Service Manuals, User Guides, Schematic Diagrams or docs for : Kyocera Printer FS-6025-6030MFP SERVICEBULLETINS SB-2MW-0006-C339

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SB-2MW-0006-C339


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                                                                                                               (Page.1/5)

          Service Bulletin                                                      Ref. No.   2MW-0006 (C339)
                                                                                            December 21, 2012
                   Firmware Upgrade
                                                           --- Engine Firmware and PF Firmware
  Subject          FS-6525MFP_FS-6530MFP_v.04.00.0010_(2012-12-20)
                   FS-6025MFP_FS-6030MFP_v06.00.0030_(2012-07-04)
                   FS-C8520MFP_FS-C8525MFP_v.04.00.0010_(2012_12_20)
                   FS-C8020MFP_FS-C8025MFP_v06.00.0020_(2012-07-04)
                   FS-6530MFP, FS-6525MFP, FS-6030MFP, FS-6025MFP,
  Model            FS-6025MFP/B, FS-C8525MFP, FS-C8520MFP,                                                         l:
                   FS-C8025MFP, FS-C8020MFP, PF-470, PF-471

 KDC's Classification         Entire Stock Rework              In-Field modification at next visit
                              In-Field modification by case    No modification necessary
 Field Measure: Please upgrade the firmware when the phenomenon described below occurs.

 Serial Nos. of the Affected Machines: From the available timing in the December 2012 production


Topic
The engine firmware and the PF firmware were upgraded as follows.


Content of changes
 1. Measures against the wrong detection of the cassette.
 2. Measures against the JAM0100 (for monochrome MFPs only)
 3. Improvement for the cleaning failure in the intermediate transfer unit (for color MFPs only)

                       * Upgrade Packs for the HyPAS models will be set up when the main firmware is upgraded next time.
                          Please refer to the page 3 and following for the firmware version table.
  No. Item                               Details                                                                      CTL

       Function improvement
   1 Measures against the wrong          The message [Error occurred at cassette X] might be displayed if the
      detection of the cassette          machine was left without operation after turning the main power ON. (The
                                         message is displayed when the lift plate does not arrive at the detecting
                                         point within a certain time, and it can be reset by opening and closing of
                                         the cassette.) Therefore, this was corrected.
                                         [Cause]
      [Affected cassettes]
                                         The upper limit detection of the cassette lift plate may fail because of the
      Cassettes in the main unit,
                                         misalignment between the software and hardware detections due to slight
      PF-471, PF-470                     change of voltage output from the waiting detection sensor.
                                         [Change]
      Engine firmware                    The change was made so that the lift plate can be detected and lifted up at
      PF-471/470 firmware                the following timing only while the upper limit of the lift plate is
                                         conventionally always detected.
                                         - While feeding paper (same timing to turn the feeding clutch ON)
                                         - When the cassette is opened and closed
                                         - When the main power is turned OFF and ON
                                         - When the machine recovers from the sleep mode
                                        




                                        KYOCERA Document Solutions Europe
                                      Technical Customer Service Division (TCSD)
                                                                                                                  (Page.2/5)

        Service Bulletin                                                         Ref. No.   2MW-0006 (C339)
                                                                                              December 21, 2012

No. Item                        Details                                                                                CTL

 2 Measures against the JAM0100 If KYOcontrol is installed, JAM0100 might occur when outputting.
                                Therefore, this was corrected.
     JAM0100: Secondary paper
             feed request time out

     [Affected model]
     Monochrome MFPs only
     Specifications change
 3   Improvement for the cleaning     The following changes were made in order to improve the cleaning
     failure in the intermediate      function after the use count and the timing to apply the cleaning voltage
     transfer unit.                   were reviewed.
                                      1) The initial settings of the voltage for the intermediate transfer cleaning
     [Affected model]                     were changed. Also, the compensation function was added to reset
     Color MFPs only                      the setting value when 20K is reached.

