Service Manuals, User Guides, Schematic Diagrams or docs for : Tektronix Printers Tektronix Phaser 340_350-add
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Service Manual Addendum
PhaserTM 340 and PhaserTM 350
Color Printer
This addendum contains information for servicing Phaser 340 Color Printers
printers serial-numbered BCxxxxx and up and Phaser 350 Color Printers.
July 1996
070-9100-85
Service Manual 1
Phaser 340 overview
The Phaser 340 Color Printer is an Adobe PostScript Level 2 color, solid ink-jet
printer with Tektronix color matching extensions (TekColor 3.0). The Phaser 340
is marketed in two variations: The Phaser 340 and the Phaser 340 Plus (also
called Phaser 340 with Extended Features). Externally and mechanically, the
Phaser 340 and Phaser 340 Plus are identical. The startup page indicates
whether the printer is a "Plus" model. Additionally, the Macintosh printer
driver indicates if the printer is a "Plus" model.
Note Unless otherwise noted, descriptions and servicing are identical for
the Phaser 340 and the Phaser 340 Plus.
Early in 1996, Tektronix introduced a significantly redesigned
Phaser 340 and Phaser 340 Plus, denoted by the serial numbers
BCxxxxx, BDxxxxx, BExxxxx, B6Exxxx and B6Fxxxx. These
printers are often referred to as Version 2 printers. Theses printer
feature some new FRU components that are not compatible with older
printers. These printers also have an updated front panel menu
structure with new menu items.
The Phaser 340 prints at an addressability of 300 dots per inch (dpi) and features
17 built-in fonts and 8 Mbytes of RAM, which can be upgraded to 12 Mbytes.
The Phaser 340 Plus prints at an addressability of 600 x 300 dots-per-inch or
300 x 300 dpi, features 69 built-in fonts, and comes with 24 Mbytes of RAM. The
Phaser 340 Plus is also capable of job pipelining; it can print one image and
process the data for the next image at the same time.
Both printers feature two available paper trays: A and A4, with an optional
500-sheet high-capacity Lower Paper Tray Assembly which gives the printer a
dual-tray capability. (The Lower Paper Tray Assembly is sometimes referred to
as the second feeder; it only supports paper printing.) The printers print images
on A- and A4-size paper and transparency film with 5 mm (0.2 in.) margins; the
bottom margin is 7 mm (0.3 in). Each can print up to a rate of four pages per
minute; although the Phaser 340 Plus has greater image processing capabilities
for faster image throughput. Both variations feature a SCSI port to support an
external SCSI disk for additional font storage and the Phaser CopyStation copier
option.
A 68K processor oversees print engine operations; the printer's PostScript image
processor is powered by a 32-MHz 29K RISC processor. The printer features an
integral bi-directional parallel port. A rear panel slot allows customers to install
one "smart card" Phaser Share Network Card. One version card provides an
RS-232C serial port and a LocalTalk port. A second, alternative card offers an
Ethernet port which includes support for EtherTalk, Novell NetWare and
TCP/IP. A third card provides a Token Ring interface supporting Novel
NetWare, TokenTalk, and TCP/IP. TCP/IP protocol support is standard in
printers serial-numbered BCxxxxx and up. TCP/IP protocol is optionally
supported via a downloaded software key in earlier printers (Version 1 printers).
2 Phaser 340 and 350 Color Printers
Phaser 350 overview
The Phaser 350 Color Printer is a significant improvement over the Phaser 340.
Foremost among the Phaser 350 Color Printer's features is its 6 page-per-minute
FastColor print mode. The print mode is selectable through the front panel and
from printer drivers. Other features are: The ability to set the printer's IP
address easily from the front panel, a multi-page print collation mode (hard disk
required), and PrintCheck which lets you preview the first print of a muliple
copy job before letting the printjob continue. The front panel features the printer
name and status information similar to the Phaser 550.
The Phaser 350 prints at an addressability of 300 dots per inch (dpi) and features
17 built-in fonts and 8 Mbytes of RAM, which can be upgraded to 24 Mbytes.
