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For internal use only                                                              PHILIPS

                                                            ISSUE SNL2001.06 (01-11-30)
Published by:
Service Department Audio

                     BUSINESS CREATION UNIT AUDIO

      SERVICE NEWSLETTER
06.01 TYPENUMBER(S): Philips CD-recorders and copy-protected Audio CDs

      INFORMATION    : A number of music record companies have introduced so-called
                       "copy-protected" CDs. These CDs aim to obstruct copying to CDR
                       discs via the PC while they are supposed to play on conventional CD-
                       players.

                         However, in practice, the copy-protected CDs might not play on all
                         models of Audio CD-recorders, DVD-recorders, PC-drives and in-car
                         CD-players because these CDs are no longer in accordance with the
                         CD Red Book specification.

                         If you get complaints from customers facing playback problems,
                         please inform them that the CD is likely to be faulty, and advice the
                         customers to take the CD back to the shop and ask for refund. We
                         suggest refraining from debates about details of the copy-protection
                         technology, as this technology is being applied by the music record
                         company, and not by Philips.

      REMARKS        :


06.02 TYPENUMBER(S): ACT7585, AX2000, AX2001, AX2002, AX2003, AX2004, AX2011,
                     AX5000, AX5001, AX5002, AX5003, AX5004, AX5006, AX5011,
                     AX5012, AX5013, AX5014, AX5014, AX5015, AX5016, AX5017,
                     AX5018, AX5021, AX5022, AX5023, AX5024, AX5025, AX5026

      INFORMATION    : In course of production, the microprocessor IC (item 7400) has been
                       changed to a new (cheaper) type. The software remains unchanged.
                       The new microprocessor can replace the original one without further
                       modifications. The codenumber of the new IC reads as follows:

                         7400    3103 308 84360              TMP86CH21F-AX5000.1

      REMARKS        : The new microprocessor has been implemented in production from
                       week 0140 onwards.




                                Service Newsletter 2001 



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