                                           U107 [Setting the voltage for the intermediate transfer cleaning]
                                           --> Belt(A)
                                             25 ppm      Display      Before            After        After
                                                                                     20k or less    Over 20k
                                                01      Full            13               60           35
                                                02      Half             9               30           20
                                                03      3/4             10               45           30
                                                04      B/W Full        13               60           35
                                                05      B/W Half         9               30           20
                                                06      B/W 3/4         10               45           30

                                             20 ppm      Display      Before            After        After
                                                                                     20k or less    Over 20k
                                                01      Full            10               48           28
                                                02      Half            9                30           20
                                                03      3/4             9                36           24
                                                04      B/W Full        10               48           28
                                                05      B/W Half        9                30           20
                                                06      B/W 3/4         9                36           24
                                           The voltage control shifts to the value for over 20K although the value
                                           indicated on the panel at the maintenance mode U107 remains
                                           unchanged after the count exceeds 20K.

                                           (Related Service Bulletins: SB-2MY-0005-C240 and SB-2KZ-0031-
                                           C258)

                                      2)   The timing to turn the brush motor ON is now 150msec later than the
                                           timing to turn the cleaning voltage ON since the cleaning voltage may
                                           not be output due to the friction electrical current generated by turning
                                           the cleaning voltage and the brush motor ON at the same time.




                                       KYOCERA Document Solutions Europe
                                     Technical Customer Service Division (TCSD)
                                                                                                                   (Page.3/5)

           Service Bulletin                                                        Ref. No.   2MW-0006 (C339)
                                                                                                December 21, 2012


   Type                         Program No.                  Ver.                    Remarks
  Upgrade Pack Ver.                (Note 1)
   MAIN                      2MW_2F00.003.007             003.007        *2
   MMI                       2MY_7000.003.005             003.005
   ENGINE                     2K3_1000.009.001            009.001                                            New upgrade
   LANGUAGE BR               2MY_81BR.001.012             001.012
   LANGUAGE CN               2MY_81CN.001.006             001.006        For KDCN *1 *2
   LANGUAGE KR               2MY_81KR.001.005             001.005        For KDKR *1 *2
   LANGUAGE TW               2MY_81TW.001.005             001.005        For KDTW *1 *2
   BROWSER                   2M8_F000.001.002             001.002
   IO                         2K3_1E00.001.010            001.010
   DP                         3M8_9500.005.001            005.001
   ESPECIAL                      ES_SKIP.ON                ----------


(Note 1) The new upgrade pack will not be supplied due to this ENGINE firmware upgrade. It will be supplied with this ENGINE
firmware when other firmware is upgraded later.

*1: This firmware is not included in the upgrade pack. Please individually download it from the download center at the Service
World.
*2: Under the following NG firmware combination, the F245 system error appears if outputting the status page with the affected
language set. Please use each firmware with the combination of the latest firmware version.
            NG combination: New MAIN firmware (003.007 or later) <-> Old LANGUAGE firmware
                              (BR: Older than 001.012)) (CN: Older than 001.006) (KR/TW: Older than 001.005)



   Type                          Program No.                 Ver.                    Remarks
   Upgrade Pack Ver.             2K3_V6.01E                  6.01
   MAIN                       2K3_2F00.006.004            006.004
   MMI                        2K3_7000.005.016            005.016
   ENGINE                     2K3_1000.009.001            009.001                                            New upgrade
   LANGUAGE BR                2K3_81BR.001.012            001.012
   LANGUAGE KR                2K3_81KR.001.010            001.010        For KDCN *1
   LANGUAGE CN                2K3_81CN.001.011            001.011        For KDKR *1
   LANGUAGE TW                2K3_81TW.001.009            001.009        For KDTW *1
   IO                         2K3_1E00.001.010            001.010
   DP                         3M8_9500.005.001            005.001
   ESPECIAL                      ES_SKIP.ON                ----------

 *1: This firmware is not included in the upgrade pack. Please individually download it from the download center at the Service
 World.

 For the KD sales companies, it is possible to download the firmware at the download center on the Service World.
 When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN, ENGINE, MMI) to the
 latest version at the same time.




