Service Manuals, User Guides, Schematic Diagrams or docs for : . Car Manuals Subaru Legacy 1995-1999 Approved Subaru Legacy 1996 1996 Tech Service Bulletin 15-102-96R30636

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ATTENTION:
GENERAL MANAGER !           PARTS MANAGER !
CLAIMS PERSONNEL !          SERVICE MANAGER !
IMPORTANT - All Service Personnel Should Read and Initial



                                                            SERVICE BULLETIN
APPLICABILITY: 1993 to 2000MY Subaru Vehicles                                                                                         NUMBER:15-102-96R
              SUBJECT: Audio System Diagnosis, Identification                                                                                  DATE:               05/01/01
                       and Exchange Procedures

This bulletin contains illustrations of Genuine Subaru Audio System face plates for model years
1993 through 2001.

SUBARU AUDIO DIAGNOSTIC REPORT
A copy of the Subaru Audio Diagnostic Report is printed on the last page of this Bulletin. It
should be photocopied for use. The purpose of the Subaru Audio Diagnostic Report is to assist
the Technician in the diagnosis of an audio system related complaint. The preliminary
information, such as owner's name, vehicle VIN and the specific customer complaint should be
completed by the Service Advisor. This will enable the Technician to check specific areas in
order to isolate the cause. Note: Not all audio system complaints are related to the chassis, refer
to Service Bulletin 15-91-91 for further Technical information.

A copy of the Subaru Audio Diagnostic Report should be completed and retained by the dealer
for all audio system related warranty claims, Whether the audio unit is exchanged or not. If the
audio chassis is exchanged, a completed report copy should be included with the return unit. If
the audio chassis is not exchanged and a repair is made to the audio system, a completed report
copy must be kept with the warranty claim.

AUDIO EXCHANGE PROGRAM
Within the terms of the Basic New Car Warranty, the Audio Exchange Program provides for
replacement of a defective audio chassis with an exchange unit from the manufacturer. The
manufacturer will supply an exchange unit, or a new unit in the case of a "New" and "In-stock"
vehicle. Genuine Subaru audio systems are manufactured by Clarion and Panasonic. In the event
an audio chassis requires an exchange, it is not necessary to remove the unit from the vehicle.
The procedures listed below should be followed:

       1. The defective chassis should remain in the vehicle until the exchange unit is installed.
       2. The manufacturer and model should be identified using the applicable Subaru
          Audio System Diagnosis, Identification and Exchange Procedures Warranty Bulletin.
       3. The applicable Service Center should be contacted. The Service Centers are open
          from 7 AM - 5 PM Pacific Time.

                                       CLARION / MacIntosh                                                             PANASONIC
                                          1-800-347-8933                                                              1-800-228-0473

                                                                                  CAUTION
        VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
 Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or
 to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the
 job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Number: 15-102-96; Date 05/01/01                                                                Page 2


Note: In the event the vehicle is "New" or "In-stock", inform the Service Center. A new unit will be
supplied rather than an exchange unit. If the Service Center is unable to provide a new unit, imme-
diately contact your Subaru Service Representative for futher instructions.

Vehicles that have been placed in demo service should use exchange units only.

Replacement of an auto chassis with a new unit, other than units supplied through the exchange
program, requires authorization from your Subaru Service Representative. An authorized code will
be provided and must be included upon claim submission.

   4. Provide the Service Center with the following information:

       

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