Service Manuals, User Guides, Schematic Diagrams or docs for : Samsung Range Gas NX58H9500WS_AA 5.Troubleshooting

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1. Touch Clock pad.

2 . Touch the number pads 1,2,3 and 4. Make sure the Timer and
Warming Drawer are both turned OFF.

3. Touch the Start/Set pad.

4. Touch the `Clock' and the `Touch to Wake-Up' pads at the same time for 2
seconds. Error codes are displayed.

5. Press the 0 number pad, to display the latest 5 error codes.
If the power is interrupted and the oven turns off, the stored error codes are
deleted.

6. Press the Off/Clear pad to return to normal display mode.

Oven sensor error
FAILURE CODE CAUSE SOLUTION
1. Disconnect electrical Power to the range. Remove the
upper rear cover panel.
Measure
Oven Sensor Opened
E-21 temperature sensor.
2. If there is not any problem with oven temperature sensor,
Please check whether there is a damaged terminal or wire
on harness.
3. Disconnect the oven sensor connector from the PCB.
Check resistance of oven sensor connector on PCB.
Oven Sensor Shorted :
E-22

61
62
Safety Error
FAILURE CODE CAUSE SOLUTION
1. Disconnect power. Open the rear cover.
Disconnect the two harness connectors to the oven

temperature sensor.

Oven overheating error. 2. Check the broil and bake burners to make sure they are
lighting and burning properly.
E-24 reach 650 3. Check whether DLB , Broil& Bake Ignitor is working
any cooking function, normally.
4. Make sure all harness connections are properly connected
and securely fastened to the PCB.
5. Check the resistance of oven temperature sensor connector
on PCB

63
Safety error

64
Safety Error
FAILURE CODE CAUSE SOLUTION
1. Check the membrane wire harness to make sure it is
properly connected with PCB.
Shorted Key 2. Disconnect the membrane wire harness. Check the
-SE- harness, Membrane and PCB for short circuits.
3. If there is not a problem with connector on main PCB and
membrane harness, replace the PCB.

1. Disconnect electrical power to the range. Remove the
rear cover panel. Make sure the wiring harness is properly
connected to the motorized door lock assembly.
2. Check motorized door lock assembly for proper operating
Door locking error resistance.
E-0E 3. With operating door lockout, measure a voltage of
connector on harness which is linked with door lock motor.

4. Check the door locking switch to make sure it is working
properly.

65
Safety error

- SE -

Key Connector
*Disconnect power. (CN201)
*Take out Membrane Keypad from the PCB.

* Repair the area of circuit
having short between
*Check whether between connector(CN201) connector(CN201) pins on PCB.
No * Repair the PCB circuitry or
pin and pin on main PCB have a short
circuit. replace the membrane.

Ok END

*Make sure whether between Membrane No
keypad and Membrane Bracket have * Replace Membrane keypad
a short circuit.

END
*Replace Membrane & Board.

END

66
Safety error

E-0E

PCB Terminal
*Disconnect power. CN401
*Get rid of harness connected with Lock motor.

* Check the door lock switches(com-NO)
* Measure resistance of Lock motor coil. No
* Replace faulty door lock switch or Lock motor.

END

*Check whether voltage(AC 120V) is supplied Door lock Switch
to lock motor with letting lock work or not.
NO
COM
Ok

*Check whether harness connected
normally into CN501 on PCB. * Repair damaged harness or Replace.

*Measure resistance CN501 on PCB. * Replace PCB.
* Solder again if pattern is damaged or parts is
*COM : Yellow Wire *NO : White Wire wrong Contacted.

END

67
SYMPTOM DIAGNOSIS REMEDY

* Measure the input voltage at the * Check the circuit breaker or fuse for the
range circuit.
* Measure the input voltage at terminal * Make sure all wires are connected to the
T01 on the PCB . PCB.

* Measure the voltage at the
* Repair or replace the loose or disconnected
CN01 connector on the PCB.
harness.

* Replace the PCB if a relay has been
damaged; relay is not working properly; or if
Oven not the PCB has a crack in it.
* Make sure that the bake, broil, and
operating * Tighten or reconnect the PCB harness
source control relays on the PCB are
working normally. connections.
* Make sure the harness connections *
connected properly to the PCB, take the
not come loose or disconnected. following action:
- Repair of replace the harness.
- Replace the PCB.
* Measure the resistance between * Replace the oven temperature sensor.
both ends of the oven temperature * Repair or replace the harness.
ohms *
* Make sure the harness connections oven temperature sensor and harness are
at the PCB connector CN04 have not working and connected properly, replace the
come loose or disconnected. PCB.
* "E-08" will show on the display if * Measure the oven temperature sensor

within 10 minutes at room
temperature. temperature sensor.
* Make sure the harness connections
* Repair or replace the harness.
not come loose or disconnected.
* Open or close the air shutter at the base of

Oven temperature * Make sure the broil and bake burners *
rises too slowly. Burner NG LP
*
are sized properly for the type of gas
being used. Broil 1.64 1.02
Bake 1.90 1.15
NOTE:
* Repair or replace the faulty relay.
* Make sure that the bake, broil, and
* Make sure all harness connections are
source control relays on the PCB are
properly connected.
working normally.
* Replace the PCB.

68
SYMPTOM DIAGNOSIS REMEDY
* The oven temperature exceeds
* Repair or replace the faulty broil or bake
relay.
room temperature operation.
* Make sure the harness is wired
correctly and does not have a short * Repair or replace the harness.
circuit in it.
Oven temperature *
rises too fast. Burner NG LP
*
are sized properly for the type of gas Broil 1.80 1.02
being used. Bake 1.90 1.15
NOTE:
* Replace the PCB.
*
replace if it is not working properly.
* "E-0A" will show on the display if the * Make sure all wire harnesses are securely
Oven is fastened.
oven temperature reaches 650

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