Service Manuals, User Guides, Schematic Diagrams or docs for : Kyocera Printer FS-2020-3920-4020 SERVICEBULLETINS 2J0-015

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                                   Service Bulletin
 SB Number: SB 2J0-015                                                    Creation Date: 02/11/2011
 Subject:            Firmware upgrade (System v008.009)
 Model:              FS-2020D/3920DN/4020DN



Contents of changes
1    The Helvetica bold font may appear abnormal on the print-out.
2    Characters may be skipped, when printing PCL data.
3    The character pitch may be incorrect, resulting in page lay-out failure or abnormal output.
4    Print-out may fail and the "PDFConversionError" report may be printed, when printing PDF files directly from the
     machine.
5    Offending command error and print failure may occur, when printing PS data.
6    The upper left corner of the logo may not appear on the print-out.
7    Duplex print jobs may be printed in Simplex mode.
8    Undefined errors may occur, when printing.
9    Characters may appear on the print-out, instead of the Code39 barcode.
10 The font may appear gabrled on the print-out, when printing PDF data directly from the machine.
11 Character spacing may be skipped, when printing PDF data directly from the machine.
12 Print-out may fail, when printing PDF data directly from the machine.
13 The image may appear abnormal on the print-out, if the KYOmulticode CF card is inserted.
14 Offending command error and print failure may occur, when printing PDF data directly from the machine.
15 Error code CF248 may occur, when printing PDF data with JBIG2 compression directly from the machine.
16 The upper part of the second sheet may not appear on the print-out in Duplex mode.
17 Large sized drawings may not appear on the print-out.
18 Image data of the printer icon image registered with the RVCD command may not printed, when calling the form
   file "Fofm1.prs" with the AMCR command.
19 Error code CF248 may occur, when printing PDF data directly from the machine.
20 The space pitch may appear incorrectly on the print-out.
21 The characters may appear garbled on the print-out.
22 The characters may appear incorrect and in with a large font, when printing PDF data directly from the machine.
23 Print-out may be to slow.
24 If the FRPO B0 value is 02 of the default setting, fonts designated by CSET and FSET commands may not be
   printed, while sending the print job. (This is not the case when B0 is set to "0")
25 The PCL XL error may occur when printing PDF files in combination with the option NIC made by SEH.
26 The PCL XL error may occur when printing.
27 If the character codes 0x21, 0x52 and 0x21 (!R!) are included in PCL5 data, Prescribe mode may
   unintentionally entered and no data may be printed afterwards.
28 TIF images may appear double sized on the print-out. (Resolution selection from the operation panel has been
   disabled)




KMIS Service Department, Kyocera Mita Europe                Page 1 of 2                              B337 / SB 2J0-015
                                      Service Bulletin


Firmware
Type                Program No.           Check SUM            Version           Status Date   Applicable model(s)
SYSTEM              2J0_3000008009        efd8                 008.009           24/08/2011    FS-2020D/3920DN/4020DN
ENGINE              2J0_1000005001        EAE0                 005.001           08/06/2011    FS-2020D
ENGINE              2J1_1000005001        5177                 005.001           08/06/2011    FS-3920DN
ENGINE              2J2_1000007001        F44E                 007.001           08/06/2011    FS-4020DN




Classification      Entire stock rework                       X In-field modification by case No modification necessary
                                           In-field modification at next visit
Field measure     When the above mentioned phenomenon occurs, please upgrade the firmware to the latest
                  version.




KMIS Service Department, Kyocera Mita Europe                      Page 2 of 2                              B337 / SB 2J0-015

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