Service Manuals, User Guides, Schematic Diagrams or docs for : Sony Ericsson Mobile Phones Сотовый телефон Sony Ericsson T226 & T230 & T238 SONY ERICSSON T226, T230, T238 5

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SONY ERICSSON T226, T230, T238 5


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                                                                                                                       Process Flow, SP/Mech




                Process Flow, SP/Mech
                Applicable for T226, T230, T238
                Contents
                1     Abstract............................................................................................................................2
                2     Process Flow ....................................................................................................................2
                3     Process Descriptions .......................................................................................................3
                4     Revision History ..............................................................................................................3




000 21-1/FEA 209 544/574 B                                                                       Approved according to 000 21-LXE 107 42/1
 Sony Ericsson Mobile Communications AB
                                                                                      Process Flow, SP/Mech


1 Abstract
                This document describes the general processes the repair center should perform and the main
                FEA documents that describe each process. The actual flow of a phone through a repair
                center may vary.

2 Process Flow

                              Unit In




               Pass
                           Arrival Test


                            Fail
                                             Cause of Failure Not Found or Not
                        Troubleshooting          Reparable At This Level



                                                  Cause of Failure Not
                              Repair             Reparable At This Level




                       Mandatory Hardware
                       Upgrades If Needed



                        Flash Software
                       Upgrade if Needed



                         Update Label if
                            Needed




                Fail
                            Final Test


                          Pass

                             Unit Out                                    Next Repair Level




000 21-1/FEA 209 544/574 B                                                                                    2(3)
 Sony Ericsson Mobile Communications AB
                                                                                         Process Flow, SP/Mech


3 Process Descriptions
        Process                     Key Reference Documents            Comments
        Unit In                     NA                                 Process the phone according to local
                                                                       requirements.
                                                                       Copy user data from the phone
                                                                       according to local requirements.
        Arrival Test                Test Instruction, SP/Mech          Try to confirm the customer's
                                                                       complaint or identify a failure by
                                                                       performing the functional tests.
        Troubleshooting             Trouble Shooting Guide, SP/Mech    Try to determine the cause of the
                                                                       failure.
        Repair                      Working Instruction, SP/Mech       Try to repair the phone.
                                                                       Flashing the latest software into the
                                                                       phone at this point may solve some
                                                                       problems.
        Mandatory Hardware          Product Change Survey, SP/Mech     Replace parts as required.
        Upgrades if Needed
        Flash Software              Test Instruction, SP/Mech          Flash the latest software into the
        Upgrade if Needed                                              phone.
        Update Label if             Working Instruction, SP/Mech       Print and apply a new label if
        Needed                                                         required.
        Final Test                  Test Instruction, SP/Mech          Confirm that the phone works
                                                                       properly by performing the functional
                                                                       tests.
        Unit Out                    NA                                 Load user data into the phone if
                                                                       needed.
                                                                       Process and package the phone
                                                                       according to local requirements.
        Next Repair Level           NA                                 If the cause of the failure cannot be
                                                                       found or is not reparable at this level,
                                                                       then send the phone to the next repair
                                                                       level, or return it to the customer at
                                                                       the customer's request.


4 Revision History
                   Rev.      Date            Changes / Comments
                   A         2003-08-05      Initial Release
                   B         2003-09-29      Corrected "Flash Software if Needed" to include "Upgrade




000 21-1/FEA 209 544/574 B                                                                                        3(3)
 Sony Ericsson Mobile Communications AB



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