The Phaser 350 with the Extended Featues option prints at an addressability of
600 x 300 dots-per-inch (Enhanced) or 300 x 300 dpi (Standard), features
69 built-in fonts, and comes with 24 Mbytes of RAM. The Phaser 350 with
Extended Features is also capable of job pipelining; it can print one image and
process the data for the next image at the same time.
Version 3.0 Ethernet and TokenRing cards add support for Telnet and ftp, and
PhaserLink allows users to monitor and control the printer via an internet
browser.
Print engine exchange
In extreme situations it may be necessary for service personnel to exhange the
entire print engine, while transferring the main board which maintains
purchased options and network identity at the customer's printer.
The two printer modules for this exchange program are:
s 650-3260-00 supports Phaser 340s serial-numbered B1xxxxx through
B9xxxxx, except B6Exxxx and B6Fxxxx.
s 650-3184-01 supports Phaser 340s serial-numbered BCxxxxx through
BExxxxx and B6Exxxx and B6Fxxxx. It also supports all Phaser 350s.
The 650-3260-00 engine is a 2:1 jet interlace chassis; the 650-3184-01 is a 4:1 jet
interlace chassis shipped with two front panel logos so the proper one can be
installed.
Service Manual 3
Serial numbering for Phaser 350
The serial number has the format of BYRxxxx where:
s B = Beaverton
s Y = Year (0-9)
s R = Revision level (A thru Z, minus "I" and "O")
s xxxx = numerical values only (0-9)
This is the begining serial number for the Phaser 350:
s B6A0100
Serial number history for Phaser 340
s B = Beaverton
s Y = Year (0 - 9)
s M = Month (0 - 9, A, B, C)
s D = Day (base 34)
s R = Revision level (range 0 thru 9 and A thru Z; base 34)
s xxxx = numerical values only (0 - 9)
s zz = alphanumerial values (range 0 - 9 and A through Z; base 34)
These are previous printer serial number patterns in sequential order:
s B15 First production output, serial number format BRYMDzz.
s B25 V1.2 print engine firmware.
s B35 V1.8 print engine firmware.
s B4zz Serial number format change, serial number format BRzzDMY.
s B5zz V1.22 print engine firmware.
s B6zz V1.24 print engine firmware, field update is 650-3163-02.
s B7zz Power supply 650-3365-01 or 650-3397-00 thermistor kit.
s B8zz Redesigned cap/wipe/purge assembly 650-3258-01.
s B9zz 2-flag ink loader.
s BCzz Version 2 chassis, Web support and NDS support on Netware, 4:1
jet interlace.
4 Phaser 340 and 350 Color Printers
s BDzz De-skew hardware installed (only 14 printers shipped).
s BEzz Same as BCzz (de-skew removed, too noisy during paper
pick).
s B6E Serial number format change; serial number format BYRxxxx.
s B6F New main board, 671-3760-80 is exchange part number.
Accessing the printer's web page
For printers serial-numbered BCxxxxx and up and the Phaser 350. PhaserLink,
the Tektronix implementation of a World Wide Web server inside the printer,
allows a customer to communicate to the printer using a web browser. With
PhaserLink, a customer can view and set printer and networking parameters. A
homepage built into the printer links the printer to other homepages such as the
Tektronix World Wide Web home page.
To view the printer's homepage, the printer must be connected to a network
supporting TCP/IP protocols and be assigned an IP address. Refer to the
PhaserShare Network Cards and Software User Manual.
PC-based diagnostics
The PC-based diagnostics allows you to interactively test and check the
operations and functionality of the printer. The diagnostics are provided on a
3-1/2 inch floppy diskette. All of the diagnostic tests are started from the PC.
Some of the tests are stored on-board the main board in ROM and are merely
started by the PC-based diagnostics; other tests are downloaded to the printer
from the PC. The test are functionally divided into two classes: 29K tests, which
execute test stored in the 29K processor's ROM and the 68K tests which are
downloaded to the printer to test the 68K processor and the print engine.
The PC diagnostics were developed to run on a PC. The diagnostics are used
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