dealer must be certified on the
CS-2014. The CS-2014 Video Training Kit P/N 89919565 can be ordered through your Regional
Office.

                              SERVICE DOCUMENTATION
                Description                           Part Number                 Price
 CS-2114 Service Manual                                1AB70961                  $20.00

 CS-2114 Parts List                                    1AB70951                  $10.00

 CS-2114 PM Check List                                 8991AB55                   $1.00

 CS-2114 Instruction Handbook                          1AB80050                  $10.00

 CS-2114 Parts Price List                        Available on BBS Only             N/C



                    PM CYCLE                                 MONTHLY VOLUME
                    30K Copies                               Up to 10,000 Copies
              With Developer Change
                                                                                      September 14, 1998
 CS-2114-01                                                                           Page 2 Revised

                                                   YIELDS

               Description                         Part             Yield              Price       CPC
                                                  Number
CS-2014/2114 Process Unit                        19582410           30,000            $182.00   0.006066
(includes: drum, developer & cleaning blade)
CS-2014/2114 Drum                                19582060           30,000            $44.00    0.001466
(may be ordered separately)
CS-2014/2114 Developer (240 g)                   37098115           30,000            $10.90    0.000363
(may be ordered separately)
CS-2014/2114 Toner (220 g)                       37098015    7,000 per cartridge      $16.95    0.002421
                                                             (Based on 6% Original)
Cleaning Blade                                   19593130           30,000             $2.92    0.000097

Heat Roller                                      19593150           60,000             $8.92    0.000148

Press Roller                                     19593161           60,000            $14.42    0.000240




                                          ACCESSORIES

           MODEL                                 Part Number                      Description
Copier Stand                                      80080400              Optional Stand
                                                                        (W) 19 1/3 x (D) 20 1/4 x (H) 31"


                       NEW & REPAIR PRINTED CIRCUIT BOARDS

   CS-2114 PCB NAME                 NEW PCB P/N             REPAIR PCB P/N             REPAIR PCB
                                                                                         PRICE
Main PCB                               1AB68010                8491AB10                  $91.32

Power Source PCB (100)                 19528020                84919520                   $52.33


                                      EP-ROM INFORMATION

   Part             Description                Location       Check          Price        Blank ROM
  Number                                                       Sum                        Part Number
 1AB27130         IC ROM Control           Main PCB           E25D           $28.92        84900008
   (OB)                                      IC-3                                           EP-ROM
                                                                                         (512K) 28 PIN

If you have any additional questions please contact the Copystar Hotline or Your Regional
Technical Representative via voice mail.



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