Service Manuals, User Guides, Schematic Diagrams or docs for : . Car Manuals Toyota Tacoma 1995-2000 Approved service repair manuals 98-00 Trailer Towing Converter Box Replacement Campaign Letter to Dealers
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Toyota Motor Sales, U.S.A., Inc.
19001 South Western Avenue
P.O.Box 2991
Torrance, CA 90509-2991
(310) 618-4000
TO: ALL TOYOTA DEALER PRINCIPALS, (310)618-7800 Fax
SERVICE MANAGERS, PARTS MANAGERS
SUBJECT: SPECIAL SERVICE CAMPAIGN 10H
(2000 TUNDRA AND 1999 - 2000 TACOMA TRAILER TOWING WIRE HARNESS
CONVERTER REPLACEMENT)
Toyota will initiate a Special Service Campaign to replace the Toyota Trailer Towing Wire Harness
Converter (converter) on certain 2000 model year Tundra and 1999 - 2000 model year Tacoma
vehicles equipped with a genuine Toyota Trailer Towing Hitch or Bumper Hitch. This accessory
is included in the Towing Hitch Kit installed at ports (PIO) and by dealers (DIO); it is also sold by
dealers as an over-the-counter or service part.
An electrical short or open circuit can cause a fault in the genuine Toyota Trailer Towing Wire Harness
Converter (converter). This can cause a failure of the converter, and if a trailer is being towed at the
time, non-operation of the trailer lights. In limited cases, the converter housing could become heat-
deformed.
In the case of the Tundra, the circuitry utilized in the converter was inadequate to properly manage
vehicle and/or trailer-side voltage spikes. If the converter is exposed to a voltage spike it may cause an
electrical short or open circuit within the converter.
As for the Tacoma, due to deficient waterproofing and improper installation location of the converter,
which is mounted in the lower portion of the taillight cavity of the vehicle, an electrical short circuit will
occur if water enters the converter housing.
The following vital information is provided to inform you and your staff of the campaign notification
schedule and your degree of involvement.
1. Owner Notification Letter Mailing Date
The owner notification will be conducted in two phases:
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