Service Manuals, User Guides, Schematic Diagrams or docs for : Kyocera Printer FS-2020-3920-4020 SERVICEBULLETINS SB-2J0-0024-B033_1
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(Revised Issue 1) (Page.1/5)
Service Bulletin Ref. No. 2J0-0024 (B033)
May 31, 2011
Subject Upgrade of the System Firmware (Ver.007.016)
FS-2020_3920_4020DN_07.00.0010_(2010-12-20)
Model FS-2020D, FS-3920DN, FS-4020DN
This time, the description with (-->) was revised from the previous information.
P.2 The serial numbers of the affected machines were added.
Topic
The firmware was upgraded as follows.
Content of Changes
Item Details CTL. No. F/W
1 Measure against the If the time zone was set to "-3:00 Brasilia" from Command Center, 519928 SYSTEM
panel lockup after the network might not respond and the panel might be locked up.
setting time zone Therefore, this was corrected.
2 Change of the Digital The term used on the service status page was changed from "Digital SYSTEM
Dot Coverage display Dot Coverage" to "Print Coverage".
on the status page - The coverage is simply converted with the area image ratio based on
the current dot number data so that the accuracy as the reference
value of the toner consumption can be improved.
Precaution)
- When upgrading the firmware, the Digital Dot Coverage data will be
reset due to the different way of calculation.
If you need old print coverage report, please print out Service Status
Page before updating the firmware.
[FS-2020D]
Program No. Check SUM Ver. Status Date Current Ver. Remark
SYSTEM 2J0_3000007016 d290 007.016 2010/12/20 006.002 <-- New upgrade
ENGINE 2J0_1000004002 36DE 004.002 - - -
[FS-3920DN]
Program No. Check SUM Ver. Status Date Current Ver. Remark
SYSTEM 2J0_3000007016 d290 007.016 2010/12/20 006.002 <-- New upgrade
ENGINE 2J1_1000004002 5602 004.002 - - -
[FS-4020DN]
Program No. Check SUM Ver. Status Date Current Ver. Remark
SYSTEM 2J0_3000007016 d290 007.016 2010/12/20 006.002 <-- New upgrade
ENGINE 2J2_1000004002 BF83 004.002 - - -
For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN and ENGINE) to the latest
version at the same time.
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Revised Issue 1) (Page.2/5)
Service Bulletin Ref. No. 2J0-0024 (B033)
May 31, 2011
KMC's Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure: Please upgrade the firmware when the problem described above occurs.
Serial Nos. of the Affected Machines: Please refer to the table below.
Model Destination Destination
KME From XEX1202162 KMSG From XXT1300075
KMA From XVH1226338 KMID From N8W1302091
FS-2020D KMAUS From XSY1307423
UTAX From next production
Olivetti From XFS1300910
( ) KME From XEY1273616 From XXW1300126
KMSG
Serial Nos. of
the Affected KMA From XVJ1317314 KMID From XXX1301822
Machines FS-3920DN KMAUS From XSZ1304552
UTAX From XFQ1312707
Olivetti From next production
KME From XEZ1233729 KMAUS From XMT1200956
KMA (120) From XVK1227327 KMA (220) From XYK1206929
FS-4020DN
UTAX From XFR1203486
Olivetti From FU1200626
Content of Changes (Continued from the previous page)
Item Details CTL. No. F/W
3 Measure against the When two copies of a certain file data was printed with CCPY, the 404466 SYSTEM
TP-090217
problem when printing a machine might be locked up while showing "Processing" after the
certain file with CCPY second copy was printed out. Therefore, this was corrected.
4 Measure against the print When the relevant file was printed out after printing another data, the 405718 SYSTEM
TP-090231
failure with a certain file file may be only partly printed or undesired letters might appear on
the water mark part. Therefore, this was corrected.
5 Measure against the thin Undesired thin line might appear on the image when outputting the 457405 SYSTEM
TP-060156
line with CAD software raster data created by the CAD software. Therefore, this was
data corrected.
6 Measure against the print When printing from a host system such as SAP, AS-400, etc, Latin 1 463380 SYSTEM
TP-090363
failure with Latin 1 from a characters might be only partly printed even though printing Windows ESDC_5thPL
certain system job was correctly performed right after the power was turned ON. us_#045
Therefore, this was corrected.
7 Measure against the Big 5 font might not be printed out. Therefore, this was corrected. 457401 SYSTEM
TP-090263,
output failure with Big5 KMTW20090
font 902
8 Measure against the The image might be only partly printed when outputting a certain PS 431496 SYSTEM
TP-090381
problem with a certain PS data. Therefore, this was corrected. ID_#409153
data
KYOCERA MITA Europe B.V.
European Service & Development Center (ESDC)
(Revised Issue 1) (Page.3/5)
Service Bulletin Ref. No. 2J0-0024 (B033)
May 31, 2011
Item Details CTL. No. F/W
9 Prevention of the data Data at the left edge might be dropped out and the character pitch 419236 SYSTEM
TP-090331
dropout at the left edge might be broadened when outputting PS data. Therefore, this was ID_#404979
when outputting the PS corrected.
data
10 Measure against the The print position might be shifted with a certain file. Therefore, this 437817 SYSTEM
TP-090393
shifted print position with was corrected. NP-Z09091
a certain file
11 Measure against the print Undesired horizontal line might appear around the logo image when 415096 SYSTEM
TP-090307,
failure when outputting outputting with a certain macro. Therefore, this was corrected. Sat-#184-2
with a certain macro
12 Measure against the print Helvetica-Bold Font might not be correctly printed when printing a 432334 SYSTEM
TP-090399
failure with Helvetica- certain PS data. Therefore, this was corrected. #874436
Bold Font when printing a
certain PS data
13 Measure against the Leading edge of image might be shifted or the image at the center 404401 SYSTEM
TP-090215
image failure when might be dropped out when printing the backside image of a certain #735300
printing the backside of a file in duplex mode. Therefore, this was corrected.
certain file
14 Measure against the print -------------------------------- 408812 SYSTEM
TP-090233,
failure with the data 5thplus-#044
including a certain
Prescribe command
15 Measure against the The letters with Umlaut such as " ◦ Jabse Service Manual Search 2024 ◦ Jabse Pravopis ◦ onTap.bg ◦ Other service manual resources online : Fixya ◦ eServiceinfo