                                         KYOCERA Document Solutions Europe
                                       Technical Customer Service Division (TCSD)
                                                                                                                   (Page.4/5)

           Service Bulletin                                                        Ref. No.   2MW-0006 (C339)
                                                                                                December 21, 2012


   Type                          Program No.                 Ver.                    Remarks
   Upgrade Pack Ver.                (Note 1)
   MAIN                       2MY_2F00.003.008             003.008       *2
   MMI                        2MY_7000.003.005             003.005
   ENGINE                      2K0_1000.011.002            011.002                                            New upgrade
   LANGUAGE BR                2MY_81BR.001.012             001.012
   LANGUAGE CN                2MY_81CN.001.006             001.006       For KDCN *1 *2
   LANGUAGE KR                2MY_81KR.001.005             001.005       For KDKR *1 *2
   LANGUAGE TW                2MY_81TW.001.005             001.005       For KDTW *1 *2
   BROWSER                    2M8_F000.001.002             001.002
   IO                          2K0_1E00.001.020            001.020
   IH                          2LC_1A00.002.001            002.001
   LSU                         2K0_1C00.002.002            002.002
   DP                          3M8_9500.005.001            005.001
   ESPECIAL                      ES_SKIP.ON                ----------

(Note 1) The new upgrade pack will not be supplied due to this ENGINE firmware upgrade. It will be supplied with this ENGINE
firmware when other firmware is upgraded later.

*1: This firmware is not included in the upgrade pack. Please individually download it from the download center at the Service
World.
*2: Under the following NG firmware combination, the F245 system error appears if outputting the status page with the affected
language set. Please use each firmware with the combination of the latest firmware version.
            NG combination: New MAIN firmware (003.007 or later) <-> Old LANGUAGE firmware
  (BR: Older than 001.012)) (CN: Older than 001.006) (KR/TW: Older than 001.005)



   Type                          Program No.                 Ver.                    Remarks
   Upgrade Pack Ver.              2KZ_V6.01E                  6.01
   MAIN                       2KZ_2F00.006.004             006.004
   MMI                        2KZ_7000.005.016             005.016
   ENGINE                     2K0_1000.011.002             011.002                                            New upgrade
   LANGUAGE BR                2KZ_81BR.001.012             001.012
   LANGUAGE KR                2KZ_81KR.001.010             001.010       For KDCN *1
   LANGUAGE CN                2KZ_81CN.001.011             001.011       For KDKR *1
   LANGUAGE TW                2KZ_81TW.001.009             001.009       For KDTW *1
   IO                         2K0_1E00.001.020             001.020
   IH                         2LC_1A00.002.001             002.001
   LSU                        2K0_1C00.002.002             002.002
   DP                         3M8_9500.005.001             005.001
   ESPECIAL                      ES_SKIP.ON                ----------


*1: This firmware is not included in the upgrade pack. Please individually download it from the download center at the Service
World.

For the KD sales companies, it is possible to download the firmware at the download center on the Service World.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN, ENGINE, MMI) to the latest
version at the same time.



                                          KYOCERA Document Solutions Europe
                                        Technical Customer Service Division (TCSD)
                                                                                          (Page.5/5)

         Service Bulletin                                    Ref. No.   2MW-0006 (C339)
                                                                            December 21, 2012

< ENHANCEMENT FW>

Type ENHANCE          Program No.           Ver.                  Remarks
ENHANCE Pack Ver.     2K3EN_V1.2            1.2
PF-471/PF-470       3NN_9000.002.001      002.001                                     New upgrade
DF-470              5JS_9200.003.002      003.002
AK-470              3NS_9B00.001.018      001.018

FAX System (U)      5JR_5500.B05.002      B05.002      Except KDCN
FAX System (U)      5JR_5600.Z05.002      Z05.002      For KDCN
ESPECIAL              ES_SKIP.ON          ----------




                        KYOCERA Document Solutions Europe
                      Technical Customer Service Division (TCSD)



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