Service Manuals, User Guides, Schematic Diagrams or docs for : Kyocera Printer FS-6970 ServiceBulletins 2J0-014

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>> Download 2J0-014 documenatation <<

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                                      Service Bulletin
 SB Number: SB 2J0-014                                                            Creation Date: 26/07/2011
                     Firmware upgrade (FS-2020D/3920DN/4020DN v005.001/
 Subject:
                     v007.001 and FS-6970DN v006.002)
 Model:              FS-2020D/3920DN/4020DN/6970DN

    Item                        Contents
1   Grey background on          Phenomenon
    the print-out.              When the toner level is low, the message "Replace toner" or "Low toner" appears.
                                After refilling the toner, grey background may appear on the print-out.

                                Solution
                                The amount of refilled toner has been changed. Please note that the message
                                "Replace toner" has been discontinued.
2   Error code SC6000           Phenomenon
    (FS-6970DN only)            Error code SC6000 (Fuser heater error) may occur.

                                Cause
                                The fuser heater may not reach the correct temperature on time.

                                Solution
                                Therefore the timing to indicate the above mentioned message, has been changed
                                from 5 seconds to 15 seconds.


Firmware for the FS-2020D/3920DN/4020DN
Type               Program No.              Check SUM Version                       Status Date Applicable model(s)
SYSTEM             2J0_3000007016           d290                007.016             20/12/2010   FS-2020D/3920DN/
                                                                                                 4020DN
ENGINE             2J0_1000005001           EAE0                005.001             08/06/2011   FS-2020D
ENGINE             2J1_1000005001           5177                005.001             08/06/2011   FS-3920DN
ENGINE             2J2_1000007001           F44E                007.001             08/06/2011   FS-4020DN


Firmware for the FS-6970DN
Type               Program No.              Check SUM Version                       Status Date Applicable model(s)
SYSTEM             2J5_3000004003           68fa                004.003             24/12/2010   FS-6970DN
ENGINE             2J5_1000006002           8B90                006.002             08/06/2011   FS-6970DN



Classification      Entire stock rework                        X In-field modification by case No modification necessary
                                            In-field modification at next visit
Field measure     When the above mentioned phenomena occur, please upgrade the firmware to the latest
                  version.


Serial numbers of affected machines
Type                                                               Serial number
 FS-2020D/3920DN/4020DN/6970DN                        June 2011 production.
The above mentioned changes have been applied to machines produced after the above mentioned production date.



KMIS Service Department, Kyocera Mita Europe                       Page 1 of 1                     B190-B192 / SB 2J0-014

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